Saturn Aura Complaints

1,444 consumer complaints on file.

#10465569July 13, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE WATER PUMP, CONTROL ARM BUSHING AND THE AIR CONDITIONING COMPRESSOR, WHICH WAS FOUND TO BE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 52,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465162July 11, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN
AUTOMATIC TRANSMISSION SHIFT CABLE BROKE WHEN MOVING FROM PARK INTO REVERSE. CABLE HAD CORRODED AND BROKE NEAR THE POINT OF CONNECTION TO THE TRANSMISSION IN FRONT OF THE FIREWALL. CAR ROLLED BACKWARDS AND WOULD NOT RESTART BECAUSE TRANSMISSION WAS NO LONGER IN PARK AND COULD NOT BE SHIFTED. 2008 SATURN AURA 3.5L WITH 4 SPEED TRANSMISSION WITH PROBLEMS VERY SIMILAR TO NHTSA ACTION NUMBER : EA11015. SATURN WOULD NOT COVER REPAIRS UNDER WARRANTY AND REPAIRS COST $307.72. IF BREAKAGE HAD OCCURRED SOMEWHERE OTHER THAN A PARKING LOT IT COULD HAVE BEEN VERY DANGEROUS WITH NO CONTROL OR ABILITY TO MOVE OUT OF TRAFFIC OR HARM'S WAY. SHOULD NOT HAVE WORN OUT AND BROKEN WITH 40,000 MILES AND 2 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464724July 9, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FIRST FRONT PASSENGER SIDE DOOR LOCK STOPPED WORKING. THE LEFT REAR PASSENGER LOCK STOPPED WORKING AND NOW RIGHT PASSENGER DOOR LOCK DOES WORK. ALL LOCKS DO NOT RESPOND TO FOB OR SWITCH ACTIVATION. LOCKS DO NOT RESPOND TO PLACING THE CAR IN DRIVE AND DO NOT LOCK AUTOMATICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464377July 6, 2012
ENGINE, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
DOES NOT SHIFT INTO INTENDED GEAR. DOES NOT SHIFT INTO MANUAL SHIFT MODE. TOOK TO THE DEALER NOW I NEED A NEW TRANSMISSION AND CATALYTIC CONVERTER. SOMETIMES DOES NOT SHIFT PASSED 2ND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464388July 6, 2012
POWER TRAIN
I HAD BEEN RUNNING ERRANDS AND HAD NO PROBLEM WITH THE CAR ALL DAY UNTIL ABOUT 8PM. I PULLED INTO A PARKING SPOT AND TRIED TO PLACE THE CAR IN PARK AND IT WOULD NOT GO, JUST KEPT ROLLING BACK. I HAD MORE ERRANDS TO RUN BUT FIGURED IT WOULD BE BEST TO GO HOME BECAUSE I WAS WORRIED AT THAT POINT SOMETHING WAS SERIOUSLY WRONG. ONCE I GOT HOME AND PULLED INTO MY DRIVEWAY THE CAR STILL WOULDN'T GO INTO PARK, THEN I TRIED TO PLACE THE CAR IN REVERSE AND IT WOULD NOT GO INTO REVERSE. AT THAT POINT THE SHIFTER WOULD NOT SEEM TO GO INTO ANY GEAR AND I HAD TO JUST SHUT THE CAR OFF AND PUT THE EMERGENCY BRAKE ON SO THE CAR WOULDN'T ROLL. NOW THE CAR WILL NOT START AT ALL, I ASSUME SINCE IT'S NOT IN PARK! I HAVE SEEN SEVERAL OTHER COMPLAINTS ON THIS SAME ISSUE AND CAN'T TELL IF THERE HAD BEEN A RECALL ON THE SHIFTER CABLE/BRACKET BUT THERE DEFINITELY NEEDS TO BE. MY CAR IS NOT STUCK IN THE DRIVEWAY AND I WILL HAVE TO HAVE IT TOWED TO A MECHANIC TO BE FIXED. I HAD TO FIND AN ALTERNATE RIDE TO DROP MY SON OFF AT DAYCARE AND DROP ME OFF TO WORK TODAY WHICH IS NOT VERY CONVENIENT!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464426July 6, 2012
POWER TRAIN
