Ram 1500 Complaints (2021)

669 consumer complaints on file.

#11760173August 27, 2026
AIR BAGS, ENGINE
Air bag light on. Needed temp start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759110August 24, 2026
POWER TRAIN, ENGINE
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the "Service Electronic Steering Control", "Service Transmission", and the "Continue to Drive - Do not Shift or Turn off Engine" messages were displayed on the instrument panel, before the vehicle stalled. Additionally, the message "Shift to Park and Back to Drive", "Rear Braking Assist Unavailable", and "Self-Park Assist Disabled" messages were displayed on the instrument panel. The failure had occurred on several occasions. The contact stated that the vehicle was previously serviced under an unknown recall associated to the failure. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure was unknown. The dealer stated that the failure might be electrical. The vehicle was not repaired. The vehicle was towed back to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758255August 20, 2026
STEERING, UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST
I initiated a turn and the steering wheel suddenly and forcefully moved in the opposite direction of my steering input. The steering wheel was pulled out of my hand. I was unable to maintain the intended steering direction and the vehicle was involved in a collision. This was not an intentional steering maneuver or ordinary loss of traction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756871August 14, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Multiple times this has happened when I engaged in reverse the screen will be blank and can't see anything. It will take a couple of times of driving,parking and turning on and off the truck before it turns back on. This is a major safety concern as i can not see anything as i reverse. This does not happen every time but does happen often. I haven't had it checked out professionally because it hasn't been permanent but I do have Multiple videos of the problem recurring that I can send.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755206August 6, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW FRAME CRACKED AT BOTH CORNERS- WATER LEAKS INSIDE OF VEHICLE DURING RAIN. THIS CAN AFFECT ELECTRICAL COMPONENTS THAT ARE AT THE REAR CAB INSIDE THE TRUCK. I NOTICED THIS A MONTH AGO BUT DONT KNOW HOW LONG IT HAS BEEN THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755099August 5, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Engine ticking and trunk lock latch not opening
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754291August 2, 2026
SERVICE BRAKES
I received recall notification number 24V653000, Stellantis recall 75B. This recall is detailed as a software malfunction in the ABS control module to disable the electronic stability control system. This will cause the vehicle to fail. It was serviced at Don Davis Ram dealership in Arlington, Texas on November 11, 2025 and was advised they were going to do a software update. On July 27th , I contacted (formerly Don Davis) now Clay Cooley Ram dealership and spoke to a service representative, Jose Hernandez. I explained that the brakes feel very spongy and takes more time to slow the vehicle down (constantly have to brake several times when approaching other vehicles or at red lights). It is very noticeable and is dangerous for me and others on the roadway. He explained that I am now responsible for the diagnosis evaluation of $99.95 plus the fee to update the EBS software. Jose explained that everytime the brake system needs to be updated, then I am financially responsible for these fees because the 36,000 miles warranty has expired. I explained to him that I am guaranteed a "Lemon Law" protection in my purchase. In addition, this vehicle only has approximately 28,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753976July 31, 2026
STEERING
The contact owns a 2021 Ram 1500. The contact stated that while driving at undisclosed speeds, the steering wheel became difficult to turn, and excessive force was needed to turn the steering wheel to the left or the right. The Electronic Power Steering (EPS) warning light was illuminated. In addition, the contact stated that while driving approximately 5 MPH attempting to make a left turn, the steering wheel seized in place and failed to return to center. The local dealer was contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753665July 30, 2026
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
RTSCM FAILED TO BE REPAIRED resulting in life long issue. Recall Y80 from December 2021 was performed and then erased from my vin history. 14a associated with same failing part was completed and issue never went away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753305July 28, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Recently this vehicle has triggered a check engine light. Upon further examination the code was related to an ignition #3. (CODES: P020C, PO1DO).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752289July 23, 2026
ENGINE, POWER TRAIN
MGU unit failed / car seized in the middle of the road - sent in to be repaired Unsafe to be stuck in the middle of the road, could not even put the car in neutral to push out of the road Known problem that RAM and Stellantis know about and are not placing warnings. We were told by the dealership we were 5,000 in line for a new part and that it would take a year. No warnings, truck ran perfectly before
