Nissan Quest Complaints
2,121 consumer complaints on file.
- #747421June 26, 2001FUEL SYSTEM, GASOLINE:DELIVERY
LAST FALL WE SMELLED GAS. WE TOOK THE CAR IN AND HAD THE OVERFLOW HOSE REPLACED. LATER, IN THE SPRING, THAT PART WAS RECALLED. AGAIN, THIS WEEK, WE SMELLED GAS. WE TOOK THE CAR AND HAD THE RECALL PART PUT IN. THE NEXT DAY WE STILL SMELLED GAS. THEY CALLED ME AND SAID IT WAS ANOTHER FUEL HOSE WHICH IS UNDER THE MANIFOLD. THAT IS TWO FUEL HOSE LEAKS IN LESS THAN A YEAR. THAT IS SCARY. WHAT IF I DIDN'T HAVE $228 TO REPLACE IT? THIS IS A HUGE FIRE HAZARD. I AM BECOMING SCARED TO DRIVE THIS CAR. PLEASE CONSIDER THIS A SERIOUS PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #747383June 25, 2001ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DEALERSHIP FIXED LOCK PROBLEM, BUT THEN REFUSED TO FIX ALARM PROBLEM AFTER CAR WAS PAID FOR. THEY TOLD ME IT WASN'T THEIR PROBLEM, AND THAT IT WOULD COST ME ABOUT $500.00 TO FIX IT. I COULDN'T AFFORD TO GET IT FIXED RIGHT. CAN YOU HELP ME WITH THIS PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #890763June 20, 2001STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE WAS IN THE UP POSITION FOR A FEW MINUTES WHEN IT SUDDENLY CAME CRASHING DOWN. RIGHT SIDE METAL ARM ATTACHED TO LIFT GATE HAD SNAPPED AND WAS BENT. NO INJURIES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #889959June 7, 2001VISIBILITY:GLASS, SIDE/REAR
GLASS ON PASSENGER'S SIDE OF VEHICLE, RIGHT SIDE OF WINDSHIELD AND RIGHT SIDE DOOR WINDOWS, ARE BECOMING DISTORTED, AND IMPAIR VISIBILITY OF DRIVER. MANUFACTURER IS UNWILLING TO ASSIST CONSUMER WITH THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #746441June 5, 2001FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
NOTICED GAS SMELL INSIDE AND AROUND VEHICLE FOR SOME TIME EVEN AFTER THE RECALL FIX WAS DONE. ON DATE OF FAILURE, VEHICLE WAS HARD TO START AND ENGINE RAN POORLY WITH VISIBLE SMOKE FROM THE EXHAUST. GAS FUMES WERE EXTREMELY STRONG AND GAS WAS VISIBLE ON INJECTOR AND ENGINE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #889291May 29, 2001VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ACCLERATOR PEDAL BECOMES STICKY. CONTACTED DEALER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #889324May 29, 2001SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WAS HAVING VEHICLE SERVICED WHEN PROBLEM WITH BRAKE PADS WAS NOTICED. HAD NO WARNING THAT PADS WERE THIN AND WOULD NEED TO BE REPLACED AT 15,000 MILES. CONTACTED REPRESENTATIVE, INFORMED CONSUMER VEHICLE WAS HEAVY IN FRONT WHICH CAUSED PADS TO WEAR OUT QUICKLY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #889215May 25, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
CONSUMER WAS TRAVELING ON HIGHWAY AND HEARD A NOISE. THEN, WARNING LIGHT WOULD COME ON DASHBOARD INDICATING PASSENGER SLIDING DOOR WOULD OPEN WHILE DRIVING VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #889063May 24, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER FILLING FUEL TANK FUEL GAUGE ERRATICALLY REGISTERS CORRECT LEVELS OF FUEL. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745527May 19, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVERS SIDE DOOR CANNOT BE OPENED AT ALL, EVEN IN AN EMERGENCY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #561239May 16, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PRIOR TO RECALL NOTIFICATION (00V419001), CONSUMER PAID FOR NECESSARY REPAIRS, CONSUMER CALLED THE NUMBER ON THE BACK OF NOTIFICATION, BUT WAS NEVER ABLE TO GET THROUGH, CONSUMER IS NOW SEEKING REIMBURSEMENT IN WRITING. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #888388May 16, 2001FUEL SYSTEM, GASOLINE
