Porsche Taycan Complaints

178 consumer complaints on file.

#11590813May 26, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590645May 24, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
On 3/26/23 my 2022 Porsche Taycan Turbo self-ignited in our garage and created a lithium fire literally incinerating itself and completely destroying 3 other cars, the garage and approximately 35% of our home. The resulting fire filled the home with smoke, soot and required us to leave the house immediately and we have yet to return. The car was not being charged at the time of the fire; the charging unit was stored in the truck anticipating the dealership's promise to pick up the car for repair (again) the very next day. It was a four alarm fire supervised by the Bloomfield Township Fire Department and Oakland County Sheriff's Department. My wife and daughter personally witnessed the origin of the fire. The flames came from the bottom of the driver's side wrapping over the top of the Porsche and igniting the garage and the other cars. All cars were a complete loss. The Porsche Taycan was originally purchased new on 9/30/22 and was in and out of the dealership starting 2/9/23. The Service History is attached herein.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11590330May 23, 2024
WHEELS
Tires on Taycan seems to wearing very odd. The inner side is getting signficantly faster wear than remaining tire resulting in tire burst within 8K miles. Replaced both rear tires 3 times in last 15 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588157May 10, 2024
UNKNOWN OR OTHER
Porsche sent a "Important Safety Recall" notice to me dated January 22, 2023 about their defective power cable for the mobile charger for my Taycan. This notice promises that Porsche will replace the cable with an updated version "at a later date." It is now May 10, 2024 which certainly qualifies as a "later date" and there has been no further information much less delivery of an updated charger cable. Please have them make good on this promise!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585957April 29, 2024
ELECTRICAL SYSTEM
In September 2023 this Porsche Taycan 4S accelerated suddenly while going very slowly in reverse after displaying a red warning message on the dashboard "Electrical System Error." The brakes did not work and the car crashed into a house. No one was injured, but the car was declared a total loss. I see a recent safety recall (April 19) on your website for issues with the lithium battery and I believe that this may have caused my accident. I did report this as a safety issue to you in 2023 and confirmed tracking number assigned by NHTSA for this issue is 11556555.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11585651April 28, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car indicated that there was a collision imminent when there was nothing in front of me and no car within any reasonable distance ahead of me either. The car tried to apply the brakes momentarily and then stopped. This happened on the I280 Northbound Lawrence Expressway exit headed towards the stop light at the Stevens Creek Blvd junction. The ground was slightly damp, but there were no apparent objects in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585086April 24, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On two separate occasions under similar conditions, the vehicle initiated emergency braking due to a false collision warning. Both cases occurred at the same location. I was in the center lane facing into the afternoon sun waiting to turn left into a parking lot at a full stop. I was attempting to cross three lanes of traffic. When an opening occurred, I proceeded forward and began turning the wheel left as the traffic passed. I was not aggressive and waited an appropriate amount of time to begin the turn, well clear of the oncoming vehicles, which were traveling past at about 50 mph. The vehicle indicated a collision warning and slammed on the brakes. My daughter complained that her neck hurt from the sudden stop. I was fine, but it was jarring. The vehicle behind was able to stop in time as well, since I wasn't yet going fast, but both times was honked at (which I think demonstrates the degree to which it was an unexpected level of the braking). In both cases, the car returned to normal operation after the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584353April 21, 2024
WHEELS, SERVICE BRAKES
I was driving N/B 101 freeway w my wife at approx 70 mph. I felt the rear end slip ever so slightly and thought maybe I somehow lost traction w the road. I continued driving and it occurred twice more in the span of a few miles. I then realized it was unlikely I continued to lose traction with the road. I told my wife something felt wrong and began to maneuver from the #1 lane to the shoulder. I slowed to 50 mph and continued straight w my foot off the accelerator and the brake with both hands on the steering wheel in a straight (non turning) position. Suddenly, the rear end of the vehicle came out and we went into a massive spin. It ultimately caused us to crash into a median wall. I have been through many driver's courses. I have been through many skid pad trainings. I have also been through Precision Intervention Technique (PIT) training. I have been in both the receiving end of a PIT and the giving end of a PIT. The force of this spin was greater than any spin I have felt. It felt like one side or perhaps both rear wheels locked up. I have no other explanation that could cause any vehicle to just spin out of control while driving straight at 50 mph.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11584315April 21, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Car lost power and two messages appeared “ Electrical system error Park vehicle in a safe place” “ Engine control error Park vehicle in a safe place”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581418April 5, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
