Nissan Murano Complaints

5,967 consumer complaints on file.

#10779453October 3, 2015
ELECTRICAL SYSTEM
CAR WILL NOT START AND DOES NOT TURN OVER. TRIED BATTERY, DIFFERENT FOB, NEW FOB BATTERIES, ROLLING VEHICLE, TRIES STARTING IN NEUTRAL, ETC. NO RESULTS. FEELS LIKE STEERING WHEEL IS NOT IN LOCKED POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778790September 30, 2015
POWER TRAIN
TRANSMISSION SLIPS OR SHIFTS HARD INTO GEARS. TRANSMISSION HAS ALSO JUST STOPPED WORKING IN THE MIDDLE OF TRAFFIC. GETS WORSE THE WARMER IT IS. SLOWER SPEEDS HAVE THE HARD SHIFTING AND HIGHER SPEEDS IT OFTEN WONT SHIFT TO THE NEXT HIGHER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778176September 28, 2015
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING OUT OF THE DRIVEWAY AT ABOUT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE ACCELERATED WHEN THE AIR CONDITIONER WAS TURNED OFF AND TOTALLY LOST POWER WHEN THE AIR CONDITIONER WAS TURNED BACK ON. THE CONTACT TURNED THE AIR CONDITIONER OFF AND DROVE HOME. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767344September 22, 2015
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR DOES NOT STAY IN ITS PLACE. IT CAN AND DOES FALL OUT OF THE RETAINING MECHANISM, CAUSING DRIVER'S VIEW TO BE INSTANTLY OBSTRUCTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765096September 18, 2015
POWER TRAIN
DRIVING DOWN HWY AND CAR STARTED JUMPING, WHINNING AND THEN CAR LOCKED UP.I WAS ABLE TO PULL OVER ON SIDE OF HWY.I SMELLED SMOKE AND GOT OUT.CALLED WRECKER .THEY TOWED TO SHOP.. I NOW HAVE A CAR PAYMENT BUT NO CAR.ESTIMATE FOR REPAIR 4,000.00 FOR NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765689September 17, 2015
AIR BAGS
CPSC:I1590088A. 2015 NISSAN MURANO. CONSUMER STATED THE SEAT SENSORS HAD A DEFECT. *LN THE CONSUMER NOTICED WHEN HIS 90 POUND SON SAT IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG DEACTIVATION LIGHT ILLUMINATED AND STAYED ON. THE DEALER CLAIMED THE SENSORS WERE SENSITIVE TO SEATING LOCATION OF THE PASSENGER AND TO MOVE AROUND TO ACTIVATE THE PASSENGER AIR BAG SYSTEM. THE CONSUMER STATED THE PROBLEM IS STILL ONGOING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764103September 16, 2015
ELECTRICAL SYSTEM
WHILE DRIVING THE AUTOMOBILE MADE A LOW BUZZING SOUND AND IMMEDIATELY STOPPED MOVING. ALL POWER WAS LOST. I WAS NOT ABLE TO STEER THE AUTOMOBILE, THE DASHBOARD LIGHTS AND RADIO STILL ON AND WORKING. I ENGAGED THE ACCELERATOR ONCE AND THE AUTO ACCELERATED AND ALL POWER WAS LOST AGAIN, THIS TIME COMPLETELY. I HAD IT TOWED TO MY REGULAR NISSAN DEALERSHIP FOR DIAGNOSIS AND REPAIR. DIAGNOSIS: BATTERY NEEDS TO BE REPLACED. THE BATTERY WAS REPLACED AND I DROVE THE CAR HOME AND TO WORK THE NEXT DAY. WHILE ON MY WAY FROM WORK, THE EXACT PROBLEM OCCURRED AGAIN. I HAD IT TOWED TO AUTONATION NISSAN AGAIN AND AS I TYPE THIS COMPLAINT THE DEALERSHIP IS TRYING TO ARRIVE AT THE PROPER DIAGNOSIS. I AM ALL OF A SUDDEN IN FEAR FOR MY LIFE, HAD I BEEN ON THE EXPRESSWAY (I-95, SR-826, FL TURNPIKE, ETC. I COULD HAVE BEEN KILLED WITH THESE TWO SUDDEN STOPS IF I HAD BEEN REAR-ENDED. I AM THE ONLY DRIVER OF THIS AUTOMOBILE. IT IS IN OTHERWISE EXCELLENT CONDITION. I HAVE NEVER HAD THIS PROBLEM BEFORE. ONLY CONSTANT ISSUES WITH "TIRE SENSORS" EVEN THOUGH I HAVE HAD THEM REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764306September 16, 2015
TIRES
