Nissan Murano Complaints

5,967 consumer complaints on file.

#10175583December 8, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MURANO IS STILL CONTINUING TO HAVE PROBLEMS WITH THE COOLANT AND DEALER CAN NOT FIND OUT WHAT IS WRONG WITH IT SO THEY CAN NOT FIX IT. CONTACTED NISSAN AND THEY REFUSE TO REPLACE OR RE-PURCHASE MY VEHICLE. AT THIS TIME IT HAS BEEN SEEN BY THE DEALER 5 TIMES DOCUMENTED, 2 TIMES UNDOCUMENTED. I FEEL LIKE THIS FALLS INTO THE LEMON LAW, SO I WILL BE FILLING A LEMON LAW SUIT AGAINST NISSAN AT THIS TIME. I LIKE MY MURANO BUT THIS NEEDS TO BE CORRECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174154November 24, 2006
VEHICLE SPEED CONTROL
ON OCT. 23, 2006 I PUT MY 2004 NISSAN MURANO INTO DRIVE GEAR WITH MY FOOT ON THE BRAKE PEDAL. THE CAR TOOK OFF AT A HIGH SPEED WITHOUT ME CHANGING MY FOOT TO THE ACCELERATOR PEDAL. I PUSHED ON THE BRAKE PEDAL BUT THE CAR DID NOT STOP ACCELERATING. AS A RESULT OF NOT BEING ABLE TO STOP OR CONTROL THE VEHICLE I WENT THROUGH A NEIGHBORS GARAGE AND HIT THE BACK CINDERBLOCK FOUNDATION WALL WHICH STOPPED THE CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10173923November 21, 2006
ELECTRICAL SYSTEM:WIRING
ON THE DATE LISTED, WHILE ENTERING TRAFFIC FLOW FROM A PARKING LOT, MY 2005 NISSAN MURANO SUDDENLY LOST POWER AND ENTER THE "FAIL SAFE" (LIMP HOME) MODE WHERE THE VEHICLE HAD NO ACCELERATION. THIS WAS A SUDDEN FAILURE AND THERE HAD BEEN NOR WERE THERE ANY INDICATIONS OF ANY DEVELOPING PROBLEMS WITH THE VEHICLE. THE ONLY WARNING LIGHT WAS THE MIL AND THE PHYSICAL LOSS OF POWER. THERE WAS NO ACCIDENT, BUT THE FAILURE COULD HAVE RESULTED IN A T-BONE COLLISION SINCE THE ONCOMING TRAFFIC WAS APPROACHING AT 50 MPH AND THERE WAS VIRTUALLY NO RIGHT HAND EMERGENCY PULL-OFF AREA ON THE ROADWAY TO SAFELY PLACE THE VEHICLE OUTSIDE TRAVEL LANES. THE VEHICLE WAS TOWED TO THE DEALER FOR UNDER WARRANTY REPAIR. THIS REPAIR TOOK LESS THAN AN HOUR AND THE CAUSE OF THE PROBLEM WAS DESCRIBE TO ME AS A DIRTY OR LOOSE ELECTRICAL GROUND TO THE ECM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173941November 21, 2006
SEATS:FRONT ASSEMBLY:POWER ADJUST
WHILE DRIVING ON THE HIGHWAY, THE SEAT IN MY MURANO BROKE LOOSE AS I WAS HEADED INTO A CURVE. THE SEAT ACTUALLY THREW ME INTO THE DRIVER SIDE DOOR AND CAUSED ME TO JERK THE WHEEL AND RUN OFF OF THE ROAD. UPON THOROUGH EXAMINATION BY MY SELF AND AN AUTHORIZED NISSAN DEALERSHIP, A BRACKET THAT HOLDS THE SEAT SECURE TO THE TRACK SYSTEM HAD BROKEN. THE MECHANIC ADVISED ME THAT IT WAS A DEFECT AND THAT HE HAD NOT SEEN ANYTHING LIKE IT BEFORE. THIS PARTICULAR SUPPORT BRACKET IS A CRITICAL PIECE OF THE SEAT ASSEMBLY AND WITHOUT THIS PIECE THE VEHICLE IS DIFFICULT TO SAFELY DRIVE AND COULD CAUSE AN ACCIDENT. ALSO, THE PIECE IS MOST LIKELY