MY 2007 AURA XR 6 SPEED TRANSMISSION JUST STARTED NOT SHIFTING PROPERLY. IT IS HUNTING FOR 3RD AND 5TH GEAR. THE RPM IS FLUCTUATING DURING SHIFTS AND NOT SHIFTING UP, THEN DEPENDING ON THE POINT IT DECIDES TO SHIFT IT SLAMS INTO GEAR. THE MORE ACCELERATION THE CAR IS UNDER THE WORSE IT GETS AS THE RPM CLIMBS QUITE HIGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464207July 4, 2012
POWER TRAIN
04 JULY, 2012: WHILE PARKING THE VEHICLE IN MY DRIVEWAY, I SHIFTED INTO PARK AND THE VEHICLE CONTINUED TO ROLL FORWARD UNDER POWER AS I WAS EXITING THE VEHICLE.I SHUT THE VEHICLE OFF AND NOTICED THAT THE SHIFTER WAS BINDING. THE VEHICLE WOULD NOT START ONCE IT WAS SHUT OFF. AFTER A BRIEF UNDER THE HOOD INSPECTION, I NOTICED THAT THE SHIFTER CABLE WAS FRAYED AND THE OUTER JACKET WAS COMPROMISED. IT APPEARS THAT THE INNER CORE OF THE CABLE IS BROKEN AND ALL BUT ONE OR TWO OF THE STAINLESS BRAIDED WIRES SURROUNDING THE INNER CORE ARE COMPLETELY BROKEN. VEHICLE IS CURRENTLY INOPERATIVE AND NOT SAFE TO DRIVE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463541June 29, 2012
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
STOPPED AT A DRIVE-THRU WINDOW. WAS IN GEAR AND UNDER BRAKING. TWO LIGHTS CAME ON AT DASH: SERVICE ESC AND SERVICE TRACTION. LIGHTS RESET WHEN VEHICLE IS SHUT OFF AND RESTARTED. LIGHTS HAPPEN AT RANDOM TIMES DURING OPERATION. WHEN SERVICE LIGHTS OCCUR, BRAKE LIGHTS REACT OPPOSITE OF NORMAL OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463310June 27, 2012
POWER TRAIN, STRUCTURE:BODY:BUMPERS, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT AFTER PARKING HIS VEHICLE ALL OF THE POWER STEERING FLUID LEAKED OUT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING PUMP MALFUNCTIONED. AS A RESULT, THE PUMP AND HOSES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 58,498. UPDATED 8/6/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463037June 25, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE FIRST INCIDENT OCCURRED WHILE UNDER WARRANTY NOV 9TH 2009 WHEN THE DOOR LOCK BECAME UNRESPONSIVE. THEY REPLACED FREE OF CHARGE. TODAY THE REMAINING 3 DO NOT WORK. WHEN I START THE CAR AND DRIVE OFF, IT IS MY BELIEF BASED ON NORMAL OPERATION OF THESE LOCKS, THAT MY DOORS ARE LOCKED AND PASSENGERS ARE SAFE. THE REALITY IS JUST THE OPPOSITE. NOT ONLY DOES IT BECOME A SAFETY ISSUE AS DESCRIBED, BUT IT ALSO BECOMES AN ISSUE WHEN YOU PARK YOUR CAR, LOCK YOUR DOORS WITH THE REMOTE, AND WALK AWAY WITH CONFIDENCE THAT YOUR CAR IS LOCKED WHEN IN FACT IT IS NOT DUE TO THE FAULTY CHEAP PRODUCT USED IN THIS CAR, AND OTHERS MANUFACTURED BY GM. WHEN I WENT ONLINE TO RESEARCH, I WAS SURPRISED BY THE NUMBER OF PEOPLE ON VARIOUS BLOG SITES COMPLAINING OF THE SAME ISSUE. I CONTACTED GM AND THE BEST THEY OFFERED WAS TO REPLACE ALL 4 LOCKS FOR HALF PRICE. THAT IS $500 INSTEAD OF $1000. WHILE I APPRECIATE THEIR OFFER,I KNOW FOR A FACT A REPLACEMENT ACTUATOR COSTS BETWEEN $5 AND $10, AND IT'S NOT ENTIRELY ABOUT THE MONEY. IT'S A MATTER OF RIGHT AND WRONG, SAFE AND NOT SAFE. THIS ISSUE IN MY MIND IS MORE ABOUT THE SAFETY OF PEOPLE THINKING THEY ARE SAFELY LOCKED IN THEIR CAR BY A SYSTEM THAT IS DESIGNED TO DO EXACTLY THAT. THIS IS NOT OPTIONAL EQUIPMENT EITHER. THESE LOCKS ARE STANDARD EQUIPMENT THAT I EXPECT TO WORK AND KEEP ME AND MY FAMILY SAFE MUCH IN THE SAME WAY I EXPECT MY BRAKES TO STOP THE CAR. I WOULD LIKE TO SEE THIS BECAME A RECALL ON THIS AND OTHER VEHICLES LIKE IT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462156June 18, 2012