PURCHASED THE 2014 NISSAN MURANO NEW FROM NALLEY NISSAN DECATUR, GEORGIA. TIRES WEARING TREAD QUICKLY; 50% AT 12800 MILES. TIRES ARE EASILY PUNCTURED. TWICE THUS FAR. RESEARCHED TO FIND THIS IS COMMON FOR THIS TIRE RESULTING IN SOME CASES TWITH BLOW OUTS. SEE WWW.CONSUMERAFFAIRS.COM/TIRES/YOKOHAMA. DURING SERVICING AND TIRE ROTATION, I WAS TOLD THAT THIS TIRE DOESN'T USUALLY COME ON THE MURANO FROM FACTORY AS IT IS CONSIDERED SUB-STANDARD. I WAS TOLD TO INFORM NISSAN. LONG STORY SHORT. BOTH TIRE MANUFACTURER AND NISSAN REFUSED TO ASSIST ME TO REMOVE THESE TIRES. TIRES ARE CONTINUING TO WEAR QUICKLY ON MY FRONT WITH NO ALLIGNMENT PROBLEMS OR ISSUES. A NISSAN SPECIALIST SUGGESTED THAT I CONTACT THE BBB IF I A NOT HAPPY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762413September 9, 2015
ENGINE
THE SERVICE ENGINE SOON LIGHT CAME ON AND THE ENGINE STARTED TO STUMBLE AS IF IT WAS FUEL STARVED AND WAS LOSING POWER AND WANTED TO STALL. PUTTING THE CAR IN NEUTRAL AND GOOSING THE GAS AT IDLE AT TRAFFIC LIGHTS KEPT THE VEHICLE GOING UNTIL I COULD GET IT TO THE DEALERSHIP. THE DEALER REPLACED THE CAM AND CRANK POSITION SENSORS. ONE YEAR LATER THE SAME TWO PARTS FAILED AND WERE REPLACED. THEY LASTED LESS THAN ONE DAY AND NOW THE VEHICLE IS AT THE DEALERSHIP FOR MAJOR REPAIRS BECAUSE OF EITHER THE PARTS OR A COMBINATION OF THE PARTS AND INTERNAL ENGINE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762165September 8, 2015
SEATS, AIR BAGS
WHILE BOARDING MY CAR DRIVER SEAT BROKE AND ALSO THE DAMAGE TRIGGERED THE AIR BAG LIGHT TO POP SINCE THE DRIVER SEAT IS LINKED TO AIR BAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761905September 7, 2015
AIR BAGS
VEHICLE WARNING LIGHT INDICATES THAT THE PASSENGER AIR BAG IS OFF WITH AN ADULT IN THE SEAT. PASSENGER MUST MOVE AROUND IN THE SEAT TO FIND A SPOT THAT TURNS THE WARNING LIGHT OFF. SOMETIMES THE PASSENGER MUST LEAVE THE VEHICLE AND RE-ENTER THE SEAT TO GET THE LIGHT OFF. EVEN WHEN THE LIGHT GOES OUT WE ARE NOT SURE THE AIR BAG WOULD DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761825September 6, 2015
UNKNOWN OR OTHER
BOUGHT CAR FROM BILL ASKEW IN FEBRUARY 2015 AROUND TAX TIME... WENT TO GAS STATION AND CAR WOULDN'T CRANK. CALL BILL ASKEW AND NOTIFIED THEM.. 5 MIN LATER THE VEHICLE CAME ON.. WENT TO DEALERSHIP AND THEY REPLACED A BATTERY... RUNNING GOOD FOR A COUPLE WEEKS. CHECK ENGINE LIGHT CAME ON AND NEEDED A ELECTRICAL EQUIPEMENT... RADIO AND CD WOULDN'T WORK. THAT WAS REPLACED ALSO... IN MARCH GOT A OIL CHANGE AT THE NISSAN PLACE.. I WAS TOLD THAT I HAVE A OIL OR GAS LEAK.. NOTIFIED BILL ASKEW... NO REPONSE BUT EVERYTIME I TAKE THE TRUCK TO THE DEALERSHIP I GOT IT FROM THEY TURN OFF THE CHECK ENGINE LIGHT AND SAID IT WAS NOTHIG.. TODAY SEPTEMBER 5TH 2015 THE TRUCK TURNED OFF WHILE BACKING UP, THE TRUCK STALLED IN THE MIDDLE OF THE HIGH WAY WHILE MY DAUGHTER WAS IN THE CAR WITH ME.. CARS BLOWING... 3 MIN LATER I TURNED IT ON AND I CALL BILL ASKEW AND NOTIFIED THEM ABOUT THE PROBLEM.. IT WAS AFTER HOURS AND IM CURRENTLY WAITNING ON A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761871September 6, 2015
AIR BAGS
