Mitsubishi Outlander Complaints

1,347 consumer complaints on file.

#10863243May 4, 2016
STEERING
THE CAR STEERS TO THE RIGHT ON HIGHWAY., UNABLE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862803May 3, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER. WHILE DRIVING 15 MPH, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862277April 29, 2016
UNKNOWN OR OTHER
JUST BOUGHT MY CAR 10 DAYS AGO WITH 3 MILES ON IT. TONIGHT WAS THE SECOND TIME IN HAVE HAD A PROBLEM WITH ACCELERATING AFTER COMING TO A STOP. TODAY REALLY SCARED ME BECAUSE MY BABY WAS WITH ME. CAR RUNS FINE, IDLES FINE, SHOWED NO DROP IN REMEMBER AT ANY TIME. AFTER STARTING FROM A COMPLETE STOP THE CAR BEGAN TO MOVE AND WOULDN'T MOVE ANYMORE UNTIL I TOOK MY FOOT OF THE GAS AND RE APPLIED THE GAS, IT HAD A BIT OF HESITATION FOR A SPLIT SECOND AND WENT LIKE IT NEVER HAPPENED. DROVE LIKE MY NEW CAR THE REST OF THE WAY HOME BOTH TIMES AFTER THIS HAS HAPPENED. HAVE HAD NO OTHER SIGNS OF AN ISSUE WITH ACCELERATINGREDIENTS BUT SURELY A MAJOR CONCERN OF GETTING INTO AN ACCIDENT WITH THIS ISSUE. I HAVE CALLED THE DEALER AND WILL BE GOING INTO THE SERVICE DEPARTMENT TOMORROW, BUT AFTER READING THAT I AM NOT THE ONLY ONE WITH THIS ISSUE AND MY CAR HAS LESS THAN 300 MILES ON IT I AM GOING TO SPEAK TO THE DEALERSHIP TOMORROW WITH OPTIONS OF TRADING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860316April 19, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING AT VARIOUS SPEEDS AND ALSO WHILE IN PARK, THE VEHICLE BEGAN TO OVERHEAT AND THE AIR CONDITIONER BLEW HOT AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT THE FAN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED NUMEROUS TIMES. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854549April 9, 2016
UNKNOWN OR OTHER
PAINT IS CHIPPING AFTER CAR WASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854494April 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I'VE CHECKED EVERYTHING THAT I COULD AND MY CAR STILL SHAKES A LOT WHEN I'M DRIVING AND WHEN I AM STOPPED IT SHAKES EVEN MORE. EVERY TIME I PRESS ON THE GAS IT JUMPS UP AND IT KIND OF FEELS LIKE IT SLIDES. I TOOK IT FOR A FREE INSPECTION AND THEY SAID EVERYTHING WAS OK BUT SOMETHING IS NOT RIGHT I CAN FEEL IT WHEN I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851203March 23, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 MITSUBISHI OUTLANDER. WHILE MAKING A TURN, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE. IN ADDITION, AN ABNORMAL NOISE WAS HEARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849723March 15, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2014 MITSUBISHI OUTLANDER. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE AIR CONDITIONER ACTIVATED, WHITE PARTICLES EMITTED FROM THE AIR VENTS. THE FAILURE RECURRED ON A SEPARATE OCCASION WHILE DRIVING VARIOUS SPEEDS. THE POWDER SUBSTANCE COVERED BOTH FRONT SEATS AND DASHBOARD. IN ADDITION, THE PARTICLES BLEW INTO THE DRIVER'S AND FRONT PASSENGER'S EYES, NOSE, AND MOUTH. THE FAILURE ALSO OCCURRED NUMEROUS TIMES WHILE THE VEHICLE WAS PARKED WITH THE AIR CONDITIONER ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES. THE MECHANIC FLUSHED THE AIR CONDITIONER AND REPLACED THE FILTERS. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836397February 16, 2016
SUSPENSION
LEFT FRONT COIL SPRING SHATTERED IN 2 PLACES AT 101K, WHICH IS WELL WITHIN THE 120K/9 YEAR COVERAGE EXTENSION IN TSB-14-33-002. MITSUBISHI WOULD NOT REIMBURSE AS THE REPAIR WAS NOT MADE AT A DEALERSHIP. I EXPLAINED THE CAR WAS VIRTUALLY UN-DRIVEABLE AND HAD NO CHOICE BUT TO GO TO A LOCAL REPAIR FACILITY (NEAREST DEALER OVER 15 MILES AWAY). THE RESPONSE I WAS GIVEN WAS THAT I SHOULD HAVE HAD THE CAR INSPECTED AT A DEALERSHIP PRIOR TO THE SPRING BREAKING, AND THAT I SHOULD ALWAYS BE CHECKING FOR RECALLS AND TSB'S RELATIVE TO MY VEHICLE. TYPICAL TO BLAME THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824490February 5, 2016
