Saturn Vue Complaints

2,395 consumer complaints on file.

#10672439January 14, 2015
ELECTRICAL SYSTEM, STEERING
I RECEIVED A LETTER FROM GENERAL MOTORS REGARDING MY VEHICLES RECALL 14506 BACK IN SEPTEMBER 2004. I HAVE TRIED NUMEROUS TIMES TO SCHEDULE A FIX FOR THIS RECALL. RICE BUICK GMC , 8330 KINGSTON PIKE, KNOXVILLE, TN 865-693-0610 I AM TOLD THE PART FOR THIS FIX HAS YET TO ARRIVE AND I WILL BE CALLED WHEN THE PART ARRIVES. IT HAS BEEN MONTHS, I BELIEVE 4 MONTHS IS PLENTY OF TIME TO RECEIVE PARTS. I HAVE YET TO RECEIVE MY CALL. I AM AFRAID I WILL HAVE ANOTHER INCIDENT OR ACCIDENT. ANY HELP OR ADVICE WILL BE APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672454January 14, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY RELEASED OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE FAILURE WAS PROGRESSING. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V490000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672444January 14, 2015
ELECTRICAL SYSTEM
THE KEY CAN BE REMOVED WITH THE VEHICLE RUNNING. WENT ON RECALL WEBSITE AND SEEN SIMILAR PROBLEMS HAVE BEEN REPORTED. VEHICLES OF THIS SAME YEAR HAVE A RECALL ON THEM BUT USING THE VIN NUMBER IT SAYS THIS VEHICLE HAS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672481January 14, 2015
ELECTRICAL SYSTEM
I HAVE A 2004 SATURN VUE. THE KEY CAN BE PULLED OUT OF THE IGNITION SWITCH WHILE THE CAR IS ON AND IN MOTION WITH THE CAR IN DRIVE. GM IS STATING THAT THE CAR IS NOT UNDER RECALL BECAUSE THE VIN ISN'T ON THE LIST AND THE CAR WAS BUILT AT A DIFFERENT PLANT. IT IS THE SAME EXACT ISSUE AS WHAT THE RECALL IS FOR. WHY WON'T THEY FIX IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672493January 14, 2015
STRUCTURE:BODY, ENGINE, POWER TRAIN
I TURNED THE CORNER TO ENTER MY STREET, THERE IS A SLIGHT "S" CURVE TO ENTER MY STREET. I WAS NO MORE THAN 50 YARDS FROM THE CORNER WHEN MY VEHICLE REVVED LOUDLY, RPM TO 3500 AND ACCELERATED , I MANAGED TO AVOID MORE DAMAGED THAN WAS DONE, BUT IN THE INTERIM I HIT A 3' TALL BRICK MAIL BOX AND CAUSED DAMAGE TO MY VEHICLE. THE GENTLEMAN WHOSE MAIL BOX I HIT SUGGESTED I RESEARCH RECALLS, - AND I FOUND A TON OF "LIKE" INCIDENCES WITH THESE VEHICLES AND TRANSMISSIONS. IT IS AMAZING NO ONE HAS BEEN KILLED. GENERAL CONSENSUS IS GM IS NOT TAKING RESPONSIBILITY FOR THESE SITUATIONS. GM KNOWS THE TRANSMISSION IS DEFECTIVE, BUT REFUSES TO ADDRESS THE ISSUE. PEOPLE HAVE BEEN LEFT STRANDED WITH A NON WORKING VEHICLE AND STILL OWING MONEY FOR THIS. THERE IS EVIDENCE OF FAILURE ON A CONTINUAL BASIS, BUT GM IS ABANDONING THE CAUSE. DISGUSTING SINCE WE THE TAX PAYERS BAILED THEM OUT WITH THEIR SUB STANDARD PRODUCT! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10672586January 14, 2015
ELECTRICAL SYSTEM:IGNITION:MODULE
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY RELEASED OUT OF THE IGNITION AND FAILED TO GO BACK INTO THE IGNITION TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE REPAIRS WERE MADE BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672303January 13, 2015