TO BREAK UNDER TENSION SUCH AS ENTERING A CURVE AS WAS THE SITUATION IN MY CASE, OR SWERVING TO AVOID AN ACCIDENT. IN EITHER EVENT, THE UNEXPECTED MALFUNCTION COULD CAUSE THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. MORE TROUBLING IS THE POSSIBILITY THAT THE PIECE WOULD BREAK IN A COLLISION, THEREBY THROWING THE DRIVER INTO THE DRIVER DOOR AND THE DRIVER'S HEAD INTO THE GLASS. I HAVE CONTACTED BOTH NISSAN AND THE DEALERSHIP FROM WHICH I PURCHASED THE VEHICLE ABOUT THE PART ON NUMEROUS OCCASIONS. THEIR STANCE IS THAT THOUGH THE PART IS DEFECTIVE, THE VEHICLE IS OUT OF WARRANTY AND THAT THEY WILL NEITHER REPAIR MY VEHICLE NOR ADDRESS THE ISSUE WITH A RECALL TO AVOID ANY FUTURE ACCIDENTS OR INJURIES. I EVEN OFFERED TO SEND NISSAN PICTURES OF THE BROKEN PART AND THEY WERE NOT INTERESTED. THE REPRESENTATIVE DID NOT EVEN BOTHER TO LOG IN THE CORRECT PART WHEN I SPOKE WITH HIM. HE LOGGED IT AS A BROKEN SEAT TRACK. WHEN I ADVISED HIM THAT IT WAS NOT THE SEAT TRACK BUT THE ACTUAL SEAT, HE DISMISSED IT BY SAYING THAT WAS THE CATEGORY THAT NISSAN HAD ESTABLISHED FOR SEAT MALFUNCTIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173318November 13, 2006
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ON MONDAY, 11/13/06 I TOOK MY 2003 NISSAN MURANO IN FOR WINTERIZING & TO HAVE THEM CHECK OUT A HUMMING NOISE TO THE NISSAN DEALER. LATER THAT DAY I WAS CALLED AND TOLD THE NOISE WAS RELATED TO THE TRANSFER CASE WHICH NEEDED TO BE REPLACED AT MY COST, OVER $4000 TO REPAIR. THIS VEHICLE HAS ONLY 89,000 MILES. DECIDED TO GET A SECOND OPINION AND HAD THE VEHICLE MOVED TO ANOTHER NISSAN DEALER. THIS NISSAN DEALER HAS REPAIRED ANOTHER MURANO WITH THE SAME SITUATION AND SO WAS ABLE TO DIAGNOSE THAT IT IS NOT THE TRANSFER CASE, BUT IT IS THE TRANSMISSION. UNFORTUNATELY THE COST IS EVEN MORE - OVER $6000. BEING I DID NOT PURCHASE AN EXTENDED WARRANTY, I'M RESPONSIBLE FOR THE COSTS. WHAT I DON'T UNDERSTAND IS THE "WHY" FOR THE FAILURE. THERE WAS NO INDICATION THAT EITHER THE TRANSFER CASE OR TRANSMISSION WERE FAILING WHEN THE CAR WAS BEING DRIVEN. I CALLED MY SALESPERSON ABOUT THE SITUATION AND HE INFORMED ME HE HAD A FRIEND THAT HAD HIS TRANSFER CASE FAIL AT APPROXIMATELY THE SAME MILES. IN MY OPINION, MAJOR COMPONENTS - TRANSMISSIONS OR TRANSFER CASES SHOULD NOT BE FAILING AT THIS MILEAGE AND WOULD LIKE FOR SOMEONE TO PURSUE TO DETERMINE IF THERE IS A RECALL SITUATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172113October 30, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
