Ram 1500 Complaints (2021)

685 consumer complaints on file.

#11446600January 7, 2022
ENGINE
My 2021 Dodge RAM 1500 eTorque just stalls while driving. It's happened twice in the last 2 weeks. Both times were making a left hand turn going approximately 10-15 miles an hour. The engine just stalls. No power steering and limited brakes. While rolling to a stop, the e-brake comes on automatically causing a violent stop. This is a known issue. It's been in the shop for 2 days now and they can't reproduce it and are giving the truck back today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446542January 6, 2022
FUEL/PROPULSION SYSTEM
My Ram truck with a Ecodiesel engine completely died and stalled. It would not restart. Luckily I was not on the interstate or highway. I was only in a parking lot, but had to have it pushed out of the driving lane and into a safe area. The truck is only 6 months old. After having the truck towed to the dealer, they notified me several days later that the fuel pump had gone out and likely damaged the entire diesel fuel system. This is one of the Bosch CP4 fuel/injector pumps that are currently on recall on HD Rams and under investigation by the NHTSA. There were no warning indicators or symptoms beforehand, it simply stalled and would not restart. The vehicle is available for inspection, but has not been inspected by the manufacturer, only the dealer at this point. The vehicle has been in the dealer repair shop for nearly a month now. Some of the parts needed for repair are on back order and the dealer cannot tell me how long it will take to get them in. The only good news at this point is that the dealer has said that it is under warranty. One key concern I have is that they are going to put the same Bosch CP4 pump back on. Considering, that by all the facts I can gather at this point, that CP4 pump is either defective or the wrong pump to use with U.S. diesel fuel, I don't feel good about the dealer putting the same pump back on the truck. Was hoping this could help with your agency's investigation, including looking at the 1/2 ton diesel Ram trucks that use the same pump as the Heavy Duty Ram trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446345January 5, 2022
STRUCTURE:BODY, EXTERIOR LIGHTING
The contact owns a 2021 Ram 1500. The contact stated that upon taking the vehicle to the car wash, he noticed that the headliner had turned blue. The contact stated that the inside of the rear end of the vehicle was corroded. The vehicle was taken to the dealer who diagnosed that water was leaking through the rear taillight on top of the cab into the headliner and rear end of the vehicle. The dealer installed silicon in the gap between the rear subframe and the rear taillight; however, the failure had been recurring. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446250January 4, 2022
UNKNOWN OR OTHER
2021 Ram 1500 Laramie crew cab with the Hemi etorque has 10k miles. Today traveling at approximately 35 mph I slowed to yield at a round about but did not reach a complete stop, as I went to go my truck went forward into a very busy round about and the engine shut off completely. I stalled, rolling into a 2 lane roundabout on a busy road, fearful for my life. Center screen stated to place vehicle in park before starting. I placed my flashers on and mid panic attack managed to think enough to restart the engine. I placed the shifter dial into Park and restarted without any issue. The emergency brake had become engaged at this time. I was able to release that and safely exit the roundabout. I did cause a backup and was left in a potentially lethal situation. Very very scary. No issues after this. Had my husband check truck when I got home, no error codes detected. I do not know if it is related but I do on occasion feel like there is issue with the auto start/stop feature “sticking or hiccuping” when I do not come to a complete stop (our area had many round abouts)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445803January 1, 2022
ENGINE, UNKNOWN OR OTHER
When attempting to make a turn on a back street after a partial rolling stop the vehicle stalled out. The engine cut off and I was fortunate enough to be able to coast to the side of the ride without harming anyone else. The vehicle automatically applied hazard lights, engaged the parking brake once I came to a complete stop, and signaled for me to "push to start" the vehicle again. Prior to that occurring no warning signs were given that the vehicle was having any issues. I was able to restart the truck but this is the 2nd time something like this has occurred since owning this brand new vehicle. This created a potentially hazardous situation as the people behind me had no warning and if I were to cut out into a busy street I would have been hit. I'm fearful of this happening in a busy area while with my family. The dealership/manufacturer has not looked at this vehicle since the incident. I am scheduled to bring it in next weekend.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445421December 29, 2021
ENGINE
While driving the MIL chimed , check engine light is active along with low battery gauge illumination and low battery warning light , in park vehicle idling is erratic in drive or reverse idle is erratic also with spurts of motion, no active or stored codes are present but MIL is active
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445062December 27, 2021
UNKNOWN OR OTHER, POWER TRAIN, ENGINE
Unknown Failure causing issue. Vehicle's Engine Shutoff while traveling down the road with no warning messages. Then message says to apply breaks and push "start", but it was in the "Run" and still coasting in Drive on the road. After it slowed to about 5-10 mph, the emergency break system engaged and the vehicle went to "Park" causing the vehicle to throw me forward in the seat and objects were thrown as if I had collided with something. My wrist was injured by this, but lucky I had no passengers or my dog with me. The local dealership is looking into it, but say there is nothing wrong. Upon doing some research, I see multiple people have stated this has happened to them as well. This is a significant risk to health and safety of vehicle occupants and other vehicles that may be traveling near them when this happens. Depending on speed it occurs, the outcome could result in death. I did attempt to connect my on-board diagnostic/monitoring system and found that the manufacturer has it block so I cannot see any possible codes or sensor readings of the vehicle. Then they say nothing is wrong when you take it to them to scan. That is also unacceptable.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11444906December 24, 2021
