Nissan Maxima Complaints (2020)

22 consumer complaints on file.

#11764174September 14, 2026
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, POWER TRAIN, SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Nissan Maxima. The contact stated that while her husband was attempting to park and turn off the vehicle, the gear shifter failed to shift into park, the STOP button failed to respond, and the vehicle suddenly accelerated, crashed into a tree in the median strip, knocked down three poles, and the brake pedal was depressed but became unresponsive. The vehicle continued driving and crashed into a sign pole and came to a stop. The contact stated that a tire also exploded during the crash. The contact stated that the air bags failed to deploy. The contact and her husband sustained injuries during the crash. The contact’s husband sustained a fractured left shoulder and had since developed balance issues. The contact sustained balance issues and weakness in the body. Medical attention was provided. The manufacturer was notified of the failure. The failure mileage was 23,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11740781May 29, 2026
ENGINE
2020 Nissan Maxima SR is experiencing CVT transmission issues that appear substantially similar to the defects described in the Nissan CVT Martinez Class Action involving prior Nissan model years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682977August 25, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several occasions. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. It was unknown if the contact's husband had replaced the battery. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle warranty had expired. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663524May 28, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I start driving the front collision light comes on and off and then they'll stay on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645171February 26, 2025
STEERING, UNKNOWN OR OTHER
Nissan dealership said the front control arms are cracking and recommended having them replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611910August 31, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning turns on about 20 seconds after the car starts. There was no accident or obstructions to the sensors, this apperas to just be equipment failure on a car with only 30k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584583April 22, 2024
UNKNOWN OR OTHER
The sunroof inexplicably blew out while driving on a 3-lane interstate normally taken to work every day in the morning, windows were up. This movable portion of the sunroof is part of the panoramic sun roof. The sun shade was open, it is normally left open. Some small pieces of the glass fell onto me and seats but most was sucked up and away from the car. Thankfully, no glass hit me in the face and no cars were around me. I have rear cam footage of the glass flying out behind the car. Front footage shows nothing hit the car, no one was near enough to suspect otherwise. A picture is attached of what is left.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583788April 18, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
When I start driving, sometimes I randomly see Key System Error and DAS Malfunction. All other warnings such as emergency brake, traction control, blind spot detection light up. Engine RPM meter keeps going to 0 and back and forth (see video in the link below). When this happens, driver assistance features like forward collision warning, blind spot warning and lane departure warning stops working. Sometimes, I cannot turn off the engine by pressing the Stop Engine button. I have to hold the button for about 5 seconds to stop the engine. Sometimes there's a Chasis Control System error (Attached a picture from last year). This started happening about a year ago and has occurred at least a dozen times so far. I have taken this to different dealerships, and none have been able to identify the issue. I haven't had any accidents on collisions on this vehicle. Please see link below for a video of the behavior. You can see different warnings coming on and off in the video. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582542April 12, 2024
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2020 Nissan Maxima. The contact stated while driving 65 MPH and changing lanes, the hood unlatched, flew open and struck the windshield. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 84,214.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577099March 13, 2024
STRUCTURE:BODY
Was getting into the car. As we closed the doors, we heard the sunroof shatter. the edges of the broken glass were pushed up as if the air pressure inside the car broke the glass. If the inside cover was open, we would have been showered in glass. The manufacturer inspected and replaced the glass.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569285February 1, 2024
POWER TRAIN
My transmission is bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527576June 18, 2023
STRUCTURE:BODY
1-Clips that secure the front grill and font quarter panels have broken for no apparent reason. 2-Body parts can fall off during driving if not repaired 3-Inspected at dealership 4-No warnings - the front camera looked "cloudy" because it had fallen when the grill clips broke and became loose The entire grill has to be replaced. All parts are on backorder with no date for restock. This is my daily driver with a mix of town and highway driving, so I typically drive 30-70 MPH daily and only about 10 miles per day to and from work. There is very little wear on this car, it has less than 12,000 miles on it and has not been involved in any collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492104November 3, 2022
AIR BAGS
Was at a four way stop. Other driver pulled out in front of me and I tried to not hit their vehicle but couldn’t avoid it. I was going around 15 miles per hour. The air bag discharged so hard it broke my windshield and injured my head, neck and lower back.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11474773July 19, 2022
STRUCTURE:BODY
The front passenger side A-pillar molding flew off while driving in windy weather. This piece could have hit another vehicle and impeded their vision while driving. The molding was not otherwise compromised.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434284September 24, 2021
AIR BAGS:SENSOR:FRONTAL IMPACT
The contact owns a 2020 Nissan Maxima. The contact stated the collision sensor system on the vehicle was malfunctioning, causing the vehicle to brake on its own while reversing in parallel parking. The contact stated the vehicle would always make buzzing sounds while parking. The contact stated while he was reversing out of a parking space on a hill, the vehicle inadvertently stopped, causing him to hit the vehicle in front of him. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11427755August 4, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
While driving 2020 Nissan Maxima Sv the emergency park brake light up and rear brake light up and traction control light up on dash and it act like it looses power and when you go to settings on sonar it big green light in front of car And check engine light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426312July 24, 2021
PARKING BRAKE, PARKING BRAKE:ELECTRICAL
My emergency brake comes on any time I drive after a heavy rain.. it starts to illuminate vaguely,then eventually the brake light will come on and then eventually it’ll start indicating to pull over. The first time I was in rush hour traffic on a busy highway. Was able to push down on the brake and release long enough to come off an exit before it came back on. Had to let the car sit for over 20 minutes. The second time we had heavy rain I got in the car the following day after 15 mins of driving the brake light started to illuminate and I could not get it to go off I had to pull over several time eventually sitting on the side of the ride for 20 mins again for it to go off. I could smell a burning smell when I exited the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421900June 22, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 50 - 55 mph, the vehicle lost motive power, and the Automatic Emergency Braking (AEB) System, Slip indicator, and Rear Automatic Braking warning lights were illuminated. The vehicle was taken to the dealer but the dealer could not replicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that they would not authorize the dealer to perform the repair and could not replace or repurchase the vehicle. The failure mileage was 8,296.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383454December 14, 2020
STRUCTURE:BODY, VISIBILITY/WIPER
WINDSHIELD CRACKS RANDOMLY WITH NO POINT OF IMPACT. FRAYS OUTWARD. SEEMS TO BE STRESS FRACTURE FROM THE FRAME. HAPPENED MULTIPLE TIMES WITH 2020 NISSANS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351414August 26, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2020 NISSAN MAXIMA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, WHEN THE INSTRUMENT PANEL BEGAN FLASHING RED AND THE VEHICLE FORCEFULLY BRAKED INDEPENDENTLY. THERE WERE NO VEHICLES NEARBY AND A CRASH WAS AVOIDED. THE CONTACT STATED HE WAS ABLE TO DRIVE TO HIS DESTINATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SOUTH SHORE NISSAN LOCATED AT 200 SUNRISE HWY, AMITYVILLE, NY 11701, (516) 269-8338) AND WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 3,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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