OUR 2005 NISSAN MURANO WHICH WAS UNDER ONE YEAR WARRANTY AT THE TIME OF ENGINE PROBLEM STARTED THE FAILURE BY EMITTING UNUSUAL SMOKE FROM THE MUFFLER AND UNEXPLAINED SUDDEN SHAKING OF THE ENGINE WHEN ENGINE IS ON WHILE THE CAR STANDING. WE DROVE OUR NISSAN MURANO TO THE DEALER WORKSHOP NEXT DAY. AT ARRIVAL OF THE WORKSHOP THE SERVICE MECHANIC BROUGHT HIS COMPUTERIZED HANDHELD INVESTIGATOR AND CONNECTED TO THE ENGINE ELECTRICAL SYSTEM WHICH IS LOCATED JUST UNDER THE STEERING AND STARTED THE ENGINE. SUDDENLY THERE WAS A HUGE PILE OF THICK BLACK SMOKE RISING FROM THE BOTH MUFFLER OUTLETS. FROM THAT POINT OUR NISSAN MURANO WAS ADMITTED FOR INVESTIGATION ( SINCE END OF AUGUST 2006 ). THE DEALER REFUSED TO RECOGNIZE WARRANTY PERIOD AND INSISTED THAT ANY REPAIR TO BE MADE AT OUR EXPENSE. AFTER ALL POSSIBLE EFFORT TO CONVINCE THE NISSAN DEALER HERE IN DUBAI TO STICK WITH THE WARRANTY PERIOD, FINALLY WE HAD NO CHOICE BUT TO GO REPAIR OF OUR NISSAN MURANO AT OUR OWN EXPENSE. I INCLUDE HERE THE ESTIMATED COSTS AND DETAILS OF PARTS THAT NEEDED TO REPLACED. OUR NISSAN MURANO IS STILL IN THE DEALER WORKSHOP AND NO NEWS FROM THEM YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172121October 30, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ASPHALT ROADS, THE VEHICLE STALLED COMPLETELY. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD, WHERE IT WAS ABLE TO BE RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNINGS PRIOR THE STALLING. THE VEHICLE WAS NOT SEEN BY A DEALER, HOWEVER THE MANUFACTURER WAS NOTIFIED. THERE WAS A NHTSA RECALL# 03V455000, PERTAINING TO THE ENGINE AND ENGINE COOLING. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172145October 30, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 NISSAN MURANO WITH 44,500 MILES. TRANSMISSION DISENGAGES WHILE CAR US RUNNING. ENGINE STAYS ON BUT CAR DECELERATES. HAPPENED 3 TIMES WHILE DRIVING IN THE MIDDLE OF A BUSY HIGHWAY, WHILE CROSSING A BUSY INTERSECTION, AND WHILE DRIVING AT LOW SPEEDS IN A NEIGHBORHOOD. ON THE HIGHWAY I WAS ABLE TO SHIFT THE GEARS BETWEEN NEUTRAL AND DRIVE AND IT FINALLY RE-ENGAGED AFTER SEVERAL ATTEMPTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171578October 23, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER DRIVING ON A HIGHWAY AT 55+MPH, FOR MORE THAN A HALF HOUR, IF YOU THEN GET INTO STOP AND GO OR CITY TRAFFIC, AND YOU ARE STOPPED, IF YOU PRESS ON THE ACCELERATOR, THE CAR WILL NOT RESPOND FOR 5-10 SECONDS, THEN WILL LUNGE FORWARD. THIS IS NOT ONLY ANNOYING, IT IS SO DANGEROUS. NOW THAT I AM AWARE OF IT, I TRY TO LEAVE LOTS OF SPACE BETWEEN ME AND THE CAR IN FRONT OF ME (NOT ALWAYS POSSIBLE IN THE CITY). IT ONLY SEEMS TO HAPPEN UNDER THE CONDITIONS DESCRIBED ABOVE. I NOTICED THIS HAPPENING A LITTLE OVER A YEAR AFTER PURCHASING MY MURANO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171079October 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
