Ram 1500 Complaints (2024)

78 consumer complaints on file.

#11774060October 27, 2026
ENGINE
When driving at slow speed with the auto stop/start turned off the engine will shut off and have to reset to park before it can restart. This doesn’t happen often and the dealership says it can’t duplicate it and there is no malfunction code in the data storage.My fear is this could happen in traffic and cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772169October 19, 2026
STEERING
Failure of the power steering system. Almost impossible to turn at slow speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770528October 12, 2026
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Vehicle: 2024 Ram 1500 Big Horn – 3.6L V6 eTorque Approximate mileage: 41,400 miles I am submitting this complaint regarding multiple incidents involving unexpected engine RPM increases, abnormal acceleration, and delayed throttle response following activation of the Auto Start/Stop system. On two separate occasions, while accelerating, the engine RPMs unexpectedly increased to approximately 3,000–4,000 without a corresponding increase in vehicle speed. The truck felt as though the transmission was temporarily disengaged or in neutral. I had to release the accelerator to allow the RPMs to return to normal. On October 11, 2026, I experienced another concerning incident while stopped at a stop sign preparing to make a right turn. The Auto Start/Stop system had shut off the engine while I was holding the brake. When I released the brake pedal, the engine restarted immediately. However, when I lightly pressed and held the accelerator, the vehicle did not move, and the engine RPMs did not increase. It felt as though the vehicle was being held in place despite my foot being off the brake. After approximately 2–3 seconds, the vehicle began moving normally without me releasing or pressing the accelerator again. No dashboard warning lights or error messages appeared during these incidents. Approximately three days before the latest incident, I brought the vehicle to an authorized Ram dealership and reported the concerns. The dealership performed diagnostic checks and a road test but informed me that no diagnostic trouble codes were found and the problem could not be reproduced. I was advised that my concerns were documented in their records. Despite the dealership inspection, the vehicle experienced another malfunction. I am concerned that these intermittent issues could result in a collision, particularly when entering intersections, merging into traffic, or accelerating from a stop. I am requesting that NHTSA review these incidents and investigate whether simila
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769366October 6, 2026
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Problem : Noticed that after every IGNITION START / REMOTE START , the 12in infotainment screen freezes for few seconds and goes down entirely with a blip in the speakers. Issue gets resolved after few minutes with manually Turning ON the Screen. Reverse Camera cannot be selected while in reverse during this state. Video is attached for reference. Video - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766622September 24, 2026
UNKNOWN OR OTHER
My mom was driving my 2024 Ram 1500 Limited equipped with eTorque and was coming to a stop. While decelerating, the vehicle suddenly and unexpectedly accelerated forward without her intentionally pressing the accelerator pedal. She immediately applied the brakes in an attempt to stop the vehicle, but I was unable to stop it before the vehicle struck a brick building. The collision caused damage to the front of my vehicle and substantial damage to the building’s brick exterior wall. The acceleration was unexpected and occurred while she was attempting to slow/stop the vehicle. I am concerned that an electronic throttle, powertrain, eTorque/48-volt system, braking, software, or other vehicle malfunction may have contributed to the incident. The exact cause has not yet been determined. I am requesting that this incident be documented and investigated as a potential vehicle safety defect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11766200September 22, 2026
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am reporting a catastrophic, cascading electrical and mechanical safety defect involving the central electronic network, hydraulic braking system, and the supplemental restraint system (SRS) on a 2024 Ram TRX.In the week leading up to the collision, the vehicle exhibited persistent electrical anomalies, specifically where the primary display screen/infotainment system would suddenly crash and go completely black while operating. On the day of the incident, while traveling at approximately 55 mph, I attempted to apply the brakes to avoid an obstacle. The brake pedal immediately went completely soft and "spongy," providing no adequate hydraulic pressure or braking force to slow the truck.Due to this sudden braking failure, the vehicle sustained a severe, high-velocity front-end collision. The driver was properly wearing their seat belt at the exact time of impact. Despite massive front-end structural deformation directly inside the vehicle's primary sensor zones, the steering wheel, knee, and side curtain airbags completely failed to deploy. Due to this non-deployment during a high-speed impact, the driver sustained head trauma and was knocked unconscious. The vehicle subsequently rolled over, coming to a final rest overturned on its right side. The vehicle’s event data recorder (EDR) data buffer was later overwritten during subsequent post-crash handling/ignition cycles before data could be locked.The prior display blackouts combined with a simultaneous loss of braking pressure and restraint system failure strongly point to a systemic CAN bus or module power failure. I request a formal federal investigation into the electrical architecture, braking modules, and airbag control module (ACM) thresholds for this vehicle class.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11764960September 17, 2026
STEERING, WHEELS, LANE DEPARTURE: ASSIST
I am filing this complaint regarding my 2024 Ram 1500 and unresolved defects that I reported while the vehicle was still covered by the bumper-to-bumper warranty. My primary concern is the steering and handling. I reported multiple times that the steering wheel is crooked, the truck pulls to the left, and the vehicle does not drive or track correctly. These complaints began before the bumper-to-bumper warranty expired. I was told that the vehicle needed an alignment and four new tires. I followed those recommendations and paid for both, but the problem never went away. The issue has now become a serious safety concern. At highway speeds, the front end wobbles and shakes significantly. I am concerned about the safety and stability of the vehicle and believe the steering, suspension, or other front-end components need to be properly inspected and diagnosed. Stellantis and the dealership now appear to be relying on the fact that the bumper-to-bumper warranty has expired, even though I began reporting and attempting to repair this same problem while the warranty was still active. The truck has also had issues with the sunroof/headliner, Uconnect system, and driver-side window button, but my main concern is the unresolved steering and front-end problem. I am requesting that Stellantis fully diagnose and repair this previously reported defect at no cost to me and provide an appropriate remedy if the vehicle cannot be safely and permanently repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764538September 15, 2026
