Nissan Murano Complaints

5,967 consumer complaints on file.

#10730694June 26, 2015
ENGINE
ENGINE STOPPED WITHOUT WARNING WHILE DRIVING NORMALLY. MULTIPLE INCIDENTS WHILE DRIVING STRAIGHT AND WHEN TURNING AT SPEEDS RANGING FROM 5 MPH TO ABOUT 30 MPH. ENGINE RESTARTS AFTER STOPPING, PLACING GEAR SELECTOR IN PARK, AND TURNING KEY TO START POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730501June 25, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THE DATE ON THIS FORM COULD HAVE BEEN THE FIRST DATE NOT REALLY SURE, THE MOST RECENT WAS ONE OF THE FRIGHTENING TIMES THE VEHICLE STOPPED RIGHT IN THE MIDDLE OF THE STREET ABOUT (4) FOUR TIMES. THIS WAS TRAUMATIZING WE COULD HAVE BEEN HIT BY SEVERAL VEHICLES. THE VEHICLE STARTED JERKING THEN ALL OF A SUDDEN STOPPED RIGHT IN THE MIDDLE OF THE STREET. ONE TIME REPORTED TO NHTSA, WE WERE IN THE VEHICLE DRIVING ALONG AND ALL OF A SUDDEN WITHOUT A WARNING THE VEHICLE STOPPED. NO JERKING , NO WARNING LIGHT, NOTHING. THE VEHICLE SHUT OFF WE WERE IN DANGER AND MY GRAND DAUGHTER WAS IN THE VEHICLE WITH US SHE WAS VERY SCARED THIS WAS TRAUMATIZING FOR US ALL. IF THIS IS NOT ALL ALREADY THIS SHOULD BE ON THE RECALL LIST. IF THIS IS NOT SOMETHING THAT CAN BE REPAIRED, OR REPLACED. AT THE COST AND EXPENSE OF THE MAKER OR NHTSA I FEEL MY VEHICLE SHOULD BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731079June 25, 2015
UNKNOWN OR OTHER
THE CAR DOES NOT ACCELERATE FROM STOP AT TIMES. SEEMS MORE OFTEN TO HAPPEN WHEN CAR IS WARM AND HAS BEEN IN USE FOR A MIN OF 30 MIN. SOMETIMES THE CAR DOES NOT MOVE WHEN ACCELERATOR IS PUSHED 1/4 OR 1/2 OR EVEN TO THE FIREWALL. SOMETIME THE CAR WILL MOVE FORWARD AND GIVE IMPRESSION THAT IT WILL RESPOND TO GAS PEDAL INPUT BUT THEN STALL ( MOTOR DOES NOT STOP BUT FORWARD MOTION DOES). THE REAL PROBLEM IS WHEN CROSSING MOVING TRAFFIC WITH THE TRAFFIC AT 65 MPH THAT I PULL OUT AND THEN STALL. ITS RUSSIAN ROULETTE. NISSAN DEALER SAYS IT COULD BE X,Y OR Z AND I CANNOT START TO CHANGE PARTS WHERE NISSAN CANNOT AFFIRM WILL FIX THE PROBLEM. THE CAR IS IN MY OPINION CLOSE TO A "DEATH TRAP" DUE TO THIS STALLING. I REFUSE TO BELIEVE ITS THE TRANSMISSION AS SOMETIME IT WORKS FINE. COMPONENT OF CAUSATION IS UNKNOWN BUT WITH SO MANY COMPLAINTS IT SHOULD BE IDENTIFIED BY NOW OR WILL IT TAKE A DEATH TO GET THE WHEELS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726834June 23, 2015
ELECTRICAL SYSTEM
THE FRONT PASSENGER SIDE WINDOW WOULD GO DOWN WHEN I TRIED TO CLOSE THE WINDOW. THE REMOTE QUIT WORKING, REPLACED THE BATTERY IN THE REMOTE, DID NOT SOLVE THE PROBLEM. DROVE ABOUT 75 MILES. PARKED & SHUT OFF THE CAR & TOOK THE KEYS OUT OF THE IGNITION, LOCKED THE CAR MANUALLY, CLOSED THE DOORS, THE DRIVER SIDE & PASSENGER SIDE WINDOWS ROLLED DOWN. UNLOCKED THE DRIVER SIDE DOOR WITH THE KEY, THE ALARM WENT OFF. COULD NOT GET THE ALARM TO GO OFF, SINCE THE REMOTE DOES NOT WORK. IT STOPPED ALL BY ITSELF ABOUT 1 MINUTE LATER. ROLLED THE WINDOWS BACK UP & CLOSED THE DOOR & WINDOWS ROLLED DOWN AGAIN. THE ALARM WENT OFF AGAIN. I HAD TO DISCONNECT THE +BATTERY CABLE TO GET IT TO STOP. I RECONNECTED THE BATTERY CABLE & THE ALARM STARTED GOING OFF AGAIN. I HAD TO LOCK THE DRIVERS SIDE DOOR, RECONNECT THE +BATTERY CABLE & UNLOCK THE DRIVERS SIDE DOOR WITH THE KEY. I HAVE NOT TAKEN IT IN TO A REPAIR SHOP YET. THAT'S NEXT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726857June 23, 2015
