Ram 5500 Service Bulletins (2021)

370 manufacturer communications on file.

• August 30, 2023•Document ID: 10243209

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93120

  Date Added:

  October 2, 2023

  Manufacturer:

  ALFA ROMEO

  Summary

  FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

  Associated Products (307)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Grand Caravan2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 287 more
  Associated Documents

  • DownloadMC-10243209-0001.pdf↗
• August 30, 2023•Document ID: 10243208

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93023

  Date Added:

  October 2, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

  Associated Products (307)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Grand Caravan2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 287 more
  Associated Documents

  • DownloadMC-10243208-0001.pdf↗
• August 24, 2023•Document ID: 10243271

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change

  Associated Products (92)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Grand Caravan2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Commander2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 5500+ 72 more
  Associated Documents

  • DownloadMC-10243271-0001.pdf↗
• August 19, 2023•Document ID: 10243266

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  2100223

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

  Associated Products (15)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10243266-0001.pdf↗
• August 18, 2023•Document ID: 10243261

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  0901723

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243261-0001.pdf↗
• August 9, 2023•Document ID: 10243157

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION

  Mfr Comm. #:

  S1808000097

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

  Associated Products (21)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 2500+ 1 more
  Associated Documents

  • DownloadMC-10243157-0001.pdf↗
• August 8, 2023•Document ID: 10243153

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  S2108000093

  Date Added:

  October 2, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Apple CarPlay Does Not Work Or Not Connecting

  Associated Products (79)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager+ 59 more
  Associated Documents

  • DownloadMC-10243153-0001.pdf↗
• August 1, 2023•Document ID: 10243212

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  RecallY43

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243212-0001.pdf↗
• July 27, 2023•Document ID: 10242779

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  ZD7

  Date Added:

  September 25, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software update

  Associated Products (61)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 41 more
  Associated Documents

  • DownloadMC-10242779-0001.pdf↗
• July 27, 2023•Document ID: 10242717

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  9100196

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

  Associated Products (354)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Fiat 500X2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 1500+ 334 more
  Associated Documents

  • DownloadMC-10242717-0001.pdf↗
• July 26, 2023•Document ID: 10242828

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0818123

  Date Added:

  September 25, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

  Associated Products (26)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Renegade2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Renegade2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade+ 6 more
  Associated Documents

  • DownloadMC-10242828-0001.pdf↗
• July 26, 2023•Document ID: 10242765

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2109000011

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

  Associated Products (20)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10242765-0001.pdf↗
• July 18, 2023•Document ID: 10242777

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  Y43

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Emissions Recall Y43 Particulate Matter Sensor

  Associated Products (6)

  2022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10242777-0001.pdf↗
• July 15, 2023•Document ID: 10242752

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

  Mfr Comm. #:

  S238A000034

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  USB Hub In-Operable

  Associated Products (51)

  2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler 3002022 Chrysler Pacifica2022 Chrysler Voyager+ 31 more
  Associated Documents

  • DownloadMC-10242752-0001.pdf↗
• July 14, 2023•Document ID: 10242750

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2208000011

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (43)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Dodge Journey2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer+ 23 more
  Associated Documents

  • DownloadMC-10242750-0001.pdf↗
• July 12, 2023•Document ID: 10242795

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0901323

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

  Associated Products (44)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500+ 24 more
  Associated Documents

  • DownloadMC-10242795-0001.pdf↗
• June 30, 2023•Document ID: 10241146

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

  Associated Products (78)

  2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Commander+ 58 more
  Associated Documents

  • DownloadMC-10241146-0001.pdf↗
• June 28, 2023•Document ID: 10241129

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2308023

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced. This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.

  Associated Products (10)

  2023 Ram 45002023 Ram 55002022 Ram 45002022 Ram 55002021 Ram 45002021 Ram 55002020 Ram 45002020 Ram 55002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10241129-0001.pdf↗
• June 28, 2023•Document ID: 10241127

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  1807823

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: ? U0418-00 - Implausible Data Received From Brake System Control Module 1. ? P061A - Level 2 Torque Performance. Customers may also experience the following: ? **Driveline bumps and rumbles when lightly applying the accelerator pedal in traffic or at other low vehicle speeds such as parking lot maneuvers.** ? Transmission hard upshifts, rough/bump during low gear 1-2 and 2-3 at 40-64 kph (25-40 mph). This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (2)

  2021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241127-0001.pdf↗
• June 24, 2023•Document ID: 10241121

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; POWER TRAIN

  Mfr Comm. #:

  0300323

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

  Associated Products (12)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10241121-0001.pdf↗