Porsche Cayenne Complaints

666 consumer complaints on file.

#10806392November 23, 2015
STRUCTURE:BODY
ON 11/19/2015 AT APPROX 7:20AM WHILE DRIVING THE PANORAMIC SUNROOF EMPLODED ON IT'S OWN, NOTHING HIT IT FROM THE OUTSIDE OR INSIDE. THERE WERE NO CARS AROUND ME ON THE ROAD NOR WAS THERE ANY VISIBLE SOUND OF ANYTHING HITTING US IT WAS JUST A LOUD BOOM AS THE SUNROOF SHATTERED IN AN UPWARD PATTERN AS IF IT WERE UNDER PRESSURE, ALSO CAUSING DAMAGE TO THE PAINT/BODY ON ROOF OF CAR FROM THE GLASS DEBRIS. DEALERSHIP REFUSING WARRANTY BECAUSE THEY DO NOT KNOW WHAT CAUSED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787569November 2, 2015
ENGINE, UNKNOWN OR OTHER
PORSCHE LURCHES,JERKS,THUDS,INTERMITTENT POWER LOSS WHEN ACCELERATING TO PASS ANOTHER CAR. ENGINE,TRANSMISSION/TURBO SYSTEM FAULTY AND HAZARDOUS AS POWER LOSS OCCURS WHEN QUICK SPEED-UP WHEN PASSING POWER IS CRITICALLY NEEDED. THIS POWER FAILURE PROBLEM HAS OCCURRED SINCE CAR WAS BOUGHT NEW IVY ME IN 2004.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806871October 26, 2015
ENGINE AND ENGINE COOLING
2006 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO VEHICLE PLASTIC COOLANT PIPES DEFECT. *SMD THE CONSUMER STATED THE ENGINE HAD TO BE TORN APART, TO REPLACE THE PLASTIC COOLANT TUBE AT A COST OF $ 2,625.67. THE CONSUMER STATED PORSCHE NEW ABOUT THE DEFECT SINCE 2011. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785738October 23, 2015
STRUCTURE:BODY
BOUGHT 2015 PORSCHE CAYENNE DIESEL SUV FROM PORSCHE OF NASHUA (NH) ON 10-8-2015. ON 10-19-2015 AT ODOMETER READING 921 MILES, TAILGATE OPENED WHILE DRIVING, SPILLING CONTENTS ONTO ROADWAY, OTHERS RAN OVER CONTENTS INCLUDING DIESEL FUEL COLD TEMPERATURE TREATMENT + FILLED 20 LB. CAPACITY PROPANE TANK, CHAINSAW. VERMONT STATE POLICE CASE 15B203588 INVESTIGATED THE INCIDENT. LOCATION WAS DERBY, VT AT INTERSECTION OF ROUTE 5 & COMMERCE WAY (PRIVATE ROAD). MANY CARS RAN OVER THE CONTENTS, EYEWITNESSES INCLUDED A MOTEL MANAGER WHO TOOK A CELL PHONE PHOTO OF A LATE MODEL CHEV. IMPALA WITH VT PLATES WHICH HAD CAPTURED A WRAPPED CHAINSAW WHICH WAS JAMMED AND DRAGGED UNDER CHEVROLET'S ENGINE AND FRONT BUMPER REGION. THE LP TANK FILLED WITH PROPANE WAS TAKEN BY A MOTORIST. LATER THAT EVENING, AFTER DARK, THE TAILGATE OPENED AGAIN, SPILLING CONTENTS ONTO LINDSAY AVENUE AND DARLING HILL RD. IN DERBY VERMONT. A US BORDER PATROL SUV CAME UPON THE SCENE AND CALLED VT STATE POLICE. THE BORDER PATROL DRIVER TRAVELLED DOWN LINDSAY RD. TO SEE THE EXTENT OF THE ITEMS AND RETURNED REPORTING ITEMS WERE ON THE ROAD FOR APPROXIMATELY 1/4 MILE TO WHERE IT TURNS ONTO ORRWOOD DRIVE. PHONE CALLS TO PORSCHE SELLING DEALER & PORSCHE OF AMERICA RESULTED IN DENIALS THAT ANY OTHER MALFUNCTIONS OF THIS NATURE TOOK PLACE WITH OTHER 2015 PORSCHE CAYENNE OWNERS. THERE