Saturn Outlook Complaints

1,352 consumer complaints on file.

#10364260November 6, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
HEADLIGHT WIRING HARNESS ON 2007 SATURN OUTLOOK XR MELTS CAUSING FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364199November 5, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
SECOND HEADLIGHT WENT OUT ON 2009 SATURN OUTLOOK PURCHASED AUGUST 2008. BOTH TIMES THE HARNESS NEEDED REPLACED. FIRST TIME THE REPLACEMENT WAS UNDER WARRANTY, THE SECOND TIME WAS NOT, BUT CAR IS ONLY 2 YRS 2MOS OLD. BOTH WIRING HARNESSES WERE BURNT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364214November 5, 2010
EXTERIOR LIGHTING
DRIVER SIDE LOW BEAM HEADLIGHT WENT OUT . REPLACED HEADLIGHT BUT IT DID NOT FIX THE PROBLEM. FOUND AN EXISTING TSB THAT THIS COULD BE A SHORTED WIRING HARNESS. TOOK IT TO THE DEALER AND IT WAS A SHORTED WIRING HARNESS. THEY REPLACED IT AND ALL WORKED FINE. MY COMPLAINT IS THAT GM KNOWS THIS IS A PROBLEM AND DOES NOT FIX IT. IF IT HAD BEEN OUT OF WARRANTY, I WOULD HAVE HAD TO PAY FOR THE REPAIR. THIS TYPE OF PROBLEM COULD HAVE CAUSED A FIRE, # 1 SAFETY PROBLEM. #2 SAFETY PROBLEM IS THAT NOW I WAS WITHOUT A HEADLIGHT AND HAD TO GET IT TO A DEALER TO GET IT BACK. NOT ALL OF US LIVE CLOSE TO DEALERS, WE ARE 50 MILES FROM THE NEAREST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363840November 3, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
1. PASSENGER SIDE LOW BEAM WENT OUT. 2. REPLACED IT THINKING THE BULB WAS DEAD. 3. 2 DAYS LATER, THE NEW BULB WAS OUT. 4. WENT DIGGING BACK UNDER THE WHEEL WELL AND THROUGH SOME FUNKY ARM BENDING AND TWISTING OF THE NECK I COULD SEE THAT ONE OF THE FEMALE LUGS ON THE CONNECTOR WAS BURNT. 5. USED ELECTRICAL TAPE TO TEMP FIX THE LIGHT. IT WENT OUT 1 DAY LATER AND NOT EVEN DRIVING THE VEHICLE FOR THAT 2 DAY PERIOD. 6. WENT IN AND STARTED AN INTERNET SEARCH AND DISCOVERED I AM NOT THE ONLY ONE WITH THIS MAJOR GM PROBLEM. I HAVE ALREADY GOT A WARNING FOR THE POLICE TO FIX THE HEADLIGHT OUT. I SHOULDN'T HAVE TO WORRY WHEN IT WILL GO OUT AGAIN AND HOPEFULLY NOT GET A TICKET OR EVEN WORSE. A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363931November 3, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY PASSENGER HEADLIGHT TURNED OFF AT ABOUT 30,000 MILES, THE BULB WAS REPLACED. TWO WEEKS LATER THE SAME HEADLIGHT TURNED OFF AGAIN. I TOOK IT BACK TO THE DEALER WHEN THEY TOLD ME IT WAS UNDER WARRANTY AND WOULD REPLACE THE FAULTY WIRE HARNESS. NOW MY CAR IS AT ABOUT 57,000 MILES, NO WARRANTY AND MY DRIVER SIDE HEADLIGHT KEEPS TURNING OFF. I CALLED THE CHEVROLET DEALER AND THEY WANT ME TO PAY $100 JUST TO LOOK AT IT AND THEN PAY FOR WHATEVER NEEDS TO BE DONE TO FIX THE PROBLEM. I DON'T THINK THAT ITS RIGHT TO MAKE US PAY FOR SOMETHING THAT IS COMPLETELY FAULTY. THIS IS REALLY SERIOUS AND CAN CAUSE AND ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363416October 31, 2010
EXTERIOR LIGHTING
HEADLAMP HARNESS MELTED ON BOTH SIDES AND CAUSES HEADLAMPS TO GO OUT COULD ALSO BE A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362807October 28, 2010
EXTERIOR LIGHTING
HEADLIGHT NOT WORKING DUE TO WIRING HARNESS BEING MELTED!!! TOO MUCH HEAT OR THE WIRING HARNESS DOESN'T USE THE RIGHT WIRE. I HAVE HAD THIS VEHICLE FOR ABOUT 18 MONTHS. I HAVE HAD TO REPLACE THE WIRING HARNESS 4 TIMES NOW. THIS IS GOING TO CAUSE SOMEONE TO HAVE A CRASH. IF IT HAPPENS AT NIGHT DRIVING DOWN THE ROAD AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362409October 26, 2010
