Saturn Aura Complaints

1,444 consumer complaints on file.

#10359186October 4, 2010
AIR BAGS:FRONTAL
WE NOTICED A "SERVICE AIR BAGS" MESSAGE ON THE DASHBOARD. ALSO THE AIR BAG INDICATOR REMAINED "OFF" EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE SERVICE DEPARTMENT OF A FORMER SATURN DEALER DIAGNOSED THE PROBLEM AS A "SHORT IN THE PASSENGER PRESENCE MODULE." TECHNICIAN STATED THE AIR BAG ON PASSENGER SIDE WOULD LIKELY NOT DEPLOY IN THE EVENT OF AN ACCIDENT. REPAIR INVOLVING REPLACEMENT OF THE "SWITCH" WAS MADE AT A COST OF $717. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358712October 1, 2010
AIR BAGS
SERVICE AIR BAG MESSAGE APPEARS. HAS HAPPENED AT LEAST THREE TIMES IN LAST TWO WEEKS. FIRST TIME, PASSENGER WAS IN SEAT AND ABOUT 2 MINUTES AFTER AIR BAG WAS "ON", THE CHIME AND MESSAGE THAT IT WAS NEEDING SERVICE. SECOND TIME, IMMEDIATELY AFTER PASSENGER EXITED CAR, THE CHIME AND MESSAGE, MESSAGE REMAINED ON FOR THE REMAINING 20 MINUTES OF DRIVE. THIRD TIME, AFTER CAR WAS IN MOTION, MO PASSENGER. TOOK THAT CAR TO A GM DEALER FOR REPAIR, WAS INFORMED THAT IT WAS NOT A COVERED REPAIR. I DID NOT GET IT REPAIRED AT THE TIME OF THIS COMPLAINT. THIS IS A SAFETY ISSUE AND SHOULD NOT COME OUT OF MY POCKET TO REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358539September 30, 2010
ENGINE AND ENGINE COOLING, AIR BAGS
SERVICE LIGHT COMES ON WHILE DRIVING IN MY SATURN AURA 2007 CAR. PLANNING TO TAKE IN AS SOON AS POSSIBLE, BUT HAVE TRIP SCHEDULED MONDAY OCT 4, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357071September 22, 2010
VISIBILITY, SEATS
I HAVE HAD PROBLEMS WITH VISIBILITY WITH MY 2008 SATURN AURA SINCE I PURCHASED IT NEW. I HAVE NOT BEEN ABLE TO SEE OUT OF THE INTERIOR WINDSHIELD PANEL. IT HAS ALMOST CAUSED ME NUMEROUS WRECKS. IN ADDITION I HAVE HAD TO COMPLETELY REMOVE ALL 4 HEAD RESTS IN ORDER TO SEE. AFTER 30 YEARS OF DRIVING WITH NO ACCIDENTS OR CITATIONS, DUE TO THE SAME VISIBILITY PROBLEM, I WAS T-BONED CROSSING A MAJOR HIGHWAY AND MY SATURN HAD TO BE TOWED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10354195September 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THE VEHICLE WOULD NOT START DUE TO THE GEAR SHIFT THAT WAS STUCK IN REVERSE. WHILE DRIVING IN REVERSE OUT OF A PARKING SPACE THE GEAR SHIFT WOULD NOT SHIFT BACK INTO PARK OR DRIVE IT REMAINED IN REVERSE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THEY WERE RESEARCHING THE WARRANTY WITH THE GENERAL MOTORS MANUFACTURER TO CONFIRM IF THE VEHICLE COULD BE REPAIRED UNDER THE WARRANTY. THERE ARE NO RELATED RECALLS FOR THIS YEAR MAKE AND MODEL VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE 43,287.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351919August 26, 2010
STEERING
DRIVING VEHICLE AND TURNING CAUSES A CLUNK IN THE STEERING SYSTEM. HAD DEALER LOOK AT IT, AND STATED IT IS THE INTERMEDIATE STEERING SHAFT. HAPPENS AT MOST SPEEDS WHEN TURNING. AFTER SOME RESEARCH ONLINE, IT APPEARS TO BE A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351918August 26, 2010
AIR BAGS
1DRIVING VEHICLE WITH DRIVER AND PASSENGER IN THE CAR. STOP TO LET PASSENGER OUT AT THEIR DESTINATION. PASSENGER GETS OUT OF THE CAR. A FEW SECONDS AFTER PASSENGER EXITS, THE CHIMES GO OFF AND "SERVICE AIRBAG SOON" INDICATORS LIGHT UP AND REMAIN ON TIL VEHICLE IS TURNED OFF. VEHICLE WAS NOT PUT INTO PARK WHEN DROPPING THE PASSENGER OFF, AND DOORS WERE UNLOCKED FROM SWITCH. THIS HAPPENED ON TWO OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351398August 23, 2010
