MINI Cooper Complaints
4,588 consumer complaints on file.
- #10837228February 19, 2016STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836927February 18, 2016AIR BAGS
I TOOK MY CAR INTO THE AUTO SHOP FOR ROUTINE OIL CHANGE AND TO CHECK THE AIR BAG LIGHT SINCE IT CAME ON AT 56,000 MILES. I FIGURED IT WAS AN ERROR AND JUST NEEDED TO BE RESET, AFTER A DIAGNOSTIC WAS DONE I WAS TOLD I WOULD NEED TO PAY $1,100 FOR A AIR BAG MAT SENSOR FRONT SEAT PART THAT'S CURRENTLY ON BACK ORDER IN GERMANY AND I WOULDN'T BE ABLE TO BUY ONE TILL APRIL 2016. THIS IS A MAJOR PROBLEM FOR A NUMBER OF REASONS. ONE, IT IS A SAFETY HAZARD AND SOMEBODY CAN DIE. TWO I CANNOT SEE MY SPEEDOMOTER WHEN I AM DRIVING SO I NO LONGER KNOW HOW FAST I AM GOING. I AM VERY UPSET WHE NI EXPRESSED THIS CONCERN TO MINI COOPER CORPORATE CUSTOMER SERVICE AND THEY DIDN'T SEEM TO CARE AND TOLD ME THE 2009 IS NOT PART OF THE 2008 AIR BAG RECALLS. ARE YOU SERIOUS? THIS IS A SAFETY ISSUE. I NEVER EXPECTED THIS FROM BMW/MINI. THERE NEEDS TO BE A RECALL ON THIS BEFORE THERE IS SERIOUS INJURY OR DEATH!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836991February 18, 2016STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10837005February 18, 2016ENGINE
IN ONLY 8 MONTHS OF OWNING MY MINI: RATTLING AT A COLD START AND DURING SLOW DRIVING, THEN BEGAN MAKING A HESITATING, JERK TYPE MOVEMENT WHEN I ACCELERATED, THEN BEGAN MAKING A LOUDER NOISE. NO INDICATOR LIGHTS EVER CAME ON AND THERE WAS NEVER ANY INDICATION OF ANY TYPE OF LEAK (NO LIGHTS, NO FLUID ON THE GROUND, ALL FLUID CHECKS INDICATED PROPER LEVELS). NO MAINTENANCE WAS DUE. 41,817 MILES ON IT WHEN I PURCHASED IT, I PUT UNDER 4,000 MILES ON IT SINCE, ONLY DRIVE 20 MINUTES DAILY TO WORK AND BACK. TIMING BELT TENSIONER FAILURE AND GUIDES, PARTS FELL INTO OIL PAN AND OIL LEAKING. COST ME OUT OF POCKET $3,000 IN REPAIRS SINCE THE EXTENDED WARRANTY I BOUGHT FROM 'WARRANTY SOLUTIONS' REFUSED TO PAY, CLAIMING IT WAS NEGLIGENCE ON MY PART. 'WARRANTY SOLUTIONS' IS A SCAM TOO, BUT THAT IS A WHOLE OTHER COMPLAINT BY ITSELF. THE TURBO HEAT SHEILD WAS ALSO MISSING ON MY CAR. MINI DEALERSHIP IS HORRIBLE, SO BACKED UP, WAITED A WEEK JUST TO FIND OUT WHAT THE PROBLEM WAS AND THEN WOULD HAVE HAD TO WAIT ANOTHER WEEK FOR REPAIRS. HAD REPAIRS DONE IN 2 DAYS AT AN INDEPENDENT SHOP. A CALL TO MINI FINDS THEY DO NOT ACKNOWLEDGE ANY DEFECTIVE TIMING BELT SYSTEM EVEN THOUGH THIS HAS HAPPENED TO NUMEROUS OTHER MINI OWNERS. MINI IS WELL AWARE OF THIS DEFECT, YET THEY ARE NOT ISSUING A RECALL. THERE IS A CLASS ACTION LAWSUIT AGAINST THEM FOR THIS. WE ALL NEED TO BE REIMBURSED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836567February 17, 2016ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
ON 2/11/2016 I GOT HOME FROM WORK AND I PARKED MY 2005 MINI COOPER S (53,000 MILES) ON THE DRIVEWAY, TURN OFF CAR AND STAYED WITH MY KIDS & WIFE SINCE THEY WERE WAITING FOR ME OUTSIDE, MY WIFE NOTICE A SOUND & SMOKE COMING FROM THE CAR, THE SMOKE WERE COMING FROM THE ENGINE, I IMMEDIATELY OPEN THE HOOD & THERE WAS MORE SMOKE COMING OUT, THE HEADLIGHTS & ALL THE LIGHTS TURNED ON & STARED FLICKERING, ALSO THE WIPERS TURNED ON, COUPLE OF SECONDS LATER THE BOTOM OF THE ENGINE WAS ENGULFED IN FLAMES. MY WIFE RAN TO GET THE WATER HOSE & I WERE