2003 NISSAN MURANO, AT 2500 MILES TRANSMISSION SEEMS TO SKIP OR DISENGAGE FOR A SECOND AT HIGHWAY SPEEDS. DEALER COULD NOT REPRODUCE PROBLEM. AT 12000 MILES VEHICLE STARTED TO ACT UP AND SAME THING HAPPEN, THIS TIME VEHICLE SEEMED LIKE IT WAS IN NEUTRAL GEAR. VEHICLE RECALLED FOR ALTERNATOR REPLACEMENT, SAME WEEK AND I INFORMED THE DEALER OF THE ISSUE, THEY SEEMED NOT TOO CONCERNED. AT 35000 MILES WHEN DRIVING IN REVERSE, TRANSMISSION CLINK NOISE. AT 58000 TOOK VEHICLE TO DEALER WITH A COMPLAINT THAT THE TRANSMISSION IS ACTING UP. DEALER INSTALLED A GAS TANK SHIED, AND DID NOT CARE TO INVESTIGATE THE TRANSMISSION ISSUE AND SAID ALL ARE OK. 64000 MILES, AFTER STOPPING AT A TRAFFIC LIGHT, VEHICLE WILL NOT MOVE FORWARD, ACCELERATION PEDAL PUSHED ALL THE WAY. VEHICLE WILL THEN SUDDENLY PICKUP SPEED AND LUNG FORWARD. VEHICLE RPM WILL KICK UP AND DOWN WHILE DRIVING AT STEADY AND CRUISING SPEEDS GIVING THE VEHICLE A FEELING OF SUDDEN ACCELERATION AND DECELERATION. SITUATION IS GETTING WORSE AND NO HELP FROM DEALER SINCE HE RECENTLY WENT OUT OF BUSINESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171096October 17, 2006
STEERING:HYDRAULIC POWER ASSIST:PUMP
CRASH WAS FATAL HEAD-ON COLLISION INVOLVING POWER STEERING PROBLEM IN 2003 AND 2004 MURANOS. MURANO DRIVER WAS ROUNDING SWEEPING RIGHT-HAND CURVE ON FAMILIAR ROAD AND ENDED UP IN ONCOMING LANE. DRIVER APPARENTLY TRIED TO STEER BACK INTO PROPER LANE, BUT WAS UNABLE TO DO SO, APPARENTLY BECAUSE STEERING UNEXPECTEDLY BECAME VERY STIFF AND HARD TO TURN WHEN TRYING TO TURN QUICKLY TO AVOID CRASH. CRASH KILLED MURANO DRIVER INSTANTLY, AND INJURED DRIVER AND OCCUPANTS OF ONCOMING PICK-UP TRUCK. EXTENSIVE RESEARCH IN PUBLIC SOURCES HAS FOUND THAT CIRCUMSTANCES OF THIS ACCIDENT MIRROR PROBLEMS WITH SUDDEN LOSS OF POWER STEERING-ASSIST EXPERIENCED BY NUMEROUS MURANO DRIVERS IN ACCIDENTS AND NEAR-ACCIDENTS AT NORMAL DRIVING SPEEDS, AS IN OTHER COMPLAINTS ON NHTSA WEBSITE AND NISSAN OWNER WEBSITES, AND AS FOUND BY CONSUMERS REPORTS ACCIDENT AVOIDANCE MANEUVER TESTING. THIS IS A DESIGN ISSUE,WITH STEERING PUMP BASED ON LIGHTER ALTIMA UNABLE TO KEEP UP WITH QUICK STEERING INPUTS. INTERPLAY OF CONTINUOUSLY VARIABLE TRANSMISSION AND DRIVE-BY-WIRE THROTTLE MAY ALSO CONTRIBUTE TO PROBLEM BY CREATING POSSIBILITY OF RAPID DROP IN RPM WHEN DRIVER QUICKLY TAKES FOOT OFF ACCELERATOR, AS IN EMERGENCY. IT IS NOT CLEAR WHETHER OTHER PROBLEMS WITH CAR'S STEERING PERFORMANCE ALSO LED TO INITIAL CROSSING INTO ONCOMING LANE. NISSAN CHANGED STEERING PUMP IN 2005 AND LATER MODELS TO DEAL WITH PROBLEM. DRIVERS OF 2003 AND 2004 MODELS ARE STILL AT RISK FOR LOSS OF POWER STEERING WHEN THEY MOST NEED IT. WHEN LOSS OCCURS IN PARALLEL PARKING IT IS AN INCONVENIENCE; WHEN IT HAPPENS UNEXPECTEDLY WHILE DRIVING, ESPECIALLY WHEN TRYING TO AVOID AN ACCIDENT, IT IS LIFE-THREATENING, AS IN THIS CASE. BECAUSE IT IS A DESIGN FEATURE, ALL 2003 AND 2004 MURANOS ARE SUBJECT TO THIS PROBLEM. MURANO OWNERS (AND DEALERS) SHOULD BE NOTIFIED IMMEDIATELY OF THIS DANGEROUS DESIGN DEFECT. THERE SHOULD BE SAFETY RECALL FOR REPLACEMENT OF INADEQUATE STEERING PUMP SYSTEM BEFORE THERE ARE MORE FATALITIES AND INJURIES.*NM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
