Nissan Quest Complaints

2,121 consumer complaints on file.

#751886September 7, 2001
STRUCTURE:BODY:DOOR
THE POWER DOOR LOCKS ON MY 96 NISSAN QUEST HAVE A MIND OF THEIR OWN. THE FAMILY CALLS THEM "CRAZY" AND WE HAVE TO MAKE SURE THAT WE DO NOT EVER LEAVE THE VEHICLE WITHOUT THE KEYS IN HAND. I AM RETIRED AND MY WIFE AND I BABY SIT SOME OF OUR GRANDCHILDREN, WE PRAY THAT WE DON'T FORGET ABOUT THEM "CRAZY" DOOR LOCKS WHILE TRANSPORTING THE GRAND KIDS. I MENTIONED THE PROBLEM TO A LOCAL SERVICE REP. AND HE WAS WELL AWARE OF THE PROBLEM WITH THE QUEST VAN POWER DOOR LOCKS. HE INDICATED THAT THEY HAD BEEN UNABLE TO FIX THE PROBLEM EVEN AFTER REPLACING ALL THE POWER DOOR LOCKS. THIS LEFT ME WITH THE FEELING THAT A ROOT CAUSE HAD NOT BEEN FOUND AND PERHAPS I WOULD BE NOTIFIED IN THE NEAR FUTURE OF A "RECALL" OR SERVICE BULLETIN TO HELP WITH MY "CRAZY" POWER DOOR LOCKS. AFTER JUST SEEING THE CBS REPORT TONIGHT, IT IS APPARENT THAT MANY OTHER HAVE THIS SAME PROBLEM, BUT HAVE NOT LET NHTSA KNOW. I JUST SPENT OVER $500 TO FIX THE AIR BAG LIGHT FROM COMING ON, TO REPLACE THE CONTROL MODULE, NOW I AM WONDERING IF THE POWER DOOR LOCKS PROBLEM MAY BE ANOTHER BAD CONTROL MODULE. CONTROL MODULES THAT INVOLVE SAFETY ISSUES SHOULD BE VERY RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751680September 5, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I AM EXPERIENCING A VERY COMMON PROBLEM WITH MY NISSAN VEHCILES. I HAVE LOCATED THE SAME PROBLEM THROUGHOUT YOUR COMPLAINTS DATABASE FOR MANY NISSAN MODELS AND VARIOUS YEARS. I NEED YOUR HELP IN RESOLVING THIS PROBLEM WITH THE DEALER. THEY SHOULD ISSUE A RECALL OR PAY FOR ALL REPAIRS. PLEASE REFER TO THE NUMEROUS COMPLAINTS ON YOUR WEB SITE SUCH AS THE FOLLOWING FOR THE '94 NISSAN QUEST:ODI #S- 718520, 710278, 835965, 781102, 781100, 720610, 533368, 781099, 715129, 720103, 722946, 850195.....I CAN FIND ALOT MORE ODI NUMBERS FOR THE SAME PROBLEM FOR THE '1993-'1995 QUESTS, PATHFINDERS, MAXIMAS, ETC. NISSAN IS HIDING A MAJOR PROBLEM.* NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751514September 1, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE QUIT ENTIRELY WHEN TRAVELING AT 77 MPH ON INTERSTATE .WAS ABLE TO COAST INTO REST AREA. WAS TOWED TO NISSAN DEALER IN TALLAHASSEE , FL AND THE FUEL PUMP WAS REPLACED. THIS WAS NOT REPORTED AT THE TIME TO NTSA . I AM REPORTING THIS NOW BECAUSE I NOW KNOW THE PROBLEM IS WIDE SPREAD. MY SON IN LAW BOUGHT A QUEST THE SAME TIME AND HE HAS HAD 4 FAILURES.2 OCCURED LAST WEEK. WE NOW FIND OUT HIS SISTER OWNS A QUEST AND SHE HAS HAD A FAILURE. IT APPEARS THE FAILURE OCCURS AT HIGH SPEEDS IN HOT DRIVING CONDITIONS. MY CONCERN NOW IS IT WILL HAPPEN AGAIN IF THE PROBLEM STILL EXISTS. I HAVE NOT DUPLICATED THOSE CONDITIONS I JUST DESCRIBED SINCE MY INCIDENT, BUT MY SON IN LAW HAS. HE LIVES IN CA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900327August 31, 2001
TIRES
WHILE DRIVING, FIRESTONE AFFINITY TIRE EXPERIENCED BLOWOUT, CAUSING DAMAGE TO VEHICLE, CLAIM 23-1380-701. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#562847August 30, 2001
TIRES
