Nissan Murano Complaints

5,967 consumer complaints on file.

#10116248April 2, 2005
STEERING:HYDRAULIC POWER ASSIST:PUMP
COLD STARTS CANNOT TURN STEERING WHEEL BACKING OR REVERSING ,INFANT IN CAR,AND POWER STEERING BINDING.NISSAN SAYS NORMAL,2005 MURANOS CORRECTED WITH NEW POWER STEERING PUMP.WHEN COULD NOT TURN STEERING OR BINDING STEERING WHEEL ALMOST HITTING VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116218April 1, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BRAKE AND BATTERY LIGHTS CAME ON SIMULTANEOUSLY, INDICATING INCIPIENT ALTERNATOR FAILURE. NISSAN MURANO (2003) TAKEN TO DEALER FOR ALTERNATOR REPLACEMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117322March 28, 2005
FUEL SYSTEM, GASOLINE
2004 NISSAN MURANO MILES PER GALLON INTAKE IS DIFFERENT THAN WHAT IS ADVERTISED ON THE WINDOW STICKER ON THE VEHICLE.***TRANSFERRED TO RULEMAKING***. *MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114388March 21, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FOR 2003 NISSAN MURANO FAILED AT 12000 MILES. THERE ARE MANY MORE COMPLAINTS AT NISSANMURANO.ORG SOME REPORT ALTERNATOR FAILURE AS EARLY AS 3500 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114314March 18, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CAR HAD LOST POWER ON A FEW OCCASSIONS A YEAR AGO, WHICH WAS BROUGHT TO NISSANS ATTENTION. THEY PERFORMED DIAGNOSTICS AND SAID THERE WERE NO CODES. SHORTLY THERE AFTER THE VEHICLES BATTERY WENT DEAD. TOOK IT TO NISSAN, THEY REPLACED IT, AND CHARGED US FOR THE BATTERY. APPROXIMATELY 6 MONTHS LATER WE GOT LOSS OF POWER AGAIN FOLLOWED BY BRAKE AND BATTERY LIGHT COMING ON THEN CAR DIED. AFTER RESEARCH I SEE THERE WAS A TSB BUT NO ONE AT THE DEALERSHIP TOLD ME ABOUT IT EVEN AFTER I HAD ASKED THEM IF THERE HAD BEEN ANY TSBS ISSUED SINCE THIS WAS THE FIRST YEAR OF THE VEHICLES EXSISTANCE. MY WIFE WAS DRIVING THE CAR WHEN THE LOSS OF POWER OCCURRED AND THANK GOD SHE WAS NOT HIT!!!!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114147March 16, 2005
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED IN 2003 NISSAN MURANO LEADING TO UNEXPECTED LOSS OF ALL ELECTRICAL POWER. THIS RESULTED IN LOSS OF POWER ACCESSORIES (BREAKS, STEERING, LIGHTS ETC). THE ENGINE WAS NON-RESPONSIVE TO THROTTLE INPUT. TRAFFIC WAS LIGHT AND WAS ABLE TO PULL TO SIDE OF THE ROAD SAFELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113889March 10, 2005
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILED AT 32000. SEEMS THIS IS CHRONIC WITH NISSAN MURANO'S AND I FEAR THAT MY REPLACEMENT ALTERNATOR WILL BE AS BAD AND ALSO FAIL AT 60000 -- FALLING BEYOND MY WARRANTY AND COSTING MUCH TO REPLACE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113901March 10, 2005
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I WAS DRIVING MY CAR AND THE BATTERY AND BRAKE SERVICE LIGHTS CAME ON. I DROVE IT TO THE LOCAL NISSAN DEALERSHIP AND THEY ADVISED THE ALTERNATOR NEEDED TO BE REPLACED. I NEW PART IS BEING ORDERED AND THE PART WILL BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114856March 9, 2005
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