PURCHASED A NEW 2015 NISSAN MURANO PLATINUM AT END OF MAY. NOTICED RIGHT AWAY WHEN MY 95 POUND SON WOULD SIT IN FRONT PASSENGER SEAT, THE 'PASSENGER AIRBAG DEACTIVATED' LIGHT WOULD COME ON AND STAY ON. WE INQUIRED WITH OUR LOCAL DEALER AND THEY SAID EVERYTHING WAS CHECKED OUT AND OPERATING CORRECTLY. WE WERE TOLD THE NEW SEAT SENSORS WERE VERY SENSITIVE AND MY SON NEEDED TO 'MOVE AROUND' A BIT IN THE SEAT TO ACTIVATE THE FRONT PASSENGER AIRBAG. THAT NEVER WORKED. I STARTED PAYING CLOSE ATTENTION TO THE INDICATOR AND NOTICED THAT ABOUT HALF THE TIME THE FRONT PASSENGER AIRBAG WOULD DEACTIVATE WHEN I WAS IN THE FRONT PASSENGER SEAT, AND I AM 270 POUNDS! WE WERE ABOUT TO GO BACK TO THE DEALER AGAIN, WHEN WE NOTICED AN ARTICLE IN THE SUNDAY, SEPTEMBER 6, 2015 NEW YORK TIMES ABOUT THIS EXACT SAME ISSUE IN SEVERAL 2014 NISSAN MODELS, WHICH PROMPTED THIS FORMAL COMPLIANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761525September 4, 2015
STEERING
TL* THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME LOOSE AND AN ABNORMAL NOISE COULD BE HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760925September 2, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE REPLACED ALONG WITH THE BRAKE PADS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,777.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761130September 2, 2015
SEATS
MY DRIVERS SIDE SEAT JUST BROKE ON THE BACK LEFT SIDE SO NOW YOU CAN'T SIT IN IT AND DRIVE. I NOW SIT CROOKED IN THE SEAT AND DON'T FEEL SAFE DRIVING IT, WHAT IF I WAS IN AN ACCIDENT AND MY SEAT NOW MIGHT THROW ME SOMEWHERE BECAUSE IT IS NOW BROKEN. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760049August 28, 2015
POWER TRAIN
2004 NISSAN MURANO WITH TRANSFER CASE LEAKING LIKE MANY OTHER 2003-2007 MURANO'S . NISSAN NEEDS TO RECALL ALL OF THESE CARS AND REPLACE THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759826August 27, 2015
AIR BAGS
IN ABOUT HALF OF THE DRIVES PASSENGER AIRBAG OFF SIGNAL COMES UP WHEN AN ADULT PASSENGER IS SEATED IN FRONT, THIS HAPPENS FOR THE SAME PASSENGER. I WAS TOLD BY DEALER THAT THE WEIGHT LIMIT IS SET AROUND 120LBS WHICH SEEMS TO HIGH FOR SMALL ADULTS, FEMALES ESPECIALLY. THIS CREATES A SAFETY HAZARD AS WE ARE USING THE VEHICLE WITH PASENGER AIRBAG TURNED OFF HALF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759507August 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE VEERED OFF THE ROAD INTO A DITCH AND WENT AIRBORNE BEFORE CRASHING INTO A POLE. THE PASSENGER SIDE AND FRONT AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED NECK AND BACK INJURIES AND THE PASSENGER SUSTAINED HIP AND ARM INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING STORAGE LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10758589August 22, 2015
UNKNOWN OR OTHER
I RECENTLY PURCHASED A 2007 NISSAN MURANO WHICH I PURCHASED ON 5/5/2015. I FELT COMFORTABLE MOVING FORWARD WITH THE PURCHASE BASED ON THE CARFAX WHICH STATED NO ACCIDENT / DAMAGE REPORTED , NO TOTAL LOSS, NO STRUCTURAL DAMAGE, NO AIRBAG DEPLOYMENT. AFTER, GOING TO A LOCAL GAS STATION AND PURCHASING THE REQUIRED OCTANE. I PULLED OFF INTO TRAFFIC SAFELY AND THE CAR WOULD NOT BUDGE. TERRIFIED THAT I WOULD GET HIT BY ON COMING TRAFFIC, I JUMPED INTO ACTION AND PUT THE CAR INTO REVERSE. I LET OUT HUGE SIGH OF RELIEF BECAUSE, I WAS ABLE TO MOVE IN REVERSE. I CAUGHT MY BREATH AND NOTICED THAT THE SERVICE ENGINE SOON. I TOOK MY CAR TOO A LOCAL AUTOZONE AND THE CODES THAT I RECEIVED ARE ALL TRANSMISSION CODES. AFTER BEING INSTRUCTED TO HAVE A DIAGNOSTIC PERFORMED BY A AUTHORIZED NISSAN DEALER, IT WAS CONFIRMED THAT I NEED A NEW CVT TRANSMISSION, TRANSFER CASE RESEALED. BASED ON NUMEROUS COMPLAINTS ABOUT THE CVT TRANSMISSION AND THE SAFETY ISSUES. I DEEM MY CAR UNSAFE AND NISSAN SHOULD BE RESPONSIBLE TO MAKE ANY AND ALL VEHICLES MANUFACTURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano