Saturn Outlook Complaints

1,352 consumer complaints on file.

#10372135December 22, 2010
AIR BAGS:FRONTAL
ONGOING INTERMITTENT PROBLEM WITH FRONT PASSENGER AIRBAG. DASHBOARD "SERVICE AIR BAG" WARNING LIGHT ACTIVATED. FRONT PASSENGER AIRBAG INDICATOR LIGHT SHOWS 'OFF' EVEN WHEN AN ADULT IS SITTING IN THE SEAT WITH THE SEATBELT ON. SATURN DEALER FINALLY REPAIRED PROBLEM AFTER 4 SERVICE VISITS. DEALER REPLACED SEAT CONNECTOR, AIRBAG WIRING HARNESS, & PASSENGER PRESENCE MODULE ASSEMBLY. PROBLEM APPEARS TO BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372133December 22, 2010
EXTERIOR LIGHTING
SPONTANEOUS LOW BEAM HEADLIGHT FAILURES DUE TO WIRING HARNESS DEFECT. HEADLIGHT SOCKET HARNESS & WIRING WAS MELTED. PASSENGER SIDE FAILED IN OCTOBER 2010. DRIVER SIDE FAILED IN DECEMBER 2010. IN BOTH CASES THE GM DEALER NEEDED TO REPLACE HARNESS & BULB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371919December 21, 2010
EXTERIOR LIGHTING
MY LOW BEAM HEADLIGHT ON MY 2007 OUTLOOK STOPPED WORKING. I STARTED TO REPLACE THE BULB BUT NOTICED WHEN I LOOKED AT THE CONNECTOR THAT IS ONE OF THE WIRE'S HAS ALMOST COMPLETED BROKEN/BURNT AWAY FROM THE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372778December 21, 2010
ELECTRICAL SYSTEM
DRIVER'S SIDE HEADLIGHT WENT OUT. REPLACED BULB. APPROXIMATELY 3 MONTHS LATER, SAME HEADLIGHT WENT OUT AGAIN. REPLACED BULB. SAME HEADLIGHT WENT OUT AGAIN IN JULY 2010. REPLACED A 3RD TIME. BULB WENT OUT AGAIN IN NOV 2010. INFORMED WIRING HAD MELTED AND HARNESS/CONNECTOR NEEDS TO BE REPLACED. YESTERDAY 12/21/2010 PASSENGER SIDE HEADLIGHT WENT OUT AND SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372010December 21, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
OUR 2008 SATURN JUST HAD TO HAVE THE DRIVER'S SIDE LOW LAMP HEADLIGHT FIXED. MELTED HARNESS PIECE. WE HAD TO PAY FOR THIS ONE BECAUSE WE ARE OUT OF WARRANTY TIME (60K MILES). THE PASSENGER SIDE LAMP WENT OUT WHILE UNDER WARRANTY. IT'S RIDICULOUS THAT WE JUST SPENT $279 TO HAVE A LIGHT REPAIRED THAT SEEMS TO BE A RECURRING PROBLEM WITH SATURNS... BEFORE THAT WE HAD THE WHOLE PASSENGER SIDE AIRBAG LIGHT PROBLEM. THE CAR DOESN'T SENSE WHEN SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT. DEALERSHIP SAID CAR IS OUT OF WARRANTY AND IT WILL COST US BECAUSE IT'S PROBABLY A FAULTY SENSOR. THIS IS OUR SECOND OUTLOOK. LEMON-LAWED THE 2007 AND THOUGHT WE'D GIVE THEM ANOTHER CHANCE. NOT SMART ON OUR PART IN RETROSPECT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371738December 20, 2010
EXTERIOR LIGHTING
I HAVE REPLACED THE LOW BEAM LIGHT IN MY 2008 SATURN OUTLOOK TWICE IN THE PAST MONTH AND IT'S OUT AGAIN. AFTER RESEARCHING THIS MATTER ONLINE, I NOW SEE THAT THIS IS A COMMON PROBLEM AND I FEEL THAT GM NEEDS TO INVESTIGATE THESE COMPLAINTS IMMEDIATELY AND ISSUE A RECALL TO CORRECT THIS MATTER BEFORE THIS CAUSES SOMEONE TO GET HURT OR KILLED. SOMEONE NEEDS TO STAND BEHIND THEIR PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371834December 20, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2008 SATURN OUTLOOK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR AT A STOP LIGHT THE RIGHT HEADLIGHT WOULD SHUT OFF AND HE WAS UNABLE TO TURN IT BACK ON. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE HEADLIGHT WIRING AND SOCKET MELTED AND NEEDED TO REPLACED. THE RIGHT HEADLIGHT WIRING AND SOCKET WERE REPLACED. THE LEFT HEADLIGHT HAD ALSO EXPERIENCED THE SAME FAILURE AS THE RIGHT HEADLIGHT. THE LEFT HEADLIGHT HAS YET TO BE INSPECTED BY A DEALER OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 02/23/11*LJ THE HEAD LIGHT WIRING HARNESS WAS REPLACED. UPDATED 05/20/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371206December 19, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