WHILE DRIVING DRIVER NOTICED THAT THE VEHICLE STARTED SLOWING DOWN. AFTERWARDS THE DASHBOARD LIGHTS FLASHED ON AND OFF. ALSO, DRIVER NOTICED THAT THE STEERING AND THE BRAKES FAILED TO WORK PROPERLY. THE VEHICLE STALLED, AND THE DRIVER WAS UNABLE TO RESTART VEHICLE, AND IT WAS TOWED TO THE DEALER. MECHANIC DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. DRIVER INFORMED THE MECHANIC THAT THIS WAS THE SECOND REPLACEMENT OF THE ALTERNATOR, BUT PROBLEM HAS NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115537March 7, 2005
EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE
THE LEFT XENON HEADLIGHT IN THE CONSUMER'S 2004 NISSAN MURANO WAS STOLEN. *NAR** *NM *JB A THIEF ENTERED THE CONSUMERS VEHICLE VIA KEYHOLE, POPPED THE KEYHOLE AND STOLE THE LEFT LIGHT. THE CONSUMER FELT THAT THE EASY ENTRANCE WAS A DEFECT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112460March 3, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHEN YOU ACTIVATE THE HIGH BEAMS BY PRESSING THE LIGHTS STALK TOWARD THE DASH, THE SWITCH FOR TURNING THE LIGHTS ON AND OFF MOVE AND YOUR HEADLIGHTS GO OUT. IT HAS HAPPENED TO MYSELF AND MY WIFE 20 TIMES IN THE PAST YEAR AND WE HAVE ALMOST HAD ACCIDENTS BECAUSE WE CAN NOT SEE NOR CAN ONCOMING CARS SEE US. IT IS A DESIGN FLAW IN THAT THE HEADLIGHT SWITCH MOVES TOO EASILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112481March 3, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
REPEATING ALTERNATOR FAILURE, FIRST FAILURE AROUND LESS THAN ONE YEAR OLD (AROUND 18,000 MILES) REPEATED FAILURE AROUND 40,000 MILES. CAR IS CURRENTLY TWO YEAR OLD. REPLACED ALTERNATOR AFTER FIRST FAILURE, BUT CONTINUED TO HAVE REPEATED FAILURES. OLD ALTERNATOR IS AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112354March 1, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
AT 38K MY BATTERY LIGHT AND BRAKE LIGHT CAME ON. THE NEXT DAY I WAS DRIVING IT TO THE DEALERSHIP WHEN IT COMPLETELY STOPPED RUNNING. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS THE ALTERNATOR AND BATTERY. ALTERNATOR COSTING ME $580+$115 FOR THE BATTERY+$100 FOR TOWING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112173February 25, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER
THERE SEEMS TO BE A DEFECT IN THE WIPER SYSTEM ON THE MURANO. AFTER A SNOWSTORM I CLEANED THE WINDSHIELD OF SNOW AND TURNED ON THE WIPERS. SNOW BLEW OFF THE TOP OF THE CAR, THE RIGHT WIPER PUSHED IT DOWN. AS A RESULT THE RIGHT WIPER COULD NOT GO DOWN COMPLETELY. THIS THREW OFF THE TIMING OF THE LEFT AND RIGHT WIPER AND THE TWO GOT TANGLED AND BEND. A NEW LEFT WIPER WAS ORDERED AND PAID FOR FROM NISSAN ON FEB 3, 2004. IN THE MEANTIME THE WIPER WERE BEND BACK INTO POSITION. EARLIER THIS WEEK IT SNOWED AGAIN SAND THE SAME THING HAPPENED AND NOW THE WIPERS ARE TOTALLY MANGLED. IT HAS BEEN OVER 3 WEEKS SINCE I PAID FOR A NEW WIPER AND THE PARTS DEPT AT NISSAN IN ENGLEWOOD CLIFFS NJ TELLS ME THEY ARE ON BACK ORDER AND CANNOT BE OBTAINED. THE SERVICE DEPT AT THE SAME DEALER TELLS ME THE WIPERS SHOULDN'T BE USED WHEN THERE IS SNOW. I WOULD LIKE TO KNOW IF I AM THE ONLY ONE WITH THE PROBLEM WHY IS THERE A BACKORDER. THE CAR CANNOT BE USED IN THE RAIN NOR SNOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111924February 22, 2005