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752021July 22, 2026
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2021 RAM 1500. The contact stated that while driving on several occasions at various speeds, the high beam headlights failed to illuminate while the button was depressed. The vehicle was taken to the dealer and was diagnosed and determined that the CSSM needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751363July 19, 2026
AIR BAGS
NHTSA Vehicle Safety Complaint I am submitting this complaint to request that the National Highway Traffic Safety Administration investigate a potential safety defect involving the dashboard on my 2021 Ram TRX. The dashboard on my vehicle has developed significant bubbling and delamination in the area of the passenger-side airbag deployment seam. While the manufacturer and dealership have characterized this condition as a cosmetic issue, I believe this assessment fails to address the potential safety implications associated with deformation of the dashboard in a critical airbag deployment zone.The passenger airbag is engineered to deploy through a designated seam in the dashboard. When the dashboard material bubbles, separates, warps, or delaminates in this area, there is a reasonable concern that the airbag's intended deployment path could be altered or obstructed. Any interference with the airbag's deployment could reduce its effectiveness or create an additional hazard to vehicle occupants during a collision.I recognize that I cannot determine whether my specific vehicle's airbag performance has been affected without engineering analysis or crash testing. However, I believe the condition presents a legitimate safety concern that warrants investigation because it involves a safety-critical component designed to protect occupants during a crash.I have also become aware that numerous owners of Ram trucks have reported similar dashboard bubbling and delamination, suggesting this may not be an isolated incident but rather a recurring defect. If this condition is widespread and occurs in the airbag deployment area, it raises concerns that extend beyond appearance and into occupant safety.The purpose of this complaint is not simply to seek a cosmetic repair. My concern is that a defect affecting the dashboard in the passenger airbag deployment zone has the potential to compromise the proper operation of a federally required safety system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751341July 19, 2026
POWER TRAIN
Me and my 2 children and my husband were traveling to Springfield Mo . We had stopped for some snacks at Dollar general . When we all go back in the vehicle . My husband tried to start our truck he was turning the key over and over and it just wasn’t starting . Here it is 95 degrees outside with 2 small children and our truck is our only transportation . So my husband explained to AI what issue we were having and it said an issue with our Powertrain Control Module . The Powertrain Control Module (PCM) is your vehicle's central computer, effectively serving as its brain. It combines the functions of the Engine Control Module (ECM) and Transmission Control Module (TCM) to manage how your car moves, continually monitoring data like fuel-to-air ratios, ignition timing, and gear shifts. Ai explained to us to disconnect our negative terminal to our battery and wait a few minutes and everything would reset . After waiting we were finally able to start our truck . After we got home I called a dodge dealership near me and asked them to look up any recalls on our vehicle and they said none active . This is a safety issue because the last thing I need is to have our only vehicle stuck on the side with two small children in 95° weather heat stuck on the side of the road somewhere. Please we need to make known that this is a safety issue so no one including myself has this issue with their 2021 Laramie 1500 truck . Thank you , I am a concerned mother
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749322July 9, 2026
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Approximately six months later, while driving at an undisclosed speed, the check engine, ABS, stability control, and brake warning lights illuminated, and the "Auto Park Disabled," "Service Antilock Brake System," and "Service ABS System" warning messages were displayed on the instrument panel. The vehicle was taken to an independent mechanic shop, where it was diagnosed that the speed sensor and the wheel bearing needed to be replaced. Diagnostic trouble codes U0415, C0572, C053D, and C10F5 were retrieved. The speed sensor and the wheel bearing were replaced, but the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed that the ABS module needed to be replaced; however, the vehicle was not repaired due to backordered parts. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748408July 6, 2026
POWER TRAIN
