Ram 1500 Complaints (2021)

685 consumer complaints on file.

#11595446June 20, 2024
POWER TRAIN
Truck shuddered and stalled in traffic on the highway. Was able to restart after a minute but it stalled and stopped again repeatedly leaving me vulnerable to a collision. This also occurred last summer on the interstate and the truck was towed to a dealer but they said they could not find anything wrong. Truck is currently at the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595106June 18, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Computer concern - caused the battery to be completely drained during the night, after a jumpstart the vehicle has multiple system errors. stability control, ABS , and both front and rear collision error. states need servicing. Unknown what caused battery drain and errors. Battery was checked no issues. Others have posted same issues with their 2021 Ram 1500 with e torque.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594676June 16, 2024
ENGINE
2nd report Had Timing cover replaced for a second time. Only has 17500 miles. It has started to leak again after 35 miles and has to go in for repair again. total of around 50 days in shop for just this issue. It seems to be a VERY common Problem and Ram needs to be held accountable for this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593706June 11, 2024
ENGINE
Driving down the road at 45 mph. The vehicle turned off and died. Could not start it after coasted to stop. E toque 5.7 1500 ram. At dealer now. It will take a week for them to look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589411May 18, 2024
POWER TRAIN
2nd Time it has been taken to the shop for Timing cover oil leak, Environmental hazard and Oil on my Garage floor caused me to Fall while taking out the Trash. This was after I cleaned the Garage Floor after the first Leak. I did some research online and see that this is a CONTINUIOS PROBLEM with many other EcoDiesel Trucks. My Truck is under 18000 miles and has been repaired once and is currently in the Shop as of Today 5-18-2024 been a week so far.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589363May 17, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN
We purchased a new 2021 Dodge Ram in November of 2021 from Desert 215 Superstore in Las Vegas, NV. Nine months later the truck stalled while driving. The dealership kept the truck while they repaired the fuel pump. They had our truck for seven months while they attempted to repair it. The dealership couldn't figure out how to repair the underlying cause of the faulty fuel pump--therefore they replaced the powertrain, transmission, and engine. Approximately, one year later on [XXX], 2024, the truck stalled while crossing a busy intersection--my husband had our two young sons in the car which could have resulted in a serious accident but thankfully did not. We received a recall notice again last night about the fuel pump along with two other notices. Therefore it was not repaired correctly the first time. I looked up the vehicle information online and there are several class action lawsuits due to the aforementioned as this imposes a serious safety and hazardous risk to our family along with other drivers that can potentially result in injury or death. The entire vehicle needs to be recalled for a manufacturer defect under the premise of product liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589217May 17, 2024
FUEL/PROPULSION SYSTEM
I have tried at three dealerships to get this recall repaired over the last two years. Everyone tells me they cannot get the parts including a replacement fuel pump. Each dealer has stated that it needs to be replaced. I drive this vehicle everyday at apparently my own risk. The state of Ohio sent a letter requiring repair of this safety recall. Any assistance in this matter would be greatly appreciated. With an open safety recall I am unable to trade or sell the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587962May 9, 2024
ELECTRICAL SYSTEM
All fuses were loose from daily driving. I noticed this because I had a 115v cargo outlet on, on my dash that was flickering. My truck doesn't have a cargo outlet. my radio wasn't working either. I went to check fuses and everyone has wiggled loose. This is unsafe do to if someone were to get into an accident the air bags could potentially not go off, or some cars now have electronic steering that could fail at any time. I'm sure there is a lot more that could happen considering cars are getting more and more electronic stuff for them. The problem has not been confirmed with anyone other than myself. I work for an autobody shop so I work with cars daily. No one has inspected this issue other than myself. I have seen many other people having this issue on forums like reddit, Ram truck forums. The fix was to unhook negative cable, Push down all fuses to reseat then hook negative cable back up its been running fine ever sense. Unfortunately I don't have photos of them all being loose because i was just worried about getting it fixed and didn't think about it at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587183May 6, 2024
STRUCTURE:BODY, ELECTRICAL SYSTEM
Leak in rear glass assembly caused RFH Module to fail. Vehicle locked in anti-theft mode needed to be towed to dealer. Dealer left it on lot 9 days then finally got around to replacing the RHF module. After $1800 repair was told I need to return asap to have rear glass assembly replaced. Another $2149 repair. Truck out of warranty 2-1/2 mos with 26,211 miles. Dealer serviced only on schedule since purchase
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586307May 1, 2024
ELECTRICAL SYSTEM
When closing the drivers side window with the auto function the window will go up about a 1/4" then go back down 1/4" and stop. A number of times when open/closing the window with the auto window function it will also opens/closes the passenger window. Either way this presents a danger when driving because focus is taken off the road and the drivers focus is directed to the issue. Also possible harm to the passenger if they are unaware. Yes it is available for inspection. The service manger at Pischke Motors West Salem, Tom Curtis, has confirmed the issue in my truck and also a 2019, 2020, 2021 and 2023 RAM 1500 trucks. This information was sent onto Chrysler Corp in 2021. No one from the manufacturer has inspected my truck. There are no warning lamps or messages or symptoms when this happens. It first appeared upon purchase. Pischke Motors stated that I couldn't get my money back though. The truck has to be running for this to happen not just in ACC mode. I had originally purchased the 2020 RAM 1500 Big Horn truck, when this issued showed up right away and they couldn't fix it they put me into a 2021 Ram 1500 Laramie for additional money. I tested the windows out on the lot and they worked but then later that day it happened again. I have been very patient with the dealer but this is a big safety issue that has been going on for a long time and Chrysler knows about but won't fix. The speed of the vehicle does not matter. it can happen at a stand still or running down the interstate at 70 MPH and in-between.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585793April 29, 2024
