Mitsubishi Outlander Complaints
1,347 consumer complaints on file.
- #10651535October 30, 2014STEERING
THE STEERING COLUMN AREA OF MY 2007 MITSUBISHI OUTLANDER LS MAKES CLICKING NOISES WHEN DRIVEN DURING WARM TEMPERATURES (ONLY DURING WARM OR HOT WEATHER, NOT DURING THE WINTER). NOISES OCCUR WHEN THE STEERING WHEEL IS TURNED AND THE DEALER INDICATED THAT THIS SOUNDS LIKE A CLOCK SPRING PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10650935October 29, 2014ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V562000 (ENGINE AND ENGINE COOLING) AND 14V564000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651088October 29, 2014ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V562000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10650643October 28, 2014ENGINE
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14B562000 (ENGINE); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10648867October 20, 2014VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2007 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE LOWER PORTION OF THE DRIVER'S SIDE WINDSHIELD BECAME FRACTURED AND EXPANDED TO THE TOP OF THE WINDSHIELD. THE CONTACT MENTIONED THAT THE WINDSHIELD WAS REPLACED THREE TIMES SINCE THE DATE OF PURCHASE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640405October 1, 2014SEATS
EVERY TIME WHILE EXISTING THE CAR, GETTING TOO MUCH STATIC. IT DOESN'T MATTER WITH WEATHER CONDITION. IF IT IS A SMALL DRIVE OR LONG DRIVE, STATIC BUILDING UP WITH SEATS FABRIC AND GIVES THE STATIC ELECTRICITY WHEN YOU TOUCH THE DOOR OR ANY PART OF THE VEHICLE. IT CONCERNING EVERY TIME WHILE GOING TO GAS STATION TO FILL THE GAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640414October 1, 2014EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DOORS DOES NOT LOCK AUTOMATICALLY ONCE YOU ARE ON DRIVE. DRIVER MANUALLY NEED TO LOCK THE DOORS. TOOK THE CAR TO DEALER TO CONFIGURE AUTOMATIC DOOR LOCK, BUT THEY HAVE MENTIONED THE VEHICLE IS NOT EQUIPPED TO LOCK THE DOORS AUTOMATICALLY. THIS IS A BASIC SAFETY FEATURE, I DIDN'T UNDERSTAND WHY THIS FEATURE NOT EQUIPPED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639513September 27, 2014ENGINE, FUEL/PROPULSION SYSTEM, WHEELS
WHEN I BOUGHT MY CAR SOME TIME LAST YEAR EVERYTHING SEEMED FINE BUT AFTER A FEW MONTHS THINGS STARTED TO GO WRONG ON THE CAR. IT BEGAN WITH ME CONSTANTLY HAVING TO GET THE OIL CHANGED THE TIRES WERE BAD THE CAR STARTED MAKING NOISES THAT I COULDN'T EXPLAIN AND THE TIRES IN THE TIRES IN THE BACK WERE CONSTANTLY BUSTING. THE ENGINE IS NOW GOING BAD AND I HAVE BOUGHT AT LEAST 10 SETS OF TIRES FOR THE BACK IN THIS YEAR ALONE. I DON'T HAVE THE MONEY TO KEEP PUTTING IN THIS CAR AND CONTINUE TO PAY THE LEASE OFF FOR IT AS WELL. ITS GETTING ABSOLUTELY RIDICULOUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638179September 22, 2014POWER TRAIN
WHILE DRIVING THE VEHICLE, THE VEHICLE STARTED TO SHAKE AND THEN LOST THE ABILITY TO MOVE. CHECK ENGINE LIGHTS CAME ON. VEHICLE ENGINE WOULD RUN BUT VEHICLE WOULD NOT MOVE FORWARD OR REVERSE. VEHICLE HAD TO BE TOWED TO LOCAL MITSUBISHI DEALERSHIP. ENTIRE TRANSMISSION HAD TO BE REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10637470September 19, 2014ELECTRICAL SYSTEM
