Saturn Vue Complaints

2,395 consumer complaints on file.

#10702129March 27, 2015
ENGINE
TL*THE CONTACT OWNS A 2003 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701236March 23, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2009 SATURN VUE. WHILE DRIVING AT 65 MPH, THE SERVICE AIR BAG, ABS, AND TIRE PRESSURE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LIGHTS NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE TIRE PRESSURE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,955.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700948March 22, 2015
AIR BAGS
PASSENGER AIR BAG INDICATOR ON DASH INDICATES THE PASSENGER AIR BAG IS OFF AND THE DASH INSTRUMENT CLUSTER HAS THE AIR BAG WARNING LIGHT ILLUMINATED. PERIODICALY TE SYSTEM APPEARS TO WORK BUT SHORTLY THEREAFTER RETURNS TO THE WARNING STATUS WITH PERSON OCCUPYING THE PASSENGER SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700971March 22, 2015
SEAT BELTS
DRIVER'S BELT NO LONGER RETRACTS AFTER DRIVER EXITS THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700591March 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE DRIVER'S SEAT CAUGHT FIRE FROM THE HEATED SEAT FEATURE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10695493March 19, 2015
VISIBILITY/WIPER
ON A RAINY DAY THE WIPERS WILL STOP WORKING THEN EVENTUALLY START BACK UP. WHILE USING THE DELAY WIPERS THEY WOULD WORK HALF THE TIME, SOMETIMES GO FAST, AND EVEN STOP. YOU JUST NEVER KNOW IF THEY WILL WORK WHICH IS REALLY SCARY ON HEAVY RAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694819March 17, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2003 SATURN VUE. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694163March 13, 2015
STRUCTURE:BODY:DOOR
I WENT TO OPEN THE DRIVER SIDE FRONT DOOR AND THE EXTERIOR HANDLE JUST BROKE. THE BREAKAGE POINT OCCURRED "INSIDE" THE DOOR, AT THE REAR PORTION OF THE HANDLE. FROM THE OUTSIDE THE DRIVER IS UNABLE TO OPEN THE DOOR. I MUST ENTER THE VEHICLE FROM THE PASSENGER SIDE TO USE THE INTERIOR DOOR HANDLE, TO OPEN THE DRIVER'S DOOR. THE EXTERIOR DOOR HANDLE IS STILL ATTACHED ON THE FRONT END BUT IS COMPLETELY UNUSABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693751March 11, 2015
UNKNOWN OR OTHER
AT A STOP, THE CAR SHUTS OFF AUTOMATICALLY EVEN THOUGH THE IGNITION IS ON. THIS HAS HAPPENED 3 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692946March 9, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE MASTER KEY WAS EXTREMELY DIFFICULT TO REMOVE FROM THE IGNITION AND THAT THE FOB FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MASTER KEY AND THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE SECOND MASTER KEY WAS GETTING STUCK IN THE IGNITION WITH NO WARNING. THE CONTACT ALSO HAD TO LEAVE THE KEY IN THE VEHICLE SECURED DUE TO THE FAILURE AND THEN HAVE VALET KEY USED TO UNLOCK THE DOORS TO REMOVE THE MASTER KEY. IN ADDITION, THE CONTACT STATED THAT DURING INCLEMENT WEATHER THE INTERIOR LIGHTS STAYED LIT AND WOULD NOT TURN OFF ON SEVERAL OCCASIONS. THE CONTACT HAD TO WAIT FOR THE INTERNAL FEATURE TO TURN THE LIGHTS OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN FURTHER INSPECTED THAT THE BUTTON WAS GETTING STUCK CAUSING THE LIGHT TO STAY LIT. THE MECHANIC PROVIDED AN INTERIM FIX OF PLACING A SMALL PIECE OF BEHIND THE BUTTON TO PREVENT THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE KEY GETTING STUCK IN THE IGNITION INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692479March 6, 2015