STEERING, WHEELS
WHEN THE CAR HITS PUMPS WHICH ARE TOO DEEP, THE STEERING MOVES. THE VEHICLE ALSO SHIFTS SOMETIMES WHEN IT HITS SMALL PUMPS. I FEEL I DO NOT HAVE CONTROL OVER THE CAR WHEN SUCH HAPPENS. I HAVE DRIVEN OTHER CARS BEFORE LIKE MY BROTHER'S HIGHLANDER BUT IT DOES NOT DO SO. IT IS SO WEIRD EVEN THOUGH THE MECHANIC FROM WHERE I FINANCED SAYS IT IS BECAUSE IT IS AN ELECTRONIC STEERING. IT FEELS SO UNSAFE AND I DREAD TO DRIVE WHEN IT IS ICY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823936February 3, 2016
ENGINE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2009 MITSUBISHI OUTLANDER. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR THE ENGINE AND VISIBILITY; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBERS WERE UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823211January 30, 2016
VEHICLE SPEED CONTROL
DURING ACCELERATION, I'M EXPERIENCING HESITATION MY VEHICLE JERK OR SLOW TO TAKE OFF THIS IS A GREAT CONCERN..THIS COULD CAUSE A ACCIDENT UPON TAKING OFF PLEASE HELP US IS SEE I'M NOT THE ONLY ONE HAVING THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822926January 28, 2016
SEATS
TL* THE CONTACT OWNS A 2010 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE SITTING IN THE FRONT PASSENGER SIDE SEAT, THE SEAT BELT ANCHOR FRACTURED AND DETACHED FROM THE SEAT WITHOUT WARNING. THE CONTACT NOTIFIED A DEALER BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822687January 27, 2016
STRUCTURE:BODY
THE PAINT ON THE HOOD IS CHIPPING ONLY AFTER 2,000 MILES AND ITS SECOND CAR WASH! I PARK MY NEW CAR IN THE GARAGE AND DON'T EVEN TAKE IT TO WORK, IT'S ONLY MY WEEKEND VEHICLE. MY 12 YEAR OLD SATURN'S PAINT JOB LOOKS BETTER THAN MY 3 MONTH OLD NEW MITSUBISHI. THERE IS OBVIOUSLY NO CLEAR COAT ON TOP, OR PRIMER UNDER THE PAINT. WHEN COMPARED TO "DINGS" ON MY 12 YEAR OLD SATURN, IT IS OBVIOUS THERE ARE A FEW LAYERS OF MATERIAL BEFORE IT GETS DOWN TO THE BODY - WITH THE MITSUBISHI, IT'S JUST PAINT AND THEN METAL. I HAD THE WESTERN REGIONAL MANAGER, BILL FORDYCE, INSPECT MY VEHICLE, AND DESPITE THE FACT THAT THE PAINT IS CLEARLY CHIPPING OFF IN MORE THAN ONE SPOT ON THE HOOD, HE HAD THE AUDACITY TO SAY IT WAS DAMAGE CAUSED BY ROCKS. I POINTED OUT TO HIM THAT IF THE QUALITY OF THE PAINT JOB HAD BEEN BETTER, THE PAINT WOULD NOT HAVE FLAKED. ON THE LOT, THE NEXT CLOSEST MITSUBISHI ALSO HAD SIMILAR DAMAGE. I POINTED THIS OUT TO HIM AND HIS RESPONSE WAS THAT IT WAS HIS VEHICLE AND HE WAS AWARE OF IT. I WANTED MY HOOD PAINTED CORRECTLY, BUT HE REFUSED AND SAID THAT ESSENTIALLY, THIS IS THE QUALITY OF WORK OF MITSUBISHI. DO NOT BUY A MITSUBISHI!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821131January 19, 2016
POWER TRAIN
TRANSMISSION BROKE DOWN AFTER ABOUT 17000 MILES FROM A PROGRAMMING PROBLEM FROM THE MANUFACTURER. REPLACED TRANSMISSION AND STILL HAVING PROBLEMS. CAR IS STILL IN SHOP AND THIS HAPPENED ABOUT 30 DAYS AGO. I DID GET CAR FOR A WEEK AND HAD TO RETURN IT BACK TO THE SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819691January 12, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
