Nissan Murano Complaints

5,967 consumer complaints on file.

#10475187September 12, 2012
SEATS
NOTICED ONE DAY THAT THE SEAT WAS WOBBLY. TOOK IT TO MY MECHANIC AND HE SAID THAT A MANUFACTURER'S WELD HAD FAILED. THIS IS A HUGE SAFETY CONCERN, AS IF I AM IN AN ACCIDENT, THE SEAT WILL NOT RESTRAIN ME. DID RESEARCH ONLINE, AND APPARENTLY THIS IS A HUGE ISSUE WITH ALL 2003-2007 NISSAN MURANOS. I FEEL THAT THIS SHOULD ABSOLUTELY BE RECALLED AND PAID FOR BY MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475191September 12, 2012
SEATS, ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT DETACHED FROM THE RAIL. ALSO, THE CONTACT MENTIONED THAT THE CONTROL ARMS AND MOTOR MOUNTS WERE REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475238September 12, 2012
SEATS
WHEN VEHICLE WAS PURCHASED I NOTICED POWER SEAT WAS TILTING SIDEWAYS WHEN ADJUSTING. MY TODDLER WAS ABLE TO PUSH WITH BOTH FEET HARD ENOUGH TO MAKE THE SEAT LEAN SIDEWAYS AS WELL. GOD FORBID I GET INTO AN ACCIDENT!! TOOK INTO NISSAN DEALERSHIP WHO IN TURN EXPLAINED THIS WAS PART OF THE TRIM PACKAGE SINCE IT WAS A POWER SEAT, EVEN THOUGH IT IS A METAL PART WITH NO ELECTRONIC FUNCTION. TOTAL COST TO REPLACE THIS LITTLE BRACKET, JUST A MERE $1,600. I'M SURE THIS MALFUNCTION HAS BEEN THE CAUSE OF MAJOR INJURIES AND MAY HAVE EVEN COSTS LIVES. A RECALL WOULD BE NICE NISSAN! WAY TO GO SHOW CONCERN AND BACK YOUR PRODUCT, I WILL NEVER BUY A NISSAN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475249September 12, 2012
SEATS
MY FRONT DRIVERS SEAT HAS COME LOOSE, AND IS ROCKING BACK AND FORTH. I HAVE HEARD THIS IS A VERY EXPENSIVE REPAIR. THIS IS AN OBVIOUS DEFECT, AND A POSSIBLE DANGEROUS PROBLEM IN AN ACCIDENT. I HAVE READ ON EDMONDS, HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS PROBLEM, AND NISSAN REFUSES TO FIX THIS DEFECT FOR FREE. I SHOULD NOT HAVE TO PAY FOR A DEFECT THAT COULD BE A LIFE THREATENING SITUATION. WHAT CAN WE DO ABOUT THIS ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475041September 11, 2012
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED WHILE TRAVELING 40 MPH SHE HEARD A POPPING NOISE AND FELT THE DRIVER FRONT SEAT SHIFT DOWN AND TO THE LEFT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP WHICH CONFIRMED THAT THE BRACKET CONNECTING THE SEAT TO THE FRAME HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 94,000. UPDATED 10/03/12*LJ THE FRONT SEAT LIFTER WAS REPLACED. UPDATED 10/03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475110September 11, 2012
LATCHES/LOCKS/LINKAGES
I OWN A 2009 NISSAN MURANO S MODEL. MY DRIVER'S SIDE DOOR POWER LOCK JAMMED 3 DAYS AGO FOR NO APPARENT REASON WHATSOEVER. I WENT TO WORK AND WHEN I CAME OUT THE KEYLESS ENTRY KEY DID NOT UNLOCK THE DRIVER'S SIDE DOOR. ALL OTHER DOORS WERE FINE. I BROUGHT IT THE DEALER ON MONDAY WHO COULD NOT GET THE DOOR UNLOCKED AND THEN NOTIFIED ME THAT THE DOOR PANEL ACCESS WAS IN THE PART OF THE CAR INACCESSIBLE BECAUSE THEY COULD NOT GET THE DOOR OPENED AT ALL. I WAS ASKED TO BRING THE CAR BACK TO NISSAN. I WILL UPDATE THIS COMPLAINT AT THAT TIME. RIGHT NOW THIS IS A SERIOUS SAFETY ISSUE, NOT TO MENTION THE INCONVENIENCE TO ME AS A CUSTOMER CLIMBING OVER THE CENTER CONSOLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474480September 10, 2012
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