STRUCTURE:BODY
Passenger door panel fell off on the freeway. It was on with adhesive tape and 3 small clips. Bottom clip was still in the door, the other two pulled out when it blew off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585445April 26, 2024
ELECTRICAL SYSTEM
I was driving down the road at/near the speed limit. The ignition cut off. In order to 'restart' the engine, the truck must be stopped and placed into park. I coasted to the side of the road and restarted and continued driving. The same thing happened a second time. I repeated the process and continued driving. After the third time, the truck would not restart and was stalled on the roadway at a stop light, unable to move. It was towed to a dealer. The ultimate cause was determined to be a water leak at the rear window and the third brake light. The module that controls the key fob/ignition is located directly beneath the rear window (behind the back seat). Water damaged the module and caused the erratic ignition system behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585123April 25, 2024
UNKNOWN OR OTHER
Heater core went out at 60,000 or even earlier. Antifreeze has been coming out of my vents for weeks. I have kids under 3. The part is back ordered at every dealership ive called.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583279April 16, 2024
VEHICLE SPEED CONTROL
The steering rod from the steering wheel came out of the knuckle under the dash lucky i was going about 30 miles and hour it could have been 2 people killed. i having to pay $1,200 to fix the problem but i think this is something that Dodge needs to help me on cause this could have been a lot worst. I have 68,000 miles on it. i missed a telephone pole by 6 inches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581377April 5, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, ENGINE
Rear window is leaking into truck came home from vacation and it rained while vehicle parked outside found both my key fob could not be detected and UCONNECT would not respond to commands thru phone. Vehicle totally inoperable could not start. Had towed to Shivley Motors where it currently sits. Found out that water leak could ruin the rf module and electrical componets behind rear seat to include not limited to airbag, carpet, interior. Car totally inoperable no lights signals all it does is alarm goes off. Went to dealer to lift rear seats and found my black carpet to be white with mold which is health hazard being i have allergies to certain mold so now my car is a health risk to myself and my child whom has a heart condition. Have contacted RAM CARES and got them involved but waiting as the dealer has not specified a date they will look at the vehicle. My vehicle just went over the 36K bumper to bumper with it having at time of tow 36,133 miles. I also started to notice over the winter months (DEC, JAN) moisture on the inside windows in the morning but never had the electrical issue til it rained on it while it sat. So this issue technically begun under my warranty just never took it in since had no issues other than the moisture inside car which i shrugged off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580605April 2, 2024
ELECTRICAL SYSTEM, ENGINE
A recall, software flash for pcm was done on 03/12/2024. 6857 miles i now have 6919 miles. On 2 occasions my truck did not immediately start. Yesterday was the second time of weird starting. After it started i moved it on my lawn and it died. Now it will not start all it does is send the dash lights and electronics crazy. I have checked all items Ram problem solvers asked, all check out. I think this recall messed up the system. I am waiting for service advisor that was involved with recall to get back with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579770March 27, 2024
UNKNOWN OR OTHER
Exhaust manifolds on both sides cracked and need replacing. Started about a year ago from this date. Dealer informed my mechanic they are seeing about 1400 units replaced a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579665March 27, 2024
ENGINE, ELECTRICAL SYSTEM
On numerous occasions since January 2024, the truck would not start or unlock, shut down while driving, power steering would go out, start up by itself, produce warning messages with & without codes for no reason, and the start/stop button flicker. We would have to set off the car alarm to get it unlocked then would have to disconnect the battery to make it stop. Every time we took it to the dealership, the technicians could not get the problems to repeat, even when keeping it for 10+ days. Once we got it back, the problems would start again. After further research and talking with the dealership, others have had issues like ours after it has rained. Upon further inspection, we found a water leak at either the rear sliding window or the taillight at the window. There was water droplets and wet carpet under the backseat. The truck has to "dry out" before it will start and run properly. Dodge/Chrysler/Ram really needs to put a recall on this issue as it is happening to MULTIPLE trucks and has had lawsuits with it. This is a safety issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579509March 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ram 1500. The contact stated while stopped at an intersection with the brake pedal depressed, the vehicle suddenly began to roll. After which, the contact became aware that the brakes were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake master cylinder. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V037000 (Service Brakes, Hydraulic) but the VIN was not included. The failure mileage was 50,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579102March 24, 2024
FUEL/PROPULSION SYSTEM
My truck has 72k miles for the second time now it shuts down during highway driving with the sign in dashboard electronic throtle control, after first time I took it to dealer and they claimed it was repaired, this is putting my and my family's life in danger. Based on my research it appears a known and ongoing issue with Stelanis/Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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