STEERING
TL*THE CONTACT OWNS A 2009 SATURN VUE. THE CONTACT STATED THAT WHILE TURNING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT WHEN THE FAILURE RECURRED, THE STEERING WHEEL BECAME SLIGHTLY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692533March 6, 2015
POWER TRAIN
I JUST BOUGHT THIS VEHICLE 2005 SATURN VUE WITH 61K MILEAGE 2 WEEKS AGO TO A DEALERSHIP AND I AM FRUSTRATED WITH THE KEY TO IGNITION WHEN YOU PULL IT OUT. IT GET STUCK ALL THE TIME AND IT MAKES ME CRAZY EVERYDAY.THOUGHT ITS JUST THE KEY PROBLEM. SO I WENT TO DEALERSHIP TO MAKE A BRAND NEW ONE AND PAID $108.00 FOR THE KEY, KEY CUT AND KEY CODE. BUT THE ISSUE IS STILL THE SAME. CALL A CUSTOMER SERVICE AND SAID THERE IS NO RECALL FOR THIS MODEL TYPE. WHAT DO I DO NOW? AND ONE THING MORE THE TRANSMISSION IS NOT SMOOTH IN THE 1ST GEAR AND 2ND GEAR. IS THIS NORMAL FOR THE 2005 SATURN VUE V6 TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692574March 6, 2015
ELECTRICAL SYSTEM
I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60MPH WHEN MY INSTRUMENT CLUSTER AND RADIO/DASH LIGHTS WENT OUT. I FELT THE CAR STALL AND LOSE POWER STEERING. I WAS ABLE TO EXIT THE HIGHWAY AND STOP ON AN OFF RAMP. I THEN SMELLED AND SAW SMOKE COMING FROM UNDER THE HOOD BUT COULD NOT FIND EXACTLY WHERE THE SMOKE WAS COMING FROM. I HAD THE VEHICLE TOWED AND THEN DISCOVERED IN THE MORNING THAT THE ELECTRICAL WIRES UNDER THE FUSE BOX CAUGHT FIRE. THE FUSE BOX WAS DAMAGED PRETTY SEVERELY AND THE CAR IS INOPERABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10692289March 5, 2015
ENGINE, VEHICLE SPEED CONTROL
I WAS PULLING OUT OF A PARKING LOT ONTO A STREET WHEN I HAD TO STOP FOR ONCOMING TRAFFIC. WHEN I APPLIED MY BRAKES, THE ENGINE STARTED RACING AND THE RPMS SHOT UP LIKE THE ACCELERATOR HAD STUCK. THE TRUCK STARTED TO LURCH FORWARD AND I HAD TO THROW THE VEHICLE IN NEUTRAL TO AVOID BEING HIT BY ONCOMING TRAFFIC. AT FIRST I HAD THOUGHT THAT MAYBE MY FOOT HAD INADVERTENTLY SLIPPED PARTWAY OFF THE BRAKE ONTO THE ACCELERATOR BECAUSE MY BOOTS WERE WET AND SLIPPERY FROM THE SNOW, OR THAT IT WAS BECAUSE OF THE EXTREME COLD WE WERE EXPERIENCING. I DO NOT BELIEVE EITHER WAS THE CASE BECAUSE IT HAS HAPPENED TWO OTHER TIMES SINCE THEN IN THE SPAN OF THREE WEEKS, AND ALL AT DIFFERENT TEMPERATURES AND DRIVING CONDITIONS. ONE TIME I WAS DRIVING DOWN THE ROAD AND AS I LET OFF THE ACCELERATOR THE VEHICLE SPED UP AS I WAS APPROACHING A RED LIGHT. I HAD TO THROW THE VEHICLE IN NEUTRAL AGAIN TO AVOID AN ACCIDENT. AT THAT TIME I WAS PROBABLY DRIVING APPROXIMATELY 20 MPH AND THIS OCCURRED ON FEBRUARY 26, 2015. THE THIRD INCIDENT WAS ONCE AGAIN PULLING OUT OF A PARKING LOT ONTO A ROADWAY WHEN THE VEHICLE ONCE AGAIN LURCHED FORWARD AS I WAS APPLYING THE BRAKES AND THE ENGINE RPMS SHOT UP. I BELIEVE THIS INCIDENT OCCURRED ON MARCH 3, 2015. A CHECK OF THE ACCELERATOR LINKAGE AND PEDAL SHOWED THE LINKAGE AND PEDAL TO BE IN EXCELLENT CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692312March 5, 2015