FIRST INCIDENT: WHILE TURNING INTO A PARKING LOT CAR SHUT OFF ALL WARNING LIGHTS ON DASH LIT UP. SINCE NO POWER TO CAR I WAS NOT ABLE TO TURN OR USE MY BRAKES EFFECTIVELY. I WAS STOPPED IN THE ONCOMING TRAFFIC LANE. I WAS ABLE TO USE MY FOUR WAY LIGHTS. CAR HAD TO BE TOWED AS WE WERE UNABLE TO RESTART THE CAR. SECOND INCIDENT: WHILE DRIVING ON A CITY STREET AT 35 MILES AN HOUR ONCE AGAIN CAR TURNED OFF AND I WAS UNABLE TO USE GAS OR BRAKES RELATED TO NO POWER. I BARELY WAS ABLE TO GET ABOUT HALFWAY INTO THE TURN LANE TO GET OUT OF TRAFFIC. ALMOST CAUSING AN ACCIDENT. THIS TE I WAS ABLE TO WAIT A FEW MINUTES AND AFTER A FEW UNSUCCESSFUL ATTEMPTS TO START MY CAR IT FINALLY BEGAN RUNNING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474527September 10, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE PASSENGER AIR BAG LIGHT ILLUMINATED. THE CONTACT WAS INFORMED OF RECALL NHTSA CAMPAIGN ID NUMBER: 08V521000 (AIR BAG). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 51,000. UPDATED 10/17/12 *CN UPDATED 10/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474330September 8, 2012
SEATS
DRIVER SEAT FRAME BROKEN AND STARTED ROCKING BACK AND FORTH REAR DRIVER SIDE TO FRONT PASSENGER SIDE. SEAT FRAME NEEDED TO BE REPLACED TO CORRECT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10474160September 6, 2012
SEATS
FRONT DRIVER SIDE SEAT ASSEMBLY BRACKET BROKE IN TWO PLACES (REAR LEFT BRACKET) CAUSING SEAT TO LEAN AND SWAY WHEN CORNERING OR BRAKING. EXTREMELY UNSAFE FOR ALL DRIVERS ON THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473727September 4, 2012
SEATS
SEAT PAN BRACE BROKE WHILE I WAS STOPPED AT A STOP SIGN. 2ND TIME THIS HAPPENED. 1ST TIME WAS ABOUT 4 YEARS PREVIOUS AT ABOUT 60,000 MILES. PREVIOUS REPAIR WAS AT A NISSAN DEALER AND I REQUESTED A PRICE ADJUSTMENT FROM NISSAN BUT WAS DENIED. I HAVE DEFECTIVE PART IF YOU NEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473627September 3, 2012
SEATS
DRIVER'S SIDE SEAT WAS NOTED BROKEN BY MOSSY NISSAN (1546 AUTO PRKWY 92029) IN AUGUST 2012 DURING A REPAIR FOR POWER STEERING FAILURE. HEAD TECHNICIAN AT MOSSY NISSAN PAUL AND SERVICE MAN [XXX] CLAIMED IT WAS DUE TO A FAULTY WELDING JOB TO THE SEAT TRACK. REPAIR WAS MADE AUGUST 23RD DUE TO SAFETY CONCERNS AND THE FACT THE CAR WAS INOPERABLE. MOSSY OFFERED A MORE COST EFFECTIVE REPAIR (ORIGINAL REPAIR ENTAILED REPLACING THE WHOLE DRIVERS SEAT TOTALING OVER $1,000 PLUS LABOR) BY OUTSOURCING TO A LOCAL WELDING SHOP FOR HALF THE PRICE AT $530. IT WAS ALSO NOTED THAT THIS PROBLEM HAD OCCURRED AT LEAST 3 TIMES TO THE SAME MODEL OF CAR IN RECENT YEARS. I DO NOT FEEL CONFIDENT OF WELDING JOB ON SAID VEHICLE DUE TO PAST REPAIR AT MOSSY NISSAN ON DECEMBER 26TH 2011 FOR REPLACEMENT OF REAR LOWER MOTOR MOUNT TOTALING $627.75. JUST MONTHS BEFORE THE NEXT WELDING REPAIR IN AUGUST 2012. I DO NOT BELIEVE THIS IS A CONSUMER REPAIR FOR EITHER CASE AND I AM SEEKING THE FULL REFUND OF $530 AND $627.75 FOR SAID REPAIRS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473643September 3, 2012
STEERING
BOUGHT USED MURANO ABOUT 6MTHS AGO- DEALER HAS CARFAX SAID NO PROBLEMS-POWER STEERING HOSE BEGAN TO LEAK AFTER ABOUT TWO WEEKS-THOUGHT IT WAS JUST AIRCONDITIONER-KEPT LEAKING MORE AND STAINING DRIVEWAY-TOOK TO MECHANIC THEY SAID IT WAS POWERING STEERING HYDRAULIC HOSE-COULD CAUSE HOSE BLOW-OUT OR FIRE $$$$$TO REPAIR. IS THERE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473243September 1, 2012
