Nissan Sentra Complaints (2002)

318 consumer complaints on file.

#10614557July 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR FLOW SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594098May 26, 2014
ELECTRICAL SYSTEM
I WAS TRAVELING ON THE HIGHWAY WHEN THE CAR SHUTOFF. THE RPM'S SHUT TO 0 IN 5TH GEAR. THE BATTERY WAS FINE. I BROUGHT IT TO THE SHOP AND THEY COULD NOT MAKE CONNECTION WITH THE ECM. I NEEDED AN ECM. THERE WAS A RECALL FOR THE CRANK POSITION SENSOR WHICH WAS PERFORMED IN 2004, THAT RECALL WAS ESTABLISHED BECAUSE OF VEHICLES STALLING WHILE DRIVING. THIS IS STILL A SERIOUS PUBLIC SAFETY ISSUE. I CALLED NISSAN AND THEY STATED BECAUSE OF THE AGE AND MILEAGE OF THE VEHICLE THERE WAS NOTHING THEY COULD FOR ME. SEARCHING ONLINE IN NISSAN FORUMS I REALIZED THIS IS A COMMON ISSUE FOR THAT YEAR. SO I AM NOT ALONE. THE RECALL SHOULD EXTEND UNTIL THIS PROBLEM IS FIXED PERIOD. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578972April 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 07V527000(ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574208March 22, 2014
AIR BAGS
I TOOK MY CAR IN FOR NHTSA RECALL 13V-136 TO PREMIER NISSAN OF SAN JOSE, AND THE DEALERSHIP SERVICE REP TOLD ME THEY INSPECTED BUT DID NOT REPLACE THE AIR BAG. THEY CLAIMED THAT THEY COULD TELL WHETHER OR NOT THE AIRBAG NEEDED REPLACEMENT BY INSPECTION AND THAT MINE DIDN'T NEED REPLACEMENT. I AM WRITING TO SEE IF IT IS APPROPRIATE THAT THEY DID NOT REPLACE MY AIR BAG, SINCE THE RECALL NOTICE SAYS "DEALER WILL REPLACE THE AFFECTED FRONT PASSENGER AIR BAG INFLATOR WITH A NEW ONE." MY AIR BAG LIGHT IS ON, AND THEIR DIAGNOSTIC TEST INDICATED A FAULT WITH THE PASSENGER AIR BAG. THEY WERE GOING TO CHARGE ME AROUND $800 TO CHANGE THE AIR BAG, AND I REFUSED AS I DON'T THINK I SHOULD PAY FOR A DEFECT THAT IS DUE TO THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568846March 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING OIL EXCESSIVELY AND HE COULD HE HEAR A LOUD KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE CATALYTIC CONVERTER HAD ALLOWED DEBRIS TO ENTER THE PISTONS AND AS A RESULT, THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 121,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568862March 12, 2014
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE ENGINE. THE CONTACT NOTICED THE VEHICLE WAS SMOKING AND OIL WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER, WHO ADVISED THAT THE PRE-CATALYTIC CONVERTER AND THE ENGINE WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V084000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,500. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10644052March 4, 2014
UNKNOWN OR OTHER
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563458February 7, 2014
ENGINE
NISSAN DENIES VEHICLE IS PART OF AN ONGOING PROBLEM WITH OIL ISSUES THAT EFFECT THE CATALYTIC CONVERTER. THIS VEHICLE HAS HAD A THE CATALYTIC CONVERTER REPLACED AT 14,000 MILES, AND MULTIPLE RECALLS HAVE BEEN ISSUED. NHTSA HAS THIS CASE ALREADY ON RECORD FOR THE CONTINUE PROBLEMS WITH THIS MAKE AND MODEL. DEFECTIVE ENGINE BUILD, NISSAN ATTEMPTS TO DEFLECT THE ISSUE TO THE DEALERS AND THEN BACK AGAIN. NISSAN CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552189November 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE IGNITION TURNED OFF, THE VEHICLE UNEXPECTEDLY ROLLED AWAY AND CRASHED INTO A POLE. AN OCCUPANT WAS PRESENT IN THE REAR DRIVER'S SIDE SEAT WHEN THE FAILURE OCCURRED BUT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 186,385.