Ram 1500 Complaints (2021)

685 consumer complaints on file.

#11418423May 25, 2021
ENGINE, UNKNOWN OR OTHER
Pulled out into Traffic SEVERE lack of acceleration almost cause Me to get hit in the Driver side door. Got online and noticed a lot of People complaining about a Pedal Lag. This Is DANGEROUS and needs to be addressed. This is a 2021 Ram with 283 miles on it again this is a DANGEROUS issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418271May 24, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Making a right hand turn into school parking lot at 7:11 am this morning the engine died, steering went stiff and emergence parking break set. Almost caused a very serious accident with injury's to multiple minors. Was moving 11 MPH with my foot on the brake into the right turn, when I let off the brake the engine died. The cluster screen told me to place the vehicle into park and release the emergency brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417697May 18, 2021
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Backed out of garage, rolled down driveway and turned left onto my street. Drove about a tenth of a mile to the stop sign, pretty easy with light gas since truck was still warming up. Rolled slowly (2-3) mph to make a right turn lightly feathering the gas and 3/4 through the turn pressed a little more on the gas and truck died. Just before it came to a stop, the parking brake engaged and a message on screen said to place vehicle in park. Engine started back up after I came to a stop and put it in park. No codes or other messages displayed. If I was pulling on to a busy street there would have been a very high chance that I would have been hit. 2021 Ram 1500 hemi etorque with 800 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417682May 18, 2021
STEERING
At 10221 mileage totally lost the steering and at that time indicator displays "Power Steering Unavailable, Service Required". Lost control of vehicle. Stopped and re-started engine and indicator was off and steering returned for right hand turns.. Very difficult to turn left. At 10246 miles lost steering again and same display indicator came on. Dealer was very helpful. Steering returned after service and lost steering again at at 10,396 miles. Presently the vehicle will turn right easily and very difficult to turn left or to go straight it take extreme pressure on the steering wheel. Very uncomfortable to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416647May 14, 2021
ENGINE, PARKING BRAKE
WAS DRIVING DOWN THE ROAD WHEN THE TRUCK STALLED AND PROMPTED ME TO PUT IT INTO PARK TO START. IT THEN AUTOMATICALLY WENT TO PARK WITHOUT ME DOING ANYTHING AND APPLIED THE PARKING BRAKE ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416548May 14, 2021
ENGINE
I WAS DRIVING DOWN A MOUNTAIN STREET WHICH GETS BUSY AROUND RUSH HOUR (5:30 PM) AND THE ENGINE SUDDENLY TURNED OFF. I HAD NO POWER. I WAS SCARED. I BARELY MADE IT TO USE THE BRAKES AND TURN ON A SMALL SHOULDER. I STARTED THE TRUCK AND MADE IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416441May 13, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
DRIVING VEHICLE ABOUT 2 MPH, TAKING A RIGHT TURN - VEHICLE STALLED OUT AND EMERGENCY BRAKE LIGHT CAME ON. WAS ABLE TO RESTART PTS IGNITION WITHOUT ISSUE, THEN DRIVE AGAIN. TRUCK HAS 600+ MILES CURRENT. FOUND OTHER RAM OWNERS ON 5THGENRAMS.COM FORUMS STATING THEY ARE EXPERIENCING SAME ISSUE, SO I AM CONCERNED. THIS HAPPENED ONCE, BUT OTHERS ARE SAYING IT HAS HAPPENED MULTIPLE TIMES TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416232May 12, 2021
