MINI Cooper Complaints

4,588 consumer complaints on file.

#10209746November 23, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE (POWER) WINDOW OF MY 2003 MINI COOPER S (50K MI) FAILED TO OPERATE PROPERLY WHILE IN AN UP POSITION. THIS IS SOMETHING THAT PROVES INCONVENIENT, TO SAY THE LEAST, PARTICULARLY WHEN ENTERING/EXITING PARKING GARAGES AND TOLL BOOTH STATIONS. MY MECHANIC WILL REPLACE THE MOTOR AND REGULATOR FOR $600. GIVEN THE AMOUNT OF GROUSING I'VE SEEN ON THIS SUBJECT, I SHOULD THINK THAT BMW SHOULD STAND BY ITS PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209314November 19, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:ELECTRIC POWER ASSIST SYSTEM
WITHOUT NOTICE, THE BATTERY DIED. UPON INSTALL OF A NEW BATTERY, A FAN STARTED RUNNING BEFORE THE VEHICLE WAS TURNED ON. AN INDEPENDENT MECHANIC AND THE DEALER CONFIRMED THAT THE ELECTRICAL STEERING PUMP AND STEERING PUMP FAN HAD FAILED AND NEEDED REPLACING. THE DEALER WHERE I PURCHASED IT SAID I NEEDED TO TAKE THE VEHICLE TO THE DEALER WHERE I LAST HAD IT SERVICED. I CONTACTED CORPORATE SERVICES WHO INFORMED ME THAT I WAS ELIGIBLE FOR A GOODWILL WARRANTY EXTENSION PROVIDED I TOOK TO THE VEHICLE FOR INSPECTION AT THE DEALER WHERE I LAST HAD IT SERVICED. THE SERVICE DEALER, AND CORPORATE RELATIONS, WOULD NOT PROVIDE A GOODWILL EXTENSION BECAUSE THEY MAINTAINED THAT MY MECHANIC CAUSED THE STEERING PUMP TO FAIL. THE DEALER OFFERED TO REPAIR THE PARTS FOR ABOUT $1900 FOR A NEW PUMP AND $140 FOR A NEW FAN. AFTER SOME RESEARCH, INCLUDING INFORMATION THE DEALER TOLD MY MECHANIC, THIS FAILURE IS A REGULAR PROBLEM WITH THE EARLIER MINI MODELS AND THE DEALERS KEEP ADDITIONAL PARTS IN STOCK TO REPAIR VEHICLES AS THEY COME IN. ADDITIONALLY, I READ THAT MINI SUBSEQUENTLY CHANGED THE DESIGN OF THIS COMPONENT TO RECTIFY THE PROBLEM BUT NEVER INFORMED PRIOR OWNERS OF THIS CHANGE. MOREOVER, I ALSO READ THAT THIS PROBLEM HAS BEEN HAPPENING WITH MINI DURING THE INITIAL 50,000 MILES OF OWNERSHIP, AND IN SOME CASES THE FAILURE OF THE PUMP FAN HAS CAUSED ENGINE FIRES WHILE THE VEHICLE IS IN OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209343November 19, 2007
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
1 - DRIVING NORMALLY - HEARING NOISE FROM UNDER HOOD GETTING LOUDER 2 - DROVE TO MECHANIC WHO TOOK TO A TRANSMISSION SHOP TO VERIFY NOISE WAS DEFECTIVE TRANSMISSION AND MORE SPECIFICALLY THE DIFFERENTIAL WITHIN THE TRANSMISSION - THE CAR WOULD STILL DRIVE AND SHIFT PROPERLY. (THE GRINDING NOISE IS THE DIFFERENTIAL UNIT WITHIN THE TRANSMISSION CASING) 3- LOOKING FOR AFTER MARKET PARTS TO REPAIR. CURRENT ESTIMATE FROM DEALER FOR PARTS ALONE IS $7500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209237November 17, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
THE POWER STEERING PUMP FAILED SUDDENLY AND UNEXPECTEDLY (NO WARNING) WHILE DRIVING, MAKING THE STEERING WHEEL SIGNIFICANTLY MORE DIFFICULT TO TURN AND DRIVING THE VEHICLE SIGNIFICANTLY MORE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209194November 16, 2007
POWER TRAIN:CLUTCH ASSEMBLY
REPLACED THE CLUTCH TWICE IN 10 MONTHS IN MY 2003 MINI COOPER. I BOUGHT IT USED IN MAY, 2006. JANUARY AND OCT 2007 HAD TO HAVE THE CLUTCH REPLACED. THE VEHICLE WAS NOT ABUSED. 18,000 MILES BETWEEN THE TWO REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209056November 15, 2007
ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
2002 MINI COOPER WITH <55,000 MILES (SAME OWNER) THE SHIFT CABLE DETACHED FROM THE TRANSMISSION SHIFT LINKAGE WHILE I ATTEMPTED TO CHANGE GEARS. GEAR CHANGES ARE NO LONGER POSSIBLE AND THE TRANSMISSION REMAINS IN THE LAST GEAR SELECTED! PRIOR TO THIS -BUT WITHIN THE LAST 6 MONTHS, ALL THE WINDOW MOTORS DIED SIMULTANEOUSLY, THE FAN BELT WOULD NOT SHUT OFF, THE ENGINE CONTINUALLY OVERHEATED (DESPITE REPEATED SERVICE BY BMW), THE HORN FUSE WOULD NOT SHUT OFF (UNTIL IT BLEW), AND THE TRANSMITION IS SLOWLY DYING. 1) THE FAN BELT WOULD NOT TURN OFF -CONTINUOUSLY, DRAINING THE BATTERY. 2) TIMING BELT WAS REPLACED 3) THE TRANSMISSION IS GOING 4) THE POWER WINDOWS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208808November 13, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP
FIRST POWER STEERING PROBLEM OCCURRED AROUND 31,000 MILES, IN THE FORM OF A SLIGHT VIBRATION. SINCE THE 50,000 MILES MARK, POWER STEERING HAS FAILED ON INNUMERABLE OCCASIONS, FREQUENTLY 5 OR 6 TIMES WITHIN A FEW MINUTES, AND WHILE DRIVING AND TAKING SHARP TURNS, POTENTIALLY CAUSING LOSS OF CONTROL OF THE VEHICLE. AT FIRST, TURNING IGNITION ON AND OFF TEMPORARILY RESOLVED THE ISSUE. HOWEVER, THIS IS NO LONGER EFFECTIVE. OTHER POWER FUNCTIONS HAVE BEEN DISRUPTED AS WELL, SUCH AS POWER LOCKS AND POWER WINDOWS, SOMETIMES LOCKING YOU IN THE CAR (DOOR LATCH MECHANISM IS ALSO UNPREDICTABLY FAULTY AT THE SAME TIME, RESULTING IN BEING POTENTIALLY LOCKED IN WITHOUT ANY MEANS TO EXIT THE CAR-THIS HAS HAPPENED ON A COUPLE OF OCCASIONS). THE POWER STEERING IS NOW STAYING ON EVEN AFTER THE ENGINE IS TURNED OFF AND THE IGNITION KEY REMOVED, AND AS A RESULT, THE BATTERY IS BEING DISCHARGED. BASED ON AVAILABLE INFORMATION, THIS IS THE FINAL STAGE BEFORE THE CAR SPONTANEOUSLY CATCHES ON FIRE. I AM NOW IN A SITUATION WHERE MY CAR IS AT RISK OF SPONTANEOUSLY CATCHING ON FIRE, AND MY LOCKS AND WINDOWS FREQUENTLY UNEXPECTEDLY MALFUNCTION, PARTICULARLY WHEN THE STEERING PUMP MALFUNCTIONS, POTENTIALLY LOCKING ME INTO MY CAR, WITH A STEERING PUMP THAT WILL NOT SHUT OFF AND THREATENS TO CATCH ON FIRE. CATCH ON FIRE WHILE I'M LOCKED INTO MY CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208473November 8, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
2004 MINI COOPER S POWER STEERING PUMP FAILURE THREE TIMES WHILE DRIVING VEHICLE NOT YET REPLACED NO CONSEQUENCES YET BEYOND FRIGHTENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208178November 7, 2007
SUSPENSION:FRONT:MACPHERSON STRUT
TL*THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING 45 MPH, THE VEHICLE SQUEAKED WHEN IT DROVE OVER A BUMP. THE DEALER STATED THAT THE STRUT MOUNTS WERE CRACKED AND THEY MADE THE REPLACEMENT. THE FAILURE MILEAGE WAS 11,000 AND CURRENT MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208022November 6, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHEEL BOLTS BROKE. PREVIOUSLY, I HAD THREE WHEEL BOLTS BREAK DURING REMOVAL. DEALER AND MANUFACTURER DENIED WARRANTY CLAIM AS RESULT OF POT HOLE. RECENTLY, I HAD A WHEEL BOLT BREAK DURING INSTALLATION. WHILE USING A TORQUE WRENCH, THE BOLT BROKE BEFORE REACHING THE SPECIFIED TORQUE. THE WHEEL BOLTS ARE FRAGILE AND FAILURE IN SERVICE COULD RESULT IN THE LOSS OF A WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207990November 5, 2007
