MINI Cooper Complaints

4,588 consumer complaints on file.

#10416773August 2, 2011
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DRIVING TO WORK 4 MILE TRIP POWER STEERING RANDOMLY STOPS WORKING ALMOST LOCKING UP THE STEERING WHEEL. TRIED TO PULL OVER TO THE SIDE OF THE ROAD A FULL GROWN MAN STRUGGLES TO BE ABLE TO TURN THE WHEEL ABOUT A QUARTER OF A TURN. SHUT OFF CAR WAIT TO START BACK UP. POWER STEERING STILL DEAD CALL TOW TRUCK AND HAVE IT HAULED TO REPAIR SHOP. TOLD POWER STEERING PUMP HAS DIED AND NEEDS REPLACED ALONG WITH POWER STEERING PUMP FAN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416527August 1, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS 2009 MINI COOPER CLUBMAN. THE CONTACT STATED WHILE CLOSING THE REAR HATCH DOOR THE DRIVER SUSTAINED BURNS ON HER LEGS CAUSED BY THE EXHAUST PIPE. THE CONTACT MENTIONED THAT THE EXHAUST PIPE EXTENDS OUT FROM THE VEHICLE WHICH HE BELIEVED WAS A DESIGN FLAW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,130. BECAUSE OF THE FACT THAT THE EXHAUST PIPE EXTENDS OUT BEYOND THE REAR BUMPER AND IT IS SHING THERE IS CONSIDERABLE RISK THAT A CHILD LEFT UNATTENDED NEAR THE VEHICLE COULD EXPERIENCE THE SAME TYPE OF BURNS. UPDATED 10/03/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10416437August 1, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
WITHOUT WARNING, IN MARCH 2011, MY POWER STEERING FAILED. SERVICE DETERMINED THE COOLING FAN FOR THE ELECTROHYDRAULIC STEERING PUMP MOTOR IN MY 2005 MINI COOPER NEEDED TO BE REPLACED--INTAKE MANIFOLD AND FAN WITH PROTECTING GRILLE. NO MENTION WAS MADE THAT A FURTHER FAILURE, OF THE PUMP ITSELF, COULD OCCUR. IN JUNE 2011, THE ELECTROHYDRAULIC STEERING PUMP MOTOR FAILED WHILST I WAS DRIVING ON THE HIGHWAY. SERVICE REVEALED THE FAILURE WAS DUE TO AN INTERNAL SHORT CIRCUIT AND SAID PUMP WAS REPLACED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417276July 31, 2011
UNKNOWN OR OTHER, AIR BAGS
WHILE DRIVING THE AIRBAG WARNING LIGHT CAME ON AND PASSENGER AIR BAG LIGHT TURNED OFF. AT THE SAME TIME THE SEAT BELT LIGHT CAME ON. HAD BOTH CHECKED AND WHEN CAR WAS RETURNED BOTH LIGHTS WERE OUT. PASSENGER SEAT BOTTOM WAS REPLACED. I WAS TOLD THAT THIS IS COMMON PROBLEM WITH THE SEAT BOTTOM. NO PROBLEM NOTED FOR THE SEAT BELT LIGHT. 1/2 MILE FROM DEALER BOTH WARNING LIGHTS AGAIN TURNED ON AND THE PASSENGER AIR BAG LIGHT TURNED OFF. AT THIS POINT I AM NOT SURE IF THE CAR IS SAFE TO DRIVE OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416338July 30, 2011
STEERING
POWER STEERING HAS BEEN GOING OUT INTERMITTENTLY WHILE THE CAR IS BEING DRIVEN - USUALLY AFTER GOING OVER A POTHOLE OR BUMP IN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416342July 30, 2011
STEERING
2004 MINI COOPER S FIRST HAD AN ISSUE THAT DRAINED THE BATTERY. ONCE POWER WAS RESTORED AND THE CAR WAS DRIVEN AND THEN SHUT OFF, THERE WAS A WHIRRING NOISE, SIMILAR TO A FAN RUNNING, THAT CONTINUED AFTER THE KEY HAD BEEN REMOVED FROM THE IGNITION. THIS NOISE AND THE APPARENT POWER DRAIN CONTINUES UNTIL THE BATTERY IS DRAINED ONCE MORE. FOLLOWING THESE ISSUES, THE MINI BEGAN TO BECOME MORE AND MORE DIFFICULT TO STEER. IT IS DIAGNOSED AS A POWER STEERING FAILURE THAT IS APPARENTLY COMMON AMONG THIS GENERATION OF MINI COOPER. NO ACCIDENTS, INJURIES, OR FIRES HAVE OCCURRED DUE TO THIS FAILURE, HOWEVER THE CAR IS NOT SAFE TO DRIVE UNTIL PARTS ARE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416351July 30, 2011
STEERING