BETWEEN APRIL AND MAY 2014 THIS 2013 MITSUBISHI OUTLANDER HAS BEEN HAVING DIFFICULTY IN STARTING, AT ONE POINT IT WOULD NOT START AT ALL. SOME BELTS (I DON'T KNOW WHICH) SQUEAK EVERY SO OFTEN. ON 03 JULY 2014 THE DEALER WHERE THE VEHICLE WAS PURCHASED AND HAS SINCE BEEN RECEIVING IT'S SCHEDULED MAINTENANCE, INDICATED THAT THE ALTERNATOR HAS TO BE REPLACED AND THAT THEY HAD NONE IN STOCK. I WAS TOLD TO CALL BACK IN A WEEK. I HAVE CALLED EVERY WEEK SINCE THEN AND I AM ALWAYS TOLD IT IS IN BACK ORDER, THAT THERE ARE MANY OF THE SAME VEHICLES WAITING FOR THIS PART. SEEMS TO ME THAT THIS IS INDICATIVE OF A PROBLEM. IT HAS BEEN 55 DAYS SINCE THEY FINALLY DIAGNOSED THE PROBLEM AND CANNOT KEEP A ALTERNATOR FOR MY VEHICLE IN STOCK LONG ENOUGH TO REPLACE THE FAULTY ONE IN MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633545September 16, 2014STRUCTURE:BODY
LIKE ANOTHER POST I SAW. AFTER GOING THROUGH THE CAR WASH THE ROOF WAS DENTED FROM THE BLOWERS WHILE EXITING THE CARWASH. I HAVE TO PAY OUT OF POCKET TO FIX THE ROOF THOUGH I DIDN'T DO ANYTHING AT ALL. JUST A FLIMSY THIN ROOF IN THE FRONT ABOVE THE WINDSHIELD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10633083September 14, 2014AIR BAGS, SEAT BELTS
MY AIR BAGS DID NOT DEPLOY, THE SEAT BELT DID NOT ENGAGE. THEREFORE I STRUCK THE STEERING WHEEL TWICE, AND WHIPPED MY NECK. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10627031August 21, 2014AIR BAGS
AIR BAGS FAIL WARNING LIGHT ILLUMINATED. FOUND AIR BAGS WIRE HARDNESS DAMAGED UNDER PASSENGER SEAT. IN THE EVENT OF A CRASH NECESSITING AIR BAG DEPLOYMENT MAY NOT DEPLOY, INCREASING RISK OF INJURY. POSSIBLE CAUSE OF PROBLEM: WIRE HARDNESS TOO SHORT, IMPROPERLY ROURING OF WIRES OR IMPROPERLY LOCATION OF BAGS CONTROL UNIT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10625839August 17, 2014VISIBILITY/WIPER, EXTERIOR LIGHTING
THE HEADLIGHTS, BOTH DRIVER AND PASSENGER SIDE, KEEP BURNING OUT. EVEN A BRAND NEW BULB WILL BURN OUT MAKING NIGHT DRIVING DANGEROUS EVEN WITH THE GLOVE BOX STOCKED FULL OF NEW BULBS. IT APPEARS THERE MAY BE A LEAK IN THE SEALS (AND MOISTURE GETS ON THE HALOGEN BULBS). THE LIGHTS ARE ALSO QUITE DIFFICULT TO CHANGE ( EVEN THOUGH I HAVE CHANGED THEM ABOUT 20 TIMES). THIS IS A DANGEROUS MALFUNCTION AND SHOULD BE RECALLED. THE ONLY WAY TO FIX THE PROBLEM APPEARS TO BE COMPLETELY REPLACING THE HEADLIGHT UNITS PER MY MECHANIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10622322August 14, 2014ELECTRICAL SYSTEM, AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
WHILE DRIVING THE FCM, (FRONT CRASH MITIGATION), AND ACC, (ADAPTER CRUISE CONTROL), LIGHTS CAME ON WITH MESSAGE "SERVICE REQUIRED". I TOOK THE CAR TO THE DEALER THEY COULD FIND NOTHING WRONG. A MONTH LATER THEY CAME ON AGAIN, THE DEALER COULD FIND NOTHING WRONG. THE NEXT TIME THE LIGHTS CAME ON IT WAS "AIRBAG SERVICE REQUIRED". I TOOK THE CAR TO THE DEALER, THEY DIAGNOSED THE ECU GOING BAD. NOW, WHEN A LIGHT COMES ON, WHICH IS OFTEN, I DON'T HAVE ANY IDEA IF SOMETHING IS REALLY NOT WORKING. THEY TOLD ME IT WOULD BE A WEEK TO GET THE PART, TODAY THEY TOLD ME THE PART IS ON BACK ORDER. I AM NOT HAPPY ABOUT HAVING THIS PROBLEM WITH A SIX MONTH OLD CAR. I ALSO FIND IT ODD THAT A PART FOR A BRAND NEW CAR IS ON BACKORDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621026August 8, 2014VISIBILITY:REARVIEW MIRRORS/DEVICES
