Porsche Taycan Complaints

178 consumer complaints on file.

#11688467September 19, 2025
AIR BAGS
The contact owns a 2022 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 25V221000 (Air Bags). The contact called a dealer about the recall and was advised that there was no part yet available for the recall repair. The contact called the manufacturer and was provided with similar information. The contact stated that there was a failure, but did not feel safe while a passenger was seated in the front seat. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688268September 19, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
On 9/18/2025, while driving at approximately 45 mph on a busy road called Hualapai in Las Vegas, Nevada, my Porsche Taycan suddenly displayed “Electrical system error – Park vehicle in a safe place”. The car immediately slammed to a stop in live traffic. I heard a loud thump from the front end as this occurred. I was nearly hit by six cars swerving to avoid me in the rain. Gladly no one made contact and no one was hurt. My car turned into a brick in the middle lane with lots of traffic sort of like I brake checked them all. I lost all steering as it locked up, I couldn't get out of fast moving traffic as the car wouldn't go back into drive and had to toggle to neutral and push the car. This was a life-threatening failure that created a dangerous hazard for me and other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684210August 31, 2025
ENGINE
Engine control error - Park vehicle in a safe space. This error occurred after pressing the accelerator pedal upon switching from Normal to Sport Plus drive mode. When coming to a stop, I tried to accelerate the car but it would jerk. I stopped, put my emergency signal on, turned off and on the car and the error went away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681845August 20, 2025
AIR BAGS
Complaint Summary: The passenger-side airbag sensor in my 2022 Porsche Taycan GTS has been malfunctioning continuously since I purchased the car as a Certified Pre-Owned vehicle from Park Place Porsche Dallas. The car displays repeated warnings to “Contact your dealer for assistance,” and the passenger-side airbag has been confirmed as non-functional. Details of the Defect: Porsche has acknowledged that this issue is part of an official recall, but there is no repair available and no timeline for when one will be provided. I have had the vehicle in service multiple times (over three months cumulative downtime), yet the defect persists with no remedy offered. Porsche has informed me the vehicle is still “drivable,” but the passenger seat is unsafe to use, and there is potential systemic risk to the driver and other passengers given the nature of the defect. Safety Concern: The fact that the passenger-side airbag does not function makes the vehicle unsafe for occupants. Returning this vehicle to me without a remedy places me, my passengers, and the public at risk. Manufacturer Response: Porsche has refused to provide a fix, a replacement vehicle, or a buyback. They continue to return the vehicle to me in this unsafe condition, stating only that the car is “drivable.” Requested Action: I am requesting that NHTSA investigate Porsche’s handling of this recall, specifically: Why a known safety-critical defect has not been repaired for over two years. Why Porsche continues to return vehicles with disabled airbags to customers without remedy. What steps Porsche will be required to take to protect owners and ensure compliance with federal safety requirements. Owner Impact: I cannot safely use the front passenger seat of my car, and I have no assurance that other airbags will function correctly. This situation has caused significant inconvenience, financial loss, and safety risk to me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681315August 18, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Driving at 45 MPH, and suddenly the car lost the ability to accelerate. It has no power/torque. It seemed to be able to maintain the speed (but not entirely sure or if it was coasting). I had limited areas on the road to turn so took last possible turn to pull over. A shutdown/start corrected the situation. No warning lights or indicators of any kind appeared. Cannot reproduce, which makes this situation more frightening. No other symptoms or warnings before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680081August 12, 2025
ELECTRICAL SYSTEM, VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Beginning around 45,000 miles, my 2022 Porsche Taycan began experiencing recurring failures in the surround view/backup camera system. One or more camera views will appear blank with a crossed-out camera icon. This affects the federally mandated rear backup camera as well as other viewing angles. The issue occurs intermittently but has become more frequent. The vehicle is available for inspection upon request. This defect puts my safety and others at risk by eliminating rear visibility when reversing, increasing the likelihood of hitting pedestrians (especially children), missing low obstacles, or colliding with vehicles in blind spots. Backup cameras are critical for preventing these incidents, particularly in driveways, parking lots, and tight urban spaces. The problem has been confirmed by Porsche Silver Spring in Maryland during a recall visit. They stated the repair is not covered and quoted approximately $20,000 to replace the system. The cameras are original equipment and have not been tampered with. The vehicle has not been inspected by police or insurance representatives, but the defect has been documented in photographs. There were no warning lamps prior to the first failure—only the blank camera screen and crossed-out icon when the failure occurs. Other Porsche Taycan owners have reported similar issues, suggesting this may be a broader design or component defect. I request NHTSA’s investigation to determine if this is a widespread safety defect requiring a recall or manufacturer-supported repair program.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676380July 26, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670321June 30, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11668725June 23, 2025