2007 OUTLOOK XR AWD - FRONT RIGHT LOW BEAM WIRING HARNESS AND BULB CONNECTOR MELTED AFTER 37,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371046December 17, 2010
EXTERIOR LIGHTING
FOR ABOUT A MONTH THE SMELL OF SOMETHING BURNING CAME THROUGH THE VENTS OF THE CAR. UNABLE TO LOCATE THE SOURCE. THEN THE DRIVER SIDE HEADLIGHT WENT OUT WHILE DRIVING ABOUT TWO MONTHS LATER. WHEN WE WENT TO REPLACE IT THE SOCKET TO THE WIRES WERE BURNED AND MELTED. UNABLE TO FIX IT AND NOW WILL HAVE TO TAKE IT AND GET REPLACED. HEADLIGHT HAS BEEN OUT FOR ABOUT THREE MONTHS NOW. WE ARE LUCKY NOTHING MORE HAS HAPPENED TO THE HEADLIGHT OR THAT A FIRE DIDN'T' HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370872December 16, 2010
EXTERIOR LIGHTING
DEFECTIVE HEADLIGHT WIRING AND CONNECTORS IN MY 2008 SATURN OUTLOOK. CHANGED THE LOW BEAM HEADLAMP 3 TIMES, LAST TWO BULBS ONLY LAST A FEW DAYS BEFORE THE WIRING BURNS THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370901December 16, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE FRONT DRIVER SIDE HEADLIGHT KEPT FIZZING OUT. THE UNDERLYING CAUSE WAS A FRAYED AND MELTED WIRING HARNESS THAT WAS NOT ANY GOOD. THERE IS NO RECALL ON IT BUT SATURN IS AWARE. HOPEFULLY IT WON'T HAPPEN AGAIN, BUT IF IT DOES I'M AFRAID THERE LIES A POTENTIAL FOR A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370907December 16, 2010
TIRES, TIRES:SIDEWALL
THE TIRES ON MY VEHICLE HAVE LESS THAN 30,000 MILES AND I HAD A BIG BLOWOUT ON THE FREEWAY!. THEY ALSO HAVE CAUSED FALSE LOW TIRE PRESSURE ALERTS TO REGISTER ON MY SUV. THERE HAD BEEN NO PREVIOUS FLAT TIRES, NO WARNING, NOTHING. THE TIRE INSTANTLY WENT FLAT AND I HAD TO RUSH TO PARK ON THE SIDE OF THE FREEWAY TO AVOID COLLISION. THE REPAIRMAN WHOM WAS CHANGING MY TIRE COULD NOT FIND A CAUSE NOR REASON FOR THE PROBLEM. THE TREAD WAS BARELY WORN, YET THERE WAS A LONG SLIT ON THE OUTER WALL OF THE TIRE! THERE IS NO WAY POSSIBLE FOR A SLIT TO JUST APPEAR WHILE TRAVELING ON THE FREEWAY WITH NO APPARENT REASON. THERE WAS NO DEBRIS ON THE ROADWAY AT ALL!!! I AM COMPLETELY LOST AT THE CAUSE OF THE FLAT AND NO ONE WOULD COVER THE REPAIR. DID I MENTION THE PRICE OF ONE TIRE AVERAGES OVER $200 AND THAT DOESN'T INCLUDE THE OTHER FEES AND TAXES ASSOCIATED WITH PURCHASING A NEW TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370720December 15, 2010
ELECTRICAL SYSTEM
WE BOUGHT A 2007 SATURN OUTLOOK IN MAY OF 2008. THE LOW BEAM HEAD LAMPS WOULD KEEP "BLOWING" SO WE THOUGHT. WE HAVE REPLACED HEAD LAMPS FOR THE LOW BEAMS ON DRIVER AND PASSENGER SIDES AT LEAST 3 TIMES EACH YEAR, SO 9 TIMES. IN NOV. OF 2010 THE PASSENGER SIDE WOULD GO OUT AND THEM COME BACK ON, SO WE BOUGHT A NEW ONE TO PUT IN. AS MY HUSBAND WENT TO REPLACE THE BULB JUST BY TOUCHING IT, IT WOULD GO ON. THEN THE DRIVER SIDE STARTED DOING THIS. ON FRIDAY NOV. 26 WHILE DRIVING DOWN I90 (A MAJOR HIGHWAY) IN ALBANY AT 5AM IN THE RAIN, I LOST BOTH HEADLIGHTS. MY HUSBAND WOULD GO TO REPLACE THEM AND THEY WOULD COME BACK ON WITH THE TOUCH. AFTER READING THE MANY COMPLAINTS WE REALIZED THAT WE HAVE THE SAME HEADLIGHT PROBLEM. THEY WILL BE ON AND GOING AND THEN JUST TURN OFF. WE HAVE ALMOST BEEN HIT 2 TIMES NOW AND I WILL NOT DRIVE IN THE DARK OR HAVE TO DRIVE WITH MY HIGH BEAMS ON AT ALL TIMES. WE ARE IN THE PROCESS OF SEEING IF THIS IS COVERED BY EXTENDED WARRANTY. SINCE I HAVE BOUGHT