Nissan Murano Complaints

5,967 consumer complaints on file.

#10837333February 20, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
STARTED ABOUT 1 1/2 WEEKS AGO (APPROX 2900 MILES ON THE ODOMETER), FIRST TIME WASNT EXPECTING IT AND HOPED IT WAS JUST A FLUKE, 2ND TIME IT HAPPENED EARLY MY DAUGHTERS WERE WITH ME AND ASKED WHAT WAS WRONG WITH THE CAR WHEN IT HAPPENED, AND THEN AGAIN THE OTHER MORNING AT THE END OF MY 45 MIN RIDE INTO WORK. EACH TIME IT HAPPENED WAS WHEN I WAS MERGING FROM AN ON RAMP INTO TRAFFIC. THE LAST OCCURANCE, AND I BELIEVE THE OTHERS AS WELL, I WAS GOING APPROX 35MPH, STAYING STEADY ON THE SPEED LOOKING FOR A SPOT IN TRAFFIC TO MERGE INTO, GIVING IT GAS AND STARTED MY MERGE ONLY TO FEEL AND HEAR NO CHANGE IN RPM OR SPEED, GIVING IT MORE AND MORE PETAL, AND STILL NO CHANGE IN SPEED AT ALL, AFTER AVOIDING THE OTHER DRIVER THAT ALMOST HIT ME BECAUSE OF IT, I MOVED BACK OVER AND HAD A MOMENT AND TRIED AGAIN TO GET INTO THE PETAL AT ALMOST WIDE OPEN THROTTLE AND STILL NO RPM CHANGE AND NO MOVEMENT UP IN SPEED (ALSO STILL NO LOSS OF SPEED), DURING EACH OCCURRENCE THE CAR WAS SMOOTH (NO ENGINE BUCKING JUST WOULDN'T RESPOND TO GAS INPUT). THE SAME SYMPTOMS HAVE OCCURED THE THREE TIMES IT'S OCCURED. THE RESOLVE EACH TIME WAS THE SAME, LET OFF THE GAS FOR 1-2 SECS, GIVE IT GAS AND THE CAR DROVE AGAIN AS NORMAL. DEALERSHIP HAS LOOKED AT MY CAR WITH NO EXPLINATION, NO TROUBLE CODES WERE GENERATED, AND THEY STATED TRANNY FLUID WAS FINE. IT ACTED LIKE THE CVT WAS STUCK ON A PARTICULAR BAND AND ALSO WOULDN'T ALLOW ANY ADDITIONAL GAS, HENCE NO ADDITIONAL SPEED. THE LAST OCCURANCE IT WAS ABOUT 35 DEGREES OUT. I HAVE TRIED TO REPRODUCE THE PROBLEM MANY TIMES WITH NO SUCCESS AT ALL, AND WITH NO CODES BEING GENERATED TO POINT THE DEALEFSHIP TO ANY ISSUE, THIS IS A BIG SAFETY CONCERN FOR ME AND MY FAMILY AS IT GOES UNRESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837342February 20, 2016
SERVICE BRAKES
BRAKES GO DOWN TO THE FLOOR AND AFTER A WHILE THEY GO BACK TO NORMAL THIS HAPPENS WHEN DRIVING BUT NOT ALL TO TIME HAD THE MASTER CYLINDER CHANGED AND THE PROBLEM STILL EXIST I WAS TOLD FROM MY LOCAL NISSAN DEALER THAT THEY HAVE NO INFORMATION ON THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837139February 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD AND THE STOPPING DISTANCE INCREASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER, BUT NO FAILURE WAS FOUND. THE DEALER DECIDED TO REPLACE THE MASTER CYLINDER A SECOND TIME, BUT THE FAILURE RECURRED. THE DEALER THEN REPLACED THE ROTORS, BLED THE BRAKE LINE TROUBLE SHOOT, AND FOUND THAT THE ABS ACCUMULATOR MALFUNCTIONED. THE VEHICLE WAS REPAIRED. THE CONTACT INFORMED THE MANUFACTURER WHO OPENED AN INVESTIGATION AND CASE ON THE CONTACT'S BEHALF. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836275February 15, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY DOOR LOCKS BEGAN TO FAIL INTERMITTENTLY WHEN I TRY TO ENTER OR EXIT THE VEHICLE. ON 2/13/16 I GOT INTO THE VEHICLE LATE AT NIGHT, CRANKED IT, PUT IT IN DRIVE, AND BEGAN TO PULL OFF WHEN THE VEHICLE TOTALLY SHUT DOWN AND WOULD NOT CRANK(LEAVING ME STRANDED, AT NIGHT, IN FREEZING WRATHER). THE VEHICLE WOULD NOT RESTART. IT WOULD ONLY CLICK....THEN EVENTUALLY DO NOTHING. LATER THAT EVENING WE ATTEMPTED AGAIN. IT WOULD NOT START UNTIL WE HIT THE LOCK BUTTON ON THE REMOTE.(BATTERY PREVIOUSLY REPLACED). THIS IS CLEARLY A DEFECT WITH NISSANS AS SEEN ON MANY COMPLAINT FORUMS. ALL 4 ACTUATORS FAILING ARE RIDICULOUS. I WAS TOLD BY A MECHANIC (NOT ASSOCIATED WITH NISSAN BUT HAS HAD TO WORK MANY OF THE SAME ISSUES WITH THEIR VEHICLES) THAT IT IS A SECURITY SYSTEM ISSUE AND THE VEHICLE ACTUALLY THINKS YOU ARE STEALING IT SO IT SHUTS DOWN. HOPEFULLY, IT WON'T THINK THAT WHILE I AM TRAVELING ON THE INTERSTATE. PLEASE INVESTIGATE. THE NEXT DAY, IT WOULDN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825933February 13, 2016
SEATS
LEFT REAR SEAT BRACKET BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825868February 12, 2016
UNKNOWN OR OTHER
CAR ROLLS BACK WHEN STOPPED ON A HILL. WE FIND IT VERY UNSAFE TO DRIVE. THE MANUFACTURER SAYS, IT IS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825725February 11, 2016
UNKNOWN OR OTHER
THE VEHICLE WAS STATIONARY IN A PUBLIC PARKING LOT. AS THE REAR POWER LIFT GATE WAS COMING DOWN TO CLOSE, I QUICKLY REACHED IN TO PUSH A TARP OUT OF THE WAY...THE LIFT GATE CAME DOWN ON TOP OF MY HEAD AND DID NOT AUTO REVERSE. IT CONTINUED DOWNWARD AFTER STRIKING MY HEAD SENDING ME TO THE GROUND. THIS BLUNT FORCE TRAUMA TO MY HEAD RESULTED IN PERMANENT VISION LOSS TO THE MACULA OF MY LEFT EYE CALLED A SCOTOMA (IS/OS DEFECT.)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10825732February 11, 2016
SEATS
DRIVER SEAT REAR LEFT BRACKET BROKE AFTER 134,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825016February 9, 2016
SEATS
SEAT SUDDENLY DROPPED TO THE DRIVERS SIDE IN THE VEHICLE AGAINST THE DOOR. THIS SUDDEN CHANGE IN POSITION CAUSED ME TO SWERVE THE VEHICLE NEARLY MISSING THE CAR NEXT TO ME IN THE OTHER LANE. IF THIS SEAT WAS TO FAIL COMPLETELY I COULD HAVE BEEN THROWN BACKWARDS IN THE VEHICLE LOSING THE ABILITY TO PRESS THE BRAKE PEDAL TO STOP THE VEHICLE AND THIS WOULD HAVE RESULTED IN A CRASH OF THE VEHICLE. THIS VEHICLE IS USED BY A 160 POUND WOMAN AND EVEN THOUGH HAS SOME AGE HAS ONLY 43,000 ORIGINAL MILES ON THE ODOMETER. IT IS USED STRICTLY FOR PLEASURE DRIVING ON THE WEEKENDS. THIS FAILURE OCCURRED WHILE TRAVELLING ON A HIGHWAY AT HIGHWAY SPEED AND ROUNDING A CORNER. UPON REVIEWING THE MANY MANY THINGS THAT HAVE BEEN WRITTEN UP ON THE INTERNET ABOUT HOW PERVASIVE THIS PROBLEM IS THERE IS NO REASON THAT A POOR DESIGN ON THE SEAT LIFTING FRAME HAS RESULTED IN A CATASTROPHIC FAILURE OF THIS PART AND NISSAN HAS NOW REDESIGNED THE PART TO REINFORCE THE SEAT FRAME PART OT MAKE IT