CONSUMER HAS EXPERIENCED TWO FLAT TIRES ON TWO SEPARATE OCCASIONS, WHILE DRIVING IN HOT WEATHER, THE DEALERSHIP AND THE TIRE MANUFACTURER ARE NOT WILLING TO TAKE ANY RESPONSIBILITY FOR THE TIRES.( GENERAL TIRES P215/70 R15)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751110August 25, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THIS VEHICLE'S DOORS WILL LOCK RANDOMLY FOR NO KNOWN REASON. IT HAPPENS WHETHER RUNNING OR NOT AND IS COMPLETELY AT RANDOM. IT PRESENTS THE POSSIBLITY OF A SMALL CHILD BEING LOCKED IN THE VEHICLE AND IF THE KEYS ARE ALSO IN THE VEHICLE THE CHILD COULD BE TRAPPED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894879August 21, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHEN UNLOCKING THE DOORS THEY APPEAR TO BE UNLOCKING, BUT THEY RELOCK BY THEMSELVES IMMEDIATELY.*AK THE CONSUMER STATED THAT SOMETIMES TAKES 4 TO 5 TRIES TO GET INTO VAN. ALSO LOCKS WILL RELOCK AUTOMATICALLY IF YOU USE KEY OR REMOTE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750596August 16, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY ENGINE HAS AN INTERMITTENT IDLE CONTROL PROBLEM. PERIODICALLY (EVERY WEEK TO TWO WEEKS) MY ENGINE WILL HAVE DIFFICULTY MAINTAINING IDLE. THE ENGINE STARTS EVERY TIME. AFTER 5 MINS. OF RUNNING TIME, THE ENGINE IDLE SPEED STARTS TO FLUCTUATE BETWEEN 0 RPM AND 1200 RPM. THE NORMAL IDLE SPEED AFTER THE INITIAL 5 MIN. WARM UP PERIOD IS 700-800 RPM. THIS IDLING PROBLEMS LASTS FOR APPROXIMATELY 10-20 MINS. IF I DO NOT ATTEMPT TO RESTART THE ENGINE AND LET MY ENGINE REST, THE IDLING PROBLEM RESOLVES ITSELF. AFTER 20 MINS. I CAN START THE ENGINE AND IT WILL RUN FINE WITHOUT ANY PROBLEMS FOR ANOTHER TWO WEEKS. IN ADDITION, IF I LEAVE MY FOOT ON THE ACCELERATOR FOR ABOUT 15 MINS., THE IDLING PROBLEM RESOLVES ITSELF AND THE ENGINE HAS NO PROBLEMS FOR ANOTHER TWO WEEKS. THIS PROBLEM IS VERY DIFFICULT TO FIX BECAUSE I CANNOT BRING THE CAR TO THE REPAIR SHOP WITH THE CAR DISPLAYING THIS IDLING CONTROL DIFFICULTY BECAUSE THE PROBLEM RESOLVES ITSELF AFTER 20 MINS. I HAVE TRIED TO HAVE THIS IDLING CONTROL PROBLEM DIAGNOSED AND REPAIR BUT THE REPAIR SHOP COULD NEVER CAUSE MY CAR TO DISPLAY THIS IDLING CONTROL MALFUNCTION THAT I DESCRIBED. DURING THE WHOLE TIME PERIOD AT THE REPAIR SHOP, MY CAR STARTED EVERY TIME AND MAINTAINED IDLE WITHOUT ANY DIFFICULTIES. IN ADDITION, WHEN THEY TRIED TO CHECK THE COMPUTER FOR ANAMOLOUS CONDITIONS, THERE WERE NO PROBLEMS WITH THE IDLE CONTROL SOFTWARE. THIS PROBLEM HAS BECOME A CONCERN BECAUSE IT IS A SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894575August 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN THERE IS PRESSURE ON BRAKES, PEDAL STAYS IN SAME APPLIED POSITION AND BRAKES RELEASE, ALLOWINGVEHICLE TO ROLL. THIS HAPPENED ON 3 OCCASIONS.WHEN CAR WILL COAST WHILE APPLYING BRAKE,AND WHEN GOING DOWN HILL AND IN STOP POSITION, BRAKES WILL RELEASE. CONTACTED DEALER, AND DEALER CHECKED FOR SERVICE BULLETINS AND WARNINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750469August 14, 2001
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, ELECTRICAL SYSTEM:IGNITION:SWITCH
ORIGINAL INCIDENT 08/21/00 LOSS OF POWER TO ACCELERATOR, ALL IDIOT LIGHTS COME ON, HIGH PITCHED HUM. DEALER REPLACED O-2 SENSOR AND IGNITION SWITCH THEN IN FEB. 2001 REPLACED A BACK PRESS HOSE (CHECK ENGINE LIGHT HAD BEEN COMING ON SINCE REPAIR IN AUGUST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894222August 13, 2001
STRUCTURE:BODY:DOOR
WHENEVER VEHICLE IS AT A STANDSTILL AND DOORS ARE NOT LOCKED, THEY WOULD AUTOMATICALLY LOCK ON THEIR OWN. HAD ACTUATOR REPLACED TWICE WHEN THIS HAD HAPPENED IN DRIVERWAY WITH CHILDREN IN VEHICLE.*AK CONSUMER STATES DOORS WILL LOCK ON THEIR OWN AT RANDOM, THIS HAS HAPPENED NUMEROUS TIMES, MANUFACTURER HAS DENIED THAT THERE IS A SERIOUS PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750253August 12, 2001
STRUCTURE:BODY:DOOR