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I BOUGHT A 2006 MURANO WITH 61000 MILES ON IT FOUR MONTHS AGO. THE TRANSFER CASE WENT ON IT THIS PAST WEEK. ESTIMATED COST? $3300.00! THE NISSAN DEALERSHIP IT WAS PURCHASED FROM BASICALLY TOLD ME I AM OUTTA LUCK BECAUSE THE WARRANTY IS UP. I DID MY RESEARCH AND THE TRANSFER CASE IS A KNOWN PROBLEM WITH THE AWD VEHICLES. WHY HAS THIS NOT BE RECALLED? WHY IS NISSAN NOT STANDING BEHIND THEIR VEHICLES?!?! I CONTACTED THE NISSAN CORPORATION AND TO NO AVAIL EITHER. I SHOULD NOT HAVE TO PAY THIS MUCH MONEY FOR A CAR THAT ONLY HAS 63000 MILES ON IT NOW AND HAVE ONLY HAD FOUR MONTHS! OBVIOUSLY THERE IS A GREATER ISSUE HERE. CUSTOMER RETENTION IS NOT AT THE TOP OF NISSAN'S LIST APPARENTLY AND SELLING FAULTY VEHICLES IS. VERY DISAPPOINTED WITH THE LACK OF ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473250September 1, 2012
SEATS
DRIVER'S SIDE SEAT ASSEMBLY BROKE FROM FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473257September 1, 2012
VISIBILITY
HELLO - I HAVE BEEN READING MULTIPLE THREADS ON THE NISSAN FORUM, ON FACEBOOK AND ELSEWHERE REGARDING NISSAN MURANO SUN VISORS FROM 2006 AND OTHER YEARS THAT "FAIL" AND FLOP DOWN.... ON THE PASSENGER SIDE THIS IS NOT AS MUCH OF A SAFETY ISSUE, HOWEVER, ON THE DRIVER"S SIDE IT IS... AN UNEXPECTED BLOCKED SIGHT VISION COUPLED WITH TRAFFIC WILL (IF IT HAS NOT ALREADY) RESULT IN AN ACCIDENT, INJURY OR DEATH TO SOMEONE....THE TWO VISORS ARE NOT INTERCHANGEABLE. NISSAN WILL FIX IT (IF UNDER WARRANTY) BUT THEY ARE COUNTING ON THE FAILURE HAPPENING AFTER WARRANTY AND THEN CHARGING A HEFTY PRICE FOR A DRIVER'S SIDE REPLACEMENT, AND/OR HUMAN INGENUITY TO ALLOW OWNERS TO TRY FIX THE PROBLEM THEM SELVES.... VELCRO DOES NOT WORK, SWITCHING VISORS LEADS TO THE "VANITY MIRROR" DOOR FLOPPING DOWN AS WELL..... WE HAVE SUCH AN ISSUE WITH OUR 2006 NISSAN MURANO... IT SHOULD BE REQUIRED FOR NISSAN TO RECALL AND REPAIR THESE ON 2006 AND OTHER TEARS WHICH USE PART # 96401 FOR A DRIVER'S SIDE SUN VISOR BEFORE THEY ARE FACED WITH A LAWSUIT... A COPY OF THIS COMPLAINT IS GOING TO MY PERSONAL ATTORNEY.... THANK YOU.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473259September 1, 2012
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
FIRST THE PASSENGER SIDE ELECTRIC DOOR LOCKS WERE FAILING TO LOCK OR UNLOCK, WITHIN WEEKS BOTH REAR LOCKS STARTED FAILING! THIS IS A VERY MAJOR SAFETY CONCERN FOR MY WIFE AND DAUGHTER. PLUS IN THE DRIVE THE OTHER NIGHT IT DIDN'T LOCK AND SOMEONE GOT IN AND VANDALIZED THE INTERIOR AND TOOK PERSONAL ITEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473130August 31, 2012
STEERING
STEERING BECAME DIFFICULT AND CAR WAS MAKING LOUD NOISE. I HAD NO STEERING FLUID LEFT AT ALL. MECHANIC SAYS THERE IS A LEAK SOMEWHERE AND IT COULD BE THE STEERING GEAR/RACK THAT COULD COST UP TO $1,700 TO REPAIR .AND THAT THIS IS A COMMON PROBLEM WITH THE 2007 NISSAN MURANO. THERE SHOULD BE A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473046August 30, 2012
VISIBILITY
DRVER SIDE SUN VISOR DROPS SUDDENLY WHILE DRIVING OBSTRUCTING VIEW. IT DROPS AGAIN EVERY TIME I HIT A BUMP IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472914August 29, 2012
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER'S SIDE DOOR ACTUATOR DOES NOT WORK TO OPEN/LOCK THE DOOR ANYMORE. SAFETY ISSUE FOR MY WIFE'S CAR. ONLINE SEARCH SHOWED 1000'S OF NISSAN OWNERS WITH THE SAME PROBLEM. HOW THIS IS NOT A RECALL I DO NOT KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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