MORE STURDY. THIS REDESIGN MEANS TO ME THAT THEY RECOGNIZE THERE IS A PROBLEM WITH THE ORIGINAL DESIGN AND THEY SHOULD BE HELD ACCOUNTABLE FO RTHE REPAIR NOT TELL CONSUMERS THEY NEED TO PAY TO HAVE IT REPAIRED AT A COST OF BETWEEN $1,000 AND $2,500. THAT IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825132February 9, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED FROM THE INSIDE TO OUTWARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824891February 8, 2016
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
EXITING A HIGHWAY AND TAKING RAMP TO ENTER AN AVENUE, DRIVER LOST CONTROL OF THE CAR TURNING RIGHT AT INTERSECTION. FRONT LEFT TIRE HIT THE CURVE SIDE AND CAR ROLLED OVER 2 FULL ROLLS. DRIVER AND PASSENGER HAD SEAT BELLS ON. CAR BODY TOOK STRONG HITS ON BOTH SIDES, POSTS BETWEEN SIDE WINDOWSROOF, WINDSHIELD FRAME, HOOD. SEAT BELLS NEVER LOCKED DOWN DURING ROLL OVER AND NONE OF THE AIRBAGS DEPLOYED. DRIVER AND PASSENGER HAD HEAD, KNEES AND BACK INJURIES. IT WOULD BE EXPECTED THE SEAT BELLS TO LOCK DOWN AND AT LEAST THE SIDE AIRBAGS TO DEPLOYED. PICTURES AVAILABLE AT YOUR REQUEST.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10824650February 6, 2016
ELECTRICAL SYSTEM
ALL 4 OF MY DOOR LOCK ACTUATORS HAVE GONE OUT AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824622February 6, 2016
FUEL/PROPULSION SYSTEM
ON 2/3 WHILE DRIVING THE CAR CUT OUT COMPLETELY, NO STEERING, NO BRAKES, NO POWER AT ALL. I MANAGED TO GET TO THE SIDE OF THE ROAD. TOWED TO DEALERSHIP WHERE PROBLEM WAS DIAGNOSED AS A BAD BATTERY. THE CAR 34 MONTHS OLD WITH APPROX. 30,000 MILES. TWO DAYS LATER 2/5, THE SAME PROBLEM OCCURRED. DRIVING ON THE HIGHWAY, CAR DIED OUT. NO BRAKES, NO POWER STEERING, NO POWER AT ALL. CAR WAS TOWED HOME AND IS CURRENTLY AT THE DEALERSHIP AWAITING A DIAGNOSIS. EXTREMELY DANGEROUS SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824574February 5, 2016
ELECTRICAL SYSTEM
ALL OCCURRENCES TOOK PLACE WHEN VEHICLE WAS STATIONARY. I BOUGHT THE VEHICLE LESS THAN TWO WEEKS AGO, USED, FROM THE PREVIOUS OWNER WHO HAD IT FOR NINE YEARS. SHE SUPPOSEDLY KEPT UP WITH ALL THE MAINTENANCE AND APPEARS TO HAVE TAKEN REAL GOOD CARE OF IT. EVERYTHING WAS FINE UNTIL ABOUT THREE DAYS AGO WHEN ON A COUPLE OF OCCASIONS I PARKED AND LOCKED THE VEHICLE AND CAME BACK HOURS LATER TO DISCOVER THE FRONT WINDOWS WERE DOWN ABOUT 3 INCHES...WEIRD. SO WHEN I GOT TO WORK THIS MORNING I ENGAGED THE WINDOW LOCK BUTTON. THEN THIS AFTERNOON I CAME OUT AFTER WORK TO DISCOVER THE WINDOWS WERE BOTH ALL THE WAY DOWN. I DROVE HOME AND PARKED IN THE GARAGE AND ROLLED UP THE WINDOWS AND LEFT THE KEY IN THE CONSOLE. AN HOUR LATER, GOT READY TO LEAVE AND THE WINDOWS WERE BACK DOWN, AND DOORS WERE LOCKED. I REACHED IN AND UNLOCKED THE DOOR, AND WHEN I OPENED IT THE ALARM WENT OFF! OH, FORGOT TO MENTION THAT THE KEY FOB DOESN'T WORK, IN SPITE OF REPLACING THE BATTERY THIS WEEK, SO THE PANIC BUTTON