THE CAR, THE INTERIOR DASH LIGHTS WILL DIM UP AND DOWN. AFTER SEVERAL OVER 6 TIMES TO THE SATURN DEALERSHIP, THEY JUST KEEP TELLING ME ITS NORMAL FOR THIS CAR. WE BELIEVE IT ALL HAS TO DO WITH THE WIRING HARNESS AND IT'S MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370800December 15, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I AM THE PROUD OWNER OF A 2007 SATURN OUTLOOK AND LOVE THE VEHICLE SO FOR. HOWEVER AFTER HAVING IT FOR ABOUT 3 MONTHS, THE PASSENGER HEADLIGHT WENT OUT. AN EASY FIX. I REPLACED BOTH BULB AND TWO DAYS LATER, THE DRIVERSIDE STARTED TURNING OFF AND ON BY ITSELF. I'VE NOW REPLACED BOTH BULB TWICE IN 3 MONTHS TIME. I WISH I WOULD'VE RESEARCHED THIS VEHICLE BEFORE I BOUGHT IT. I NOW READ HOW GM IS DOING NOTHING AND THIS IS WRONG. SOMEONE COULD BE SERIOUS INJURED OR DIE FROM A RESULT SUDDEN LIGHT OUTAGE. PLEASE GM HELP US OUT LIKE WE'VE HELPED YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370683December 14, 2010
EXTERIOR LIGHTING
THE PASSENGER HEADLAMP STOPPED WORKING. THEN THE DRIVER SIDE WENT OUT I SPENT $100 TO FIND OUT I HAD A SHORT IN THE WIRE HARNESS THAT CAUSED THE OTHER ONE TO GO OUT. AT 40,000 PLUS MILES AND THE DEALERSHIP WANTS $500 PLUS DOLLAR TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370462December 13, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER HEADLAMP STOPPED WORKING. WE FOUND OUT THAT THIS IS BECAUSE THE WIRE AND SOCKET MELTED AND BURNED. I'M RELIEVED THAT IT HAS NOT CAUSED A MAJOR VEHICLE FIRE. 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370281December 12, 2010
EXTERIOR LIGHTING
MY DRIVER SIDE LOW BEAM WENT OUT ( OR APPEARED TO) I BOUGHT A H11 BULB FROM THE AUTO PARTS STORE AND WENT TO REPLACE IT AND FOUND MY BULB WASN'T BURNT OUT AT ALL JUST HAD FALLEN OUT OF THE SOCKET. SO I TWISTED IT BACK INTO THE SOCKET, PUT THE COVER BACK ON AND IT WORKED FOR A FEW DAYS. THEN MY PASSENGER SIDE DID THE SAME THING. NOW ON MY WAY HOME FORM THE STORE BOTH WENT OUT ( THIS WAS AT NIGHT AND CAUSED A MAJOR PROBLEM FOR ME GETTING HOME.) I ULTIMATELY HAD TO USE MY HIGH BEAMS JUST TO GET HOME SAFELY. I'M NOT SURE HOW TO CORRECT THIS PROBLEM SINCE THE BULB ISN'T ACTUALLY BURNING OUT IT JUST KEEPS FALLING OUT OF THE SOCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369791December 9, 2010
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT CONNECTOR BURNED. THE BURNED CONNECTOR KEEPS THE CONTACTS FROM MAKING A CONNECTION. LIGHT WILL NOT ILLUMINATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369442December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 SATURN OUTLOOK. THE CONTACT WAS DRIVING 70 MPH WHEN THE TRANSMISSION FAILED. THERE WAS AN UNUSUAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD NOT SHIFT INTO FIFTH GEAR. THE VEHICLE WAS SLOWLY DRIVEN BACK TO HER RESIDENCE. LATER THE VEHICLE WAS DRIVEN AND THE THIRD GEAR STOPPED WORKING. SHE STATED THE VEHICLE ATTEMPTED TO INDEPENDENTLY SHIFT FROM SECOND TO THIRD GEAR BUT TO NO AVAIL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE DEALER REPLACED THE CLUTCH PLATE AND OTHER DAMAGED PARTS. THE TRANSMISSION SEALS AND SENSOR WERE ALSO REPLACED DUE TO A LEAK. THE DEALER ALSO CLEANED METAL SHAVINGS FROM THE TRANSMISSION TWICE. THE VEHICLE WAS REPAIRED AT THE MANUFACTURER EXPENSE. THE FAILURE MILEAGE WAS 88,475 AND THE CURRENT MILEAGE WAS 95,972.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369268December 5, 2010
EXTERIOR LIGHTING
DRIVERS SIDE HEADLIGHT FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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