1
#10171121October 17, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TAKEN TO DEALER SEVERAL TIMES FOR CONTINUOUS SMELL OF COOLANT COMING FROM VEHICLE WHEN MOTOR GETS HOT. DEALER CONTINUES TO CLAIM THAT NOTHING IS WRONG WITH IT. RECENTLY TOOK A TRIP TO TENNESSEE AND THE COOLANT IN THE RESERVOIR WAS ALMOST GONE BY THE TIME I GOT BACK HOME. IF ANYONE ELSE IS HAVING THIS PROBLEM NISSAN SHOULD KNOW ABOUT IT. AT THIS TIME NOTHING HAS BEEN REPAIRED OR REPLACED AND WE STILL HAVE THE SMELL OF THE COOLANT COMING FROM OUR VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170466October 11, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
03 NISSAN MURANO---TRANSMISSION WENT OUT WHILE DRIVING AT HIGHWAY SPEED AND CAR ONLY HAS 46,000 MILES. IT IS IN THE SHOP BEING REPAIRED BUT IT WILL TAKE UP 2 TWO WEEKS SINCE TRANSMISSION IS COMING FROM CALIFORNIA. THIS IS AN ISSUE BECAUSE IT IS HAPPENING TO TOO MANY MURANO'S AT LOW MILEAGE. NISSAN MUST LOOK INTO THIS AND DO SOMETHING SOON. I DID NOT GET HURT SINCE I WAS ABLE TO PULL OVER ON THE SHOULDER WITH THE HELP OF A TRACTOR TRAILER STOPPING TRAFFIC. SOMEONE ELSE MAY NOT BE AS LUCKY. PLEASE DO SOMETHING NOW!!!! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170242October 8, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
2004 MURANO WAS RECALLED FOR BAD ALTERNATORS - I NEVER RECEIVED RECALL NOTICE; HOWEVER, WHILE DRIVING IN 6 LANES OF TRAFFIC, WARNINGS LIGHTS CAME ON. THE ALTERNATOR WAS REPLACED BY A NISSAN DEALERSHIP, WHETHER FROM THE CAMPAIGN RECALL OR MY EXTENDED WARRANTY, UNSURE. NOW, I HAD TO REPLACE THE BATTERY, WHICH NO ALLOWANCE HAS BEEN APPLIED TO THE ABOVE RECALL FOR THE ROLL OUT AFFECT. THERE HAS BEEN 3 RECALLS FOR THIS VEHICLE, SO FAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169934October 4, 2006
SEAT BELTS:FRONT
DT*: THE CONTACT STATED THE FRONT DRIVER SIDE SEAT BELT BUCKLE ASSEMBLY LOCKED AND WOULD NOT RELEASE WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE CONTACT MANAGED TO UNLOCK THE BUCKLE ASSEMBLY, BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS ALERTED. UPDATED 10/20/2006 - THE DEALER'S TECH DETERMINED IT WAS A FAULTY SEAT BELT RELEASE BELT TONGUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169821October 3, 2006
EQUIPMENT:APPLIANCE:AIR CONDITIONER