AIR BAGS
WHILE NEARLY COMPLETING A RIGHT TURN INTO A PRIVATE DRIVEWAY WITH A SPEED UNDER 3 MPH AND APPROXIMATE 20 DEGREE INCLINE I WAS STRUCK BY GMC TERRAIN JUST BEHIND THE RIGHT REAR TIRE WITH POSTED SPEED OF 40 MPH ON THE STREET. THE FORCE OF IMPACT PUSHED MY TRUCK INTO A TELEPHONE POLE NEXT TO THE DRIVEWAY IMPACTING THE REAR DOOR ON THE DRIVER SIDE THE REAR DOOR GLASS SHATTERED AND LANDED 10 TO 15 FT IN THE YARD, THE TRUCK CAME TO REST FACING 180 DEGREES THE OPPOSITE DIRECTION OF TRAVEL IN THE CENTER OF A FOUR LANE STREET, THE SUV THAT STUCK ME CONTINUED APPROXIMATELY 330 FT. ACROSS 3 LANES COMING TO REST IN A YARD. NO AIRBAGS DEPLOYED NOR SEAT BELT TENSIONING WAS APPARENT, DRIVER WEIGHT 185LBS PASSENGER APPROXIMATELY 150 LBS. THE DRIVER RECEIVED BACK AND NECK INJURY WHILE THE PASSENGER SUFFERED SEVERAL FROM STRIKING HEAD ON PASSENGER WINDOW MORE THAN ONCE AND SIDE AGAINST CENTER CONSOLE DUE TO NO DEPLOYMENT . POLICED REPORT STATES THE SUV AIRBAGS DEPLOYED. NO SKID MARK ON PAVEMENT WERE APPARENT FROM THE SUV. MY VEHICLE HAD NO KNOWN ISSUES, BODY REPAIR SHOP CHECKED COMPUTER AND IT SHOWED NO FAULTS IN SYSTEM PRIOR TO ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11415725May 9, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TRUCK HAS STALLED TWICE PULLING INTO TRAFFIC. BOTH TIMES I HAVE BEEN TAKING A RIGHT TURN.SPEED WHEN IT HAPPENS AROUND 10 MPH. IT TELLS ME TO PUT MY CAR IN PARK AND TOUN ON THE ENGINE, THIS IS GOING TO GET SOMEONE KILLED. I HAVE BEEN LOOKING ONLINE AND OTHER PEOPLE ARE HAVING THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415233May 5, 2021
ELECTRICAL SYSTEM
PULLED OUT OF NEIGHBORHOOD ONTO MAIN ROAD IN 2021 RAM 1500 LIMITED. TRUCK TURNED ITSELF OFF WHILE IN MOTION PULLING OUT AS IF THE POWER BUTTON WAS PRESSED. NO ENGINE NOISE OR ERROR CODES ON DISPLAY. DISPLAY ONLY SAID SHIFT TO PARK AS IT WAS ROLLING TO A STOP, AND ONCE I SHIFTED TO PARK, THE EMERGENCY BRAKE AUTOMATICALLY ENGAGED ITSELF. I DISENGAGED THE PARKING BRAKE AND PUSHED TO START AND THE VEHICLE IMMEDIATELY CRANKED BACK UP, AND DROVE WITHOUT PROBLEM AND STILL NO ERROR CODE. I HAVE WILL BE TAKING THE VEHICLE TO A DEALER TODAY TO HAVE IT LOOKED AT, BUT THIS IS BEYOND DANGEROUS AND COULD HAVE BEEN A SERIOUS ACCIDENT IF IT WOULD HAVE BEEN A BUSY HIGHWAY I WAS PULLING ONTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413950April 26, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
VEHICLE TURNED OFF AND HAD TO BE RESTARTED AS I WAS SWITCHING FROM BREAK TO GAS AFTER STOPPING AT A STOP SIGN. I HAD TO RESTART THE VEHICLE IN THE MIDDLE OF THE INTERSECTION. RADIO AND ALL INSTRUMENT LIGHTS REMAINED ON. NO ERROR LIGHTS CAME ON. THIS HAS HAPPENED ON 4 SEPARATE DAYS , WEEKS APART AT DIFFERENT LOCATIONS AND UNDER DIFFERENT WEATHER CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413419April 22, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