WHEN TRAVELING THERE IS GASOLINE SMELL INSIDE OF VEHICLE. DEALERSHIP IS AWARE OF PROBLEM.*AK CONSUMER STATES THERE IS ALSO A GASOLINE SMELL WHEN VEHICLE IS PARKED.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745414May 16, 2001STEERING:HYDRAULIC POWER ASSIST SYSTEM, AIR BAGS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AIRBAG LIGHT FLASHING/SYSTEM INOPERABLE. WARRANTY EXPIRED 5 MONTHS AGO.DEALER WILL INSPECT FOR $75.///DOORS LOCK/UNLOCK BY THEMSELVES. DEALER REPLACED LOCKS AT COST OF $393.///SLIDING DOOR DOESN'T CLOSE PROPERLY AND SOMETIMES WILL NOT OPEN. SUSPECT LOCK FAILURE.///POWER STEERING FAILS INTERMITTENTLY AT SPEEDS OF LESS THAN 10MPH.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745323May 14, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR POPS OPEN INTERMITTENTLY WHEN VEHICLE IS IN MOTION. LOCKING DOOR DOES NOT PREVENT DOOR LATCH FROM POPPING OPEN. ALSO DEALER ADVISED OF CRACKS IN THE STEERING COLUMN WHERE THE BOLTS HAVE TORN AWAY FROM THE ANCHOR POSITIONS. CAR HAS NOT BEEN IN ANY ACCIDENTS AND ONLY HAS 50, 000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #887997May 11, 2001ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN VEHICLE REACHES SPEED OF 70 MPH AND ON VERY HOT DAYS, OVER 90 DEGREES, VEHICLE WILL DIE. VEHICLE MUST SIT FOR 30 MINUTES BEFORE VEHICLE CAN RESTART. THIS PROBLEMS OCCURS EVERY YEAR, BUT DEALER CANNOT DETERMINE CAUSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745164May 10, 2001LATCHES/LOCKS/LINKAGES:DOORS:LATCH
SLIDING DOOR ON PASSENGER SIDE OF VAN OPENS BY ITSELF. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #561156May 9, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL
PRIOR TO REALL NOTICE, CONSUMER EXPERIENCED PROBLEMS WITH THE FUEL HOSE AND IT WAS REPLACED, CONSUMER IS NOW REQUESTING REIMBURSEMENT.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #745041May 7, 2001CHILD SEAT:RETRACTOR
OUR QUEST COMES EQUIPPED WITH BUILT-IN, FOLD DOWN CHILD SEATS IN THE SECOND ROW. HOWEVER, THE SAFETY BELTS FOR THESE SEATS (SIMILAR IN CONFIGURATION TO A REGULAR CARSEAT, THUS SECURING THE SHOULDERS, CHEST AND ABDOMEN) RETRACT SO SEVERELY THAT EVERY CHILD I'VE SAT IN THE SEATS COMPLAINS THAT IT'S "TOO TIGHT." AND IT IS. WHEN I GO TO PULL THE STRAPS LOOSE I HAVE TO TRY SEVERAL TIMES TO DISENGAGE THE LOCKING DEVISE IT SEEMS TO HAVE. THIS IS SCARY FOR THE CHILD, WHO IS TRULY BEING SQUEEZED AND WOULD BE TERRIFYING IN AN ACCIDENT IF REMOVING THE CHILD FROM THE SIT WAS AN URGENT MATTER. WHEN THE STRAPS LOCK MY SON HAS ALMOST TWISTED HIS ARMS BACKWARDS WHILE I'M TRYING TO RELEASE HIM. THE SEATS ARE VERY HELPFUL TO HAVE, IN THEORY. BUT BECAUSE THE STRAPS LOCK SO TIGHTLY I HESITATE TO USE THEM. RELATEDLY, ADULTS SITTING IN THAT ROW HAVE ALSO COMPLAINED THAT THE ADULT BELT LOCKS INTO A VERY TIGHT POSITION, REQUIRING THEM TO PULL ON THE STRAP SEVERAL TIMES UNTIL IT FINALLY LOOSENS A BIT, FOR A WHILE. MY DEALER SAYS NISSAN SERVICE CAN ONLY "CLEAN" THE SEAT BELTS, NOT LOOSEN OR REPLACE THEM. I DO PLAN TO TAKE THE CAR IN TO SHOW THEM THE PROBLEM, BUT THEY DIDN'T SOUND LIKE THEY'D BE ABLE TO FIX THE PROBLEM. COMPLAINS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #887216May 1, 2001FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THERE IS A STRONG SMELL OF FUEL. CONTACTED DEALER.*AK THE INTAKE MANIFOLD HOSES WERE REPLACED BY THE DEALER BECAUSE IT WAS DEFECTIVE. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #887111April 30, 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN GAS TANK IS HALF FULL OR LOW A ROTTEN EGG SMELL WILL OCCUR, MAKING CONSUMER SICK. PLEASE PROVIDE FURTHER INFORMATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0