POWER TRAIN
ON 11/08/2014 WHILE DRIVING ON THE INTERSTATE THE WENT SUDDENLY FROM 65 MPH TO 40 MPH WITH NO WARNING. I COULDN'T GO ANY FASTER. IT WAS MAKING A RATTLING NOISE AS IF THERE WERE LOOSE NUTS AND BOLTS BEING GROUNDED UP. THE SHORT OF THE LONG IS THAT THE NISSAN DEALER THEY WOULD HAVE TO REPLACE THE TRANSFER CASE WITH A USED ONE. $1950.00+10% TAX. WE PICKED UP THE VEHICLE ON11/19/2014. ON 11/25/2014 THE SAME SYMPTOMS OCCURRED. THE MECHANIC SAID THAT" IT WAS RUNNING OK BUT THE COMPUTER READ OUT WAS OFF". REPLACED MASS AIR FLOW SENSOR AND RESET IDLE SPEED. PICKED UP VEHICLE ON 11/25/2014 TOTAL COST, $318.78. +TOW. ON 11/26/2014, MY WIFE WENT TO PICK UP THE VEHICLE AFTER THEY JUST CHANGED THE AIR FLOW CENSOR WHILE BACKING UP THE VEHICLE SEEMED TO BIND UP AND THEN WOULD CLUNK WHEN TRYING TO MOVE FORWARD . THE SERVICE MANAGER THEN TOOK THE VEHICLE WITH THE MECHANIC FOR A GUICK RIDE AND FOUND THAT THE REAR DIFFERENTIAL WAS DAMAGED. TOTAL COST $552.06.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726248June 19, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE REAR HATCH FAILED. AS A RESULT, THE REAR LATCH OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726253June 19, 2015
UNKNOWN OR OTHER
BOUGHT THIS CAR AND PAID THE FIRST PAYMENT ON IT. TWO WEEKS LATER WAS HAVING ISSUES AND IT TOOK IT TO MY MECHANIC. ENDED UP BEING MY TRANSFER CASE. MY MECHANIC SAID HE WAS ABLE TO PULL IT DOWN BY HAND THAT WAS HOW BAD IT WAS. I HAVE PUT LESS THAN A 1,000 MILES ON THIS NEW FROM NISSAN TRANSFER CASE AND IT IS BUNNY HOPPING AND GOING BAD. YOU CAN PRESS THE ACCELERATOR TO THE FLOOR AND IT GOES NOWHERE THEN BOLTS FORWARD. UNSAFE TO DRIVE. MY MECHANIC CALLED NISSAN AND NISSAN STATES THEY HAVE NEVER HEAD OF ANYTHING LIKE THIS. REALLY?!?!?!?!?! THEY TOLD MY MECHANIC WHEN HE PURCHASED IT THAT IT WAS THE NEWLY DESIGNED TRANSFER CASE SAME DESIGN AS THE 2005 AND SHOULD NOT HAVE ANY PROBLEMS. YET THEY CLAIM THEY KNOW NOTHING ABOUT THE ISSUE. WHY WOULD YOU REBUILD SOMETHING IF IT WAS FINE AND HAD NO ISSUES. ANYWAYS, THE PART HAS A 12/12,000 WARRANTY ON IT, BUT I HAVE TO AGAIN PAY FOR THE LABOR WHICH IS $1800... IT HAS BEEN LESS THAN TWO MONTHS...WHY DO I HAVE TO PAY FOR LABOR AGAIN! KEEP GETTING A CODE STATING THAT IT NEEDS A CRANK SHAFT SENSOR. I ALSO HAVE REPLACED TWO OF THEM @ $100 A POP! THIS IS CRAP AND NISSAN NEEDS TO FIX IT. THIS DANGEROUS AND WILL LEAD TO FATALITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726071June 18, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE FRONT DRIVER SIDE OF THE VEHICLE FAILED AND REMAINED DOWN, WHICH CAUSED THE CONTACT'S VISION TO BE OBSTRUCTED. THE CONTACT STATED THAT THE SUN VISOR HAD TO BE HELD UP MANUALLY WHILE DRIVING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725237June 15, 2015