ELECTRICAL SYSTEM, AIR BAGS, STEERING
IGNITION LOCKED COULD TURN KEY OR PULL OUT AND/OR START VEHICLE. HAS HAPPENED SEVERAL TIMES THROUGH THE YEARS. THE MOST ONE I AM CONCERNED WITH IS THE AIRBAG LIGHT IS ON & OFF, MOSTLY STAYS ON. THIS STARTED SOMETIME AROUND AUGUST, 2014. I HAVE TAKE A PICTURE OF IT ON MY PHONE & WILL FORWARD WITH ANOTHER E-MAIL. I'VE CHECKED FOR RECALLS ON THE VIN# & HAVE NONE. I KNOW THERE SHOULD AT LEAST BE A RECALL ON THE AIRBAGS, I'VE HEARD. PLEASE TAKE CARE OF THIS SOON AS I TRAVEL TO WORK EVERYDAY & SOMETIMES TAKE MY GRANDCHILDREN IN THE VEHICLE WITH ME & I AM CONCERN SOMETHING HAPPENS WHILE DRIVING & THEY ARE WITH ME. YOU CAN SEND ANY INFO TO MY E-MAIL ADDRESS: [XXX] OR PH# [XXX]; AND/OR BY MAIL. THANK YOU. [XXX]2007 SATURN VUE; (VIN#: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672049January 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO FRONT AND REAR DRIVER'S SIDE OF THE VEHICLE CAUSING THE CONTACT TO CRASH INTO A FIRE HYDRANT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10671922January 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE JERKED FORWARD. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671546January 10, 2015
TIRES, TIRES:TREAD/BELT
BROKEN TIRE BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671246January 9, 2015
ELECTRICAL SYSTEM
WE HAVE HAD TROUBLE WITH THE IGNITION SINCE WE'VE HAD IT. AT FIRST WE COULDN'T GET THE KEY OUT OF IGNITION, HAD TO JIGGLE STEERING COLUMN TO REMOVE KEY. HAD THE IGNITION SWITCH CLEANED. NOW KEY JUST FALLS OUT OF IGNITION WHILE RUNNING. IT'S DIFFICULT TO GET ANYONE'S ATTENTION ON THIS MATTER SINCE SATURN IS NO LONGER AVAILABLE. ROHRMANS IN LAFAYETTE, IN. USE TO TAKE CARE OF OUR PROBLEMS WITH IT, WHEN SATURN WENT OUT G.M. DIRECTED US TO DEFOUWS IN LAFAYETTE. WE HAD A 2003 SATURN BEFORE AND HAD NO PROBLEMS WITH IT, SO PLEASE HELP US WITH THIS PROBLEM. THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671330January 9, 2015
POWER TRAIN, ENGINE
I WAS DRIVING ON THE FREEWAY WHEN MY TRANSMISSION GAVE OUT AND WOULD NOT GO. I HAD TO PULL OVER AND TOW MY CAR FROM THE FREEWAY TO MY HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670686January 7, 2015
POWER TRAIN
I WAS DRIVING DOWN THE ROAD WHEN THE TRANSMISSION STARTED MAKING A GRINDING SOUND. I PULLED OVER AND HAD THE CAR TOWED TO THE SATURN DEALERSHIP IN DURHAM NC. THEY FIXED THE TRANSMISSION AT NO COST EXCEPT I WAS OUT THE MONEY FOR TOWING. AT THIS TIME THE SERVICE TECHNICIAN TOLD ME THAT THERE WAS A CLASS ACTION SUIT AND THAT THE TRANSMISSION WOULD BE REPLACED AT NO COST. FOR ME AND IF I SOLD IT. THE NEXT PERSON TO OWN THE VEHICLE. APPROXIMATELY A MONTH LATER THE TRANSMISSION WENT OUT AGAIN ON THE CAR. I ONCE AGAIN HAD IT TOWED TO THE DURHAM SATURN AND THEY FIXED IT AT NOT PRICE. IT HAS JUST GONE OUT AGAIN 1-6-2015 AND WHEN I CALLED THE GM DEALERSHIP, I CALLED TWO OF THEM THOMPSONS GM IN RALEIGH AND HENDRICKS IN RALEIGH THEY TOLD ME THAT THEY WON'T FIX IT ANYMORE THAT THEY ONLY HAD TO FIX IT FOR 5 YEARS OR 75,000 MILES OR IT WAS THEN INCREASED TO 8 YEARS OR 100,000 MILES. SO I AM OUTSIDE OF EITHER OF THESE PARAMETERS SO THEY SAID IT WAS GOING TO COST 5000.00 DOLLARS TO FIX THE TRANSMISSION. 