EVIDENTLY A ROCK WAS ABLE TO PENETRATE MY CONDENSER DUE TO THE WIDE OPEN GAPS IN THE FRONT OF THE VEHICLE. MY A/C IS NO LONGER PROVIDING COLD AIR IN MY 2 MONTH OLD 2006 NISSAN MURANO. COST OF THE REPAIR $717.98 AND NO KNOWN PREVENTION OF THIS RECURRING MULTIPLE TIMES. PER THE LAKE NISSAN SALES MANAGER IS WELL AWARE OF THIS RECURRING PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169899October 3, 2006
ENGINE AND ENGINE COOLING:ENGINE
TWICE IN THE LAST TWO WEEKS MY 2004 NISSAN MURANO HAS HAD A COMPLETE COMPUTER FAILURE, RESULTING IN LOSS OF BOTH STEERING AND BRAKES. THE COMPUTER FAILURE ONLY OCCURS WHEN TURNING THE CAR ON. TURNING THE CAR OFF AND ON AGAIN APPEARS TO "RESET" THE COMPUTER. I HAVE TAKEN THE CAR TO THE NISSAN DEALERSHIP AND HAVE BEEN TOLD THAT BECAUSE THE PROBLEM DID NOT OCCUR IN THEIR PRESENCE, THERE WAS NOTHING THEY COULD DO ABOUT IT THEREFORE THERE WAS NO REPAIR OR REPLACEMENT OF ANY PARTS. BECAUSE THERE IS NO SPECIFIC "EVENT" WHICH LEADS TO THIS PROBLEM, I AM LEFT TO DRIVE A CAR WITH A SERIOUS MALFUNCTION WHICH MAY IN TURN CAUSE AN ACCIDENT RESULTING IN BODILY INJURY TO MYSELF OR OTHERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169789October 2, 2006
ENGINE AND ENGINE COOLING:ENGINE
HAVING ISSUES WITH ENGINE MOUNTS. HAD ONE REPLACED LAST NOVEMBER AND GETTING TWO MORE NEXT WEEK. PURCHASED UNDER EXTENDED WARRANTY SO EVERYTHING IS COVERED BUT CONCERNED ABOUT WHEN WARRANTY EXPIRES. WANT TO KNOW IF OTHERS ARE HAVING THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169603September 29, 2006
ELECTRICAL SYSTEM
VEHICLE HAD RECALL ISSUED ON JULY 14TH, 2005. THE RECALL WAS CHANGING THE ALTERNATOR. OUR VEHICLE HAD THE RECALL PERFORMED SEVERAL MONTHS AGO. THE RECALL WAS TO MAKE SURE THE VEHICLE DOES NOT FAIL WHILE DRIVING (SHUT DOWN). OUR VEHICLE SHUT DOWN WHILE DRIVING ON 9/28/06, AFTER IT HAD RECALL PERFORMED. IT HAD THE EXACT CONSEQUENCE AS IF THE RECALL HAD NOT BEEN PERFORMED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169405September 27, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
EXITING PARKING LOT ONTO ROADWAY, ENGINE HESITATION WITH LITTLE ACCELERATION, AWD LOCK COMES ON, SERVICE ENGINE SOON COMES ON. TURN OFF ROADWAY, SHUT OFF VEHICLE AND RESTART, NO ACCELERATION POWER, MALFUNCTION INDICATOR LIGHTS STILL ON - CANNOT DRIVE VEHICLE. NEXT MORNING TOWED TO DEALERSHIP; REPORT IS A CODE U1000 - ELECTRICAL AND GROUND WIRE PROBLEM. TSB PROCEDURE FOLLOWED BASED ON THE CODE. HOWEVER, TSB SAYS IT APPLIES TO THE CODE ONLY WHEN NO MALFUNCTION INDICATORS LIGHTS ARE ON. THEREFORE, I DO NOT BELIEVE PROBLEM IS FIXED. ALSO, SINCE THEN A VIBRATION IS DETECTED THROUGH THE GAS PEDAL WHEN ACCELERATING. SERVICE MANAGER AND TECH TEST DROVE AND STATED THERE WAS SOMETHING DETECTED BUT NO FIX SINCE THERE IS NO TSB FOR THIS KIND OF PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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