ELECTRICAL SYSTEM
While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666452June 12, 2025
UNKNOWN OR OTHER
Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663650May 29, 2025
UNKNOWN OR OTHER
there has been no remedy for high voltage battery recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663577May 29, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658531May 2, 2025
ELECTRICAL SYSTEM
The contact owns a 2021 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 24V732000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658019April 30, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
On April 23, 2024, while decelerating gently at a traffic light, I heard a loud “thump” sound from the rear of my 2021 Porsche Taycan. Immediately, the vehicle lost access to the Reverse (R) and Park (P) gears. I was able to slowly coast into a nearby parking lot, but then all gear positions (Drive, Reverse, Neutral, Park) became completely unresponsive. The vehicle was immobilized and had to be towed. At the time of failure, the vehicle had just under 45,000 miles and had received routine maintenance and a recall inspection at a Porsche Center in March 2024. The factory warranty expired only one day earlier, on April 22. Porsche is refusing to cover repairs or provide a loaner vehicle, even though the failure clearly occurred at extremely low mileage and immediately after warranty expiration. The failure pattern matches the symptoms described in TSB #2209 (NHTSA ID: 10210797) for the 2022 Taycan, which identifies a known defect where the vehicle unexpectedly shifts from D or R into N or P without driver input. While my vehicle is a 2021 model, the behavior is nearly identical — sudden loss of drivability, unexpected gear disengagement, and major safety risk in traffic. This incident could have resulted in a serious accident had it happened in moving traffic. I am submitting this complaint in hopes that NHTSA will investigate whether this known transmission defect also affects 2021 Taycan models, and to ensure Porsche takes responsibility for latent safety defects, regardless of narrowly expired warranty status.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655856April 21, 2025
VEHICLE SPEED CONTROL, SERVICE BRAKES, UNKNOWN OR OTHER
Backing out of a parking space, the car automatically stopped as it should when approaching a curb. When I put the car back in drive and let off the brake, it lurched forward, I then hit the brake and it continued to accelerate for about 20 feet and hit a granite wall.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11648285March 14, 2025
ELECTRICAL SYSTEM
your car. What this means is that the car was being repaired at the time, or I was no longer the owner, so I switched to privacy mode. Figure (B). Charged to 100% at an outdoor charging station Battery capacity is 228mi Figure (B.1). 226mi after arriving home Figure (B.2). After two and a half hours, 6mi will be added automatically Figure (C). 11:17 AM 100% 202mi Figure (C.1). 11:18 AM 100% 202mi Figure (C.2). 11:19 AM Two minutes later, 10mi is automatically added. 100% 212mi Figure (D). Charging completed 100% 217mi Figure (D.1). After a few hours, 13mi will be added automatically The mobile app will stay on the last login screen. Figure (E). Charging is nearly 99% complete and has been stopped. Figure (E.1). Charging starts again from 84%. Figure (E.2). Completed 100% 227mi All of these repairs were done remotely, and the car was repaired while I was using it.There is no record of entering the repair shop or work order. These problems have occurred many times, I have many videos
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648204March 13, 2025
POWER TRAIN, SERVICE BRAKES, ELECTRICAL SYSTEM
My car has been repaired six times. Now there is also ACC cruise control, which will not brake but accelerate automatically When driving with both hands on the steering wheel, a warning will be issued. When driving without both hands on the steering wheel, no warning will be issued Unable to set charging Charging mileage capacity software has been tampered with There are many more questions.............. Unable to upload video
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646768March 6, 2025
UNKNOWN OR OTHER
This is a known Safety Recall, Porsche Recall ARB7 / NHTSA ID 24V-732. I received the "URGENT SAFETY RECALL" Notice in November regarding possible battery cell module defects that could result in a battery fire. I contacted Porsche today and was told that there still is no remedy and that we will be contacted once there is one. I wanted to register a complaint, as suggested, if there is an unacceptable delay in fixing this. It seems to me that more than 3 months without a remedy in sight for an "URGENT SAFETY RECALL" that could result in a battery fire that could be deadly is unacceptable. Please facilitate compliance by Porsche with this "Important Safety Recall" by whatever means are at your disposal. Thanks for your assistance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640258February 3, 2025
ELECTRICAL SYSTEM, ENGINE
I received a recall notice that my vehicle was affected for a battery cell that needed to be replaced and scheduled a date with Porsche and when I finally took the car in they said it’s not a active recall which seemed odd
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636599January 17, 2025
ELECTRICAL SYSTEM
heater and defroster failed, no parts available, PCNA and local dealer cannot fix at this time defroster failure makes vehicle potentially undriveable in bad winter weather
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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