STEERING
CONSUMER REPORTS STATES THERE IS A STEERING DEFECT. THEY CONFIRM THIS TO ME IN AN EMAIL THAT THE STEERING CANNOT COPE WITH "FAST STEERING INPUTS" ETC. NISSAN DENIES THIS. CONSUMER REPORTS DOES NOT RECOMMEND BUYING THE CAR FOR THIS REASON. I WOULD LIKE AN HONEST ANSWER AS WE BOUGHT A NEW ONE IN 8/04."MURANO" IS THE MODEL TYPE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110476February 13, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
8/27/04 GOING AT 65 MPH CAR WOULD NOT ACCELERATE AND WILL ROLL TO A STOP, HAD TO BE TOWED AFTER THAT. 8/30/04 SAME PROBLEM AGAIN. TOWED BACK TO DEALER. 2/2/05 CAR WOULD NOT START- JUMPER CABLE START- DEALER REPLACED BATTERY. AND 2/11/05 ENGINE SHUT OFF WHEN COMING OUT OF A BUSY INTERSECTION- HAD TO BE TOWED STILL IN SHOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110239February 10, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NISSAN MURANO LOSSING OIL PRIOR TO FIRST 3,000 MILE OIL CHANGE, TRANSMISSION PULLED TO REPLACE ENGINE OIL SEAL. VEHICLE CONTINUES TO LOSS OIL NOW WITH 20,000 MILES. THERE IS A STRONGE OIL SMELL IN CAR. BOTH ENGINE AND TRANSMISSION PULLED AGAIN. WAITING ON DEALER REPAIR SHOP TO RETURN CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110283February 10, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM
PREMATURE ALTERNATOR &/OR BATTERY FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110070February 8, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
THE BRAKE LIGHT AND BATTERY LIGHT CAME ON MY 2003 MURANO, ABOUT 5,000 MILES AFTER THE WARRANTY EXPIRED. I CALLED THE DEALERSHIP THE NEXT MORNING AND WAS TOLD IT WAS LIKELY THE ALTERNATOR AND TOLD THE VEHICLE MAY NOT MAKE IT IN TO THE DEALERSHIP FOR REPAIR (IT SEEMS THEY KNEW OF THIS PROBLEM BEFORE EVEN EXAMINING IT). I HAD ANOTHER CAR FOLLOW ME IN BUT LUCKILY MADE IT IN BUT THE PROBLEM WAS THE ALTERNATOR FAILED AND HAD TO BE REPLACED FOR $560. I HAVE RECENTLY GONE ONLINE AND FOUND THIS IS AN ALL TO COMMON PROBLEM WITH THE ALTERNATOR IN THIS VEHICLE AND NISSAN NEEDS TO ADDRESS THIS, I WAS LUCKY NOT TO BE STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108272January 31, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I PURCHASED A NISSAN MURANO 2004 SUV. WHEN STEERING, MOSTLY AT LOW SPEEDS MY CAR LOOSES ITS POWER STEERING. ON AND OFF THE STEERING WHEEL GETS HEAVIER. I AM VERY CONCERNED WITH THAT FACT MOST OF ALL THAT MY WIFE DRIVES THE CAR WITH OUT TWO LITTLE CHILDREN. I BELIEVE NISSAN SHOULD BE FORCED TO ADDRESS THE ISSUE SINCE THEY DID IT WITH THE UPCOMING NEW 2005 MURANO. DON'T YOU THINK THAT THE SAFETY OF THE 2004 MODEL OWNERS SHOULD BE THE SAME AS THAT OF THE 2005 MODEL OWNERS? I THANK YOU FOR YOUR ATTENTION AND I BELIEVE THAT MY COMPLAINT SHOULD BE ADDRESSED IN A TIMELY MATTER. THANK YOU. NIKOLA GORANOV. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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