Porsche Cayenne Complaints

666 consumer complaints on file.

#11084480April 10, 2018
FUEL/PROPULSION SYSTEM
"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. WITHIN THE LAST 3 WEEKS, I HAVE SMELLED GAS IN AND AROUND MY CAR. I AM CONVINCED THIS IS DUE TO MY VEHICLE NOT BEING REPAIRED FOR AN EXTENDED PERIOD OF TIME. I CONTACTED BOTH PORSCHE LOCATIONS IN MY AREA (NORTH OLMSTED AND BEACHWOOD, OHIO) TO SEE IF THERE WILL BE REIMBURSEMENT OF A RENTAL CAR OR IF A LOANER VEHICLE CAN BE PROVIDED UNTIL THE PARTS ARE IN AS I TRANSPORT A NEWBORN BABY IN MY VEHICLE ON A DAY TO DAY BASIS AND DO NOT WANT TO RUN THE RISK OF EITHER OF US BEING AFFECTED BY THIS FUEL LEAK. I'M AFRAID IF THE FUEL LEAKAGE ISN'T REPAIRED SOON IT MAY CAUSE A FIRE WHICH WILL BE A HAZARD TO MYSELF, CHILD, AND OTHER MOTOR VEHICLES ON THE ROAD. I AM REACHING OUT TO SEE OF THERE ARE ANY ALTERNATIVE TRANSPORTATION METHODS FOR THOSE INDIVIDUALS WHO WERE AFFECTED BY THIS ACTION. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082462April 2, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082158March 30, 2018
FUEL/PROPULSION SYSTEM
SINCE THIS RECALL WAS INITIATED IN 2017, THERE HAS BEEN NO UPDATE OR TIMELINE FOR EXPECTED REMEDY TO THIS CAMPAIGN. (AH10). PORSCHE DEALER HAS NO INFORMATION OR ETA FOR REPAIR YET AND IT'S BEEN 6 MONTHS! NOW ALMOST APRIL 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081866March 28, 2018
FUEL/PROPULSION SYSTEM
I RECEIVED A RECALL LETTER FROM PORSCHE 11/29/17. AS OF 3/28/18 PORSCHE STILL HASN'T SENT PARTS TO THE DEALERSHIPS TO FIX THIS PROBLEM. IN TURN THIS EFFECTS ME BECAUSE THE PORSCHE DEALERSHIPS WILL NOT PURCHASE A CALL W/ A SAFETY RECALL. UNTIL THIS ISSUE IS FIXED, I CANNOT SELL MY CAR. PORSCHE IS COSTING ME MONEY EVERY DAY THAT I AM HAVING TO WAIT ON THIS. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081600March 27, 2018
UNKNOWN OR OTHER
VEHICLE HAS AUTO ENGINE OFF WHEN STOPPED. FEATURE IS ON BY DEFAULT. DRIVER MUST REMEMBER TO CUT FEATURE OFF EACH TIME VEHICLE IS CRANKED. ON SEVERAL OCCASIONS THIS FEATURE HAS BEEN HAZARDOUS. WHEN STOPPING ON OPEN ROAD TO TURN ACROSS TRAFFIC THE STEERING WHEEL BINDS WHEN POWER IS LOST. WHEN IN LINE AT DRIVE THRUS OR IN SLOW TRAFFIC, VEHICLE LUNGES AS THE ENGINE STARTS BACK. THE DEFAULT FOR THIS FEATURE SHOULD BE OFF. IT IS A SAFETY ISSUE AND WE ARE TOLD BY DEALER DECISION WAS IN RESPONSE TO SUPPORT PUBLISHED EPA FUEL STANDARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078240March 8, 2018
FUEL/PROPULSION SYSTEM
NOTICE OF SAFETY RECALL RECEIVED ON 11/29/17 FROM PORSCHE. GAS LEAKING FROM FUEL FILTER PUMP FLANGE. SITUATION ALREADY HAPPENED TO MY VEHICLE PREVIOUS TO RECEIVING RECALL NOTICE. REQUIRED IMMEDIATE FIX DUE TO DANGER WITH GAS LEAKING UNDER VEHICLE. I HAD CAR REPAIRED AND WROTE TO WROTE TO PORSCHE TO REQUEST REIMBURSEMENT OF MY EXPENSES ON 12/1/17. NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076748March 7, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER PORSCHE IN OWINGS MILLS, MARYLAND) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076302March 5, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO PURCHASE A NEW FUEL PUMP AND TAKE THE VEHICLE TO A PORSCHE AUTHORIZED DEALER TO COMPLETE THE RECALL REMEDY. THE CONTACT INQUIRED ABOUT A REFUND, AND WAS ADVISED BY PORSCHE THAT PARTS WERE NOT AVAILABLE AND A SYSTEM FOR ISSUING REFUNDS HAD NOT BEEN CREATED. A DEALER WAS NOT YET CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076124March 4, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR LOST ALL ACCELERATION AND ENGINE SHUT COMPLETELY OFF HAPPENS FREQUENTLY. CAR ON SEPARATE OCCASION SIEVED AND SHOOK VIOLENTLY TO A STOP ON THE ROAD MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075222February 27, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEVINSON IMPORTS PORSCHE IN LITTLETON, COLORADO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073089February 15, 2018
POWER TRAIN
