Nissan Murano Complaints

5,967 consumer complaints on file.

#10537472August 27, 2013
SEATS
BOUGHT CAR USED IN MAY 2013. AUGUST 14 GOT INTO CAR IN MORNING FOR WORK AND SEAT FELT WOBBLY. WHEN I LEFT WORK AND GOT INTO CAR SEAT LEANED BACK AND TOWARDS DRIVERS DOOR. IMMEDIATELY DROVE TO MECHANICS SHOP AND WAS THEN TOLD THE SEAT SUPPORT HAD BROKEN AGAIN. HAD BEEN WELDED ONCE BEFORE AND WELD BROKE. WHEN LOOKING FOR A REPLACEMENT SEAT READ THAT THIS HAS HAPPENED SO MANY TIMES THAT NISSAN HAD MADE A REPLACEMENT PART THAT WAS A SOLID PIECE OF METAL THAT CORRECTED THE "Y" SHAPED BRACKET THAT HAS BROKEN REPEATEDLY ON MANY CARS USUALLY @ 75,000 MILES. NISSAN DID NOT GIVE THIS PIECE TO THE MURANOS OWNERS, INSTEAD SOLD IT TO THEM. FURIOUS AND DISAPPOINTED WITH NISSAN FOR NOT HAVING A RECALL. PEOPLE COULD DIE IF THEY WERE DRIVING ON THE HIGHWAY AND THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537333August 26, 2013
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 15 MPH AND CRASHED INTO AN UNKNOWN OBJECT. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT'S HEAD STRUCK THE WINDSHIELD. IN ADDITION, THE SEAT BELT FAILED TO SECURE THE CONTACT. THE CONTACT WAS NOT TRANSPORTED TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS NOT FIELD. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT STATED THAT THE SEAT WAS FOUND TO BE FRACTURE DUE TO CORROSION OF THE SEAT FRAME. THE FAILURE MILEAGE WAS 63,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10537159August 25, 2013
POWER TRAIN
I WAS DRIVING ON THE ROAD AT APPROXIMATELY 30 MILES AN HOUR WHEN I NOTICE THE ENGINE WAS REVVING AT A HIGHER SPEED WITH NO CHANGE IN ACCELERATION. I BROUGHT THE CAR TO BAY RIDGE NISSAN AND THEY REPLACED THE CVT TRANSMISSION FOR $500, EVEN I THOUGH I HAVE AN EXISTING WARRANTY. I HAVE CONTACT NISSAN CORPORATE AND I HAVEN'T HEARD FROM THEM. I AM FILING A COMPLAINT BECAUSE A LOT OF NISSAN OWNERS, INCLUDING MYSELF, HAVE BEEN EXPERIENCING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537086August 24, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
FIRST NOTICED IT KEPT POPPING OUT OF ALL WHEEL DRIVE IN A SNOW STORM WHILE DRIVING 15 MPR. NEXT ISSUE WAS DRIVING ON THE INTERSTATE AT 65RPM THE SPEED KEPT DECELLERATING OR STICKING LIKE IT HAD A GOVANOR ON IT AT 65. NOW I CAN NOT DRIVE IT FOR MORE THEN TWENTY MINUTES WITHOUT IT DECELLERATING. IT WON'T SHIFT JUST STICKS AT 3RPM AND THE SPEED WILL NOT INCREASE. TOOK IT TO THE DEALER THREE TIMES. FIRST TIME THEY SAID IT WAS A BAD BATTERY. SECOND TIME THEY HOOKED IT UP TO CHECK ENGINE MACHINE. IT DID NOT THROW A CODE SO THEY SAID IT WAS SAFT TO DRIVE. COMING DOWN A MOUNTAIN IT STARTED BUCKING AND SPEED DECELLERATED VERY QUICKLY. THANKFULLY I WAS NOT HIT FROM BEHIND. SEEMS LIKE A TRANSMISSION PROBLEM TO ME BUT HAVING A HARD TIME GETTING NISSIAN TO REPLACE IT. VERY SCARY AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536493August 21, 2013
SEATS
I GOT IN MY MURANO, STARTED IT, AND BEGAN TO DRIVE. SUDDENLY, THE LEFT SIDE OF MY SEAT DROPPED SEVERAL INCHES (ABOUT 5 OR 6 INCHES). THIS DROP CREATED A JERK TO THE LEFT. UPON INSPECTION OF THE UNDERSIDE OF THE DRIVER'S SEAT I FOUND THE SUPPORT BRACKET TO BE BROKEN (CRACKED IN BOTH SUPPORT POINTS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536409August 20, 2013