AIR BAGS
THE VEHICLES HAS HAD A PERSISTENT PROBLEM WITH THE AIRBAG SYSTEM, DESPITE MULTIPLE REPLACEMENTS OF THE MODULE ALLEGEDLY RESPONSIBLE. THE PASSENGER AIRBAG INDICATOR WILL TOGGLE TO AN OFF STATUS DESPITE THE PRESENCE OF AN ADULT PASSENGER, THIS BEHAVIOR WILL OCCUR WITHOUT NOTICE AND WITH NO CHANGE IN THE PASSENGER'S POSITION. ADDITIONALLY IF THERE IS NO PASSENGER THE PRIMARY DRIVER DASHBOARD AND INFORMATION CENTER WILL INDICATE A PROBLEM WITH THE MAIN AIRBAG SYSTEM ILLUMINATING THE AIRBAG ICON, ALONG WITH A MESSAGE TO "SERVICE AIR BAG". THIS WILL OCCUR ON VEHICLE START OR SHORTLY THEREAFTER. THE RED AIRBAG LIGHT WILL AT RANDOM TIMES TURN OFF, ONLY TO COME ON A FEW MOMENTS LATER. IT MAY STAY OFF FOR DAYS OR WEEKS AT A TIME BUT WILL ULTIMATELY RETURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461922June 15, 2012
POWER TRAIN
WENT TO PUT VEHICLE INTO PARK AND I COULD FEEL THE SHIFTER KNOB GET SLOPPY AND UPON TAKING MY FOOT OFF THE BRAKE, REALIZED IT WAS STARTING TO ROLL BACKWARDS. CAN ONLY START CAR IF IN NEUTRAL AND ALL OTHER GEARS APPEAR FINE, EXCEPT REVERSE FEELS LIKE THE SHIFT IS SLIGHTLY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461032June 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE GEAR SHIFT ONLY SHIFTED INTO NEUTRAL. THE CONTACT HAD THE VEHICLE INSPECTED BY A MECHANIC AND WAS INFORMED THAT THE VEHICLE NEEDED A NEW TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION HAD BEEN SLIPPING FOR SEVERAL MONTHS AND PROGRESSIVELY GOT WORSE UNTIL THE TRANSMISSION FAILED. THE CONTACT STATED THAT NO WARNING LIGHTS EVER ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 81,000 AND THE CURRENT MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460913June 7, 2012
SEATS
THE DRIVER'S SEAT ROCKS TO THE RIGHT AND TO THE LEFT. IT ALSO WILL NOT RAISE OR LOWER EVENLY. UPON A PERSONAL INSPECTION, I FOUND A BROKEN FRAME PIECE ON THE RIGHT SIDE UNDER THE SEAT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460741June 6, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT WHEN THE GEAR SHIFTER WAS PLACED INTO PARK WITH THE BRAKE PEDAL ENGAGED, THE TRANSMISSION FAILED TO RECOGNIZE THAT IS WAS IN PARK. THE FAILURE RECURRED INTERMITTENTLY AND BECAME PROGRESSIVELY WORSE. AN AUTHORIZED DEALER WAS NOTIFIED OF THE DEFECT. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE PROBLEM. THERE WAS AN OPEN CONCURRENT INVESTIGATION UNDER NHTSA ACTION NUMBER EA11015 (POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION (PRNDL) THAT COULD POSSIBLY HAVE BEEN ASSOCIATED WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 7/18/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460409June 3, 2012