ELECTRONIC STABILITY CONTROL (ESC), TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM
SERVICE TRACTION CONTROL/ESC LIGHT COMES ON INTERMITTENTLY BRAKE LIGHT STAY ON CONSTANTLY GO OFF WHEN BRAKE PEDAL IS TAPPED!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350111August 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT WAS REVERSING APPROXIMATELY 2 MPH INTO A PARKING SPACE WHEN THE VEHICLE ABNORMALLY ACCELERATED FORWARD. IMMEDIATELY, THE GEAR WAS MOVED FROM REVERSE' INTO PARK AND THEN THE VEHICLE ROLLED FORWARD WITHOUT WARNING. THE CONTACT TURNED THE ENGINE OFF AND REMOVED THE IGNITION KEY CAUSING THE VEHICLE TO STOP. THE ENGINE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN INFORMED THE CONTACT THAT THE SHIFT CABLE CONTROL FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THERE WAS A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE REFERENCE NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 57,782. UPDATED 11/16/10. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345852July 28, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE THEN RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 10/28/10. *LJ THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATED 11/02/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344469July 21, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING, THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WILL BE CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343683July 16, 2010
STEERING
I OWN A 2007 SATURN AURA XR WITH THE 3.6L V6 ENGINE. WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, IT MAKES A MOANING/GROANING NOISE WHICH EMANATES THOUGH OUT THE PASSENGER CABIN, THERE ARE TIMES WHEN THE SOUND GETS REALLY LOUD. IT SOUNDS LIKE THE STEERING PUMP OR OTHER MECHANICAL PART. I HAVE BEEN READING SATURN BOARDS AND WITH THIS VEHICLE, THERE HAS BEEN A LOT OF PEOPLE TALKING ABOUT THE SAME ISSUE THAT I HAVE MENTIONED. I HAVE NOT TAKEN MY VEHICLE TO THE DEALERSHIP DUE TO THE VEHICLE BEING OUT OF SERVICE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341514July 5, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I AM THE ORIGINAL OWNER OF A 2007 SATURN AURA XR THAT WAS PURCHASED IN AUGUST 2007. ALMOST IMMEDIATELY I HAD TO BRING THE CAR BACK TO THE DEALER IN SEPT 2007 TO INVESTIGATE "SERVICE AIR BAG" AND "ESC" WARNING LIGHTS. ADDITIONALLY, I BEGAN NOTICING THAT MY BRAKE LIGHTS WERE MALFUNCTIONING. THEY WOULD BE ON WHILE I WAS DRIVING AND THEN WOULD GO OFF WHEN THE PEDAL WAS DEPRESSED. THIS MADE FOR VERY UNSETTLING DRIVING. I HAD TO BRING THE CAR BACK TO SATURN TWICE IN 2007 TO "FIX" THE PROBLEM BUT I HAS STARTED AGAIN. I BROUGHT THE CAR TO THE CHEVY DEALER THAT NOW PROVIDES SERVICE FOR SATURN CUSTOMERS ON JUNE 22, 2010 TO ADDRESS THE BRAKE LIGHTS. THEY KEPT THE CAR FOR TWO DAYS AND SUPPOSEDLY "FIXED" IT. WELL THE PROBLEM STILL PERSISTS. YOU CAN REMOTE START THE CAR AND THE BRAKE LIGHTS ARE ON. YOU CAN TURN THE CAR ON NORMALLY,, DEPRESS THE BRAKE PEDAL AND THE BRAKE LIGHTS ILLUMINATE BUT FAIL TO GO OFF. THE CENTER BRAKE LIGHT DOESN'T APPEAR TO WANT TO WORK CORRECTLY EITHER. THIS IS VERY FRUSTRATING. DOES ANYONE KNOW THE CORRECT SOLUTION TO THIS PROBLEM? PS-MY MILEAGE IS 18,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339933June 24, 2010
VEHICLE SPEED CONTROL