DRIVING AT 35 MPH THE ENGINE JUST DIED AND THE TRUCK ENGAGE THE AUTO SHIFT PARKING CREATING A DANGEROUS CONDITION. SECOND TIME IN ABOUT 3 DAYS. THIS IS DRIVING ME NUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412814April 19, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2021 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED AND SHIFTED TO PARK INADVERTENTLY. THE CONTACT RESTARTED THE VEHICLE HOWEVER, THE VEHICLE WOULD NOT MOVE BECAUSE THE AUTOMATIC EMERGENCY BRAKING HAD ENGAGED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 2,850. Consumer stated battery was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408118April 14, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON TWO SEPARATE OCCASIONS WHILE WITHIN 5 MINUTES OF STARTING THE TRUCK WHILE MOVING FORWARD ON A CITY STREET BOTH TIMES IT INITIATED ON A TURN THE TRUCK TURNS OFF AND TELLS YOU PUT THE VEHICLE IN PARK TO RESTART. THE EMERGENCY BRAKE IS ALSO ILLUMINATED. THE TRUCK HAS LESS THEN 200 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408080April 14, 2021
ENGINE, VISIBILITY/WIPER
I HAVE HAD 2 SAFETY ISSUES WITH MY 2021 RAM 1500 LARAMIE WITH APPROX. 4,500 MILES ON IT. 1ST , AND MOST IMPORTANT, I HAVE HAD THE ENGINE STALL WHEN ACCELERATING FROM A STOP ONTO A ROADWAY. IT HAS OCCURRED BETWEEN 5-25 MPH APPROX WHILE PULLING FROM A STOP, OR SLOW ROLL, INTO TRAFFIC. THE SECOND OCCURRENCE WAS ON 4/13/2021, UNSURE OF THE FIRST DATE. THE VEHICLES ENGINE COMPLETELY SHUTS DOWN, I RECEIVE A MESSAGE TO APPLY MY FOOT TO THE BREAK, SHIFT TO PARK, AND THAT THE EMERGENCY BREAK IS AUTO APPLIED ONCE AT A FULL STOP. THANKFULLY I MAINTAIN ELECTRICAL POWER SO I CAN STEER TO THE SIDE OF THE ROAD BUT THE ENGINE IS COMPLETELY WITHOUT POWER AND BOTH TIMES I HAVE HAD TRAFFIC APPROACHING FROM BEHIND ME. THE 2ND ISSUE, WHICH IS MINOR COMPARED TO A STALLING ENGINE, IS THAT THE BACKUP CAMERA PERIODICALLY STOPS WORKING. IT EITHER GOES COMPLETELY BLACK (ALTHOUGH THE MAGNIFYING GLASS REMAINS ON THE SCREEN) OR IT GETS A VERY POOR QUALITY IMAGE WITH LOTS OF COLORED LINES THROUGH THE PICTURE. THIS MAKES IT MUCH HARDER TO MANEUVER A BIG TRUCK WHEN YOU HAVE NO VIEW BEHIND YOU FROM THE CAMERA. AGAIN MINOR RELATIVE TO THE STALLING , WHICH IS MY MAJOR CONCERN, BUT AFTER I TOOK MY TRUCK IN FOR THE CAMERA ISSUE THERE IS CURRENTLY NO FIX AND THEY ARE AWAITING A SOFTWARE UPDATE. IT IS NOW BACK TO THE DEALER FOR A SECOND TIME IN 4,500 MILES MOST IMPORTANTLY TO ADDRESS THE STALLING AND WAS BROUGHT IN IMMEDIATELY AFTER IT OCCURRED. I HAVE ALSO SINCE HAD A CLICKING NOISE START IN THE STEERING COLUMN. I AM NOT SURE IF THIS IS JUST AN ANNOYANCE OR ANOTHER ISSUE. ALL ITEMS ARE REPORTED TO THE DEALER AND THEIR 800 NUMBER FOR WHICH THEY HAVE CREATED CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408038April 14, 2021
STEERING
DRIVING DOWN THE HIGHWAY AND STEERING JUST GOT REAL STIFF THEN WARNING LIGHT CAME SAYING I LOST POWER STEERING AND IT NEEDS SERVICE.I ONLY HAVE 6600 MILES ON IT AND I COULD OF GOT IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408015April 14, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
THIS MODEL IS EQUIPPED WITH AUTOMATIC SIDE STEPS. THE STEPS DEPLOY WHEN THEY WANT AND MOST OF THE TIME THEY DO NOT DEPLOY. THEY ALSO WHEN DEPLOYED AND AFTER EXITING THE VEHICLE AND LOCKING IT SOMETIMES WILL NOT STOW BACK UNDER THE VEHICLE. THEY ALSO WILL REMAIN DEPLOYED WHEN YOU ENTER THE VEHICLE AND WILL STOW WHEN YOU REACH THE SAFETY SPEED OF APPROXIMATELY 5MPH BEFORE STOWING. I NOTICED THIS PROBLEM WITHIN A WEEK OF PURCHASING THE VEHICLE AND AS OF THIS DATE (4/13/21) HAVE HAD THE VEHICLE AT THE DEALERSHIP (HILL KELLY RAM, PENSACOLA, FL) SIX TIMES TO REPAIR THE PROBLEM. I HAVE VIDEOED THE PROBLEM AND THEY HAVE BEEN ABLE TO REPRODUCE THE PROBLEM. THEY HAVE REPLACED DOOR LATCHES, DOOR MODULES AND CONTROLLERS WITH NO FIX FOUND YET. THEY HAVE SCHEDULED AN APPOINTMENT WITH THE DISTRICT ENGINEER TO TRY AND TROUBLESHOOT THE PROBLEM. I HAVE BEEN TOLD THAT THEY HAVE A KNOWN PROBLEM WITH THE AUTOMATIC STEPS. THE ONLY TEMPORARY FIX WE HAVE FOUND IS IF THE STEPS DO NOT DEPLOY TO CLOSE THE DOOR AND THEN IMMEDIATELY OPEN IT, THEN THE STEPS WILL DEPLOY. THIS PROBLEM IS AFFECTING BOTH THE DRIVER AND PASSENGER SIDE. IT DOESN'T MATTER IF IT IS THE FRONT OR REAR DOOR THAT IS OPENED. IT WILL ALSO GIVE A WARNING OF THE SIDE STEPS OBSTRUCTED ON THE DRIVERS DASH DISPLAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406813April 7, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