THE POWER STEERING JUST STOPPED WORKING AND BECAME NEARLY IMPOSSIBLE TO STEER. THE LACK OF CONTROL NEARLY CAUSED AN ACCIDENT. I PULLED OVER AND TURNED THE CAR OFF. I RESTARTED THE CAR AND IT SEEMS THE POWER STEERING WAS OKAY. IT KEEPS CUTTING OUT AND I HAVE TO SHUT DOWN THE CAR AND RESTART IT IN ORDER TO GET IT TO WORK AGAIN. I HAVE BEEN TOLD THAT EVENTUALLY IT WILL STOP WORKING COMPLETELY. I TOOK IT TO A LOCAL MECHANIC HOWEVER THEY WERE UNABLE TO DETERMINE THE PROBLEM. THEY RECOMMENDED HAVING THE DEALER RUN DIAGNOSTICS. DIAGNOSTIC AT THE DEALER IS EXPENSIVE AND IS NOT CREDITED TOWARDS THE REPAIRS SO I HAVE BEEN UNABLE TO GET THE ISSUE ADDRESSED BY THE MINI DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417218July 29, 2011
STEERING
THE STEERING PUMP COOLING FAN STARTED TO FAIL AND HAD TO BE REPLACED. THE DEALERSHIP ALSO STATED THE STEERING RACK WAS LEAKING FLUID AND WAS GOING TO NEED REPLACEMENT AT A COST OF OVER $1,000.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415289July 27, 2011
ELECTRICAL SYSTEM
I HAVE A 2006 MINI COOPER. RECENTLY, COMPLETE POWER TO THE VEHICLE HAS BEEN LOST WHILE THE VEHICLE IS IN OPERATION. THIS HAS OCCURRED TWICE OVER THE PAST MONTH. THE VEHICLE WAS BEING OPERATED ON A PAVED CITY STREET AT SPEEDS OF APPROXIMATELY 20-25 MILES PER HOUR WHEN THE POWER FAILURES OCCURRED. THE VEHICLE WAS REQUIRED TO BE BROUGHT TO A COMPLETE STOP BEFORE POWER TO THE VEHICLE COULD BE RESTORED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED MINI COOPER REPAIR CENTER (NIELLO MINI, SACRAMENTO, CA) ON 07/26/11. THE DEALERSHIP COULD FIND NO FAULTS WITH THE VEHICLE AND HAD US DRIVE THE VEHICLE OFF THE LOT "AS IS" WITH INSTRUCTIONS TO BRING IT BACK IN FOR FURTHER TESTING IF THE PROBLEM HAPPENED AGAIN. NEXT TIME COULD BE TOO LATE AS THIS PROBLEM COULD CAUSE AN ACCIDENT TO OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415309July 27, 2011
STEERING
POWER STEERING PUMP STARTED TO BECOME LOUDER AROUND 83K MILES. WHEN I WAS DRIVING AROUND A TURN, THE STEERING WHEEL TIGHTENED UP AND IT BECAME ALMOST IMPOSSIBLE TO TURN THE WHEEL. I ALMOST WRECKED BECAUSE OF THIS. AFTER RESEARCH, IT IS CONCLUDED THAT MY POWER STEERING GAVE OUT. NOTHING HAS BEEN DONE YET TO CORRECT THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415319July 27, 2011
POWER TRAIN:MANUAL TRANSMISSION
2004 MINI COOPER WITH 60K MILES. TRANSMISSION FAILED AND WAS ADVISED BY MINI COOPER DEALER NEEDS REPLACEMENT, MAKES WHINING NOISE AT HIGHER SPEEDS. HAVE NOT DRIVEN CAR SINCE APRIL 2011. CAN NOT AFFORD $5K REPLACEMENT COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415331July 27, 2011
STEERING
I HAVE A JANUARY 2005 BUILT MINI COOPER S (R53) WITH APPROXIMATELY 21,000 MILES ON IT. ON FEBRUARY 12, 2011 I WAS DRIVING THE CAR ON A WINDING ROAD IN SOUTHERN CALIFORNIA WHEN THE POWER STEERING PUMP CATASTROPHICALLY FAILED WITHOUT ANY WARNING IN THE MIDDLE OF A HIGH SPEED TURN. THE UNEXPECTED POWER STEERING PUMP FAILURE MADE THE STEERING COMPLETELY UNRESPONSIVE CAUSING THE CAR TO SPIN OUT OF CONTROL AND NEARLY HIT A TREE (I WAS VERY LUCKY THAT I WASN'T KILLED!). AFTER DOING SOME RESEARCH, IT APPEARS THAT UNWARRANTED POWER STEERING PUMP FAILURES ARE QUITE COMMON WITH THE EARLIER MINI COOPER MODELS. I FEEL THAT THIS IS A HUGE SAFETY CONCERN THAT SHOULD BE ADDRESSED BY THE MANUFACTURE VIA A MANDATORY SAFETY RECALL. AFTER THE INITIAL CATASTROPHIC FAILURE OF THE POWER STEERING PUMP, THE PUMP WOULD WORK INTERMITTENTLY IN THAT IT WOULD RUN FINE FOR A WHILE AND THEN FAIL AGAIN WITHOUT WARNING A SHORT TIME LATER MAKING THE CAR EXTREMELY DANGEROUS TO DRIVE. AT TIMES, THE