WE HAVE A 2000 NISSAN QUEST MINIVAN. WE HAVE ELECTRONIC REMOTES TO LOCK/UNLOCK THE DOORS. OUR 8 YEAR OLD DAUGHTER, JENNA, HAD HER FINGERS ACCIDENTLY SLAMMED IN THE FRONT PASSENGER DOOR. THERESA, THE MOM, WAS INSIDE THE CAR & TRIED TO OPEN THE FRONT PASSENGER DOOR TO FREE JENNA'S FINGERS. EVERY TIME THERESA TRIED TO OPEN THE DOOR, ALL THE DOORS ON THE VAN WOULD LOCK & THE LIGHTS WOULD FLASH. FINALLY, TONY, THE DAD, WAS ABLE TO OPEN THE DOOR FROM THE OUTSIDE AND FREE JENNA'S FINGERS.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#894084August 10, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT IN MIDDLE SEAT KEEPS TIGHTENING OWN ITS OWN. SEAT BELT TIGHTENS UNTIL ALOT OF PRESSURE IS ON CHEST. TO RELEASE PRESSURE CONSUMER HAS TO UNBUCKLE BELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893909August 9, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHEN STARTING VEHICLE BATTERY BLEW UP. CONSUMER REPLACED BATTERY, BUT VEHICLE WAS NOT TAKEN TO DEALER OR MECHANIC TO DETERMINE CAUSE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893910August 9, 2001
VEHICLE SPEED CONTROL
WHEN OUTSIDE TEMPERATURE IS OVER 90 DEGREES AND VEHICLE HAS BEEN SITTING IN SUN, VEHICLE WILL ALLOW GAS TO GET TO ENGINE ERRATICALLY AND ENGINE CHECK LIGHT WILL COME ON, RESULTING IN UNPREDICTABLE DECELERATION. CONSUMER HAS TAKEN VEHICE TO DEALER ON NUMEROUS OCCASIONS, BUT WAS NOT ABLE TO DIAGNOSE THE DEFECT. CONSUMER TOOK VEHICLE TO ANOTHER DEALER WHO REPLACED THROTTLE SYSTEM SENSOR SWITCH WHICH DID NOT CORRECTED THE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893975August 9, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER'S SIDE DOOR WILL NOT UNLOCK WITH OR WITHOUT THE KEY. A PASSENGER WOULD NOT BE ABLE TO EXIT CAR IN AN EMERGENCY. *AK AFTER BEING REPAIRED, THE SAME FAILURE OCCURRED AGAIN AND HAS BEEN REPAIRED AGAIN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893633August 7, 2001
STRUCTURE:BODY:DOOR
WHEN GOING IN OR OUT OF THE VEHICLE ALL DOORS WILL AUTOMATICALLY LOCK. SOMETIMES WHEN GETTING OUT DOORS WILL LOCK BEFORE GETTING CHILDREN OUT. A CHILD CRAWLED IN, AND DOORS LOCKED. CONSUMER HAD TO GET KEY TO LET CHILD OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893638August 7, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE SPUTTERED AT ANY SPEED, DEALER NOTICED A BOLT THAT HOLDS ENGINE MANIFOLD HAD BROKEN. PLEASE ADD FURTHER COMMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#893253August 2, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER UNLOCKED THE PASSENGER DOOR BY DEPRESSING THE UNLOCK BUTTON, WHEN PULLING THE HANDLE TO OPEN THE DOOR, THE SIDE DOOR LOCKED WITHOUT ANY INDICATION, CONSUMER STATES THAT THIS HAPPENS ALL THE TIME. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749625August 2, 2001
STRUCTURE:BODY:DOOR
THE VEHICLE LOCKS THE DOOR AUTOMATICALLY WITH NO REASON. THIS CAN HAPPEN EVEN WHEN THE VEHICLE'S ENGINE IS RUNNING. ALSO, IF UNLOCKING THE VEHICLE BY THE REMOTE KEYLESS ENTRY, THE DRIVER DOOR WILL OPEN. UPON PRESSING THE "UNLOCK" BOTTON AGAIN TO UNLOCK ALL DOORS, ALL DOOR WILL UNLOCK AND IMMEDIATELY ALL, INCLUDING THE DRIVER'S DOOR WILL LOCK. TWICE I HAD MY CAR LOCKED UP ON ME WHILE RUNNING IN MY GARAGE. I AM A PROUD FATHER OF A NEW INFANT. WHILE TRYING TO PUT THE BABY IN THE VEHICLE, WHAT CAN I DO IF THE DOORS LOCK ON THEIR OWN AGAIN? IT WILL BE A DANGER TO MY CHILD'S SAFETY. ALSO, IF YOU TRY TO UNLOCK THE CAR WITH THE UNLOCK (ELECTRICAL) BOTTON, IT SOMETIME WILL NOT LET YOU DO SO BY AUTOMATICALLY LOCKING THE CAR. THIS IS A SAFETY ISSUE IF WE NEED TO EXIT THE VEHICLE IN AN EMERGENCY. PLEASE REVIEW AND ADVISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Quest