WERE OTHER ELECTRICAL FAULTS THAT WERE ALSO TAKING PLACE THAT DAY INCLUDING FALSE WARNING OF DEFLATED TIRE, A WARNING THAT THE RIGHT REAR TAILLIGHT WAS DEFECTIVE, AND NUMEROUS NAVIGATION FUNCTIONALITY FAULTS EXISTED. WHEN RETIRING FOR THE EVENING, 6-8 DASHBOARD LIGHTS DID NOT TURN OFF, WHICH WAS NOT NORMAL, DESPITE THE KEY BEING OFF AND OUT, AND THE HEADLIGHT SWITCH TURNED OFF. THEY LATER SELF-EXTINGUISHED WITHIN 5 MINUTES. DEALER INVITED ME TO DRIVE 4 HOURS SOUTH TO BRING THE VEHICLE IN FOR EXAMINAATION AND POSSIBLE CORRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778590September 29, 2015
UNKNOWN OR OTHER
THE DIGITAL SPEEDOMETER OF THIS CAR INDICATES A SPEED 5 MPH HIGHER THAN ACTUAL ACROSS A WIDE RANGE OF OPERATING SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762247September 8, 2015
ENGINE
WHILE DRIVING ON THE ROAD IN A REMOTE NATIONAL PARK, THE TUBING THAT RETURNS COOLANT TO THE ENGINE BLOCK FROM THE RADIATOR ON MY 2011 PORSCHE CAYENNE S COMPLETELY BLEW APART. THIS ALUMINUM TO ALUMINUM TUBING CONNECTION APPEARS TO HAVE BEEN HELD TOGETHER EXCLUSIVELY BY A THIN, INCOMPLETE RING OF EPOXY GLUE. THIS IS GROSSLY SUBSTANDARD ENGINEERING FOR ANY SUCH VITAL CONNECTION WITHIN THE ENGINE. PORSCHE HAS NEGLECTED TO REPAIR THIS KNOWN ISSUE IN MODEL YEARS SUCH AS MINE, BUT HAS CHANGED ITS DESIGN IN THE SUBSEQUENT MODEL YEARS (LIKELY BECAUSE THEY REALIZED THIS WAS DANGEROUS AND SUBSTANDARD ENGINEERING). THEY HAVE NOT SENT OUT ANY BULLETIN OR RECALL TO ADVISE DRIVERS OF THIS DEFECTIVE CONSTRUCTION OR PREEMPTIVELY REPAIR IT. I WAS LEFT STRANDED IN A DESERT WHERE I HAD TO WALK FOR HOURS TO GET HELP AND HAD TO HAVE $1000 TOW TO THE NEAREST CITY, ALL BECAUSE OF THIS DANGEROUS DESIGN AND CONSTRUCTION OF WHICH PORSCHE IS ALREADY AWARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746230August 4, 2015
ENGINE
ON FREEWAY 65-70 MPH WHEN PSM FAILURE LIGHT CAME ON AND LOS OF POWER JUST MADE OFF FREE WITH CHUGGING AND TO A STOP . TOWED TO DEALER ON A SUNDAY 8/2/15 MONDAY CALL ALUMINUM BOLTS IN VALVE ADJUSTERS ? CAN DAMAGE OR DID THE ENGINE . NO RECALLS ON THEM AND IS A KNOWN PROBLEM .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730234June 24, 2015
SUSPENSION, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE LEAVING MY HOME IN MY 2008 PORSCHE CAYENNE TURBO, THE CAR STARTED HESITATING AND THEN STALLED OUT WITH A PDC ERROR. AFTER TAKING IT IN TO THE LOCAL PORSCHE DEALERSHIP THEY REPORTED FINDING NOTHING. THE ISSUE WOULD OCCUR 2 MORE TIMES AND I TOOK IT TO A LOCAL MECHANIC SPECIALIZING IN PORSCHES WHO STATED IT WAS THE THROTTLE BODY. THIS WAS REPLACED HOWEVER THE ISSUE IS REOCCURRING WITH SUPPLEMENT ERRORS SUCH AS CHASSIS AND CHECK ENGINE. MY ISSUE ISN'T UNCOMMON PLEASE SEE PROVIDED LINKS WHERE OTHERS HAVE HAD THE SAME PROBLEMS WITH THEIR PDCC SYSTEM. HTTP://WWW.6SPEEDONLINE.COM/FORUMS/CAYENNE-955-957/200781-3RD-REPAIR-ATTEMPT-WARNING-CHASSIS-SYSTEM.HTML HTTP://RENNLIST.COM/FORUMS/PORSCHE-CAYENNE-FORUM/699011-PDCC-MAJOR-PROBLEMS.HTML HTTP://WWW.RENNTECH.ORG/FORUMS/TOPIC/45581-WARNING-CHASSIS-SYSTEM-ON-2008-CAYENNE-TURBO/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725799June 17, 2015
