Ram 1500 Complaints (2021)

685 consumer complaints on file.

#11561507December 22, 2023
ENGINE, UNKNOWN OR OTHER
While driving (10-18mph), engine suddenly stalls (going from Run into ACC mode on the engine start/stop) and notifies me via dash warning that the vehicle must be put into park and continues to coast forward as if in neutral. I was able to pull over to the side of the road and turn the dial from drive into Park. After a few seconds, I press the engine start/stop button and the engine restarts and i turned the dial to Drive. This may be a problem with the eTorque.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560702December 18, 2023
STEERING
The turn signal self-cancelling feature does not function properly. Specifically, the left hand turn signal does not disengage. This has become a safety risk as I am unaware that it does not disengage on some occasions. The vehicle has not been inspected by a dealer/manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560657December 18, 2023
UNKNOWN OR OTHER
MY 2021 RAM 1500 IS LEAKING WATER INTO THE CAB COMPARTMENT. EVERYTIME IT RAINS I GET A SOAKING WET FLOOR IN THE BACK OF THE TRUCK AND THE TRUCK FILLS UP WITH MOISTURE. IT IS VERY SMELLY AND I CAN SEE EXACTLY WHERE THE TRUCK IS LEAKING. I UNDERSTAND THERE IS A LAWSUIT GOING ON FOR THIS EXACT PROBLEM. WHAT ARE MY OPTIONS. DOES THIS FALL OUT UNDER THE LEMON LAW AS MY TRUCK IS ALMOST UNUSABLE NOW BECAUSE OF THE MILDEW SMELL THROUGHOUT THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559197December 8, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558851December 6, 2023
EXTERIOR LIGHTING
Turn signal does not turn off after making a turn. It is on the left turn signal. You can make a turn but the light still stays on. After a while you get the notification on the dash that your turn signals on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558829December 6, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Engine gaskets blow up just after the 60000 miles warranty..no warning light on dashboard... battery fails before the 2 year warranty...starter failed when engine replaced it...no warning light....rear sensors fail since i bought it..never fixed... with exception of the rear sensors... everything is paid on my wallet money... dealership doesn't want to fix it under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558299December 4, 2023
FUEL/PROPULSION SYSTEM
I have a safety recall dated Oct 13, 2022 that is still not repaired. I have tried multiple dealers and the manufacturer and I still can not get an answer on if they are going to do the repair. I feel like they are hoping I will just go away and they will not have to make the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558289December 4, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
On October 18, 2023, my son was driving the RAM 1500 on the Southern State. While changing lanes to exit, he advised the the engine turned off; was not able to break and hit another vehicle. The vehicle was deemed a total loss and would like this to be investigated by Chrysler. This could have caused my son's death.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11557713November 30, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
On 11/23/23 my check engine light came on suddenly with the code P020E upon reviewing information online I determined there was a recall on my truck for the HPFP (Manufacturer Recall NumberZ96 NHTSA Recall Number22V-767). The following day the check engine light went away but I took the vehicle to a dealer in Florence South Carolina (Legacy Chrysler Jeep Dodge RAM) to have the vehicle inspected before driving. They refused to look at the vehicle and told me they wouldn't look if the light was not on. They told me to drive with the vehicle. I was traveling for the holidays and continued home. When approaching home (Plymouth, MA) the check engine light along with two errors to service the electronic stability control and to service the electronic throttle control came on. I immediately stopped driving and then took the vehicle to the local dealer when they opened on Monday 11/27 morning (Best Chrysler in Plymouth). They did not provide me with a loaner and have not provided me with updates since dropping the vehicle off and have not returned my phone calls. It is concerning that there was a recall and I was not notified of this when I took my vehicle in for service on 9/14/2023. I am not sure if the incident was related to this recall but regardless they have not resolved the issue or communicated with me and have not provided me with a loaner which I was told I was entitled to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556500November 22, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact pulled off the highway and stopped the vehicle. The contact was out of his home state and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the high-pressure fuel pump had failed and that the fuel pumps was on a national backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,515. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556281November 21, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
The vehicle occasionally shuts down when coming to a stop or slowing gradually. It shuts down the engine. I believe the parking brake is automatically set (not completely sure as the emphasis at that point is restarting the vehicle). I am sure the engine start knob must then be selected to Park and the brake pedal depressed to restart the engine. This situation has occurred at least 4 times since the vehicle was purchased 11/25/2020. I have reported it to a FCA Ram dealer who stated that nothing is apparently wrong. I feel it is a safety issue which should be investigated as it happens with no warning on citystreets and highways. The latest occurrence was on 11/21/3023, the other occasions were spaced apart 6-12 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556232November 21, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554970November 13, 2023
ENGINE
The exhaust manifold bolts break from the exhaust manifold warping... i have repaired twice out of my own pocket ... i believe the mechanic said its because the exhaust manifold is made of cast iron and my block is aluminum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554451November 9, 2023
STRUCTURE:BODY
The truck had the tailgate recall complete and it keeps popping open on its own. It as damaged the rear tail gate. I had a new flat screen tv fall out also lost a car battery one time it popped open. Took it back to the dealer last week after call ram customer care. Was took that there is no problem with the latch and that it is lined up no fault found. Tonight on the way home when i pulled in to my house the tailgate was open again. No warning light come on when the tail gate pops open this needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552728October 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
In approximately August 2021 the vehicle stopped operating at highway speeds. When the vehicle stopped operating, it caused the auto parking brake to engage as well as the engine to shut down. All steering was lost and it caused my vehicle to skid off the side of the roadway. since then, numerous other electronic failures have happened in the car even after multiple attempts for warranty service to include additional engine failures luckily, at stoplights the vehicle is currently in the shop again for additional electrical problems related to the start stop button in the vehicle, it appears that ram does not take responsibility for the defect, and this should be investigated. If I would have been near any trees, pedestrians other vehicles or buildings, I would’ve surely run into them without any control whatsoever over my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552286October 27, 2023
POWER TRAIN
Exhaust Concern. In July 2023, the left exhaust manifold cracked down whole manifold, mileage was 51,369. This was repaired under 60,000 miles Powertrain Warranty. In October 2023, the right exhaust manifold cracked down whole manifold and is scheduled for repair when parts arrive, mileage is 54,850. This will also be repaired under 60,000 miles Powertrain Warranty. There were no warnings, only that we were aware of the tapping sound from cold start on both sides of vehicle. After looking online, we realized that other Ram owners were reporting that this is a problem and believe this should be a recall with a permanent fix for the problem. With our warranty about to expire, we are concerned that the repairs are like a band-aid that if/when this happens again we will have to pay to have repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552124October 26, 2023
ENGINE
My 2021 Ram 1500 has an exhaust leak that has been leaking since June when I took it to the dealership, and they told me about the leak. They told me it would take 17 weeks before they could order my parts. Now my dealership has told me 6 to 8 months for parts. The exhaust is leaking into the vehicle and making my family and I sick and they tell me they can do nothing because there are so many truck with the same problem that they can't get parts. I hope you can help me with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551352October 23, 2023
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact stated that the vehicle lost motive power. The contact stated was able to restart the vehicle and drive to his destination. The contact stated that the failure had recurred four times within four months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549269October 10, 2023
POWER TRAIN
Multiple exhaust leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549267October 10, 2023
POWER TRAIN
Radiator having to be replaced on a vehicle that is only 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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