SEATS
WHILE DRIVING, THERE WAS A SUDDEN LOUD SNAPPING NOISE FROM UNDERNEATH DRIVER'S SEAT. SEAT TILTED SIGNIFICANTLY TO THE RIGHT AND WAS MOVING AS IF PART OF SEAT HAD DETACHED FROM BODY OF CAR. UPON PARKING AND INSPECTING SEAT, IT WAS DISCOVERED THAT A WELD ON A METAL BAR ON THE LEFT SIDE OF THE DRIVER'S SEAT TRACK ASSEMBLY HAD SNAPPED, CAUSING SEAT TO SHIFT AND TILT UNCONTROLLABLY, MAKING CAR UNSAFE TO DRIVE. POWER TRAIN WARRANTY EXPIRES NEXT MONTH; BUMPER-TO-BUMPER WARRANTY ALREADY EXPIRED. WILL BE CONTACTING SATURN SERVICE TOMORROW TO DISCUSS NECESSARY REPAIRS / COSTS. RESEARCH SHOWS MULTIPLE SIMILAR COMPLAINTS: ODI ID NUMBERS 10459205, 10428808, 10370757, 10362984, 10361625, 10312656. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460167May 31, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY SURGED FORWARD WHEN DRIVING AT ANY SPEED ABOVE 5 MPH. THE VEHICLE ALSO HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND VARIOUS SENSORS WERE REPLACED. THE ENGINE AND COMPUTERS WERE ALSO REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY TEN TIMES AND THEY WERE UNABLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460211May 31, 2012
POWER TRAIN
ENTERING HIGHWAY AND LOST GEAR - GOT 2ND BACK TO BE ABLE TO DRIVE OFF THE HIGHWAY. STOPPED FOR A TRAIN: COULD NOT REVERSE. LOST GEAR: NO FORWARD OR BACKWARDS ON A TWO LINE BRIDGE. TOWED TO A SHOP: TRANSMISSION CONTROL MODULE MALFUNCTION. ABLE TO GET TO A DEALER: NOBODY WANTED TO HEAR WHAT HAPPENED - NOBODY ABLE TO TELL WHEN CAR WOULD BE EVEN CHECKED FOR PROBLEMS. THAT WAS A SERIOUS SAFETY ISSUE: WHAT IF THE VEHICLE STALLED IN A MIDDLE OF A INTERSECTION INSTEAD OF ON A SLOW MOVING BRIDGE. DEALER WAS NOT INTERESTED IN HEARING WHAT I FOUND ABOUT TRANSMISSION ISSUES AND NHTSA INVESTIGATION REGARDING 2007 AURAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459641May 25, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING MY SATURN AURA ON HIGHWAY WHEN THE CAR ABRUPTLY DROPPED GEARS AND THE SPEED AT WHICH I WAS TRAVELING WAS SIGNIFICANTLY REDUCED. I QUICKLY PULLED OVER TO CHECK OUT THE PROBLEM. THERE DIDN'T SEEM TO BE ANY MAJOR MALFUNCTIONS AT QUICK GLANCE. HOPING THAT IT WAS JUST A MINOR MISHAP, I ATTEMPTED TO DRIVE IT AGAIN. IT WAS GOOD FOR ABOUT 30 SECONDS WHEN THE CAR SUDDENLY JUMPED UP TO 4,000 RPM AND WOULD NOT ALLOW ME TO DRIVE ABOVE 40 MPH. LUCKILY I WAS ABLE TO GET THE CAR OFF THE NEARBY EXIT AND INTO A PARKING LOT. ONCE THE CAR WAS PARKED, IT WOULD NOT REVERSE. THIS COULD HAVE TURNED INTO A MAJOR INCIDENT HAD THERE BEEN MORE TRAFFIC ON THE HIGHWAY. THERE WERE NO WARNING SIGNS AS THE CAR HAD BEEN DRIVING FINE UP UNTIL THEN. I ALSO KEEP UP WITH ROUTINE MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459205May 22, 2012
SEATS
THE WELD AT THE LEFT REAR BRACKET ON THE DRIVER'S SEAT SHEARED. THE DRIVER COULD BE LAUNCHED THROUGH THE WINDSHIELD IN AN ACCIDENT IF THE REMAINING WELDS FAIL. 8TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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