UNKNOWN OR OTHER
TRANSFER CASE ISSUE IS RESULTING IN A JERKY VEHICLE. THIS IS PART OF THE TRANSMISSION SYSTEM AND OVER TIME WILL CAUSE WEAR IN FRONT AND REAR DIFFERENTIALS OF AN AWD VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723076June 2, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2014 PORSCHE CAYENNE EQUIPPED WITH CONTINENTAL TIRES, SIZE: 255/55R18 (NA). THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE EXHIBITED A BUBBLE ON THE SIDEWALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717427May 19, 2015
UNKNOWN OR OTHER
I'M WRITING THIS COMPLAINT TO YOUR AGENCY AND URGING YOU TO INVESTIGATE 2008 PORSCHE CAYENNES THE SAFETY QUALITY OF CARDAN DRIVE SHAFT. ON MAY 9, 2015, IN THE EVENING, I WAS DRIVING MY CAYENNE HEADING HOME AT THE SPEED OF LESS THAN 55 MILES PER HOUR AS I JUST GOT ON THE HIGHWAY. I SUDDENLY HEARD A LOUD NOISE AS AN EXPLOSION FROM THE UNDERNEATH OF MY CAR. THEN, I HEARD THE METAL GRINDING NOISE. I WAS SO SCARED. I DIDNT KNOW WHAT HAPPENED TO MY CAR. THE CAR WAS STILL DRIVING FINE, AND THERE WAS NO INDICATION ON THE DASHBOARD THAT MY CAR WAS IN TROUBLE. LUCKILY, THERE WAS NO TRAFFIC BEHIND ME, SO I REDUCED MY SPEED TO LESS THAN 30 MILES ON THE HIGHWAY AND GOT OFF THE NEXT EXIT. I STOPPED BY AT THE NEAREST GAS STATION. I WAS CHECKING THE UNDERNEATH OF MY SUV. I THOUGHT PERHAPS, THE MUFFLER WAS FALLING OFF. WELL, NOTHING WAS FALLING OFF MY CAR. SO, I DROVE IT VERY SLOWLY TO HOME BECAUSE AS THE CAR CLIMBING THE HILL, THE METAL GRINDING NOISE WAS GETTING LOUDER. NEXT DAY, I HAD AN AUTO MECHANIC TO CHECK MY CAR, AND HE TOLD ME THAT THE CENTER BEARING TO THE DRIVE SHAFT WAS LOOSENING. HE TOLD ME THAT I CANNOT DRIVE THE CAR BECAUSE IN ANY MINUTE THE BEARING COULD BE SNAPPED. HE ADVISED ME TO TOW MY CAR TO A PORSCHE DEALER'S SERVICES SHOP. AND, I DID IT. AT A PORSCHE DEALERS SERVICE DEPARTMENT, THEY TOLD ME THAT THE CARDAN DRIVE SHAFT WAS BROKEN. I COULDNT BELIEVE THAT MY CAR ONLY HAD 51,871 MILES, AND THE CENTER BEARING WAS BROKEN ON THE HIGHWAY SUDDENLY. PER INTERNET RESEARCH, THE AVERAGE DRIVE SHIFT COULD BE LAST FOR 160,000 MILES. I REALLY DIDNT EXPECT THIS KIND OF POOR SAFETY QUALITY FROM A PORSCHE CAYENNE. IF YOU SEARCH THE CENTER BEARING ISSUE OF PORSCHE CAYENNE ON THE INTERNET, YOU CAN FIND A LOT OF SIMILAR STORIES POSTED ONLINE. PORSCHE CAYENNE HAS A POWERFUL ENGINE. HOWEVER, FROM MY INCIDENT, I BELIEVE THE CENTER BEARING IS THE WEAKEST LINK OF THE SUV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705035April 10, 2015
