Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

• August 19, 2023•Document ID: 10243266

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  2100223

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

  Associated Products (15)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10243266-0001.pdf↗
• August 18, 2023•Document ID: 10243261

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  0901723

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243261-0001.pdf↗
• August 17, 2023•Document ID: 10243164

  Service Bulletin/Repair Instructions
  POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  S2321000007

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10243164-0001.pdf↗
• August 17, 2023•Document ID: 10243098

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9100202

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  PUMP ASSY AND REACTION SHAFT 2023 DJ & D2: If DTCs P0944 and P0868 are present, do not replace the torque converter or internal transmission components. Refer to SOL Publication S2321000007.

  Associated Products (2)

  2023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243098-0001.pdf↗
• August 16, 2023•Document ID: 10243254

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0814823

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243254-0001.pdf↗
• August 12, 2023•Document ID: 10243161

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; VISIBILITY

  Mfr Comm. #:

  S238A000041

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243161-0001.pdf↗
• August 9, 2023•Document ID: 10243157

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION

  Mfr Comm. #:

  S1808000097

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

  Associated Products (21)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 2500+ 1 more
  Associated Documents

  • DownloadMC-10243157-0001.pdf↗
• August 8, 2023•Document ID: 10243153

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS

  Mfr Comm. #:

  S2108000093

  Date Added:

  October 2, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Apple CarPlay Does Not Work Or Not Connecting

  Associated Products (79)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager+ 59 more
  Associated Documents

  • DownloadMC-10243153-0001.pdf↗
• August 3, 2023•Document ID: 10243232

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0819023

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243232-0001.pdf↗
• August 2, 2023•Document ID: 10243136

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER

  Mfr Comm. #:

  S238A000037

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Resets Intermittently After A Screech Or Buzz Sound

  Associated Products (20)

  2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243136-0001.pdf↗
• August 1, 2023•Document ID: 10243131

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

  Mfr Comm. #:

  S1808000152

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

  Associated Products (40)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Dodge Journey2020 Jeep Grand Cherokee2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Chrysler 3002019 Chrysler Pacifica2019 Dodge Challenger2019 Dodge Charger2019 Dodge Durango2019 Dodge Journey+ 20 more
  Associated Documents

  • DownloadMC-10243131-0001.pdf↗
• August 1, 2023•Document ID: 10244163

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  TSB0818623

  Date Added:

  October 16, 2023

  Manufacturer:

  RAM

  Summary

  WiFi Hotspot does not work.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10244163-0001.pdf↗
• August 1, 2023•Document ID: 10243224

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0818623

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work. This bulletin involves performing a proxi/proxy alignment.

  Associated Products (3)

  2023 Ram 15002023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10243224-0001.pdf↗
• August 1, 2023•Document ID: 10243212

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

  Mfr Comm. #:

  RecallY43

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

  Associated Products (8)

  2022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243212-0001.pdf↗
• July 28, 2023•Document ID: 10242833

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0818523

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10242833-0001.pdf↗
• July 27, 2023•Document ID: 10242779

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  ZD7

  Date Added:

  September 25, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software update

  Associated Products (61)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 41 more
  Associated Documents

  • DownloadMC-10242779-0001.pdf↗
• July 27, 2023•Document ID: 10242717

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  9100196

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

  Associated Products (354)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Fiat 500X2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 1500+ 334 more
  Associated Documents

  • DownloadMC-10242717-0001.pdf↗
• July 26, 2023•Document ID: 10242829

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE

  Mfr Comm. #:

  0818323

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.

  Associated Products (5)

  2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10242829-0001.pdf↗
• July 26, 2023•Document ID: 10242828

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0818123

  Date Added:

  September 25, 2023

  Manufacturer:

  DODGE

  Summary

  Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

  Associated Products (26)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Renegade2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Renegade2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Renegade+ 6 more
  Associated Documents

  • DownloadMC-10242828-0001.pdf↗
• July 26, 2023•Document ID: 10242765

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2109000011

  Date Added:

  September 25, 2023

  Manufacturer:

  RAM

  Summary

  Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

  Associated Products (20)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 55002019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10242765-0001.pdf↗