4000.00 FOR PARTS AND APPROX.1000.00 FOR THE WORK OR THEY WILL GIVE ME 5000 DOLLAR CREDIT FOR THE CAR AS A TRADE IN ON A BRAND NEW GM VEHICLE THAT I WILL HAVE TO BUY TO GET ANY TRADE IN VALUE FOR THE VEHICLE. THE VEHICLE IS STILL IN PERFECT CONDITION BECAUSE I HAVE TAKEN REALLY GOOD CARE OF IT. IT IS THE FIRST VEHICLE THAT I HAVE DRIVEN OFF THE SHOWROOM FLOOR AND I LOVE IT, BUT THEY NEED TO MAKE THIS RIGHT. THE SHOULD AT LEAST OF LET ME KNOW THAT THEY WEREN'T GOING TO HONOR THE CLASS ACTION LAWSUIT ANYMORE SO THAT I HAD A CHANCE TO GET RID OF IT BEFORE IT CAME TO THIS. THEY SAID THAT THEY SENT OUT PAPERWORK TO EXTEND THE WARRANTY ON THE CAR, BUT I WASN'T GOING TO SPEND THOUSANDS OF EXTRA DOLLARS PAYING FOR A WARRANTY THAT WOULD HAVE OBVIOUSLY NOT BEEN WORTH IT SINCE NOTHING ELSE HAS GONE WRONG WITH THE CAR. THE ONE ISSUE I WAS WORRIED ABOUT I THOUGHT WAS COVERED IN THE SUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670445January 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670190January 5, 2015
ENGINE
WHILE PULLING OUT OF A PARKING SPACE, THE TIMING CHAIN TENSION SLIPPED AND BROKE. THIS CAUSED BROKEN ROCKER ARMS AND INTERNAL ENGINE DAMAGE. THE RESULT IS TO REPLACE THE ENTIRE ENGINE! AT A COST OF $5,000 THIS LEAVES ME IN A DILEMMA, SHOULD I JUNK THE CAR (WHICH I BOUGHT 1 1/2 YEARS AGO FOR $7,500) AND PUT THE $5,000 TOWARD A NEW USED CAR. I NOTICED THERE WAS A RECALL FOR THIS EXACT FAILURE FOR SATURN VUE, BUT NOT FOR MY MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670208January 5, 2015
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT MENTIONED THAT THE KEY WOULD COME OUT FROM THE IGNITION WHILE THE VEHICLE WAS RUNNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669742January 2, 2015
POWER TRAIN
PURCHASED A CERTIFIED USED VEHICLE SATURN VUE 2008. WAS TOLD BY SALES MAN IT HAD A 1 YEAR BUMPER TO BUMPER WARRANTY AND 2 YEAR ON THE POWER TRAIN. JUST AFTER MY 1 YEAR MARK MY TRANSMISSION WENT OUT. I TOOK IT TO THE DEALER AND FELT ASSURED AT LEAST IT WAS UNDER WARRANTY, ONLY TO FIND OUT IT, THAT IS WAS ONLY COVERED FOR 1 YEAR ON THE POWER TRAIN, I WAS VERY DISPLEASED TO HAVE THE TRANSMISSION GO OUT WITH ONLY 50K MILES ON IT. AFTER SPEAKING WITH SEVERAL "MANAGERS" ABOUT THE PROBLEM AND HOW I FELT THEY SHOULD COVER IT UNDER THE WARRANTY, THEY FINALLY AGREED TO ABSORB SOME OF THE COST, I PAID 1K DOLLARS FOR THE TRANSMISSION, WHILE MY CAR WAS BEING WORKED ON THEY DID THE SERVICE THAT IT WAS DUE SUCH AS ROTATING TRIES ETC. ON MY WAY HOME FROM THE DEALER MY AIR CONDITIONING STOPPED WORKING :( NOW IT WORKS OFF AND ON, THEN A DAY LATER MY LOW