TRIED TO SET MY CRUISE CONTROL UNDER NORMAL HIGHWAY DRIVING CONDITIONS AND IT WOULDN'T SET. I INADVERTENTLY APPLIED THE BRAKE A FEW MINUTES LATER WHILE STILL TRYING TO SET THE CRUISE CONTROL AND I NOTICED MY "CRUISE ENGAGED" LIGHT APPEARED. AS I CONTINUED TO APPLY THE BRAKE, THE CAR TRIED TO MAINTAIN THE CRUISE SPEED. I COULD ONLY DISENGAGE CRUISE CONTROL MODE BY SWITCHING CRUISE CONTROL TO THE OFF POSITION. THE SITUATION IS REPEATABLE. UNDER NORMAL CONDITIONS, THE CRUISE WILL NOT ENGAGE. WITH THE BRAKE APPLIED, THE CRUISE WILL ENGAGE AND WILL CONTINUE TO TRY TO HOLD SPEED AS THE BRAKE IS APPLIED WITH EVEN GREATER FORCE - GIVING THE APPEARANCE THAT THE CAR IS ACCELERATING (OR TRYING TO ACCELERATE BACK TO THE SET SPEED). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336370June 15, 2010
AIR BAGS, ELECTRICAL SYSTEM
I DRIVE A 2007 SATURN AURA AND RECENTLY THE SERVICE AIR BAG LIGHT CAME ON. I TALKED WITH THE SERVICE DEPARTMENT AT SATURN AND THEY STATED THAT IT WOULD COST $1200+ TO REMOVE THE PASSENGER SEAT AND FIX THE SENSOR. ALSO THE PASSENGER FRONT DOOR SENSOR THAT TELLS YOU THAT THE DOOR IS CLOSED MALFUNCTIONED. WHEN YOU CLOSE THE DOOR, IT TELLS YOU THAT THE DOOR IS AJAR WHEN IT IS ACTUALLY CLOSED. TO FIX THAT WOULD COST ABOUT $420. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335896June 12, 2010
EXTERIOR LIGHTING
I HAVE A 2007 SATURN AURA XE. THE PROBLEM IS THE BRAKE LIGHTS COME ON WITHOUT PRESSING THE BRAKE PEDAL WHILE DRIVING AND WHEN THE VEHICLE IS IN PARK. WHEN THE BRAKE PEDAL IS PRESSED, THE BRAKE LIGHTS ACTUALLY GO OFF! THIS HAPPENS FREQUENTLY AND SOMETIMES IT CAN GO A FEW DAYS WITHOUT HAPPENING. THE CRUISE CONTROL MALFUNCTIONS OCCASIONALLY ALSO. WHILE STILL UNDER WARRANTY, SATURN REPLACED THE BRAKE SENSOR AND THAT TOOK CARE OF THE CRUISE CONTROL BUT THE PROBLEM IS NOW HAPPENING AGAIN AND UNFORTUNATELY, THE WARRANTY HAS EXPIRED. DRIVING WITH THE BRAKE LIGHTS ILLUMINATED IS A TRAFFIC HAZARD AND CERTAINLY TRYING TO STOP WHILE DEPRESSING THE BRAKE WITHOUT LIGHTS IS AN EVEN BIGGER HAZARD!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335678June 10, 2010
STEERING
2008 SATURN AURA 4 CYL HAS POWER STEERING PROBLEMS. LIGHT COMES ON AND OFF AND THEN THE STEERING LOCKED UP WHILE I WAS DRIVING AT ABOUT 45 MPH. TURNED OFF ENGINE AND RESTARTED AND STEERING WAS BACK. HAVING THIS PROBLEM FOR ABOUT 6 MONTHS. SATURN SAID NEEDS NEW MOTOR FOR ABOUT $300. RIDICULOUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334000June 1, 2010
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE WOULD INTERMITTENTLY EXHIBIT ABNORMAL SHAKING AND JERKING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE WOULD BEGIN TO REV UNUSUALLY LOUD WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN IN TO BE EXAMINED FOR THE FAILURE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332534May 27, 2010
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA XR. WHEN DRIVING AT APPROXIMATE SPEEDS OF AT LEAST 50 MPH, THE VEHICLE WOULD PULL EITHER LEFT OR RIGHT WITHOUT WARRANT. WHEN DEPRESSING THE ACCELERATOR PEDAL AND TRAVELING OVER A BUMP IN THE ROAD OR UNEVEN ROAD CONDITIONS, THE VEHICLE WOULD PULL TO EITHER SIDE OR VEER OFF. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325656April 14, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED HE NOTICED THE PASSENGER SIDE AIR BAG LIGHT WAS NOT ILLUMINATED, INDICATING THE AIR BAG WAS OFF. HE STATED THE FAILURE WOULD OCCUR INTERMITTENTLY WHEN THE SEAT WAS OCCUPIED OR UNOCCUPIED. THE WEIGHT OF THE PASSENGER WOULD VARY FROM 120 TO 200 POUNDS AND THE FAILURE WOULD PERSIST. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,500 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 05/19/2010. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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