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10552268November 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACTED STATED THAT WHEN IDLING AT A STOP LIGHT, THE ENGINE WOULD SUDDENLY STALL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE DEALER REPAIRED THE CRANKSHAFT POSITION SENSOR. THE CONTACT STATED THAT LATER WHILE DRIVING 55 MPH, THE ENGINE SUDDENLY STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE CRANKSHAFT POSITION SENSOR WAS REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545286September 25, 2013
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ENGINE AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 165,112.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542621September 9, 2013
ENGINE
ENGINE STOPS RUNNING SUDDENLY FOR NO APPARENT REASON, AND WITH NO WARNING. THIS MAY HAPPEN WITHIN SECONDS OF STARTING THE ENGINE, AFTER A FEW MINUTES, AND SOMETIMES EVEN AS MUCH AS AN HOUR AFTER STARTUP. THE ENGINE RUNS SMOOTHLY WHEN IT RUNS, AND THERE IS NO WARNING WHEN IT STOPS RUNNING. THE CHECK ENGINE LIGHT IS NOT ILLUMINATED (EXCEPT IMMEDIATELY FOLLOWING STARTUP), AND MY LOCAL SERVICE STATION CANNOT ISOLATE A PROBLEM THAT WOULD CAUSE THIS BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538070August 30, 2013
AIR BAGS
I RECEIVED A NOTICE OF A RECALL FOR THE DRIVER'S SIDE AIRBAG OF MY 2002 NISSAN SENTRA IN THE MAIL, WHICH INSTRUCTED ME TO MAKE AN APPOINTMENT WITH MY LOCAL NISSAN DEALERSHIP TO HAVE THE NECESSARY REPAIRS MADE FREE OF CHARGE. I MADE AN APPOINTMENT AND APPEARED AT THE DEALERSHIP, AND THE DEALER IS TELLING ME THAT THEY CANNOT COMPLETE THE REPAIRS BECAUSE THE RECALL IS NOT YET ARCHIVED IN THEIR SYSTEM, AND THAT THE SYSTEM WILL TAKE ONE BUSINESS DAY TO BECOME AVAILABLE. THIS DIFFICULTY CONTRADICTS THE VERY NATURE OF A RECALL: TO ENSURE THE SAFETY OF THE DRIVER AS SOON AS POSSIBLE. BECAUSE OF AN INADEQUACY OF THEIR "SYSTEM"--THEY ARE FULLY EQUIPPED MECHANICALLY TO DO THE REPAIR--I'M EXPECTED TO DRIVE HOME AND RETURN A DIFFERENT DAY WITH AN UNSAFE DRIVER'S SIDE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523270July 5, 2013
ENGINE
CAR STALLED AFTER COMING UP TO STOP SIGN. THIS HAS HAPPENED A FEW TIMES. I HEARD IT COULD BE A CRANKSHAFT POSITION SENSOR FAILURE. ARE THERE ANY RECALLS ON THIS PARTICULAR PART? JULY 1ST 2013, MY BLOWER KNOB DID NOT TURN ON UNTIL I REACHED POSITION #4--THE REST DO NOT WORK, SO I CANNOT CONTROL HEATING, COOLING OR DEFROSTING. ANY RECALLS ON A BLOWER HEAT RESISTOR FAILURE? SEPTEMBER 2010, INTERMITTENT SPEED CONTROL ACCELERATING ON ITS OWN--ONGOING PROBLEM. JULY 3RD 2013, HEAT SHIELD BROKE IN TWO. ARE ANY OF THESE CONDITIONS ON A RECALL LIST? IF SO, WHERE DO I GO FROM HERE, SO I CAN GET THEM FIXED? ARE THERE ANY OTHER RECALLS, SUCH AS AIRBAGS, ETC.? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522164June 27, 2013
ENGINE
THE CAR ENGINE STOPS WHEN AT THE TRAFFIC LIGHT AND EVERY TIME THAT I STOP . I HAVE TO RESTART IT TO PROCEED AND THIS HAPPENS VERY OFTEN AND VERY FRUSTRATING.. THANKS GOD THAT I HAVEN'T HAD ANYONE REAR-ENDED ME SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511196May 8, 2013