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
WHILE DRIVING I HEARD A LOUD KNOCKING NOISE AND COMING FROM UNDER THE CENTER CONSOLE AND MY TRUCK STARTED TO SHAKE. I CAME TO A COMPLETE STOP THEN PROCEEDED ON BUT ONCE THE TRUCK GOT OVER 20MPH THE KNOCKING NOISE STARTED AGAIN . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695146March 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS REFUELED, THE FUEL GAUGE REGISTERED AS FULL AND REMAINED ON THE SAME LEVEL AFTER DRIVING 90 MILES OR MORE. THE CONTACT MENTIONED THAT THE FUEL LEVEL WOULD DROP DRASTICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V506000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695223March 18, 2015
ENGINE, SERVICE BRAKES, STEERING
I WAS EXITING THE HIGHWAY INTO A REST AREA, AND AT ABOUT 30-35MPH THE CAR'S ENGINE SUDDENLY CUT OUT. ALL THE DASHBOARD WARNING LIGHTS LIT UP, THE POWER STEERING FAILED, AND EVEN WITH THE BRAKE TO THE FLOOR THE CAR WOULD BARELY SLOW DOWN. I PUT THE CAR IN PARK AND RESTARTED IT AND IT DROVE NORMALLY. I'M NOW AFRAID TO DRIVE MY BRAND NEW CAR, BECAUSE IF THE ENGINE CUTS OUT IN THE MIDDLE OF AN INTERSECTION OR TURNING LEFT AGAINST TRAFFIC, I COULD BE INVOLVED IN A VERY SERIOUS CRASH. THIS IS MORE THAN JUST AN INCONVENIENCE, IT IS A VERY SERIOUS SAFETY FLAW! IF I WAS MAKING A LEFT TURN AGAINST TRAFFIC AND MY TWO YEAR OLD NIECE WAS IN HER CAR SEAT IN BACK, SHE WOULD BE DIRECTLY IMPACTED BY THE VEHICLE DUE TO THE FACT THAT THE CAR DECIDED TO STOP WORKING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651059October 29, 2014
ENGINE
UNDER MODERATE ACCELERATION A COOLANT DISTRIBUTOR PIPE FAILED WITHOUT WARNING AND SPRAYED/LEAKED COOLANT ALL OVER THE ENGINE BAY AND UNDERNEATH THE CAR. THE FAILURE OCCURRED AT THE BACK OF THE ENGINE WHERE A PRESSED IN PIPE FITTING CAME LOOSE FROM THE ENGINE CASTING. REPAIR REQUIRED REMOVAL OF THE ENGINE AT A COST IN EXCESS OF $3.500. ALL THE COOLANT WAS LOST FROM THE ENGINE AND LUCKILY I WAS ON A SIDE STREET AND NOT THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644678October 14, 2014
ENGINE
ENGINE COOLANT HOSES ARE LEAKING ANTIFREEZE. EVERYTIME I POUR ANTIFREEZE INTO THE CAR IT COMES OUT, IM AFRAID IT MIGHT DAMAGE SOMETHING ELSE, LIKE THE ENGINE ETC. THEY HAVE PLASTIC HOSES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632407September 11, 2014
STRUCTURE:BODY
IN A PARKING LOT TRAVELING AT 7 MPH APPROX, APPLIED THE BRAKES AND THE PSM (STABILITY MANAGEMENT) LIGHTS AND BUZZERS CAME ON. LOST ALL BRAKES ON THE CAR AND COULD NOT STOP. PUMPED THE BRAKES AND STILL NO STOPPING CAPABILITY. HAD TO HIT A POLE TO AVOID PEDESTRIANS AND OTHER CARS. DEALER DIAGNOSED THE CAUSE AS A YAW SENSOR FAILURE WHICH THEY SAY CONTROLLED THE ABS. MECHANICAL BRAKES SYSTEMS WERE OPERATIONAL AFTER CRASH. CRASH DAMAGE WAS NOT EXTENSIVE, AT APPROX 8-10 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638932September 5, 2014