ENGINE AND ENGINE COOLING
MY WIFE WAS DRIVING OUR 2006 MINI COOPER S AND THE ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC. THE DEALERSHIP COULD NOT FIND ANY FAULT CODES IN THE COMPUTER AND WAS UNABLE TO REPRODUCE THE PROBLEM. THE VEHICLE IS AN AUTOMATIC 6 SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207629November 1, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE ELECTRIC WINDOW CEASED OPERATION IN THE 'UP' POSITION. DUE TO THE VEHICLE DESIGN, THE TOP OF THE WINDOW GLASS CAN NOW POTENTIALLY CONTACT THE DOOR FRAME WHEN CLOSING, PRESENTING A BREAKAGE HAZARD. AFTER SEVERAL MONTHS, THE WINDOW BEGAN TO OPERATE, THEN FAILED AGAIN SEVERAL WEEKS LATER - CURRENTLY INOPERATIVE. WIDESPREAD EVIDENCE ON THE INTERNET OF SIMILAR PROBLEM WITH OTHER VEHICLES OF THIS TYPE - MINI COOPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206727October 24, 2007
ENGINE AND ENGINE COOLING:ENGINE
(1) A DEISE-LIKE RATTLING NOISE, NOT IN TIME WITH THE ENGINE, COMING FROM UNDER THE HOOD ON START-UP. THE NOISE WOULD EVENTUALLY GO AWAY AS THE ENGINE WARMED UP. AS TIME PROGRESSED, THE NOISE GREW LOUDER AND TOOK LONGER TO SUBSIDE. VEHICLE WAS EVENTUALLY TURNED OVER TO THE DEALER FOR EVALUATION. (2) THE NOISE WAS DETERMINED TO BE A FAILURE OF THE OIL-FED CAM CHAIN TENSIONER. THE PISTON WAS DETERMINED TO BE STARVED OF OIL, CAUSING THE CAM CHAIN TO CREATE A RATTLING NOISE INCREASING IN VOLUME AND DURATION. (3) PARTS WERE ORDERED TO FIX THE CAM CHAIN TENSIONER AND THE PISTON AND TENSIONER WERE REPLACED. THERE IS STILL SOME RATTLING ON START-UP, BUT THE NOISE HAS SIGNIFICANTLY DIMINISHED. SEVERAL OTHER OWNERS ONLINE HAVE REPORTED SIMILAR ISSUES AND IT APPEARS THE REPLACEMENT OF THE CAM CHAIN TENSIONER IS A TEMPORARY FIX (WITH THE NOISE RETURNING SOME WEEKS LATER). FAILURE OF THE CAM CHAIN TENSIONER WILL LEAD TO ADDITIONAL WEAR ON THE CAM CHAIN EVENTUALLY DAMAGE TO THE ENGINE CASE, CAMS AND VALVES THEMSELVES. A CATASTROPHIC ENGINE FAILURE WILL OCCUR IF THIS ISSUE IS NOT ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206653October 23, 2007
STEERING:HYDRAULIC POWER ASSIST:PUMP
DRIVING DOWN ROAD STARTED TO MAKE A LEFT TURN AND THE POWER STEERING ASSIST FAILS. I BARELY MANAGED TO KEEP CAR ON THE ROAD. UNBELIEVABLE DIFFICULT TO STEER AND CRUCIAL TURN. HAVE YET TO REPLACE PART AND UPON RESEARCH FIND MINI KNOWS OF THIS PROBLEM AND PUT OUT A DUCT WORK AND IMPROVED PUMP. THEY HOWEVER HAVE NOT VOLUNTARILY RECALLED VEHICLES TO RETROFIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206461October 21, 2007
AIR BAGS
AIR BAG LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE DEALER, HE COULD NOT FIX THE PROBLEM. NOW I READ THAT THIS IS A COMMON PROBLEM WITH THE MINI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205854October 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 MINI COOPER TRANSMISSION FAILURE AT 70,000 MILES, 4 YEARS. MINI USA AND BMW OF NORTH AMERICA, LLC HAVE A LONG HISTORY OF THIS FAILURE AND REFUSE TO TAKE ACCOUNTABILITY FOR THEIR DEFECTIVE PARTS, CLAIMING IT'S A CHARACTERISTIC OF THE CAR. SMELLS OF DECEPTIVE TRADE PRACTICES TO ME. NOT TO MENTION A MONOPOLY-- THERE ARE ONLY TWO DEALERSHIP IN DALLAS/FORT WORTH THAT SERVICE MINI COOPERS, BOTH TELL ME THAT THE COST WILL BE BETWEEN $6K-9K TO REPLACE W/LABOR COSTS. PEP BOYS AND