Ram 4500 Service Bulletins

1,927 manufacturer communications on file.

• January 29, 2021•Document ID: 10215959

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:DISPLAY FUNCTION

  Mfr Comm. #:

  08-015-21

  Date Added:

  July 18, 2022

  Manufacturer:

  JEEP

  Summary

  Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

  Associated Products (12)

  2020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10215959-0001.pdf↗
• January 29, 2021•Document ID: 10187140

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  08-016-21

  Date Added:

  February 16, 2021

  Manufacturer:

  JEEP

  Summary

  Radio and Back-up Camera Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay® or Android Auto Google® maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

  Associated Products (11)

  2019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Jeep Cherokee2019 Jeep Grand Cherokee2019 Jeep Wrangler2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10187140-0001.pdf↗
• January 29, 2021•Document ID: 10187138

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  08-015-21

  Date Added:

  February 16, 2021

  Manufacturer:

  DODGE

  Summary

  Radio Enhancements This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Radio resets with RPM less than 1000 RPM (DT and JL with 3.0L Diesel). Clock loses 6 seconds per day (JL with 5 inch screen). Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

  Associated Products (12)

  2020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10187138-0001.pdf↗
• January 28, 2021•Document ID: 10215958

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-004-21

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.

  Associated Products (3)

  2020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10215958-0001.pdf↗
• January 28, 2021•Document ID: 10187137

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-004-21

  Date Added:

  February 16, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. Customers may comment on one or more of the following:Poor shift quality. Shift or gear hunting.

  Associated Products (2)

  2020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10187137-0001.pdf↗
• January 23, 2021•Document ID: 10215948

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-001-21

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift can have a bump. Some 2-3, 3-4 or 4-5, shifts may flare when the transmission is cold. Coastdown bump. The following software enhancement is available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

  Associated Products (2)

  2019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10215948-0001.pdf↗
• January 23, 2021•Document ID: 10187127

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  21-001-21

  Date Added:

  February 16, 2021

  Manufacturer:

  RAM

  Summary

  Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may experience one or more of the following:Poor shift quality. Shift or gear hunting. The 6-4 and 5-3 shift can have a bump. Some 2-3, 3-4 or 4-5, shifts may flare when the transmission is cold. Coastdown bump. The following software enhancement is available:Stored faults can only be cleared by a diagnostic scan tool, this software will allow the TCM to self clear.

  Associated Products (2)

  2019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10187127-0001.pdf↗
• January 22, 2021•Document ID: 10215896

  Service Bulletin/Repair Instructions
  LANE DEPARTURE; TRAILER HITCHES

  Mfr Comm. #:

  S2108000022

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  Service Trailer Brake Warning Message Displayed On The Cluster

  Associated Products (10)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10215896-0001.pdf↗
• January 22, 2021•Document ID: 10187075

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2108000022

  Date Added:

  February 16, 2021

  Manufacturer:

  RAM

  Summary

  Service Trailer Brake Warning Message Displayed On The Cluster

  Associated Products (8)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10187075-0001.pdf↗
• January 22, 2021•Document ID: 10215890

  Service Bulletin/Repair Instructions
  SEAT BELTS

  Mfr Comm. #:

  S2108000009 Rev.

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  RKE Does Not Unlock The Doors After A Remote Start Event

  Associated Products (6)

  2021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10215890-0001.pdf↗
• January 22, 2021•Document ID: 10187069

  Service Bulletin/Repair Instructions
  LATCHES/LOCKS/LINKAGES

  Mfr Comm. #:

  S2108000009 Rev.

  Date Added:

  February 16, 2021

  Manufacturer:

  RAM

  Summary

  RKE Does Not Unlock The Doors After A Remote Start Event

  Associated Products (7)

  2021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10187069-0001.pdf↗
• January 21, 2021•Document ID: 10215893

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE; EXTERIOR LIGHTING

  Mfr Comm. #:

  S2018000005 Rev.

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

  Associated Products (6)

  2020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10215893-0001.pdf↗
• January 21, 2021•Document ID: 10187072

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2018000005 Rev.

  Date Added:

  February 16, 2021

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illuminated. Diagnostic Trouble Code (DTC) P046C ? Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Low Set.

  Associated Products (6)

  2020 Ram 25002020 Ram 35002020 Ram 45002019 Ram 25002019 Ram 35002019 Ram 4500
  Associated Documents

  • DownloadMC-10187072-0001.pdf↗
• January 21, 2021•Document ID: 10215881

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  S2109000001

  Date Added:

  July 18, 2022

  Manufacturer:

  RAM

  Summary

  Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

  Associated Products (26)

  2021 Dodge Durango2021 Jeep Grand Cherokee2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Dodge Durango2020 Jeep Grand Cherokee2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Dodge Durango2019 Jeep Grand Cherokee2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002018 Dodge Durango2018 Jeep Grand Cherokee+ 6 more
  Associated Documents

  • DownloadMC-10215881-0001.pdf↗
• January 21, 2021•Document ID: 10187060

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2109000001

  Date Added:

  February 16, 2021

  Manufacturer:

  JEEP

  Summary

  Customer may complain of a MIL lamp on. Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

  Associated Products (25)

  2021 Dodge Durango2021 Jeep Grand Cherokee2021 Ram 15002021 Ram 25002021 Ram 35002020 Dodge Durango2020 Jeep Grand Cherokee2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002019 Dodge Durango2019 Jeep Grand Cherokee2019 Ram 15002019 Ram 25002019 Ram 35002019 Ram 45002018 Dodge Durango2018 Jeep Grand Cherokee2018 Ram 1500+ 5 more
  Associated Documents

  • DownloadMC-10187060-0001.pdf↗
• January 13, 2021•Document ID: 10215833

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD; EQUIPMENT

  Mfr Comm. #:

  9004342

  Date Added:

  July 18, 2022

  Manufacturer:

  JEEP

  Summary

  WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

  Associated Products (26)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Gladiator+ 6 more
  Associated Documents

  • DownloadMC-10215833-0001.pdf↗
• January 13, 2021•Document ID: 10187012

  Service Bulletin/Repair Instructions
  VISIBILITY

  Mfr Comm. #:

  9004342

  Date Added:

  February 16, 2021

  Manufacturer:

  CHRYSLER

  Summary

  WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.

  Associated Products (27)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee+ 7 more
  Associated Documents

  • DownloadMC-10187012-0001.pdf↗
• December 19, 2020•Document ID: 10187713

  Service Bulletin/Repair Instructions
  EQUIPMENT; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  22-002-20 REV. A

  Date Added:

  March 1, 2021

  Manufacturer:

  RAM

  Summary

  Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice: The TPMS light illuminated in the instrument panel.

  Associated Products (3)

  2020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10187713-0001.pdf↗
• December 15, 2020•Document ID: 10187707

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  22-002-20

  Date Added:

  March 1, 2021

  Manufacturer:

  RAM

  Summary

  Tire Pressure Monitoring System (TPMS) Light On In Instrument Panel Cluster (IPC) This bulletin involves replacing and programing all Tire Pressure Monitor (TPM) Sensors. The customer may notice:The TPMS light illuminated in the instrument panel.

  Associated Products (3)

  2020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10187707-0001.pdf↗
• December 9, 2020•Document ID: 10187650

  Service Bulletin/Repair Instructions
  EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LOCK

  Mfr Comm. #:

  S2008000194

  Date Added:

  March 1, 2021

  Manufacturer:

  RAM

  Summary

  The Doors Will Not Unlock Using The Fob After A Remote Start Event

  Associated Products (6)

  2021 Ram 25002021 Ram 35002021 Ram 45002020 Ram 25002020 Ram 35002020 Ram 4500
  Associated Documents

  • DownloadMC-10187650-0001.pdf↗