ABLE TO PUT THE FIRE OUT, WE WERE LUCKY THAT I DIDN'T WALK INSIDE THE HOUSE LIKE I ALWAYS DO, IT COULD HAVE BEEN A HORRIBLE TRAGEDY FOR ME, MY FAMILY AND EVEN OUR NEIGHBORS. THE NEXT DAY I HAD THE CAR TOWED TO MY MECHANIC WHO AFTER AN INSPECTION FOUND OUT IF WAS THE POWER STEERING PUMP THAT GOT ON FIRE AND DAMAGED ALL THE WIRES AROUND IT, SINCE HE IS A MINI SPECIALIST HE TOLD US ABOUT A RECALL FOR THAT SPECIFIC PART, BUT TO OUR DISAPPOINTMENT HE RAN OUR VIN # AND FOUND THAT OUR CAR IS EXCLUDED FROM THAT RECALL SINCE ITS A LATE 2005 PRODUCTION. THAT EXACTLY SAME THING HAPPEND TO US WITH THE ACTUATORS, ONE DAY WHILE MY WIFE WAS SHOPPING WITH MY KIDS, THEY JUST GOT LOCKED INSIDE THE VEHICLE WITH THE WINDOWS ROLLED UP, IT WAS A SUMMER DAY AND LUCKILY SHE WAS ABLE TO GET OUT THROUGH THE BACK TRUNK, WE CONTACTED MINI BECAUSE THERE IS ALSO A RECALL FOR THE ACTUATORS AND THEY ALSO EXCLUDED OUR CAR SAYING THAT IT WAS A LATE 2005 PRODUCTION AND WERE NOT ABLE TO GET THE RECALL. THE WAY WE SEE IT MINI IS NOT TAKING RESPONSIBILITY FOR THEIR DEFECTIVE COMPONENTS, IT IS NOT FAIR SINCE I HAVE NO WAY TO FIND OUT IF MY CAR WAS BUILD WITH NOT DEFECTIVE PARTS, OBVIOUSLY IT WAS. I AM TERRIFIED BY THE IDEA THIS COULD HAVE BEEN WORST SINCE WE R ALWAYS DRIVING WITH OUR KIDS. U NEED TO DO SOMETHING ABOUT THIS & MAKE MINI LIABLE FOR THESE SAFETY ISSUES.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10836407February 16, 2016AIR BAGS
AIRBAG WARNING LIGHT WOULD COME ON INTERMITTANTLY WITH A PASSENGER IN THE SEAT. NOW STAYS ON ALL THE TIME WITH OR WITHOUT A PASSENGER. BAD PASSENGER SEAT MATS ARE UNDER RECALL IN MINI COOPER CONVERTIBLES BUT NOT COVERED IN CLUBMAN. $1200 REPAIR IS REQUIRED AND USES SAME PART AS THE CONVERTIBLE. IS RECALL BEING EXPANDED?
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836494February 16, 2016ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED. THE BATTERY AND TEMPERATURE GAUGE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836512February 16, 2016STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND SHUT IT DOWN. THE VEHICLE WAS RESTARTED AND FUNCTIONED AS NORMAL. THE DEALER WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. PARTS DISTRIBUTION DISCONNECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836542February 16, 2016ENGINE
WHEN I START MY CAR WHILE PARKED IN MY GARAGE FROM COLD THERE IS A EXTREMELY LOUD RATTLE KNOCK NOISE IN THE ENGINE. EVEN IF I WAIT FOR IT TO WARM UP WHILE I AM DRIVING THERE IS STILL A LOUD ENGINE NOISE THAT IT MAKE IT SHOULD LIKE IF IT IS A DIESEL ENGINE. AND AFTERWARDS THE ENGINE STALLS DRIVING ON THE HIGHWAY AND IT LOOSES ITS RPM WHILE DRIVING MAKING IT HAZARDOUS AND DANGEROUS BECAUSE IT APPEARS TO DIE OUT ON THE ROAD WHILE I AM DRIVING IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10836544February 16, 2016ENGINE
WHEN I START MY CAR WHILE PARKED IN MY GARAGE FROM COLD THERE IS A EXTREMELY LOUD RATTLE KNOCK NOISE IN THE ENGINE. I WAIT FOR IT TO WARM UP THEN I DRIVE IT THERE IS STILL A LOUD ENGINE NOISE THAT IT MAKE IT SOUND LIKE IF IT IS A DIESEL ENGINE. AND AFTERWARDS THE ENGINE STALLS AND IT LOOSES RPM WHEN I AM DRIVING ON THE HIGHWAY OR STREET MAKING IT HAZARDOUS AND DANGEROUS BECAUSE THE ENGINE CHOKES AND WANTS TO DIE OUT ON THE ROAD WHILE I AM DRIVING IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10826080February 14, 2016ELECTRICAL SYSTEM