TIRE SENSOR COMES ON, SHOWING MY TIRE PRESSURE SYSTEM IS FAULTY. REALLY??? NOW WHEN I MAKE A LEFT TURN, MY TRACTION CONTROL/ABS WARRING LIGHTS COME ON AND DING. WOW WHY AS THIS CAR NOT BEEN RECALLED FOR ALL OF THESE PROBLEMS I NOW FIND SO MANY OTHER PEOPLE HAVING SAME ISSUES TO THE TEE, THIS IS A COMMON PROBLEM WITH THESE CARS. NOW I REMEMBER WHY MY 3 PREVIOUS VEHICLES HAVE BEEN TOYOTA AND HONDA'S I PAID 5K DOWN ALL THE MONEY I HAD BUY A CERTIFIED CAR THINKING IT WOULD LAST ME LONGER THAN 1 YEAR. I WAS WRONG AND I OWE MORE ON IT NOW THAT I AM SURE IT IS WORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669141December 30, 2014
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM), WEEKS LATER THE STEERING WHEEL WAS EMITTING SMOKE. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE WHERE THE VEHICLE WAS DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 271,469.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10669048December 30, 2014
POWER TRAIN
DRIVING ON INTERSTATE 10 PENSACOLA FL HEADING NORTHWEST GOING 70-75 MILES AN HOUR SEMI TRUCK ABOUT 2 CAR LENGTHS BEHIND ME I M INT THE RIGHT LANE CARS TO MY LEFT TRAFFIC IS HEAVY 3:45 IN THE PM. MY CAR MAKES CHUNK THEN A BUMP ENGINE SHUTS OFF NO POWER NO POWER STEERING SEMI LOCKS UP HIS BRAKES ALMOST HITS ME PULLED THE CAR TO SIDE OF THE ROAD. AFTER I COLLECTED MYSELF CAR WONT TURN OVER NO SMOKE OR FLUIDS POPPED THE HOOD NOTHING TO INDICATE WHAT HAPPENED. HAD IT TOWED TO VINNC WHIBBS I WAS TOLD THE ENGINE LOCKED UP NO REASON WHY. PUT A NEW ENGINE IN FOUND OUT IN FACT IT WAS THE TRANSMISSION WHICH CAUSED THE ENGINE TO LOCK UP. I DID RESEARCH ON THIS AND COME TO FIND OUT IT IS A DEFECTIVE PART IN GM CARS INT THE TRANSMISSION THE 35R WAVE PLATE HAS NOT BEEN PROPERLY HEAT TREATED AND CAN CAUSE TRANSMISSION FAILURE IT AFFECTS HUNDREDS OF THOUSANDS OF CARS 2007-2009 SATURNS. TAVERSE, ACADIA, OUTLOOK, MALIBU, ARURA. GM KNOWS ABOUT THIS DEFECT BUT WONT DO A RECALL. THIS IS WRONG AS A CONSUMER IM SUPPOSE TO BE PROTECTED BY LAW FROM DEFECTIVE PRODUCTS. THIS DEPT THE NHTSA HAS LOOKED IN TO THIS ISSUE AND YOUR DEPT HAS DETIRMENED IT TO BE A DEFECTIVE PART BUT NO SAFETY ISSUES, I BE G TO DIFFER I WAS ALMOST IN A TERRIBLE ACCIDENT DUE TO THIS DEFECTIVE PART. ONCE AGAIN GM HAS A DEFECTIVE PRODUCT, AND NO ONE IS DOING ANYTHING ABOUT IT HOW MANY LIVES LOST DOES IT TAKE BEFORE WE TAKE ACTION. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668703December 29, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN VUE. THE CONTACT STATED THAT WHEN ATTEMPTING TO TURN THE VEHICLE OFF, THE IGNITION FAILED TO TURN COMPLETELY INTO THE OFF POSITION. IN ADDITION, THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION WHILE IN DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION AND THE TUMBLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,504.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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