This car completely shut down on a busy motorway and would not restart while blocking traffic. I called Porsche Auto service for a tow on a flatbed truck. They did not arrive for almost 5 hours while the car was dead standing still on a busy major intersection. Porsche has had this car in repair and have still not updated what caused the problem or scarier yet IF it will happen again. This car has less than 1400 miles and is only. 3 months old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579105March 24, 2024
UNKNOWN OR OTHER
The rear camera of the Taycan (all models) when viewing makes it feel like I am in a funhouse as all the images are distorted. The camera is actually unusable. I can see this potentially causing accidents for those that are using it. Can’t even tell from the pole or car next me how close or far it is from me. My 2021 Jeep Wrangler Willys camera is far superior as was the rear camera on my 2014 BMW Gran Turismo. Can you please ask for an update as it should be required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573926February 26, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Electrical malfunction errors came on, brakes, and engine control warning lights came on. The speedometer dashboard went dark. The car started shaking. The car started to slow down on its own. How was your safety or the safety of others put at risk? I was traveling at 76mph on a six lane highway. The brakes were not responsive for a period of time, I had no way to see the car speed, the windows went down on their own in the back seats. It was 33 degrees outside, no heat in the car, the wireless phone charger stopped working. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is being inspected by the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It is being inspected today. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the brake warning light came on, an electrical malfunction light, and an engine control light appeared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573427February 22, 2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ACCESSORY
The 240V charger cable has a recall due to overheating and causing fires. I am now having to charge my car with a slower cable. In addition, I have also heard that the battery can have issues with water and leakage causing fires as well. I am concerned with fires by charging the car in my home, and the fact that this car was sold to me, and the charger cable has been known to have issues for years, only now getting a recall letter in Feb 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572700February 19, 2024
POWER TRAIN, UNKNOWN OR OTHER
Received "Engine Control Error" in red, where entire vehicle shut down and I had to stop and restart the vehicle for it to move. This happened twice in the span of 4 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572129February 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 23V615000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569455February 2, 2024
SERVICE BRAKES
The Porsche Taycan's brakes have always been soft. Recently, at slow speeds, I have had to pump the brakes to stop. The last time, I had to turn off the road to prevent an accident. The tow truck driver, who brought my car to Englewood NJ Porsche stated I had no brakes. Porsche of Englewood called me after their evaluation stating the car was fine and could not find a brake problem. I told him that the internet had multiple complaints that the Taycan brakes would not work at slow speeds and that it was found to be the brake booster that was malfunctioning. I am not the only person to experience this. Please look into this problem. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569437February 2, 2024
SERVICE BRAKES
At slow speeds, the Taycan brake pedal pushes all the way to the floor but the vehicle does not stop. This happens when approaching a stop sign, other vehicles, pedestrians, etc. The problem has been reproduced. The Porsche dealer confirms it is a problem with Taycans and acknowledges the potential for accidents. The dealer says Porsche Germany has not provided a fix. Vehicles and pedestrians in front of the vehicle are at risk of being hit. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566356January 18, 2024
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Sudden loss of power while on freeway with several errors being thrown onto driver's screen. Unable to accelerate. Was forced to coast to shoulder of road and come to a complete stop. Turned off vehicle and turned on again and issue was resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566244January 18, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
The heater and defrost are not working which is especially dangerous during cold weather and/or humid conditions. The vehicle is at the dealership service center where they stated there have been a number of similar issues. The dealer has indicated they will inspect and repair. There were no warning lamps/messages prior to failure. To be fair, I never tried the heater before a cold spell this last week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563174January 2, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Taycan’s cabin heater fails during winter months without warning. Car will send out “precondition unavailable” messages With heater not working car is unable to defrost front window. It becomes a serious hazard while driving and needing the window to stay clear. Dealership so far is replacing the high voltage heater component. But might happen again within a few months. No actual remedy besides replacing with the same part that destine t fail again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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