OUR 2003 MINI COOPER WAS DRIVEN IN OCTOBER 2015 IN FIRST AND SECOND GEAR, IN BUMPER TO BUMPER SLOW TRAFFIC, UPHILL FOR ABOUT A MILE. WHEN WE SHUT THE CAR OFF AND GOT OUT OF IT, A FAN IN THE ENGINE COMPARTMENT CONTINUED TO RUN. WE WENT BACK INTO THE CAR, STARTED IT AGAIN, THEN SHUT IF OFF FOR A SECOND TIME, AND THE FAN CONTINUED TO RUN. THE FAN RAN ABOUT 5 TO 10 MINUTES WHILE THE CAR WAS PARKED. WE HAVE BEEN TOLD THAT THE STAGE 1 COOLING FAN HAS FAILED AND THAT THE STAGE 2 COOLING FAN WAS RUNNING TO COOL DOWN THE ENGINE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10826000February 13, 2016POWER TRAIN
TRANSMISSION PREVIOUSLY REPLACED AT 48K MILES BY MANUFACTURER DUE TO NOISE. MY TRANSMISSION IS BROKEN. MY TIRES CHIRP EVERY TIME I PUSH ON THE GAS BECAUSE THE TRANSMISSION DOES NOT KNOW WHAT GEAR TO BE IN DUE TO THE BAD BODY CONTROL VALVE. THE TRANSMISSION NEEDS TO BE REPLACED BECAUSE I CANNOT VERIFY HOW MUCH MECHANICAL DAMAGE HAS TAKEN PLACE DURING THE TIME THAT THE VALVE BODY HAS BEEN BROKEN. ONCE THE VALVE BODY BREAKS DOWN, THE MECHANICAL UNIT ALSO BEGINS TO BREAK DOWN. MINI NEEDS TO ISSUE A SERVICE BULLETIN TELLING THE DEALERS TO COMMENCE SERVICING THE AISIN TRANSMISSIONS EVERY 40K BY REPLACING THE FLUID. BMW/MINI'S TRANSMISSION FLUID IS NOT LIFETIME. VOLKSWAGEN ISSUED A SIMILAR BULLETIN A FEW YEARS AGO BECAUSE IT ALSO USES THE AISIN TRANSMISSION. THE INDEPENDENT REPAIR SHOPS MAY NOT REPLACE THE FLUID RIGHT BECAUSE THE TRANSMISSION FLUID IS HARD TO DRAIN AND IN MANY CASES IF IT'S NOT DONE RIGHT, GREAT DAMAGE IS DONE THE ENGINE. THE CONSUMER STATED THE VEHICLE WAS UNDER POWERED UPON ACCELERATION. THE VEHICLE WOULD JERK, AND BUCK. THE VALVE BODY IN THE TRANSMISSION BEGAN TO BREAK DOWN BECAUSE THE SHAVINGS FROM THE TRANSMISSION GEARS BEGAN TO CLOUD THE FLUID AND INHIBIT COMMUNICATION FROM THE VALVE BODY SOLENOIDS TO THE MECHANICAL COMPONENTS. UPDATED 03/23/16.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825704February 11, 2016AIR BAGS
PASSENGER AIR BAG SENSOR WILL NOT RESET AND LIGHT IS ON CONTINUOUSLY. DON'T KNOW IF SYSTEM IS WORKING OR NOT.. NO FIX AVAILABLE AND NO PARTS AVAILABLE ANYWHERE. DEALER SAYS, TRY IN A MONTH. FROM WHAT I READ EARLIER MODELS WERE RECALLED DO TO THIS DEFECT. WHY NOT ALL OF THEM. NO ONE CAN TELL ME THAT THE CAR IS SAFE TO DRIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825578February 11, 2016STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) ; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING AT VARIOUS SPEEDS, ESPECIALLY WHEN TURNING THE STEERING WHEEL. THE APPROXIMATE FAILURE MILEAGE WAS 171,000. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10825490February 10, 2016AIR BAGS
TL* THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES WHEN A PASSENGER OCCUPIED THE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10824805February 8, 2016AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS). THE CONSUMER WAS INFORMED THE AIR BAG CONTROL MODULE NEEDED TO BE REPLACED. THE CONSUMER BELIEVED THAT EITHER THE MAT SENSOR OR CONTROL MODULES WERE DEFECTIVE. UPDATED 03/23/16.*JB UPDATED 04/14/16*LJ *JS *LN*AS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10824486February 5, 2016STEERING
TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. AFTER TURNING OFF AND RESTARTING THE VEHICLE 30 MINUTES LATER, THE POWER STEERING RETURNED TO NORMAL, BUT THEN FAILED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRO-HYDRAULIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE FOR THE REPAIR BECAUSE OF THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823996February 3, 2016AIR BAGS
2007 MINI COOPER WITH 31,000 MILES. I AM USUALLY THE ONLY ONE IN THE CAR. ON THIS DAY MY HUSBAND AND A FRIEND WERE WITH ME. WE MOVED THE PASSENGER SEAT UP TO ALLOW THE THIRD PERSON TO GET IN THE BACK SEAT. LATER IN THE DAY THE LIGHT ON THE DASH WHICH SIGNIFIES THAT THE PASSENGER AIRBAG IS TURNED OFF STARTED GOING ON AND OFF. I THOUGHT MAYBE THERE WAS A LOOSE WIRE UNDER THE SEAT, BUT WAS TOLD BY A MECHANIC THAT I NEEDED A NEW AIRBAG SENSOR. THE PART COSTS 1100.00 AND WAS ORDERED TWO MONTHS AGO. I AM STILL WAITING. THE LIGHT IS ON ALL THE TIME NOW. APPARENTLY, MINI HAS RECALLED OVER 90,000 CARS WITH THIS SAME PROBLEM. THE CARS MADE IN 2006 ARE INCLUDED IN THE RECALL AS WELL AS 2007 CONVERTIBLES. HOW MANY PEOPLE HAVE TO REPORT THIS PROBLEM FOR ALL 2007'S TO BE INCLUDED IN THE RECALL? THIS IS AN ESPECIALLY ALARMING PROBLEM BECAUSE THE MINI IS SUCH A SMALL CAR. LUCKILY, WE HAVE TWO CARS AND I DO NOT HAVE TO PUT ANYONE IN THE PASSENGER SEAT UNTIL THIS IS FIXED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823672February 2, 2016ELECTRICAL SYSTEM
THE SERVICE MANAGER INFORMED ME THAT STANDING WATER FROM THE CUP HOLDER HAD SPILLED DOWN INTO THE SHIFTER CONTROL BOX AND RUINED THE ASSEMBLY. FURTHERMORE, BECAUSE THIS WAS DEEMED TO BE 'EXTERNAL FORCES' THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY AND WILL COST ME OVER $1100.00 TO FIX IT . I COULDN'T IMAGINE THAT I HAVE HAD 'STANDING WATER' IN MY CUPHOLDER, AND THAT THIS WATER COULD HAVE SOMEHOW DAMAGED A SHIFTER CONTROL BOX THAT SHOULD HAVE BEEN SEALED INT THE FIRST PLACE. WITH FURTHER RESEARCH I FOUND THAT THIS IS A COMMON PROBLEM WITH THE MINI AS THE CUP HOLDERS HAVE TWO SCREWS IN THE BOTTOM THAT ALLOW FOR LEAKAGE DIRECTLY INTO THE SHIFTER CONTROL BOX THAT IS PLACED DIRECTLY UNDER IT. IT SEEMS TO ME THAT THIS IS A DESIGN FLAW WITH THE MINI; 1. THE CUP HOLDER LEAKS, 2. THE SHIFTER CONTROL BOX IS LOCATED DIRECTLY UNDER THIS POTENTIAL LEAK, AND 3. THE SHIFTER CONTROL BOX IS NOT SEALED. I SPOKE WITH BOTH MY SERVICE MANAGER AT MINI OF MURRY IN SALT LAKE CITY AS WELL AS TWO CUSTOMER SERVICE REPRESENTATIVES (1866- ASK-MINI) WHO INFORMED ME THAT THERE WOULD BE NO RESOLUTION WITH THIS MATTER AND THAT I WOULD INDEED HAVE TO PAY OUT OF POCKET FOR THE REPAIR. MY MINI HAS LESS THAN 16,000 MILES ON IT, AND I AM EXTREMELY CONCERNED WITH THE DESIGN FLAW OF THIS CAR. CLEARLY IF THERE IS A LEAK IN A CUP (FROM THE TEETH OF THE CUPHOLDER!) THAT COULD DAMAGE THE SHIFTER CONTROL, THIS COULD LEAD TO A VERY DANGEROUS SITUATION WHILE DRIVING.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10823673February 2, 2016AIR BAGS
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STARTED THE VEHICLE AND THE FRONT PASSENGER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO CONFIRMED THAT THE AIR BAG SENSOR WOULD NEED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0