I am experiencing a severe, life-threatening stalling issue with my 2021 Ram 1500 equipped with the 5.7L HEMI eTorque system. While driving at low speeds through a neighborhood (between 5 and 15 mph), the engine suddenly and cleanly shuts down without any prior warning, sputtering, or illumination of dashboard error lights.As soon as the engine stalls while the vehicle is in motion, the truck's transmission safety system triggers 'AutoPark' and instantly activates the electronic parking brake. This causes the truck to violently slam to a complete stop in the middle of the roadway, locking the rear wheels. After coming to a complete stop, the vehicle can be immediately restarted and will drive normally without storing any diagnostic trouble codes (DTCs).This exact failure mode matches the dangerous behavior outlined in NHTSA Recall 23V-265 (FCA Recall 37A). However, the manufacturer's database lists this recall as 'completed' on my specific VIN. The software update either failed to permanently resolve the issue, or a hardware defect within the eTorque electrical/grounding system is mimicking the safety defect. The sudden, uncommanded braking in active traffic poses an extreme risk of a rear-end collision or crash. This has happened a few times while the vehicle was under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747300June 29, 2026
ENGINE, POWER TRAIN
On 6/9/2010 I was accelerating up a ramp to merge with traffic on Rt146 north . I had reached the top of the ramp and as I viewed the oncoming traffic behind in the mirror I began to shift into the right lane. Suddenly the engine light started flashing, my truck immediately lost power and slowed to 40mph. The truck that had been well behind me was suddenly swerving to avoid my truck . I nearly got rear ended by a truck which would have probably killed my daughter and I.We both were in shock , I pulled over as soon as I could .Does someone need to be killed before action is taken. Safety should prevent incidents like this . Hindsight is no good. I think my kids are precious but Dodge must think their lives are cheap . That was something the engine manufacturer should be held accountable for. The rocker arms and lifters suddenly stopped working in two cylinders because of a fault in those engines known to Dodge. The dealership diagnosed the issue and gave me a quote of $4500-$6000 to repair the extensive damage from that incident. The lady in the service department said I was a victim of the well known Pentastar Tick .I can’t afford it. To add insult they offered me $6000 to buy it. No local independent mechanic wants to tear the engine apart . So my truck is sitting in our driveway. I am paying a loan and upside down in it. I can’t fix it and I can’t sell it. I have made every payment. I am certain there are other dodge customers who have been in close calls or worse over their vehicle suddenly losing power . Isn’t this the perfect example of dangerous . I think so.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747020June 28, 2026
ENGINE
Loud winning sounds in engine, louder during excelleration. Dealer service center found the eTorque to be bad and i was told not to drive it. And there is no fix or parts for it. Not sure when or if they will get the parts. No recall no part no fix!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746081June 23, 2026
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
In January I experienced a “backlite leak” that allowed water to enter the cab of my vehicle. As a direct result of this water intrusion, my RFH (Radio Frequency Hub) module failed due to electrical shorting caused by moisture exposure. This failure was sudden and completely outside of my control and was not the result of misuse, neglect, or normal wear and tear. Not to mention the risk it put my family in as I was driving with my wife and daughter when the module failed and caused total power failure. I was driving down the road with my family in the vehicle when without any warning the truck completely shut down and didn’t have any power. I brought it to the dealership I bought it from and they stated they fixed the leak and replaced the RFH. Fast forward to this past week, there was another leak in the rear window. The dealership then stated it was a faulty back window unit that needs to be completely replaced. Stellantis (formerly FCA) previously acknowledged this defect through extended warranty coverage. However, my vehicle’s model year was later excluded despite being affected by the same known issue. This exclusion is particularly concerning given that the defect ultimately caused collateral electrical damage beyond the window itself. Given the documented nature of this issue, its prior recognition under extended warranty, and the risk of safety it put my family in I wanted to document this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746001June 23, 2026
VISIBILITY/WIPER, AIR BAGS, UNKNOWN OR OTHER
The leather-wrapped dashboard on my 2021 Ram 1500 is bubbling and delaminating on both the driver and passenger sides. The material is lifting and separating from the base, creating glare and reflections that impair forward visibility while driving. It also raises potential concerns with passenger airbag deployment due to the distorted/bubbling surface over the airbag module area. This is a widespread known defect on 2019–2021 RAM trucks with leather dashboards. I have an open case with Ram Customer Care (#96620269) where only partial coverage was offered. Attached are photos showing the bubbling/delamination on both sides. This defect affects safe vehicle operation. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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