ELECTRICAL SYSTEM
THE VEHICLE IS REGISTERED IN MY DAUGHTERS NAME. THE NISSAN DEALERSHIP STATED THAT THERE WAS A SHORT IN THE ALTERNATOR AND THE BATTERY HAD COMPLETELY BURNT OUT DUE TO IT. THAT PUT THE MURANO INTO THE "FAIL SAFE" MODE. THIS OCCURRED AT A VERY DANGEROUS INTERSECTION, LEAVING MY DAUGHTER STRANDED IN THE #2 LANE AND THERE WAS NOT A SHOULDER AVAILABLE. AFTER RESEARCHING MURANO'S I FOUND THAT IT IS JUST LIKE WHAT HAPPEN TO THE 2005 MURANO'S THAT HAD TO RECALLED. AFTER WRITING AND CALLING NISSAN, THEY REFUSED TO HELP WITH THE MATTER. THE NHTSA NEEDS TO PUSH NISSAN FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535937August 18, 2013
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE FRONT PASSENGER LOCK WOULD NOT OPEN USING THE KEY FOB OR THE INTERIOR LOCK BUTTONS. THE REAR HATCH WILL NOT OPEN UNLESS THE FRONT PASSENGER DOOR IS UNLOCK. RECENTLY ( SPRING OF 2013, 129K MILES), THE DRIVER AND REAR PASSENGER SIDE LOCKS WOULD NOT OPERATE UNLESS MANUALLY UNLOCKED, AT FIRST INTERMITTENTLY AND ULTIMATELY STOPPED WORKING COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535805August 16, 2013
ENGINE, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 10/23/13*LJ THE CONSUMER WAS INFORMED HIS VIN WAS NOT INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535581August 15, 2013
SEATS
I WAS ROUNDING A CURVE IN THE ROAD GOING ABOUT 25 MPH AND MY SEAT TRACK BROKE! I KNOW THIS IS A COMMON OCCURRENCE VIA INTERNET RESEARCH. THIS IS A MAJOR SAFETY HAZARD! IF I WERE TO BE IN AN ACCIDENT, MY SEAT WOULD FAIL COMPLETELY AND I'D BE BADLY INJURED OR AT WORST HURLED THROUGH THE WINDSHIELD!! THIS SHOULD BE A RECALL!!!! FURTHERMORE, I CANNOT AFFORD TO FIX THE ISSUE. THE DEALERSHIP HAS QUOTED ME OVER A THOUSAND DOLLARS!! ARE YOU GOING TO WAIT FOR A GRAPHIC DEATH BEFORE YOU FIX THIS ISSUE. IF YOU GOOGLE HOW MANY PEOPLE HAVE COMPLAINED ABOUT THIS, I'M SURE YOU'LL SEE IT CONSTITUTES A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535437August 14, 2013
ENGINE, VEHICLE SPEED CONTROL
VEHICLE HAD NO ACCELERATION. WHEN IDLING AT A LIGHT AND THEN DEPRESSING THE ACCELERATOR PEDAL THERE WAS A 3 OR 4 SECOND DELAY BEFORE THE VEHICLE MOVED. ACCELERATION WAS VERY SLUGGISH FOR THE NEXT 5 MINUTES AND THEN THE PROBLEM WENT AWAY. PROBLEM HAPPENED AGAIN ABOUT 6 WEEKS LATER. VEHICLE IDLED SMOOTHLY. ENGINE RAN FINE, JUST NO ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535443August 14, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FAULTY FUEL GAUGE, FUEL FLOAT OR FUEL MONITORING SYSTEM. I FILLED UP THE CAR AND THE GAUGE READS EMPTY. IT WILL ERRATICALLY SHOW DIFFERENT FUEL LEVELS RANGING ANYWHERE FROM EMPTY TO HALF-FULL TO FULL. THIS IS A SAFETY ISSUE BECAUSE IT IS IMPOSSIBLE TO KNOW HOW MUCH FUEL IS LEFT. AFTER DOING A BRIEF INTERNET SEARCH I DISCOVERED THAT THEIR ARE MULTIPLE ENTRIES FOR THIS ISSUE FROM OTHER NISSAN OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535038August 13, 2013
