Nissan Murano Complaints

5,967 consumer complaints on file.

#10641186October 3, 2014
POWER TRAIN
VEHICLE SERVICE ENGINE SOON LIGHT CAME ON AND VEHICLE WOULD NOT MOVE AFTER WE CAME TO A STOP AT A LIGHT SHUT OFF AND RESTARTED VEHICLE TOOK TO BURDICK NISSAN FOR SERVICE. THEY SAID THEY HAD CLEARED THE CODES BY ADDING SOME FLUID TO THE TRANNY. WIFE AND I DROVE TO LUNCH { LOW SPEED} LIGHT CAME BACK ON RETURNED TO DEALERSHIP NEEDS NEW TRANSMISSION IT IS BEING WORKED ON. THIS IS VERY SCARY AND IT SEEMS TO BE A RECURRING PROBLEM FOR THE NISSAN CVT TRANNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640761October 2, 2014
ENGINE
TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE OR FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 24,092. UPDATED 12/30/14*LJ THE CONSUMER STATED A FIRE REPORT WAS FILED. UPDATED 05/28/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10640918October 2, 2014
VISIBILITY
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISORS FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640213September 30, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
BEGAN HAVING ISSUES WITH THE LOCKS TO THE POINT THE REAR HATCH LOCKS AND WON'T UNLOCK, NOT ALL DOORS LOCK OR UNLOCK ANYMORE. TOOK TO OUR MECHANIC AND WHEN HE REPLACED THE SWITCH IT STILL DIDN'T WORK. HE DID SOME RESEARCH AND SAID THIS IS AN ISSUE FROM NISSAN DIRECTLY WITH THE ACTUATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639656September 28, 2014
POWER TRAIN
DEALER SAYS MY CAR IS LEAKING OIL FROM THE OIL TRANSFER CASE. I HAVE NOT HAD ANY EVIDENCE IN MY DRIVEWAY OF ANY OIL LEAK. THIS IS THE FIRST TIME I HEARD OF IT, BUT EVEN THE REPAIRMAN AT THE DEALERSHIP SAYS NISSAN KNOWS IT'S A DEFECTIVE PART. NOW I SEE ON LINE PLENTY OF INFORMATION ON THIS. WHY WASN'T THIS A RECALL ISSUE? HOW MANY FOLKS CAN AFFORD $3500 FOR A REPAIR THAT IS NOT COVERED UNDER WARRANTY? I CAN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638904September 25, 2014
SUSPENSION
I BROUGHT MY CAR IN TO MY MECHANIC FOR ROUTINE SERVICE AND HE TOLD ME THE CAR WAS UNSAFE TO DRIVE DUE TO THE FACT THAT THE REAR SUB FRAME WAS ROTTED OUT ON BOTH SIDES OF MY CAR. I WAS TOLD IT WAS UNSAFE TO DRIVE AND THEREFOR I HAD TO HAVE IT TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638738September 24, 2014
EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, STRUCTURE
TRUNK HATCH IS LOCKED AND WILL NOT OPEN. DOORS DO NOT ALWAYS LOCK WHEN LOCK BUTTON IS PUSHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637960September 22, 2014
BACK OVER PREVENTION: CAMERA SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH, THE BACK UP CAMERA WARNING INDICATOR ILLUMINATED. IN ADDITION, THE "LANE DEPARTURE" AND "MOVING OBJECT" INDICATORS FLASHED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637854September 21, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
SUN VISORS SLIP DOWN WITHOUT WARNING BLOCKING VISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637690September 20, 2014
POWER TRAIN
MY 2005 NISSAN MURANO BEGAN EXHIBITING A STRONG BURNING OIL SMELL APPROXIMATELY AUGUST 2013 AND I TOOK IT TO MY MECHANIC. THEY SAID A SEAL IN THE FRONT TRANSFER CASE WAS BAD AND REPLACED IT FOR A TUNE OF $1800. IN AUG 2014 IT BEGAN DOING IT AGAIN AND MUCH STRONGER. THEY REPLACED THE SEAL AGAIN AT NO CHARGE TO ME BUT THEN I TOOK IT BACK 2 WEEKS LATER FOR THEM TO INSPECT THE REPAIR. THE TRANSFER CASE WAS CRACKED ALL ALONG BUT THEY WERE UNABLE TO SEE IT BECAUSE OF THE AMOUNT OF OIL THAT HAD BEEN LEAKING ALL OVER THE UNDERSIDE OF THE CASE. I HAD TO HAVE THE TRANSFER CASE REPLACED IN SEPTEMBER TO A TUNE OF $3488+. I FOUND OUT THIS HAS BEEN HAPPENING TO MURANOS FROM 2003 TO 2012 AND AM VERY UNHAPPY THAT NISSAN HAS NOT MADE THIS A RECALL ON THEIR CVT TRANSFER CASES. OBVIOUSLY THE MOLD OF THE CASE IS FLAWED WITH THIS HAPPENING TO SO MANY YEARS OF MURANO'S AND I AM NOT EVEN SURE THE NEW TRANSFER CASE I RECEIVED IS GOING TO BE ANY BETTER SINCE I FIND EVIDENCE THAT OWNERS OF AS LATE AS 2012 MURANO'S ARE HAVING THE SAME PROBLEM. THIS NEEDS TO BE RESOLVED BY NISSAN AND MADE RIGHT WITH THE MANY OWNER'S THAT HAVE HAD TO SPEND THOUSANDS TO REPLACE THEIR FAULTY TRANSFER CASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637478September 19, 2014
POWER TRAIN