ENGINE
MY IGNITION CYLINDER NEEDS REPLACED. MY KEYS ARE COMING OUT OF THE IGNITION WITH THE CAR STILL ON, DOES NOT MATTER WHETHER IN PARK OR NOT, MY KEY WILL SLIDE OUT. SO NOW I HAVE TO GET THIS FIXED BUT WHILE I WAIT TO HAVE IT FIXED, I HAVE TO ALWAYS MAKE SURE MY CAR IS IN PARK OR AN ACCIDENT COULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692325March 5, 2015
AIR BAGS
I HAD JUST DROPPED OFF A CO-WORKER WHEN MY PASSENGER SIDE AIR BAG AND SEAT BELT LIGHT CAME BACK ON WITH NO ONE IN THE SEAT. I WENT DOWN THE ROAD A FEW MILES AND THE LIGHTS WENT OFF. I WENT A LITTLE FURTHER DOWN THE ROAD WHEN THEY CAME BACK ON AGAIN. THE NEXT DAY THE SAME THING HAPPENED EXCEPT THIS TIME THE LIGHTS REMAINED ON UNTIL THE VEHICLE WAS PARKED AND THE ENGINE TURNED OFF. THIS HAS HAPPENED TWICE SO FAR, THE FIRST TIME MARCH 4, 2015, AND THE SECOND INCIDENT ON MARCH 5, 2015. I HAVE HAD PASSENGERS IN THE SEAT BEFORE WITHOUT THE LIGHT COMING BACK ON AFTER THEY HAVE GOTTEN OUT. THIS IS A NEW PROBLEM THAT I HAVE JUST RECENTLY EXPERIENCED. I HAVE ONLY HAD THE VEHICLE FIVE MONTHS SO I DO NO KNOW IF THIS HAS HAPPENED PRIOR TO ME OWNING IT. I WILL BE TAKING IT TO A GARAGE TO BE CHECKED OUT IF THIS HAPPENS AGAIN TO TRY AND DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692389March 5, 2015
ENGINE, POWER TRAIN
THE TIMING CHAIN RUINED THE ENTIRE ENGINE AS A RESULT OF THE CHAIN TENSIONER FAILING FROM LACK OF OIL BEING APPLIED. APPARENTLY AS SOON AS I HEARD THE CLANGING SOUNDS IT WAS TOO LATE. I AM BUYING A WHOLE NEW ENGINE WHICH HAS REPLACED THE OILING MECHANISM THAT WAS FAULTY IN THE 2002-2003 MODELS OF THE SATURN VUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692037March 4, 2015
STRUCTURE
ROOF RACK COLLECTS WATER RUSTING OUT BOLTS HOLDING CROSS MEMBER TO ROOF RAILS. DOING ROUTINE INSPECTION AND FOUND ONE CROSS MEMBER DETACHED. FORTUNATELY LOCATED BEFORE LOADING SURFBOARD TO RACKS WHICH COULD HAVE FAILED WHILE TRAVELING ON ROAD. IT APPEARS THE RAILS WHICH RUN THE LENGTH OF THE ROOF IS WHERE THE RACKS FAIL. THERE ARE HOLES WHICH COLLECT WATER CAUSING THE RUST AND EVENTUAL FAILURE OF THE BOLT(S) THAT THE CROSS MEMBER ATTACHES TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691694March 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
WHILE DRIVING BETWEEN 30 AND 40 MPH THE VEHICLE EXPERIENCES A VIBRATION IN THE REAR OF THE VEHICLE. THE VEHICLE WAS ALLEGEDLY REPAIRED BY A GM DEALER AT NO CHARGE. THE PROBLEM WAS NOT RESOLVED. AT LEAST 4 OTHER ATTEMPTS TO HAVE GM REPAIR THE VEHICLE WERE REFUSED BY GM DEALERS EVEN AFTER THE REPAIR BULLETIN WAS EXTENDED INTO 2015. NOT SATISFIED I CONTACTED SOMEONE AT GM AND ASKED FOR A REFERRAL TO ANOTHER DEALER IN MY LOCAL AREA. I RECEIVED IT AND TOOK IT THE REFERRED DEALER AND EXPLAINED THE SITUATION. AFTER INSPECTING THE CAR THEY ACKNOWLEDGED THE VIBRATION ISSUE BUT SAID THAT BEFORE