PURCHASED TRUCK ON 3/4/2021.WITH 21 MILES ON THE ODOMETER. ON 3/11/2021 WAS DRIVING ON THE FREEWAY DOING 65MPH. IN THE CENTER OF A 3 LANE HIGHWAY WHEN THE ENGINE SHUT OFF WITHOUT WARNING AND A DASH SIGNALED A WARNING "SERVICE ELECTRONIC THROTTLE CONTROL" APPEARED ON THE DASH, I MADE IT OFF THE FREEWAY WITHOUT INCIDENT AND WAS EVENTUALLY ABLE TO RESTART THE TRUCK AND TOOK IT BACK TO THE DEALER WHO AS OF TODAY 4/06/2021 NOT FOUND THE ISSUE THAT CAUSED THE ENGINE TO SHUT DOWN, AND HAS NOT DUPLICATED THE ISSUE AFTER DRIVING IT MORE THAN 700 MILES. THEY WERE INSTRUCTED TO REPLACE PARTS WITHOUT PROPERLY DIAGNOSING THE PROBLEM BY THE TECHNICAL ADVISOR FOR CHRYSLER STAR DIVISION WHO HAS BEEN ADVISING THE DEALERSHIP MASTER SERVICE TECHNICIAN ON WHAT TO INSPECT AND TEST WITHOUT ANY ABILITY TO DUPLICATE THE PROBLEM. ADDITIONAL INFORMATION WAS RECORDED ON THE TRUCK TO TRY AND IDENTIFY ANY POSSIBLE CAUSE OF FAILURE WITHOUT SUCCESS. DEALERSHIP SERVICE DEPARTMENT HAS KEPT RECORDS AND FAULT CODES, AND I HAVE EVERY REASON TO BELIEVE THIS ISSUE IS NOT RESOLVED AND THAT IT WILL HAPPEN AGAIN, WITHOUT WARNING, AND POSSIBLY AT THE RISK OF ENDANGERING THE LIVES OF ALL VEHICLE OCCUPANTS AS WELL AS OTHERS OUTSIDE OF THE VEHICLE. I HAVE DOCUMENTATION BUT THE FILES ARE UNABLE TO BE UPLOADED DUE TO THEIR FILE SIZE. COPIES CAN BE MADE AVAILABLE UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406417April 5, 2021
ELECTRICAL SYSTEM, ENGINE
I PURCHASED MY 2021 RAM 1500 LIMITED NIGHT EDITION ON MARCH 11, 2021. IT WAS NEW. WITHIN 3 WEEKS AND LESS THAN 1,000 MILES OF DRIVING THE VEHICLE STALLED TWICE WHILE IN THE MIDDLE OF AN INTERSECTION. THE FUEL TANK WAS FULL AND THE ENGINE WAS WARM EACH TIME. THE FIRST TIME AROUND MARCH 17 I WAS ALONE IN THE CAR. I STOPPED AT A STOP SIGN AND THEN DEPRESSED THE GAS PEDAL AND AS I TURNED TO THE RIGHT THE CAR STALLED. NO ERROR MESSAGE CAME UP. I STOPPED THE CAR. TURNED THE GEAR SHIFT KNOB TO P AND PRESSED THE START/STOP BUTTON TWICE AND THE TRUCK STARTED BACK UP. 10 DAYS LATER WITH MY FAMILY IN THE CAR THE SAME THING HAPPENED. I WAS AT A STOP SIGN, THEN PRESSED ON THE GAS AND MADE A LEFT TURN THIS TIME AND THE CAR STALLED. AGAIN, FORTUNATELY NO ONE WAS COMING BECAUSE MY FAMILY AND I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED BECAUSE WE WERE IN THE MIDDLE OF THE ROAD AND SOMEONE COULD HAVE T-BONED US. THE CAR HAS BEEN WITH THE DEALER FOR A WEEK AND THEY TELL ME THEY HAVE NOT BEEN ABLE TO DISCOVER ANYTHING. THERE WERE NO ERROR MESSAGES AND THEY HAVE NOT REPRODUCED THE PROBLEM. I AM WRITING TO PUT THIS ON THE RECORD IN CASE ANYTHING HAPPENS TO US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397445February 22, 2021
STEERING
AFTER 72 MILES ON A NEW TRUCK. POWER STEERING WENT OUT, WHILE DRIVING AND NEVER WORKED AGAIN. DEALER SAID ELECTRIC POWER STEERING MODULE SHORTED OUT. WHOLE RACK & PINION WILL HAVE TO BE REPLACED BUT NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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