Ram 4500 Complaints (2018)

9 consumer complaints on file.

#11760029August 27, 2026
SERVICE BRAKES
The vehicle has an active recall open on it (confirmed by local dealership, NHTSA webform, and directly with Ram/Stellantis) that was opened in 2024 and currently has no remedy available. The vehicles brake HCU fails causing loss of ABS/brake control, this unit has actively began alerting of intermittent ABS failures while in operation. We have pulled this vehicle out of service due to safety concerns. Upon contacting Ram there is no timeline for a remedy, and there is no temporary remedy available. Our sole option is to pay for a repair out of pocket and if/when the recall remedy becomes available we can apply for reimbursement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712171January 20, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the message to "Check ABS" was displayed with an abnormal beeping sound. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710786January 13, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer driven due to safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709384January 7, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
Nov 27,2024 Manufacturer Recall NumberC4B NHTSA Recall Number24V-896 Recall Status Recall Incomplete, remedy not yet available Still no repair for defective parts. Over years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696511October 30, 2025
STEERING, SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669720June 27, 2025
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
The contact owns a 2018 Ram 4500. The contact stated that while driving 40 MPH, the check engine warning light and other unknown warning lights were illuminated, before the vehicle lost motive power. The vehicle was taken to a dealer, where it was diagnosed that the turbo had failed, and there were 39 diagnostic trouble codes retrieved. The dealer determined that the turbo, the intake manifold sensor, the exhaust pressure sensors, and other unknown parts needed to be replaced. The vehicle was repaired; however, the failure reoccurred four months later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Additionally, the contact stated that while driving 15 MPH to park the vehicle, while her husband and dog were occupying the passenger’s side seat, the brake pedal was depressed, but the vehicle failed to respond and struck one of the contact's parked vehicles. The contact stated that the dog sustained injuries after being thrusted forward. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661508May 16, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 4500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the vehicle failed to respond immediately, causing the braking distance to be extended. There were no warning lights illuminated. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was 31,885. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613604September 9, 2024
SERVICE BRAKES
The Anti-Lock Brake(ABS) & Electronic Stability Control(ESC) warning lights will come on and off during normally driving conditions. When The ESC light comes on the cruise control is non functioning. If the cruise control is set when the warning light is off, the cruise will disengage when it comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363348October 8, 2020
POWER TRAIN, WHEELS
4X4 DRIVE SHAFT FAILED. WHILE TRAVELING ON INTERSTATE THE FRONT DRIVE SHAFT BROKE AT THE U-JOINT. I'VE ONLY USED THE 4 WHEEL DRIVE OPTION 2-3 TIMES AND THE TRANSFER WAS IN 2H AT TIME OF FAILURE. FRONT ALUMINUM WHEELS FRACTURED. BOTH FRONT WHEELS GOT HAIRLINE CRACKS. ONE AT ABOUT 145K MILES AND THE OTHER AT ABOUT 160K. 90% OF MILES ARE HIGHWAY MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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