EXTERIOR LIGHTING
HEADLIGHT WENT OUT IN MY 2008 SATURN OUTLOOK. I TOOK IT IN TO BE REPLACED AND HAD A FAULTY WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362237October 25, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK, DRIVER SIDE HEADLAMP NOT FUNCTIONING. DEALERSHIP NEEDED TO REPLACE THE BULB AND HARNESS. CONNECTION WHERE THE BULB CONNECTS TO THE HARNESS APPEARS MELTED / BURNED. VEHICLE HAS 40242 MILES AND 26 MONTHS SINCE DELIVERY WAS TAKEN. COST FOR REPAIR WAS $273.15 ON 10/25/10. NOT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362130October 24, 2010
EXTERIOR LIGHTING
WE OWN A 2009 SATURN OUTLOOK WITH 25000 MILES ON IT. WE HAVE OWNED IT FOR 14 MONTHS. WHEN IT WAS TIME FOR STATE INSPECTION THE PASSENGER SIDE LOW BEAM LIGHT WENT OUT. AT THE INSPECTIONS PLACE THEY HAD TO REPLACE THE BULB TO PASS INSPECTION. THE MECHANIC FOUND A COMPLETELY BURNED OUT BULB SOCKET. AS IT WAS SATURDAY AND THERE WASN'T A PART READILY AVAILABLE TO REPLACE THE SOCKET IT HAD TO BE FIXED TEMPORARILY. THE MECHANIC SAID THAT THE WIRING HARNESS WAS PINCHED AGAINST A METAL BRACKET AND OVER TIME HAD WORN UNTIL IT SHORTED OUT. I WILL BE GOING TO THE DEALERSHIP FOR A FREE REPLACEMENT OR WILL BE SEEKING LEGAL ACTION AGAINST SATURN/GMAC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362150October 24, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2007 SATURN OUTLOOK. DRIVER SIDE LOW BEAM HEADLIGHT CONTINUOUSLY DEVELOPS PROBLEMS. FIRST, LIGHT STARTS OPERATING INTERMITTENTLY; THEN, EVENTUALLY FAILS COMPLETELY. THE FIRST TIME IT HAPPENED, I REPLACED THE BULB (DIFFICULT OPERATION ACCESSED THROUGH THE WHEEL WELL). IT WORKED WELL FOR A FEW WEEKS, THEN FAILED AGAIN. AFTER READING OTHERS' EXPERIENCES, THE NEXT TIME IT HAPPENED, I INSPECTED THE SOCKET AND SAW VISIBLE CHARRING ON THE CONTACTS. SO, I REPLACED THE SOCKET WITH AN AFTERMARKET PART AND REPLACED THE BULB. IT FUNCTIONED WELL FOR ABOUT 3 MONTHS, AND NOW THE HEADLIGHT IS INTERMITTENT AGAIN, LEANING TOWARDS FAILING COMPLETELY AGAIN. THIS HAS BEEN INFURIATING BECAUSE THE EXACT ONSET OF THE PROBLEM IS UNPREDICTABLE AND HAS ALREADY CAUSED ME A NYS EQUIPMENT VIOLATION TICKET. PLUS, FROM WHAT I CAN SEE, IT IS A POTENTIAL FIRE HAZARD AND CERTAINLY A SAFETY HAZARD AS FAR AS DRIVING AT NIGHT WITH ONLY ONE (OR POSSIBLY NO) FUNCTIONING HEADLIGHT(S). I CANNOT CHANGE SOCKETS AND BULBS EVERY 2-3 MONTHS AND AM WORRIED THAT THE CAR IS UNSAFE BECAUSE OF THE OBVIOUS WIRING HARNESS ISSUES. I KNOW SATURN IS OUT OF BUSINESS, BUT WE NEED A SAFETY RECALL TO PROTECT CONSUMERS LIKE ME WHO ARE STUCK WITH AN UNSAFE CAR. THE NEW GM SHOULD PAY FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361566October 21, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2009 SATURN OUTLOOK HEADLIGHT FAILURE DUE TO FAULTY WIRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361662October 21, 2010
EXTERIOR LIGHTING