UNKNOWN OR OTHER
There’s a piece of the molding on the dashboard that is made of shiny material. It becomes blinding when the sun hits it daily. It’s because the material it’s made of that makes it unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756693August 13, 2026
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Ram 1500. The contact stated that while driving approximately 45 MPH, the vehicle intermittently stalled and failed to return to normal operation. The braking, electronic stability control, and battery warning lights were illuminated. The failure had occurred on several occasions. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired, and the failure persisted. The vehicle was towed back to the dealer, where it was diagnosed and determined that the engine control unit needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the generator needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer again to be diagnosed, and it was determined that the braking system needed to be replaced. The dealer suggested that the vehicle no longer be driven. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755519August 7, 2026
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
The contact owns a 2024 Ram 1500. The contact stated that while driving at an undisclosed speed, after making a right turn, the front passenger's side wheel detached from the ball joint. The vehicle was uncontrollable. The vehicle crashed into a street sign. The passenger’s side of the vehicle then crashed into two trees. The vehicle then crashed into a concrete pole and came to a stop. The vehicle was towed to a local tow yard. The contact sustained minor pain and bruising. No medical attention was required. The vehicle was not inspected by the insurance company. The vehicle was scheduled to be towed to a Collision Center. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11741964June 4, 2026
POWER TRAIN
The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection by the insurance company and the dealership.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11741482June 2, 2026
SERVICE BRAKES
Vehicle failed state inspection w less than 24,000 miles due to excessive rear brake wear. Brake pad wear was significantly greater and failed inspection on the piston side of the brake pads potentially indicating failure or improperly functioning of electronic emergency brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741347June 1, 2026
VISIBILITY/WIPER
The turn signal switch activates the wipers sometimes. And sometimes the wipers ghost and run by themselves for no reason at all. This is very distracting and it has started to scratch the windshield. VERY DANGEROUS when travelling down the interstate at 70MPH and the wipers screech across the windshield all by themselves............PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738779May 19, 2026
ELECTRICAL SYSTEM
While driving down the highway, the vehicle completely lost power and the driver was forced to wrestle the truck to the side of the road in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737844May 14, 2026
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability failure - Turn signal malfunction risk - Prior electrical failure leaving vehicle inoperable Repair History and Response: Vehicle maintained at dealership. Stellantis case opened and partial (~80%) coverage offered but issue remains unresolved. Request: Investigation into potential safety-related defects involving electrical, drivetrain, and signaling systems. [XXX] DePinto Stellantis Case #: 96506923 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735050May 1, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728769April 2, 2026
ENGINE, VISIBILITY/WIPER, UNKNOWN OR OTHER
Heater Core Windshield fogging because of antifreeze fumes interfering with the HVAC Yes the issue has been confirmed by the dealer (Sansone Ram, NJ) I wasn't sure but kept smelling antifreeze in the cabin and the front windshield was interfering with my view in front of me. This Vehicle is a 2024 Ram 1500 with approx 46000 miles, just a little out of the basic warranty but this issue is not a wear and tear issue, way to early for this vehicle to have this kind of Problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728661April 1, 2026
VISIBILITY/WIPER, ENGINE
I'm reaching out regarding my 2024 Ram 1500 that has approximately 45,850 miles. I was smelling anti freeze while heat was in the on position, along with the driver side front windshield fogging up immensely creating a visibility issue. (definitely a SAFETY ISSUE) I've been told by Sansone Ram in NJ that the heater core/HVAC has failed. I'm very familiar with automotives and know for sure that a heater core should not fail this early on a 2024 vehicle. This is clearly a PREMATURE FAILURE it's not normal wear and tear. This truck is still relatively new, has been maintained and serviced when needed with Sansone Ram in New Jersey. This should be a RECALL, this is NOT a wear and tear item especially the car is less then 3 years old with only 46000 miles. They are charging thousands of dollars because of a manufacturer Defect.....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718105February 15, 2026
VISIBILITY/WIPER
What component or system failed or malfunctioned, and is it available for inspection upon request? The passenger side wiper stopped wiping, the arm is not moving up and down, yes How was your safety or the safety of others put at risk? This is causing the passenger side windshield to not be cleaned impairing visibility/blind spot that would cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer saw the issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer said it would take 3 days, has not been inspected yet as this is my only work truck Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? N/A, wiper arm just stopped moving one day
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717875February 13, 2026
UNKNOWN OR OTHER
The driver sun visor pivot arm broke while driving in very heavy traffic, and merging lanes. This cause my view forward to be complete blocked for several seconds until I could get it back into a position to successfully fold it back to its storage position. During this time I could not see any traffic, and had to turn my attention to the sun visor so to return my view of the highway. In my opinion, this put me and other drivers at risk because of 1) the period of time to remove the visor from blocking my sight, and 2) the inability to use this safety feature when it is needed. I have a video of the sun visor and how it blocked my view, but cannot upload it. Please observe closely the plastic where the sun visor retention happens, and broke. Without a design change, this will happen again. I have owned this vehicle 21 months at the time of the incident described above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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