UNKNOWN OR OTHER
As i slowed down to turn right and get on highway truck died and had to easy to side of highway and restart
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444279December 18, 2021
ENGINE
Vehicle stalls when I hit quickly hit the gas pedal halfway down while turning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444252December 18, 2021
POWER TRAIN
After coming to a complete stop where the auto stop engages and then trying to start and move again, the truck will stall, put itself into park and apply the emergency brake. The only way to resolve from here is to turn off/on the truck and release the parking brake. A big hazard when in heavy truck and people are expecting the truck to be moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444117December 17, 2021
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving at slow speeds, the vehicle lost motive power. The failure occurred on two separate occasions and nearly caused a collision. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 1,665.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443146December 8, 2021
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
When I pressed the accelerator after the light turned green, the engine bogged, didn't respond and then stalled. The truck automatically shifted to park and engaged the parking brake. I tried to restart the truck multiple times and it would not start. Thankfully a passing tow truck driver stopped to help me get out of the busy road. After a few minutes, the truck started again and I was able to continue driving. Me being stuck in the middle of a busy road was extremely dangerous and a police officer had to direct traffic around my disabled truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442925December 6, 2021
AIR BAGS
In an effort to avoid deer, driver swerved and crashed into woods where small trees were hit with the truck crashing and stopping in a small ravine. As a result of the front end damage (bumper, grill, etc.) and impact, front Air bags failed to deploy. Injuries incurred were a broken nose, left knee injury, left elbow injury, mid to lower right back injury, possible heart Afib (not previously known or detected prior to accident could have been exacerbated).
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11442637December 4, 2021
ELECTRICAL SYSTEM, ENGINE
Truck engine stalls and turns off at unexpected times when traveling under 25 miles per hours, the emergency brake gets engaged and the car just turns off in the middle of driving. It happens whether or not the Auto start feature is activated or not.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442601December 3, 2021
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On Monday 11/29 around 5:30pm I was on the San Mateo Bridge (92) going eastbound with my children when the truck came too an abrupt stop and shut off! I was going about 65mph as it was the mid time for rush hour. Fortunately no one hit us from behind and I was able to kinda pull over into the emergency lane without going over the bridge and thankful the person behind also pulled over since he seen what happened and wanted to check on us. We did exchange information especially since Ram Customer Care and NHTSH doesn't seem to believe anyone about these problems since there hasn't been any recalls on this safety issue! This isn't the first incident I've had with this truck but so far was the most dangerous especially since my children were in the vehicle Yes I have been in touch with Ram Customer Care and nothing but ok take it back to the dealership uh no I'm done with that. It was already there twice for over a month period each time and they don't know what's going on since there is nothing that comes on the scan. When will something be done? When someone is injured or there's a fatality?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442203December 1, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN
Gas mile sensor goes from 250miles to 60miles left in tank. It jumps up and down on the miles. It said I had 175 miles till tank to be empty. I was driving for 10 minute it drop to 10 miles and then car shut off. It had no gas. Transmission when driving it sometime doesn’t change gear. Rpm goes up 6000 7000 driving 15-20 mph. It happen more often when going up a steep hill and going on a flat road the gear won’t change
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441787November 27, 2021
VEHICLE SPEED CONTROL
I was driving on the street and had to accelerate rapidly to avoid a collision and when I pressed down the accelerator pedal it got stuck and the truck accelerated and wouldn’t slow down, I immediately pressed on the brake and it did not slow down at all, I then managed to bring the accelerator pedal back up with my shoe and get it unstuck and that’s when The truck stopped accelerating. To the best of my knowledge it seemed as if the pedal was sticky or like a spring or something made it get stuck to the accelerating position. I did not notice any warning lights on the dashboard but this is a very serious concern because I was approaching an intersection when this occurred and also I always carry my baby in the truck with me. I have an appt with the dealership on 11/29/21 to diagnose concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441747November 26, 2021
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: CAMERA SYSTEM
The backup camera no longer works. I only have 2200 miles on my truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441389November 22, 2021
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
While traveling 15 mph across railroad tracks, the throttle stopped responding to the gas pedal and stopped accelerating. The vehicle made it three feet past outer track and began to roll backward, I applied emergency brake and put gear in park but dial would not move. I attempted restart 3 times without success; 4th time worked and was able to move forward to safe position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441305November 22, 2021
ELECTRICAL SYSTEM, ENGINE
On two separate occasions while slowing to make a turn or to come to a stop, the truck will shut off the engine, once it slows to below 5mph it will force itself into park and apply the emergency brake while still rolling. This is very unsafe when in traffic, and could cause a wreck. It has been at the dealership for two weeks and there is still no solution, and they have not been able to reproduce it yet. Both times there was no warning it was going to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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