STRUCTURE
LUXOR BEIGE DASHBOARD IS TOO BRIGHT AND REFLECTS IN THE WINDSHIELD CREATING BLIND SPOTS IN BRIGHT SUNLIGHT. A NEAR MISS HAPPENED BECAUSE OF THE TEMPORARY BLIND SPOT. DEPENDING ON THE GEOMETRY OF THE SUN AND THE CAR THE BLIND SPOT IN THE WINDOW FROM THE REFLECTION CAN BE ALMOST OPAQUE. IF ANOTHER VEHICLE IS SHADED IN THE REFLECTION BLIND SPOT THEN THE SHADED VEHICLE CAN BE ALMOST INVISIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630271September 3, 2014
ENGINE
IN 2010, I BOUGHT A '08 CAYENNE TURBO AT 40K MILES. PRIOR TO DELIVERY, I HAD PORSCHE DEALERSHIP RUN A SYSTEM CHECK TO CONFIRM THE VEHICLE WAS MECHANICALLY SOLID & FREE OF DEFECTS. SUBSEQUENTLY, THEY PERFORMED A REPAIR ON THE COOLANT PIPES (STILL UNDER FACTORY WARRANTY) AND ASSURED ME IT WAS IN EXCELLENT CONDITION TO PURCHASE. 105K MILES: CAYENNE'S STARTER WAS MAKING NOISES AND NOT FUNCTIONING 100% OF TIME, SO I BROUGHT VEHICLE TO THE SAME PORSCHE DEALERSHIP WHO HAD BEEN SERVICING IT SINCE 2010. THE STARTER WAS IMMERSED IN COOLANT. I WAS INFORMED THAT MY (PREVIOUSLY "REPAIRED") COOLANT PIPES HAD A LEAK & REQUIRED REPAIR. I REVIEWED MY PREVIOUS INVOICE FROM ORIGINAL "REPAIR" UNDER WARRANTY AT 40K MILES & IT APPEARED TO BE THE SAME ISSUE, SAME PART #S, ETC. I RECEIVED ANOTHER CALL A FEW DAYS LATER INFORMING ME THAT MY CAYENNE NOW HAD A SECOND COOLANT LEAK AT THE CROSSOVER PIPE TOWARD THE BACK OF THE ENGINE NEAR FIREWALL (REQUIRED REMOVAL OF THE ENGINE IN ORDER TO REPAIR). THE SERVICE GUY & PORSCHE TECH TOLD ME THE SECOND LEAK OCCURRED BECAUSE THE "FIRST" REPAIR (ACTUALLY THE SECOND, IF YOU CONSIDER IT WAS ALREADY REPAIRED UNDER WARRANTY AT 40K MILES) THEN PROPERLY PRESSURIZED MY COOLANT SYSTEM, CAUSING THE NEXT LEAK, REQUIRING THE "NEXT" REPAIR. APPARENTLY THE INITIAL REPAIR DONE AT 40K MILES WAS ONLY ENOUGH TO HOLD OUT UNTIL THE VEHICLE WAS OUT OF WARRANTY. PORSCHE MADE THE REPAIRS & REPLACED PLASTIC PIPES WITH ALUMINUM ONES THIS TIME, ON MY DOLLAR. I HAD TO PAY FOR TWO COOLANT REPAIRS, + A NEW STARTER, SOLENOID, & BATTERY, ALL COLLATERAL DAMAGE DUE TO THE PIPE LEAKS. '03-'06 CAYENNES HAVE WELL KNOWN AND DOCUMENTED COOLANT PIPE DEFECTS RESULTING IN A CLASS ACTION LAWSUIT AGAINST PCNA (SEE: CAYENNECLASSACTION.COM). '08S + ARE SURE TO FOLLOW. I CONFIRMED DUPLICATE PART #S/LABOR FOR WARRANTY REPAIR (NO COST) AND THIS REPAIR ($$$). $5,000.00+ REPAIR. NOT A TYPO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630319September 3, 2014
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2009 PORSCHE CAYENNE. THE CONTACT STATED THE DRIVE SHAFT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Porsche Cayenne