AIR BAGS, SEAT BELTS
AIR BAG LIGHT STARTED FLASHING CONSTANTLY AND HAVE NOTICED THAT ONE OF THE BACK SEAT BELT LOCKS DO NOT WORK NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725284June 15, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 5 MPH IN THE PARKING GARAGE, THE VEHICLE ACCELERATED UNCONTROLLABLY WHEN THE ACCELERATOR PEDAL WAS TAPPED. THE CONTRACT ATTEMPTED TO APPLY THE BRAKES, BUT IT HAD LITTLE EFFECT. THE VEHICLE CRASHED INTO A WALL. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE CONTACT AND HIS WIFE SUSTAINED FRACTURED RIBS AND SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10724905June 12, 2015
SEATS
I WAS GOING DOWN THE HIGHWAY AND HEARD A NOISE AND MY DRIVER SEAT WENT BACK AND TOWARD THE WINDOW. I HAD TO REGAIN CONTROL OF MY CAR BECAUSE WHEN THE SEAT FRAME BROKE I SWERVED AND MY FOOT FELL OFF THE GAS PEDAL. WHEN READING ONLINE I FOUND THAT THERE WAS AN INVESTIGATION BUT NO RECALL WAS ISSUED. I ALSO FOUND THAT I AM NOT THE ONLY ONE TO HAVE THIS PROBLEM. PLEASE REVISIT THIS ISSUE AND DO SOMETHING TO PROTECT NOT ONLY THE DRIVER/PASSENGER OF THE VEHICLE BUT THE OTHER MOTORISTS ON THE ROAD BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE. IF IT WAS MY INEXPERIENCED 18 YEAR OLD DRIVING THERE WOULD HAVE SURELY BEEN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724580June 10, 2015
POWER TRAIN
ON 4/28/2005 I WAS DRIVING MY VEHICLE AND IT WOULDN'T GET UP PAST 10 MPH. I LOOKED UP ONLINE AT NISSAN.COM AND FOUND OUT THERE MAY BE A WARRANTY PROGRAM FOR CVT. I BROUGHT IT IN, AND THEY VERIFIED IT AND REPLACED IT. 3 DAYS LATER MY CVT STARTED TO GIVE ME SIMILAR ISSUES AGAIN. SO I BROUGHT IT BACK AND THEY TOLD ME THEY MAY RE WORK ON IT. NOW I GET IT BACK AND RIDE THE CAR FOR ANOTHER 2 DAYS AND NOW I HEAR A LOUD CLICKING NOISE. NOW I HAD TO GET IT TOWED BACK TO KINGS NISSAN IN BROOKLYN NY. THIS TIME THEY TELL ME IT WAS A MESSED UP TCU COMPUTER ON THE REPLACED CVT, AND NOW A TRANSFER CASE. UPON FURTHER REVIEW ONLINE. IT SEEMS LIKE THERE ARE TONS OF PEOPLE LIKE MY SELF GOING THROUGH THIS ISSUE AND NISSAN WONT TAKE OWNERSHIP OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724221June 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE AND BATTERY WARNING LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724175June 8, 2015
VEHICLE SPEED CONTROL
WHAT I'M EXPERIENCING, I LOSE ACCELERATION POWER WHEN THE CAR IS IN DRIVE. TTHE CAR STALLS AND WILL NOT MOVE FORWARD WHEN I PRESS THE ACCELERATOR DOWN TO THE FLOOR, YET THE ENGINE AND ELECTRICAL MAINTAIN ITS POWER. WHEN THE CAR STALLS, I PRESS THE PEDDLE SERVAL TIMES AND THE RPMS DOESN'T ACCELERATE UP EXPECT WHEN I PLACE THE CAR IN PARK. WHEN I PLACE THE CAR IN PARK THE ACCELERATION POWER RESUMES, BUT ONCE IN DRIVE THERE'S NO POWER AGAIN. I EXPERIENCE THE PROBLEM THE MOST WHEN MY AIR CONDITION OR HEATER IS RUNNING. WHEN I TURN OFF THE AIR CONDITIONER THE ACCELERATION POWER RESUMES, BUT SPOTTERS. STRANGE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723281June 3, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING AT 35 MPH, THE VEHICLE FELT AS IF IT WERE GOING TO STALL AND THE SLIP, SERVICE ENGINE, AND DCV OFF WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722965May 31, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