THE TRANSFER CASE IN THIS CAR IS FAILING AT 50,000 MILES LEADING TO POTENTIAL LOCK UP OF WHEELS, AXLES, OR TOTAL BREAKDOWN/SHUTDOWN AT HIGHWAY SPEED IF NOT CORRECTED. THERE ARE NUMEROUS KNOWN OWNERS EXPERIENCING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072224February 12, 2018
ELECTRICAL SYSTEM
THE CAR CUT OUT AS I WAS CROSSING A INTERSECTION WHILE IN MOTION LEAVING THE CAR DISABLED IN THE MIDDLE OF A BUSY INTERSECTION, LUCKILY OTHER DRIVERS SAW THE PROBLEM AND WENT AROUND ME. ALL WARNING LIGHTS CAME ON INCLUDING THE IGNITION LOCK FAULT. I TURNED IT OFF AND AFTER 2 MINUTES IT RESTARTED. THE NEXT DAY THE CAR WOULD NOT START, THE IGNITION LOCK FAULT CAME ON, AND THEN ALL OF THE OTHER WARNING LIGHTS CAME ON AND THE ENGINE WOULD NOT TURN OVER AND WAS LOCKED IN PARK. THIS HAPPENED ONCE BEFORE IN FEB 2017 WHEN A CORRODED WIRES WERE FOUND IN A MAIN BUNDLE OF WIRES IN THE DRIVERS FOOTWELL. THERE WAS NO WATER ON THAT AREA AND NOR HAS THERE BEEN ANY WATER ON THE CAR OR THE FOOTWELL. I HAVE HAD WEATHERTECH MATS IN PLACE HTE WHOLE TIME TO PREVENT THAT. THIS IS A SAFETY CONCERN THAT IT COULD GO DEAD IN THE MIDDLE OF OPERATION NOT JUST A STARTING ISSUE. I HAVE REVIEWED TECHNICAL BULLETIN NHTSA 10056337 WHICH DOES NOT PROVIDE ANY EXPLANATION FOR IMPLYING THAT THE LACK OF FEEDBACK HAS LEAD TO THE FACTORY NOT KNOWING TO FIX THE PROBLEM. PORSCHE NEED TO FIX THIS PROBLEM THE IMPROPERLY SPLICED WIRES AND THE BUNDLE NEED TO BE RETROFITTED IN A WAY TO PROTECT THEM FROM ONGOING CORROSION THAT IN MY CASE HAPPENED HAPPENED TWICE THE SECOND TIME ON 6,000 MILES AFTER THE LAST IN A CAR THAT IS KEPT IN A GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071952February 9, 2018
FUEL/PROPULSION SYSTEM
PORSCHE NOTIFIED ME OF RECALL NOVEMBER 29 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066573February 2, 2018
POWER TRAIN
IT IS A VERY COMMON PROBLEM FOR 2011+ CAYENNE THAT HAS THE TRANSFER CASE PROBLEM. THE CAR WON'T ACCELERATE SMOOTHLY DURING 1-2 GEAR AND 3-4-5 GEAR. IT IS VERY DANGEROUS WHILE TRYING TO MERGE ON THE FREEWAY. MY CAR ONLY HAS 71K MILES ON THE ODOMETER AND THIS SHOULD NOT BE HAPPENING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066432February 1, 2018
FUEL/PROPULSION SYSTEM
I GOT THE LETTER FOR RECALL OF REPLACE FILTER OF FUEL PUMP, CALL LOCAL DEALER MANY TIME AND GOT THE ANSWER WITH OUT THE PART , THIS UNSAFE UNDER DRIVING ? KEEP CONTINUES OR STOP DRIVING ? WE HAVE 2 KIDS , PLEASE ADVIDE ..THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029822January 31, 2018
ENGINE
2011 PORSCHE CAYENNE. CONSUMER WRITES IN REGARDS TO CAR STALLING WHILE DRIVING. *LD THE CONSUMER WAS ADVISED NO FAULT CODES APPEARED. THE VEHICLE STALLED AND DRIFTED INTO A CURB BENDING AND DAMAGING THE FRONT WHEELS. THE CHECK ENGINE LIGHT ILLUMINATED. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065290January 26, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (DAMBURY PORSCHE, 23 SUGAR HOLLOW RD, DANBURY, CT 06810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064243January 22, 2018
ENGINE
COOLANT DISTRIBUTOR BOLTED TO THE BACK OF ENGINE BLOCK HAS A GLUED -IN PIPE THAT CONNECTS TO A HOSE. THE GLUED-IN PIPE IS LEAKING AND HALF WAY PUSHED OUT OF THE DISTRIBUTOR. THE IMMINENT FAILURE OF THIS PART COULD HAVE CAUSED IMMEDIATE OVERHEAT AND FIRE DUE TO CATASTROPHIC COOLANT SYSTEM FAILURE. THE REPAIR IS EXTREMELY EXPENSIVE. PORSCHE HAS A NEW PART THAT HAS THE PIPE THREADED IN INSTEAD OF GLUED. PORSCHE SHOULD RECALL THIS AND PAY FOR THE REPAIR. THIS IS AN OBVIOUS DESIGN FLAW AND SAFETY ISSUE. IMAGINE 8 GALLONS OF HOT COOLANT DISCHARGING ALL OVER, SAY A MOTORCYCLIST GOING 70 MPH. THIS ISSUE WAS NOTICED WHILE DOING OTHER COOLANT SYSTEM MAINTENANCE THAT WAS ALSO NECESSITATED BY POOR DESIGN OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063382January 17, 2018
AIR BAGS
I CALLED THE PHONE THE DEALER AND THEY SAID THEY HAVE ZERO INFORMATION ON THIS ISSUE. PLEASE ADVISE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062396January 12, 2018
AIR BAGS
TAKATA AIRBAG FAILURE LIGHT IS ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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