SIDE VIEW MIRRORS I AM A SENIOR CITIZEN, AVERAGE HEIGHT 5'3". I HAVE CONTACTED MITSUBISHI MOTORS TO COMPLAIN ABOUT THE SIDE VIEW MIRRORS ON MY CAR, TO WHICH THEY RESPONDED 'THE SIDE VIEW MIRRORS MEET U.S. SAFETY STANDARDS'. I HAVE BEEN TERRIBLY CONCERNED ABOUT MY MITSUBISHI OUTLANDER'S OVERSIZED SIDE VIEW MIRRORS, BOTH ON THE DRIVER AS WELL AS PASSENGER SIDES. THEY ARE NOT ONLY AWKWARDLY PLACED, HEIGHTWISE, BUT ARE ALSO HINGED IN A WAY THAT CREATES HUGE BLIND SPOTS ON BOTH SIDES. THEY OBSCURE MY VISION, CREATING BLIND SPOTS WHEN CHANGING LANES, WHEN MAKING TURNS, AT PEDESTRIAN CROSSINGS. I HAVE TO STOP FOR SEVERAL MINUTES TO CLEAR BOTH SIDES, IN ADDITION, I HAVE TO RAISE MYSELF IN MY SEAT TO CLEAR THE HEIGHT OF THE MIRRORS. I HAVE HAD INNUMERABLE 'NEAR MISSES' BECAUSE THEY BLOCK MY VIEW OF APPROACHING CARS TO MY RIGHT/LEFT. THE REASON I FINALLY AM WRITING TO YOU IS BECAUSE I ALMOST HIT A PEDESTRIAN A FEW WEEKS AGO, DUE TO THE MIRROR BLOCKING MY VISION OF THE INDIVIDUAL CROSSING. IN ADDITION, THEY HAVE BEEN KNOCKED OFF BECAUSE THEY EXTEND SO FAR FROM THE MAINFRAME OF THE CAR, CAUSING ME HUGE REPAIR COSTS. I REQUEST YOU ADVISE ME HOW TO GET MITSUBISHI'S ATTENTION TO REMEDY THIS HUGE PROBLEM, AND HOW I CAN PURSUE THIS MATTER SO THAT THIS DESIGN FLAW IS RECTIFIED. I HAVE CONTACTED CONSUMER REPORTS AND THEY PROVIDED ME NAMES OF SEVERAL AGENCIES THAT I AM CONTACTING AS WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10615889July 24, 2014SEAT BELTS
TL* THE CONTACT OWNS 2014 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE SEAT BELTS WERE NOT WORKING PROPERLY AND THE LATCH WOULD BECOME STUCK. A SMALL CHILD BECAME STUCK IN THE SEAT BELTS AND THE CONTACT HAD TO REMOVE THE CHILD BY HER FEET IN ORDER TO REMOVE HER FROM THE SEAT BELT. THE DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE AT THE TIME OF FAILURE WAS 7,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10604626June 19, 2014WHEELS, TIRES
MY TPMS SENSOR CAME OUT AND FALLEN INTO TIRE CAUSING TIRE TO LOOSE ALL AIR...THEN AFTER 2 MORE MONTH THE OTHER TPMS SENSOR CAME OUT AGAIN (6/18/2014). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10598757June 17, 2014SEATS, ELECTRICAL SYSTEM
WHILE PARKED AND TURNED OFF(FOR 15 MINUTES), THE PASSENGER SIDE SEAT(HEATED SEAT) CAUGHT FIRE. THE FIRE WAS DISCOVERED QUICKLY AND EXTINGUISHED BEFORE SIGNIFICANT DAMAGE TOOK PLACE. I FILED A COMPLAINT WITH MITSUBISHI WHO DIRECTED ME TO THE LOCAL MITSUBISHI DEALER FOR A DIAGNOSTIC. THE MITSUBISHI(KERRY MITSUBISHI) DEALER WOULD NOT SHARE THE RESULTS WITH ME BUT CONTACTED MITSUBISHI. THE "MANAGEMENT TEAM" AT MITSUBISHI REJECTED ANY RESPONSIBILITY SAYING THAT THE FIRE CAME FROM AN EXTERNAL SOURCE. I HAD ONLY REQUESTED THAT THEY REPLACE THE FAULTY EQUIPMENT IN SPITE OF THE FACT THAT THIS SITUATION COULD HAVE BEEN MUCH, MUCH WORSE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10597412June 10, 2014ENGINE
TL* THE CONTACT OWNS 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC TIMING AND CONTROL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0