BACKING OUT OF THE DRIVEWAY HEARD CLUNKING AND GRINDING NOISES. TOWED IT TO NISSAN AND THEY STATE THAT I HAVE A CRACKED TRANSFER CASE, WHICH WITH ALL PARTS AND LABOR IS COSTING US 5470.00. IT SEEMS TO BE A COMMON OCCURRENCE WITH THESE MODELS AND YEARS. WHY HASN'T NISSAN STEPPED UP AND ISSUED A RECALL OR EXTENDED PROGRAM AS WITH THE CVT TRANSMISSION?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637554September 19, 2014
POWER TRAIN
MY CVT HOUSING TRANSFER CASE IS CRACKED. I AM HAVING A PROBLEM ACCELERATING MY CAR. MY CAR HAD TO BE TOWED TO MY HOME YESTERDAY BECAUSE OF THIS ISSUE. THIS IS A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637386September 18, 2014
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER THE CONTACT ADJUSTED THE STEERING WHEEL, IT FAILED TO MOVE FROM THE TILT POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TELESCOPIC MOTOR AND TILT MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. ..UPDATED 10/15/14 *BF UPDATED 7/22/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633826September 17, 2014
VISIBILITY/WIPER
DRIVER'S SIDE VISOR BROKE CAUSING MAJOR VISIBILITY ISSUE. WOULD HANG DOWN AND BLOCK DRIVER'S VIEW. BROKE JUST AFTER WARRANTY ENDED. THERE WAS NO WAY TO KEEP IT UP WITHOUT $250 REPLACEMENT VISOR. SERVICE ADVISOR SAID HE HAD NUMEROUS ISSUES WITH MULTIPLE CONSUMERS. STATED HE FELT IT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633828September 17, 2014
SEATS
SAT IN CAR TO TAKE DAUGHTER TO SCHOOL. HEARD A LOUD CLUNK AND MY DRIVER'S SIDE SEAT BROKE. THE REAR BRACKET CAME LOOSE AND NOW MY SEAT WOBBLES/BOUNCES ALL OVER THE PLACE. OVER BUMPS IT'S WORSE. TURNING A CORNER SENDS ME UP AGAINST THE DOOR. I FIND MYSELF GRABBING THE STEERING WHEEL FOR BALANCE AND THAT CAUSES MY CAR TO SWERVE. HUBBY THOUGHT I WAS EXAGGERATING UNTIL HE SAT IN SEAT. LOOKED ONLINE AND SAW MANY SIMILAR COMPLAINTS. CALLED NISSAN AND THE SERVICE ADVISOR SAID IT'S A COMMON PROBLEM AND I SHOULD CALL NISSAN TO SEE IF THEY WILL COVER PARTS. IT'S A SAFETY ISSUE!!! IF NISSAN IS AWARE THERE'S THIS BIG OF A PROBLEM WHY NO RECALL? BECAUSE NO ONE HAS DIED?? SEEMS THAT'S THE ONLY WAY THEY WILL MAKE THIS RIGHT. RIGHT NOW I'M USING THE "FIX" THE GUY BEFORE ME USED....PIECE OF WOOD UNDER THE SEAT TO KEEP IT STABLE ENOUGH TO DRIVE. QUOTED $1700 PARTS AND LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637007September 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND MADE A GRINDING NOISE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO ACCELERATE AND THERE WAS A SUDDEN INCREASE IN ENGINE RPMS. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD SUDDENLY ENGAGE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637055September 17, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I HAVE A 2012 NISSAN MURANO (SL) WITH ABOUT 35K MILES ON IT. WHILE TRAVELING TO WORK THE MORNING OF 09/16/14 THE SUNROOF LITERALLY EXPLODED UPWARD FOR NO REASON. NO IMPACT, ROAD HAZARD, OR OTHER DEBRIS. TEMPERATURE WAS CONSTANT (60'S) DRY, NO EXTREMES. PART OF THE ROOF WAS THE SLIDING SECTION FOR THE SUNROOF. ORIGINAL SUNROOF AS OF PURCHASE (I AM THE ORIGINAL OWNER). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633670September 16, 2014
STEERING
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A LEAK COMING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HIGH PRESSURE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633765September 16, 2014
POWER TRAIN
WHILE TAKING MY CAR IN FOR THE REGULARLY SCHEDULED 60,000 MILE MAINTENANCE, THE DEALERSHIP INFORMED ME THE TRANSFER CASE REQUIRES REPLACEMENT (CAR WAS AT 66,785 MILES). THEY ESTIMATED THE COST AT ABOUT $3,800, BUT ENDED UP COMING DOWN TO $1,800 ESTIMATED. THIS APPEARS TO BE A KNOWN ISSUE THAT CAN CAUSE THE CAR TO SIMPLY SEIZE UP. WITH TWO YOUNG CHILDREN, THIS ISN'T SOMETHING I'M WILLING TO PUT OFF. IT'S VERY FRUSTRATING SEEING THIS COME UP JUST AS MY FACTORY WARRANTY EXPIRED. I CALLED NISSAN AMERICA SEEKING ASSISTANCE, AND NONE WAS PROVIDED. IN MY CASE IT IS OUTSIDE OF WARRANTY, BUT IT'S A SERIOUS KNOWN ISSUE. I FEEL SOMEWHAT CHEATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632699September 12, 2014
ENGINE, UNKNOWN OR OTHER
TRAVELING ON THE INTRASTATE AND THE VEHICLE LOST POWER, NO ACCELERATION TO THE VEHICLE. THE ENGINE REVVED BUT NO RESPONSE. IN THE MEANTIME, I HAD TO TRY TO CROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. NOT A GOOD THING TO ATTEMPT IN RUSH HOUR TRAFFIC NEAR CHICAGO. I HAD IT TOWED IN, BUT UNSURE OF THE PROBLEM OR THE COST AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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