OTHER INDEPENDENTS WON'T OR CANNOT TOUCH IT BECAUSE IT'S A MINI COOPER AND ONLY MINI AUTHORIZED DEALERS SUPPOSEDLY HAVE SPECIALTY SOFTWARE/PARTS TO PERFORM JOB. THIS IS A RACKET, MINI AND BMW NEED TO STEP UP AND STOP SELLING DEFECTIVE TRANSMISSIONS AND REPLACE THIS AT THEIR COST AND STAND BY THEIR PRODUCT AND FAULTY AND DEFECTIVE MANUFACTURING. THIS IS A PROBLEM FOR MANY FIRST GENERATION MINI'S AS I HAVE LEARNED FROM MY RECENT ON-LINE RESEARCH. BMW/MINI HAS CHANGED THE TRANSMISSIONS ON THE MINI 2007 MODEL -- WONDER WHY?? THEY ADVERTISE THAT THIS CAR IS A SAFE, DEPENDABLE AND LONG LASTING CAR, BUT TO THE CONTRARY, LOOK AT THE LIST OF PROBLEMS PEOPLE ARE REPORTING WITH THEM. GOD HELP THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205684October 15, 2007
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
TL*THE CONTACT OWNS A 2007 MINI COOPER US. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE REAR VIEW MIRROR BLOCKED HIS VIEW AND NEARLY CAUSED A CRASH. THE MANUFACTURER ADVISED HIM TO NOTIFY THE DEALER. THE DEALER STATED THAT THEY WOULD NOT REMOVE THE REAR VIEW MIRROR DUE TO CIRCUITS IN THE MIRROR THAT ARE USED TO OPERATE THE VEHICLE. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 3,200 AND FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205774October 15, 2007
STEERING:HYDRAULIC POWER ASSIST SYSTEM, EQUIPMENT:MECHANICAL
1) NO NOTICE GIVEN UP TO FAILURE OF POWER STEERING 2) POWER STEERING GAVE OUT ON CAR AFTER WHITE SMOKE POURED OUT OF ENGINE AREA 3) CAR IS AT DEALERSHIP RIGHT NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205481October 12, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 MINI COOPER WITH THE CVT TRANSMISSION BEGAN MAKING A RATCHETING NOISE FROM THE TRANSMISSION. THE CAR WAS TOWED BACK TO TOWN, AND AFTER TALKING TO THE DEALER, IT WAS DRIVEN TO THE DEALER. I WAS TOLD IT NEEDED A NEW TRANSMISSION: $7,200.00. NO REBUILD AVAILABLE. IT HAD JUST TURNED 90,000 MILES, DRIVEN BY MYSELF (RETIRED) AND MY WIFE; VERY EASY DRIVING. THIS WAS OVER HALF THE VALUE OF THE CAR, SO WE DROVE IT TO A TRANSMISSION SHOP THAT WE WERE AWARE OF FOR A SECOND OPINION. ON THE TEST DRIVE AT THAT SHOP, THE TRANSMISSION "BLEW UP" AND LOCKED UP EVERYTHING ON THE STREET. THE STEEL BELT IN THE TRANSMISSION HAD COME APART, DESTROYING EVERYTHING INTERNALLY. HAD THIS HAPPENED ON THE FREEWAY OR A BUSY STREET, IT COULD HAVE BEEN DISASTROUS. UPON RESEARCHING THIS TRANSMISSION, I FIND THAT THIS PROBLEM IS NOT AT ALL UNCOMMON. I BELIEVE MINI SHOULD BE DOING SOMETHING ABOUT THESE EARLY MODEL CVT TRANSMISSIONS, WHICH OBVIOUSLY HAVE SOME MECHANICAL DEFECTS BUILT INTO THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205391October 11, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER, ENGINE AND ENGINE COOLING
THE HOOD (RIGHT ABOVE THE HOOD SCOOP) ON MY R56 07 MINI COOPER S IS EXTREMELY HOT AFTER ANY DRIVING AT ALL. IT'S LITERALLY HOT ENOUGH TO MELT THE PLASTIC ON THE HOOD. THIS IS WELL OVER 200 DEGREES F AND IS A HUGE SAFETY HAZARD TO NOT ONLY MYSELF BUT ANY INDIVIDUAL PASSING BY THE CAR. I'M DEATHLY AFRAID THAT THIS WILL EITHER START A FIRE IN MY GARAGE OR CAUSE AN INDIVIDUAL TO ACCIDENTALLY BURN THEMSELVES ON THE HOOD OF MY CAR. I HAVE ALREADY BEEN BURNED FROM THIS ONCE BY PLACING MY HAND ON THE HOOD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to MINI Cooper