ELECTRICAL SYSTEM
I WAS DRIVING WHEN ALL OF A SUDDEN SEVERAL LIGHTS IN THE CAR CAME ON AND THE VEHICLE SUDDENLY STOPPED IN THE ROAD AND WAS NOT ABLE TO RESTART. I TOOK IT IN FOR REPAIR A FEW DAYS LATER AND WAS TOLD IT WAS THE CAM AND CRANK SHAFT SENSOR FAILURE. ADDITIONALLY IT TURNED OUT TO BE A BAD ECM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499825February 24, 2013
ELECTRICAL SYSTEM
SERVICE ENGINE LIGHT ON. FAULT OF MISFIRE AND INTERIOR ENGINE GAUGE WAS INOP. VEHICLE STOPPED FOR NO REASON. TOOK VEHICLE TO DEALER SERVICE CENTER FOR ECM RECALL THEY COULD NOT PERFORM DUE TO INTERNAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481065October 19, 2012
ENGINE
I BEGAN TO HAVE TROUBLE WITH MY CAR A COUPLE OF WEEKS AGO. I HAVE BEEN GOING THROUGH A QUART OF OIL A DAY AND A TANK OF GAS IN A FEW DAYS. I TOOK IT TO MY MECHANIC AND HE FOUND OUT THERE IS A RECALL FOR MY VEHICLE. I WAS NEVER NOTIFIED OF THIS RECALL. I WAS IN THE MARINES AND WAS STATIONED AT SEVERAL DIFFERENT BASES. MY MOTHER?S ADDRESS WAS ALSO USED BY NISSAN BUT SHE NEVER RECEIVED ANY INFORMATION ON THE RECALL. I CONTACTED THE NISSAN DEALER IN NORFOLK NE. HE TOLD ME I HAD TO WAIT TWO WEEKS FOR THEM TO LOOK AT IT. THE PEOPLE I DEALT WITH WERE RUDE AND UNPROFESSIONAL AND ACTED LIKE I WAS AN INCONVENIENCE. I DID NOT HAVE ANOTHER VEHICLE AND I AM IN SCHOOL AND HAVE WORK SO I CONTACTED NISSAN USA. AFTER SEVERAL PHONE CALLS I WAS ABLE TO GET AN APPOINTMENT IN SIOUX CITY IA. I HAD TO HAVE MY VEHICLE TOWED AT MY EXPENSE TO SIOUX CITY. THEY LOOKED AT MY CAR AND FOUND OUT THAT THERE WERE SHREDS OF METAL IN THE ENGINE AND THE ENGINE NEEDS TO BE REPLACED. THEY STATED THEY WERE NOT GOING TO REPLACE THE ENGINE. THEY STATED I HAVE TO PAY FOR IT TO BE REPLACED. IN THE RECALL THEY SAID IT WOULD BE REPLACED AT NISSANS EXPENSE, A TOW IF NECESSARY WOULD BE PAID AND A RENTAL VEHICLE WOULD BE PROVIDED. NONE OF THIS HAS HAPPENED. I WOULD LIKE ASSISTANCE WITH THIS ISSUE BECAUSE THE ENGINE SHOULD BE REPLACED BY NISSAN. I TOLD THEM WHAT WAS WRONG AND MY MECHANIC CALLED AND TOLD THEM AS WELL. THEY HAVE STILL ARE NOT WILLING TO PAY FOR THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464756July 9, 2012
AIR BAGS
I WAS TRAVELING TO MY NEW HOME WHEN I REALIZED THE CAR IN FRONT OF ME WAS COMPLETELY STOPPED TO MAKE A LEFT HAND TURN. I SLAMMED ON MY BRAKES, BUT HIT THE CAR IN FRONT OF ME. MY AIR BAGS DID NOT DEPLOY. I AM CONCERNED BECAUSE THE CRASH CAUSED 4 FRACTURES IN MY RIGHT ANKLE AND FOOT.HAD THE AIRBAGS DEPLOYED, WOULD THEY HAVE HELD ME BACK IN MY SEAT AND LESSONED THE CRASH IMPACT ON MY FOOT/ANKLE? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10464250July 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A MECHANIC THAT DETERMINED THAT THERE WAS A MANUFACTURING DEFECT WITH THE CRANK POSITION SENSOR. THE VEHICLE WAS REPAIRED BY REPLACING TWO SENSORS LOCATED AT THE TOP AND BOTTOM HOWEVER THE FAILURE RECURRED. THE MECHANIC THEN ADVISED THAT THE REMEDY WAS TO REPROGRAM THE COMPUTER AT AN AUTHORIZED DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 170,000. THE FAILURE MILEAGE WAS 150,000. UPDATED 8/6/12 *CN UPDATED 08/14/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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