DOESN'T WORK. GOT IN AND STARTED THE ENGINE AND THE ALARM IS STILL GOING OFF!! PUT IT INTO GEAR AND BACK INTO PARK AND IT'S STILL GOING OFF. GOT OUT AND HEADED INTO THE HOUSE (KEYS IN HAND THIS TIME) AND THE ALARM RANDOMLY STOPPED...HMM. OKAY, SO I WENT BACK AROUND AND OPENED THE DOOR (THINKING I COULD LEAVE NOW) AND THE ALARM STARTED SOUNDING AGAIN...WHAT THE HECK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824155February 4, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO EVENTUALLY RESTART THE VEHICLE. THE CVT AND SERVICE ENGINE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824204February 4, 2016
SERVICE BRAKES
WHEN I WAS COMING OFF OF AN EXPRESSWAY AND CAME TO A STOP, I HAD TO PRESS MY BRAKE PEDAL ALL THE WAY TO THE FLOOR. IT HAPPENED TO ME TWICE. UPON RESTARTING MY CAR, THE PROBLEM WENT AWAY. THE DEALERSHIP SAID THERE WAS A FAULT IN THE ABS SYSTEM. THIS WAS IMPEDING NORMAL DRIVING OPERATIONS...THE DEALERSHIP WANTED TO CHARGE ME $2600 TO REPAIR IT, ALTHOUGH THIS IS A FAULTY CONDITION IN THE VEHICLES MANUFACTURING (SOMETHING I SHOULD NOT HAVE TO PAY FOR). I'VE HAD TO DISABLE THE ABS CONTROLLER IN THE MEANTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824254February 4, 2016
SEATS
AT JUST LESS THAN 1 YEAR OLD WITH 15K MILES, DRIVERS SEAT HAS BECOME UNSTABLE AND POSSIBLY UNSAFE. THERE IS @ 2 INCHES OF PLAY IN A BACK AND FORWARD ROCKING MOVEMENT. ROCKS AT ALL TIMES BUT PERPETUATED BY BRAKE ESPECIALLY EMERGENCY BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824091February 3, 2016
SEATS, UNKNOWN OR OTHER
DRIVER'S SEAT BECAME WOBBLY AND UNSTABLE WITHOUT WARNING MAKING DRIVING QUITE DIFFICULT; DEALERSHIP STAFF INDICATED SEAT TRACK NEEDED COSTLY REPAIR. DRIVER'S SIDE VISOR DROPS DOWN UNEXPECTEDLY WHILE DRIVING AND WILL NOT STAY PUT; COST TO REPLACE WOULD BE NEARLY $200. I THOUGHT THESE ITEMS LASTED FOR THE DURATION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823849February 2, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A GLARE FROM THE AIR CONDITIONER VENT TO THE DASHBOARD, THAT WAS REFLECTED TO THE SIDE-VIEW MIRRORS ON THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WAS NO REPAIR AVAILABLE. THE CONTACT ALSO STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,039......UPDATED 03/15/16 *BF THE CONSUMER STATED THE NOISE ISSUE WAS REPAIRED, THROTTLE BODY WAS REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823613February 1, 2016
ENGINE
VEHICLE WITH 70,000 MILES HAS HEAD GASKET LEAK. CAR HAS ONLY BEEN MAINTAINED BY DEALER FOR SERVICING. AFTER RESEARCHING MANY NISSAN OWNERS HAS HAD SAME PROBLEM WITH VEHICLE. SHOULD THESE VEHICLES BE RECALLED OR SHOULD CONSUMERS BE GAUGED FOR $40,000 FOR A VEHICLE THAT WILL ONLY LAST 70,000 MILES BEFORE HAVING ENGINE PROBLEMS. ALSO I CONTINUOUSLY HAVE PROBLEMS WITH THE TIRE PRESSURE MONITORING SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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