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DRIVER SIDE DOOR DOES NOT LOCK OR UNLOCK WITH KEY FAB. THE REAR LIFT GATE HAS THE SAME PROBLEM. THE DOOR HAS TO BE MANUALLY UNLOCKED AND LOCK. THE REAR LIFT GATE DOES NOT UNLOCK AND CAN NOT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535209August 13, 2013
ENGINE, SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE BRAKE LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534919August 12, 2013
POWER TRAIN
I TRIED TO PARK MY CAR IN A PARKING. IT WOULD NOT GO INTO PARK; IT WOULD GO NO FURTHER THAN NEUTRAL GEAR. AS A RESULT, BECAUSE I COULD NOT GO INTO REVERSE I HAD TO DRIVE OVER A MEDIAN TO EXIT THE PARKING LOT. I SUBSEQUENTLY DISCOVERED THAT TRANSMISSION PROBLEMS ARE ENDEMIC WITH THIS MAKE AND MODEL. WHY HAVE YOU NOT ORDERED NISSAN TO ISSUE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534732August 11, 2013
VISIBILITY/WIPER
THE SUNVISOR ON THE DRIVERS SIDE FALLS DOWN WITHOUT WARNING. THIS TEMPORARILY BLOCKS THE FORWARD VIEW. VERY DANGEROUS AND SCARY. VISOR WILL NOT STAY OUT OF WAY. MANY COMPLAINTS ON INTERNET, NISSAN WILL NOT REPAIR, AND WANTS EXPENSIVE PART TO BE PURCHASED WITH NO WARRANTY THAT PROBLEM WILL NOT HAPPEN AGAIN. DEFECTIVE PART. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534482August 9, 2013
SEATS
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT WHILE TRAVELING 50 MPH, THE DRIVER'S SEAT ROCKED BACK AND FORTH. UPON INSPECTION, IT WAS FOUND THAT THE BASE OF THE SEAT HAD FRACTURED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE RECLINING DEVICE ROD HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 199,250 AND THE CURRENT MILEAGE WAS 200,017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534200August 8, 2013
ENGINE, ELECTRICAL SYSTEM
I WAS DRIVING MY VEHICLE AND THE ENGINE STALLED. ONCE IT HAPPENED WHEN I WAS DRIVING AT ABOUT 25MPH AND THE VEHICLE JUST SHUT OFF AND TWICE WHEN I WAS AT A RED LIGHT WHILE THE VEHICLE WAS IDLING. ALSO I WAS DRIVING IN THE HWY LAST WEEK AND THE ENGINE LST POWER FOR ABOUT 3 SECOND, PUTTING AT A GREAT RISK FOR A CRASH. THE OTHER PROBLEM I AM HAVING IS THE PASSENGER DOOR ACTUATOR THAT STOPPED WORKING SO WHEN I LOCK MY CAR THAT WON'T LOCK PUTTING MY VEHICLE AT A RISK FOR BEING STOLEN. I CALLED NISSAN CORP BECAUSE I KNEW THAT WAS A RECALL ID # 78963 - ENGINE AND ENGINE NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING, AND BECAUSE OF THAT ENGINE MAY STALL INCREASING THE RISK OF A CRASH. HOWEVER THE REPRESENTATIVE SAID THAT THERE IS NOTHING TO WORRY ABOUT AND MY VEHICLE WAS NOT INCLUDED IN THE RECALL EVEN THOUGH IT IS THE SAME MODEL AND YEAR OF THE VEHICLE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534218August 8, 2013
POWER TRAIN
TRANSFER CASE LEAK ON 2007 NISSAN MURANO SL AWD, 3-4 MONTHS AFTER WARRANTY EXPIRED. NISSAN IS REFUSING TO FIX IT. HEAT PRODUCED IN CVT IS CAUSING SEALANT IN THE TRANSFER CASE AND ULTIMATELY TRANSFER CASE TO BREAK. NISSAN EXTENDED THE CVT WARRANTY BUT REFUSE CVT IS CAUSING THE TRANSFER CASE TO BREAK AND WAS NOT COVERED MY CVY EXTENDED WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533968August 7, 2013
POWER TRAIN
I HAVE BEEN HAVING PROBLEMS WITH THE CVT TRANSMISSION AND WAS TOLD THE FACTORY WARRANTY WAS EXTENDED TO DOUBLE THAT OF ITS ORIGINAL OFFER DUE TO MANY PROBLEMS. I TOOK MY MURANO TO THE DEALER TO HAVE THE CVT REPLACED AND WHILE I WAS THERE, THE DEALERSHIP TOLD ME THE TRANSFER CASE WAS LEAKING ALSO AND WOULD NEED A NEW SEAL BUT IT WAS EXPENSIVE. I RECEIVED A CALL LATER FROM THE DEALER STATING THAT MY PARTICULAR VIN CONTAINED A TRANSFER CASE THAT HAD NO SEPARATE SEAL OPTION AND THE ENTIRE CASE WOULD NEED REPLACED FOR OVER $3,000. WITH VERY LITTLE LOOKING I SEE THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR SEVERAL YEARS AND THEY HAVE CHANGED THE WARRANTY TO COVER THE FAULTY CVT TRANSMISSION BUT NOT THE TRANSFER CASE WHICH HAS GONE HAND IN HAND WITH PREVIOUS CVT'S. (IF IT'S ONE, IT'S BOTH) APPARENTLY, IF THE CASE RUNS DRY OF OIL (WHICH IT DOESN'T HAVE MUCH IN THE FIRST PLACE) IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAKING TRANSFER CASES AS WELL. CONSIDERING THE NUMBER OF INCIDENTS AND AWARENESS OF NISSAN WITH THIS ISSUE, IT SEEMS ABSURD THEY NOT REMEDY THE TRANSFER CASE ISSUE, ESPECIALLY WITH IT BEING A POTENTIAL SAFETY CONCERN. BUT KNOWING THAT THE TRANSFER CASE IS UNSERVICEABLE AND A FULLY ENCLOSED, INTEGRAL PART OF THE MAIN DRIVE TRAIN SHOULD CLEARLY PUT NISSAN IN THE HOT SEAT FOR ALL COSTS FOR REPAIRS LABOR, PARTS, AND ANY OTHER RELATED EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534038August 7, 2013
STEERING, VISIBILITY, SUSPENSION
I AM THE ORIGINAL OWNER OF 2005 MURANO. I NOTICED A PROBLEM WITH HYDROPLANING SOON AFTER PURCHASE, AND HAVE ALWAYS BEEN EXTREMELY CAREFUL AND ON GUARD WHEN DRIVING IN RAIN OR EVEN WHEN STREETS ARE WET. THIS WOULD HAPPEN WITH BRAND NEW TIRES AND TIRES THAT WERE SLIGHTLY WORN SO THE TIRES DON'T SEEM TO BE THE PROBLEM, UNLESS ITS THE TYPE OF TIRE BUT ITS NOT THE TREAD ON THE TIRE. THE CAR CAME WITH GOODYEAR EAGLE P235/65 R18 TIRES AND I HAVE REPLACED WITH SAME TIRES WHEN NISSAN SERVICE DEPARTMENT ADVISED OF TREAD WEAR. ON JULY 22, 2013 I WAS ON MY WAY HOME FROM GATLINBURG WITH DAUGHTER AND 2 YEAR OLD GRANDDAUGHTER IN CAR. WE WERE CAUGHT IN DOWNPOUR GOING THROUGH KNOXVILLE. I TRULY CANNOT BELIEVE WE ARE ALIVE. MY CAR WOULD CONTINUALLY LOSE TRACTION AND IT WOULD SLIDE TO ONE SIDE UNTIL IT WOULD GRAB TRACTION BEFORE GOING OFF THE ROAD OR WRECKING. SOMETHING IS TERRIBLY WRONG WITH THE MURANO IN REGARDS TO HYDROPLANING. I ALSO HAVE HAD THE PROBLEM WITH THE DRIVER'S SIDE VISOR COMING DOWN AND WILL NOT STAY UP SINCE A COUPLE YEARS AFTER I BOUGHT THE CAR. I LOVE EVERYTHING ELSE ABOUT MY MURANO AND DUE TO HYDROPLANING SAFETY ISSUE I WILL NOT BE PURCHASING ANOTHER ONE. PLEASE TAKE THIS ISSUE UP WITH NISSAN BEFORE PEOPLE ARE KILLED. I CANNOT AFFORD TO REPLACE MY MURANO AT THIS TIME SO IF THERE IS ANYTHING THAT CAN BE DONE PLEASE, PLEASE HELP ME TAKE CARE OF THIS ISSUE. THIS IS DEFINITELY A MANUFACTURER PROBLEM. THERE IS NO DOUBT PEOPLE HAVE BEEN KILLED BECAUSE OF THIS PROBLEM BUT WAS NOT PROVEN BECAUSE DIDN'T LIVE TO TELL WHAT HAPPENED. WHAT CAN I DO AT THIS POINT TO PREVENT BECOMING A STATISTIC AND MORE IMPORTANTLY ENSURE THE SAFETY OF MY PRECIOUS CARGO? I FEEL LUCKY TO BE ALIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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