NEW VEHICLE PURCHASED NOV 16 2015. TWO WEEKS AFTER BOUGHT, VEHICLE BEGAN TO SLOW DOWN, THEN HESITATE, STALL OUT. THE VEHICLE WAS PUT INTO SHOP DUE TO A COMPUTER CHIP ISSUE THAT OCCURRED ON 'THE LINE.' GOT VEHICLE BACK AND SAME PROBLEM. MITSUBISHI PUT BACK IN SHOP AND REPLACED THE TRANSMISSION IN DEC 2015. NOW SAME ISSUE, STALLING IN LIGHTED INTERSECTIONS, AT STOP SIGNS, WON'T SPEED UP, DECELERATES. MITSUBISHI'S ANSWER? PUT BACK IN SHOP AND GOING BACK IN TODAY, JAN 12, 2016. THREE TIMES IN LESS THAN THREE MONTHS I HAVE HAD VEHICLE. I AM AFRAID FOR MY FAMILY MEMBER'S SAFETY WHILE IN THE VEHICLE AND MY DAUGHTER IN LAW WHO DRIES AND RIDES IN THE VEHICLE IS SEVEN MONTHS PREGNANT. PLEASE HELP US!! DO NOT WANT ANYONE USING THESE VEHICLES TO GET INJURED AS MITSUBISHI IS AWARE OF LINE PROBLEM AND REPAIRING MANY OF THESE 2015'S WITH SAME ISSUE WITH NO RECALL AND WILL NOT REPLACE THE VEHICLE. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818564January 6, 2016
SUSPENSION
WHILE INSPECTING VEHICLE, DISCOVERED ROTTED FRONT CROSSMEMBER (DRIVER SIDE, METAL FORMING PART MAY HAVE BEEN IMPROPERLY STAMPED RESULTING IN THE METAL BECOMING THINNER AND RUST IT VERY FAST ), WHICH CAN FAIL ANY TIME INVOLVING OTHER STEERING COMPONENTS TO SEPARATE OF THE FRAME WHICH MAY RESULT IN THE LOSS OF STEERING CONTROL AND LEADING IT TO A BIG CRASH OR FATAL ACCIDENT . THERE WERE FEW COMPLAINS ON THIS SITE, REGARDING SAME PROBLEMS ON A DIFFERENT MITSUBISHI MODELS AND ALSO RECALL NHTSA CAMPAIGN ID NO.: 06V334000 FOR 2007 MITSUBISHI ECLIPSE AFFECTING 1516 CARS. AS MUCH AS MITSUBISHI USES SAME SUSPENSION COMPONENTS FOR DIFFERENT MODELS OTHER MITSUBISHI VEHICLES MAY HAVE SAME ISSUES. MY MITSUBISHI OUTLANDER 2007 WAS REPAIRED AT MITSUBISHI DEALERSHIP ABOUT MONTH AGO. DURING REPAIR ON FRONT SUSPENSION (FRONT SHOCKS, COIL SPRINGS AND STABILIZERS WERE REPLACED BECAUSE EXTENDED WARRANTY) BUT I WASN'T TOLD ABOUT OTHER EVEN WORSE PROBLEMS. SEE PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818170January 5, 2016
VISIBILITY/WIPER
THERE IS A CURRENT RECALL (#15V233000) OPEN FOR 2009 AND UP OUTLANDERS, HOWEVER; MY 2007 OUTLANDER IS EXPERIENCING THE SAME SAFETY ISSUE. SEE THE FOLLOWING SUPPORTING LINKS: MITSUBISHI FORUM DISCUSSION SHOWING ISSUE WITH 2007 OUTLANDERS: HTTP://MITSUBISHIFORUM.COM/FORUM/MITSUBISHI-OUTLANDER-10/2007-OUTLANDER-XLS-INTERIOR-CABIN-FAN-NOISE-23886/ OVERVIEW OF COMPLAINTS LEADING TO RECALL: HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2015/MITSUBISHI-RECALLS-DEFROSTERS-HEADLIGHTS-TAIL-LIGHTS-WINDSHIELD-WIPERS.SHTML RECALL #15V233000 INFORMATION: HTTP://WWW-ODI.NHTSA.DOT.GOV/OWNERS/SEARCHRESULTS;JSESSIONID=K79MWL9CZVCPW5QT7JVC7ZQFKN9HWGJTC3BFBKLWLKJZ1CGDHCS4!1946195996?PRODTYPE=V&SEARCHTYPE=PROD&TARGETCATEGORY=A&SEARCHCRITERIA.MODEL=OUTLANDER&STATS=512860%2C7%2C0%2C17%2C12%2COUTLANDER&MAKESTATS=&JSONBASEURL=%2FDOWNLOADS%2FFOLDERS%2F&SEARCHCRITERIA.MODEL_YR=2009&SEARCHCRITERIA.MAKE=MITSUBISHI&SEARCHCRITERIA.PROD_IDS=512860
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818213January 5, 2016
AIR BAGS
I WAS INVOLCED IN A SERVE ACCIDENT AND HIT ON PASSAGENGER SIDE. MY AIRBAGS DID NOT DEFLAT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10817573January 4, 2016
STRUCTURE:BODY
I WAS DRIVING MY OUTLANDER XLS AWD AT LOW SPEED (~25 MPH ON A SIDE STREET) WHEN I HEARD A LOUD "POP", AND LOST CONTROL OF THE STEERING. I SWERVED INTO THE ONCOMING LANE, BUT WAS ABLE TO STOP THE CAR WITHOUT HITTING ANYTHING OR ANYONE. I REGAINED PARTIAL CONTROL OF THE STEERING, BUT THE STEERING WHEEL WAS NOW NEARLY A HALF-TURN OFF-CENTER AND DID NOT FULLY CONTROL THE CAR'S DIRECTION. THE PROBLEM WAS DIAGNOSED AS A ROTTED SUBFRAME, WHICH SUDDENLY FAILED. WHEN THE SUBFRAME CRACKED, STEERING/SUSPENSION COMPONENTS WERE THROWN FAR OUT OF ALIGNMENT. MITSUBISHI KINDLY REPLACED THE SUBFRAME AT THEIR EXPENSE. THE CAR HAD BEEN IN SERVICE FOR 8 YEARS AND 73,000 MILES AT THE TIME OF THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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