THE PROBLEM WITH MY CAR WAS THE INVOLUNTARY LOCKING OF ALL DOORS WITHOUT MY INVOLVEMENT WHENEVER I PARKED THE CAR SOMEWHERE. THIS PROVED VERY INCONVENIENT AT TIMES WHEN I DIDN'T HAVE MY CAR KEYS WITH ME. THE DEALER KEPT THE CAR FOR A FEW DAYS ONLY TO TELL ME THEY COULD NOT SOLVE THE PROBLEM. THEY DIDN'T EVEN OFFER TO CONTACT NISSAN WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722127May 29, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
I AGREE WITH THE COMPLAINT ABOUT THE BACKUP CAMERA VISIBILITY PROBLEM WITH EXCESSIVE GLARE AND DISTORTION. MY 2006 MURANO WAS SOMEWHAT BLURRY SO I WAS LOOKING FORWARD TO MY 2013 MURANO HAVING A MUCH IMPROVED CAMERA SIMILAR TO MY FRIEND'S 2013 HONDA ACCORD, BUT TO MY DISMAY MY CAMERA VISIBILITY IS EVEN WORSE THAN BEFORE, ESPECIALLY IN THE RAIN WHEN IT IS NEEDED THE MOST FOR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722169May 29, 2015
SEATS
DRIVERS SEAT BRACKET BROKE WHILE ENTERING THE CAR. I KNOW 3 PEOPLE WITH MURANOS THAT THIS HAPPENED TO . SHOULD BE A RECALL. THE SEAT NOW WIGGLES FREELY ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722019May 28, 2015
ENGINE
UPON STARTING COLD ENGINE A LOUD TAPPING OR RATTLING SOUND HEARD COMING FROM FRONT OF CAR. SOUND INCREASES WHEN ACCELERATING UNTIL REACHING 40 TO 45 MPH - THEN IT ALMOST DISAPPEARS. ONCE ENGINE IS WARM SOUND IS BARELY NOTICEABLE. IT ALSO TAKES A LOT OF STRENGTH TO TURN THE STEERING WHEEL LEFT, EX: WHEN BACKING OUT OF THE DRIVEWAY INTO THE STREET, OR WHEN TURNING LEFT INTO A DRIVEWAY OR A PARKING SPACE. IT FEELS LIKE THERE IS NO POWER STEERING. SLIGHT LEFT TURNS ARE NORMAL AS ARE ALL RIGHT TURNS. VEHICLE IS GOING INTO DEALER TUESDAY WHICH IS THEIR FIRST OPENING. I WILL UPDATE THIS ONCE IT IS DETERMINED WHAT IS CAUSING THE PROBLEM /PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721243May 24, 2015
POWER TRAIN
AS I WAS RETURNING HOME NOTICED A STRANGE DRIVETRAIN NOISE. I AVOIDED USING THE INTERSTATE AND STAYED ON THE CITY STREETS SO THAT IF ANYTHING HAPPENED IT WOULD BE AT A SLOWER SPEED. IN JUST A COUPLE MILES A CLATTERING CAME FROM THE DRIVE TRAIN AND HAD NO FURTHER ABILITY TO DRIVE. AFTER TOWING THE MURANO TO NISSAN A DEALER IT WAS DETERMINED THAT THE TRANSFER CASE HAD FAILED. THE CASE WAS COMPLETELY BROKEN AS CAUSED BY AN INTERNAL GEAR FAILURE. THIS HAPPENED ON MAY 14, 2015. COST TO REPAIR WAS $3800. COMMENTS ONLINE INDICATE THIS IS A COMMON FAILURE THAT NISSAN FAILS TO ADMIT OR WARRANTY. THEY HAVE INCREASED TRANSMISSION WARRANTY TO $120K BUT NOT THE TRANSFER CASE. COULD BE A SERIOUS SAFETY ISSUE IF IT HAD FAILED WHILE TRAVELING DOWN THE INTERSTATE AT 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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