2008 SATURN OUTLOOK FWD XR HEADLIGHT WIRING HARNESS MELTED, NO LONGER HAVE LOW BEAM LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361128October 18, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK, 2009 MODEL YEAR. PASSENGER SIDE HEADLIGHT IS NOT WORKING, SO I BOUGHT A NEW BULB AND WENT TO REPLACE IT. I FOUND THAT THE WIRING HARNESS IS PARTIALLY MELTED, AND THE CONNECTOR THAT SEATS THE BULB MAKES INTERMITTENT CONNECTION. EVEN THE ORIGINAL BULB WHICH I THOUGHT WAS BAD WILL STILL WORK IF THE CONNECTOR IS MANIPULATED (WIGGLED). I VISITED SATURNOUTLOOKFORUM.NET AND FOUND THAT MANY OWNERS HAVE HAD THE EXACT SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BY GM AS A RECALL OR SERVICE ISSUE, AND MELTING IN THE WIRING HARNESS CAN CAUSE AN ELECTRICAL SHORT AND POSSIBLE FIRE IN THE ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360750October 16, 2010
EXTERIOR LIGHTING
SATURN OUTLOOK 2007 HEADLIGHTS KEEP GOING OUT AND I CANT SEE AT NIGHT. EACH TIME IT COST OVER $600 TO FIX. IT SAID IT IS THE WIRING HARNESS AND IT IS BURNT. THIS SEEMS TO BE A MAJOR SAFETY ISSUE AS IT CAN CAUSE A FIRE AND NOT TO MENTION LIMITED VISIBILITY TO SEE AT NIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360771October 16, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 SATURN OUTLOOK DRIVER SIDE LOW BEAM HEADLIGHT WENT DARK DUE TO EXPOSED WIRES IN THE WIRE HARNESS NEAR THE BULB SOCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360460October 14, 2010
EXTERIOR LIGHTING, EQUIPMENT:ELECTRICAL
I OWN A 2008 SATURN OUTLOOK XR AWD. I HAVE 56,000 MILES ON THE VEHICLE. EARLIER THIS YEAR THE PASSENGER LOW BEAM HEADLIGHT STARTED GOING ON AND OFF. AFTER A WEEK IT STOPPED WORKING. I TOOK IT TO MY LOCAL SATURN DEALERSHIP (BEFORE THEY CLOSED) THE TECHNICIANS LOOKED AT IT AND DECIDED IT WAS A SAFETY CONCERN AS THE WIRING HARNESS FOR THE HEADLIGHT WAS MELTED SO THEY REPLACED BOTH DRIVER AND PASSENGER HARNESSES AND BULBS. A FEW MONTHS LATER THE PASSENGER LIGHT DID THE SAME THING AND I WAS ABLE TO GET AT THE HARNESS AND SAW THAT IT WAS BLACK AND WIRES WERE MELTED. I REPLACED THE LIGHT AND IT WORKED FOR ANOTHER MONTH BEFORE BURNING OUT. I TOOK IT INTO THE GM DEALER, THE TECHNICIAN LOOKED AT IT AND JUST REPLACED THE BULB, IT HAS SINCE BURNED OUT AGAIN AND THE WIRING HARNESS IS STILL BLACKENED AND MELTED AND KEEPS BURNING OUT LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360461October 14, 2010
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 SATURN OUTLOOK. WHILE DRIVING 20 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS WERE DIM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DRIVER SIDE WARNING HARNESS MELTED WHICH CAUSED THE BULB TO FAIL. THE DEALER REPLACED THE WIRING HARNESS. THE FAILURE AND THE CURRENT MILEAGE WERE APPROXIMATELY 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10360489October 14, 2010
EXTERIOR LIGHTING
2009 SATURN OUTLOOK HEADLIGHT WIRING HARNESSES HAVE MELTED ON BOTH THE DRIVERS AND PASSENGERS SIDE FOR THE LOW BEAMS, AND THE HARNESS AND LIGHT BULBS HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360545October 14, 2010
SEATS
ELECTRIC DRIVER'S SEAT ON 2007 SATURN OUTLOOK IS BROKEN AND NO LONGER MOVES FORWARD, IT IS BROKEN IN THE FARTHEST BACK POSITION. I CAN BARELY REACH THE PEDALS AND MY FOOT HAS SLIPPED OFF THE GAS AND THE BRAKE SEVERAL TIMES WHILE DRIVING. I TOOK THE CAR INTO SATURN AND THEY SAID IT WOULD BE $645.00 TO REPAIR. I DON'T BELIEVE THE SEAT SHOULD HAVE BROKEN SO SOON (OR AT ALL), 3 YEARS OLD WITH 54,000 MILES ON CAR. I FILED A COMPLAINT WITH GENERAL MOTORS AND THEY DID THEIR INVESTIGATION (IF YOU CALL IT THAT) AND SAID THEY WOULD NOT PAY FOR REPAIRS, OR EVEN GIVE ME A DISCOUNTED PRICE ON THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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