ANYTHING COULD BE DONE THE ENGINE BLOCK MOUNTS HAD TO BE REPLACED AT A COST OF APPROX. $1000. I THANKED THEM AND TOOK THE CAR TO MY TRUSTED REGULAR MECHANIC. I ASKED HIM TO CHECK THE ENGINE MOUNTS (WITHOUT TELLING HIM WHAT HAPPENED AT THE GM DEALER) AND GIVE ME A REPORT. UPON INSPECTING, HE STATED THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE MOUNTS. AT THIS POINT, FRUSTRATED AND ANGRY WITH GM, I BASICALLY GAVE UP. FURTHERMORE, THIS OCCURRED AT THE TIME OF THE GM IGNITION SWITCH RECALL DEBACLE.OUR SATURN VUE ALSO HAS A PROBLEM WITH THE IGNITION.ON MULTIPLE OCCASIONS WE WERE NOT ABLE TO REMOVE THE IGNITION KEY FROM THE IGNITION SWITCH WITHOUT PLIERS AND A LOT OF TIME. IT TOOK OVER AN HOUR ON SEVERAL OCCASIONS TO REMOVE THE KEY. WE FOUND INFORMATION ONLINE WHERE GM ACKNOWLEDGED THERE WAS A PROBLEM WITH THE VUE IGNITION SWITCHES, BUT SEVERAL ATTEMPTS TO HAVE THE SWITCH REPLACED RESULTED IN REFUSALS BY GM DEALERS. I THOUGHT THIS WAS ODD GIVEN THE HUGE RECALL OF IGNITION SWITCHES BY GM AT THE TIME. WE BASICALLY RECEIVED THE SAME TREATMENT CONCERNING THE REAR END POWERTRAIN VIBRATION AFTER THE INITIAL REPAIR EVEN THOUGH THE MAINTENANCE BULLETIN EXTENDED THE REPAIR PERIOD. THERE WAS AN ALTERNATE REPAIR IF THE FIRST REPAIR FAILED, BUT THE DEALER WOULDN'T HONOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690731February 25, 2015
ELECTRICAL SYSTEM
I GOT IN THE VEHICLE AND TURN THE IGNITION , THE DASHBOARD CLUSTER WARNING LIGHTS LIT UP BLINKING OFF AND ON. THE VEHICLE STARTED WITH THE WARNING LIGHTS CONTINUING TO BLINK OFF AND ON. I TURNED THE IGNITION SWITCH OFF AND TRIED TO START VEHICLE AGAIN, BUT IT WOULD NOT START AND THE DASHBOARD DID NOT LIGHT UP, BUT RATHER ONLY THE MILEAGE INDICATOR DIMLY LIT UP. I WAITED 5 MINUTES AND THE VEHICLE STARTED UP WITH DASHBOARD WORKING PROPERLY. WITH MONTHS LATER ON I NOTICED THE AC WOULD GO HAYWIRE BLOWING HOT AIR VIA VENT AND I COULD NOT TURN IT OFF OR GET ANY COLD AIR TO BLOW.THIS WOULD ALL HAPPEN INTERMITTENTLY. THEN THE BACKUP LIGHT WOULD COME ON AND OFF INTERMITTENTLY, BUT WITHIN A MINUTE IT WOULD STAY OFF. THEN AS TIME PASSED I NOTICED THE LOW FUEL INDICATOR STAYED ON PERMEMENTLY AND THE AIRBAG LIGHT AND TIRE PRESSURE LIGHT WOULD COME ON INTERMITTENTLY WHEN I TURNED LEFT USING THE THE TURN SIGNAL AND THEN OFF WHEN I TURN RIGHT USING TURN SIGNAL. I TOOK IT TO DEALERSHIP AND THEY FOUND MULTIPLE DTC OF LOSS COMMUNICATION WITH VARIOUS MODULES AND LOOSE NEGATIVE TERMINAL AND HAD TO RECALIBRATE ALL AC ACTUATORS. I HAD CHECKED THE BATTERY TERMINALS PRIOR TO TAKING CAR INTO DEALERSHIP AND THEY WERE TIGHT. I PICKED UP THE VEHICLE AND NOTICED LOW FUEL LIGHT WAS STILL ON AND ON WAY HOME THE HEATER CAME ON FULL BLAST VIA VENT AND WHEN I TURNED CONTROLS OFF NOTHING WORKED. THEN THE AIRBAG LIGHT AND TIRE PRESSURE LIGHT CAME ON LIKE BEFORE INTERMITTENTLY. THE NEXT DAY THE AC WORKED FINE, BUT THERE IS OCCATIONALLY A LOUD POPPING SOUND FROM UNDERNEITH DASH. I TOOK IT BACK TO DEALERSHIP AND WAITING TO GET THE VEHICLE BACK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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