ELECTRIC POWER STEERING PUMP WOULD NOT SWITCH OFF AFTER TURNING OFF THE CAR'S IGNITION AND THE CAR'S BATTERY WOULD ULTIMATELY GO FLAT LEAVING US STRANDED. WE TOOK THE CAR INTO THE MINI DEALERSHIP ON 2/17//2011 AND THEY DIAGNOSED THE CAR AS HAVING A BAD BATTERY (CLAIMING THAT THE BATTERY WAS SO LOW THAT THE CAR WAS ACTUALLY SHUTTING DOWN THE POWER STEERING IN ORDER TO STAY RUNNING). THEY CHARGED US $160 FOR THE DIAGNOSTICS. WE THEN REPLACED THE BATTERY WITH AN OEM BATTER FROM THE DEALERSHIP ($130) AND IT DIDN'T MAKE ANY DIFFERENCE. WE ALSO CONTACTED THE MANUFACTURER (MINI USA) DIRECTLY AND THEY WERE UNWILLING TO HELP CLAIMING THAT THE CAR WAS NO LONGER UNDER THE MANUFACTURER'S WARRANTY. ULTIMATELY, ON JULY 26, 2011 (AT 21,385 MILES) WE REPLACED THE FAILED POWER STEERING PUMP (PART # 32-41-6-778-425) AT A COST OF $735.29 (PLUS LABOR). THE MINI DEALERSHIP WANTED WELL OVER $1,000 TO PERFORM THE WORK AND SO WE PURCHASE A REMPLACEMENT PUMP FROM THE MINI DEALERSHIP AND HAD IT INSTALLED OURSELVES. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10415344July 27, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT SHORTLY AFTER POWERING OFF THE IGNITION, HE NOTICED SMOKE COMING FROM THE STEERING PUMP. THE FIRE DEPARTMENT ARRIVED AND CUT THE BATTERY LINE. THE DEALER DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CONTACT REPLACED THE STEERING PUMP. THE CURRENT MILEAGE WAS 40,746 AND THE APPROXIMATE FAILURE MILEAGE WAS 40,540. UPDATED 9/13/11 *CN THE CONSUMER REPALCD THE PUMP, FLUID AND OTHER SMALL PARTS. UPDATED 01/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415373July 27, 2011
STEERING
POWER STEERING FAILURE WHILE DRIVING 2005 MINI COOPER. REQUIRES STOPPING VEHICLE AND RESTARTING ENGINE. THE FREQUENCY OF FAILURE OR POWER ASSIST INCREASING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414948July 25, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED WHILE DRIVING 65 MPH THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE THE STEERING WHEEL WAS VERY HARD TO MANEUVER. THE DEALER WAS CONTACTED IN REGARDS TO A RECALL AND STATED ONLY A CLASS ACTION LAW SUIT WAS IN PROGRESS. THE CONTACT WAS TOLD TO BRING THE VEHICLE INTO THE DEALER TO BE REPAIRED AT HER OWN EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 58,000. UPDATED 08/31/*LJ THE POWER STEERING PUMP WAS REPLACED. UPDATED 09/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415098July 25, 2011
STEERING
I PURCHASED MY 2004 MINI COOPER S 5 MONTHS AGO. I WAS TOLD BY THE DEALER EVERYTHING WORKED FINE ON THE CAR. THERE WAS A WHINING NOISE IN THE CAR, WHICH HE TOLD ME WAS NORMAL ON MIN COOPERS. I WAS DRIVING FROM BOISE, ID TO OLYMPIA, WA IN MY 2004 MINI COOPER S. THEN SUDDENLY, ABOUT 200 MILES INTO MY TRIP, WHILE I WAS OVER TAKING A SEMI TRUCK ON A RIGHT HAND CURVE. MY POWER STEERING TIGHTENED AND I HAD TO HOLD ON REALLY TIGHT. I ALMOST RAN INTO THE SIDE WALL. AFTER FURTHER INVESTIGATION I FOUND THAT MY POWER STEERING HAD DIED. IT SEEMS THAT THERE SHOULD BE SOME KIND OF SAFE WAY FOR THE POWER STEERING TO DIE. LOOSING POWER STEERING THE WAY IT DID, AND HOW HARD IT IS TO TURN THE STEERING WITHOUT THE PUMP SOUNDS VERY SCARY. I DROVE DOWN STEEP HILL WITH SHARP CURVES DURING THE TRIP AND I'M SO GLAD THE PUMP DIDN'T DIE THEN. I THEN DROVE THE REST OF THE WAY CAREFULLY AS POSSIBLE WITHOUT THE POWER STEERING. NOW I KNOW THAT THE WHINING NOISE WAS FROM THE POWER STEERING SINCE THE WHINING NOISE WENT AWAY ONCE THE POWER STEERING DIED. IT SEEMS THAT THIS IS A COMMON ISSUE WITH OTHERS AS WELL. NOW MY CAR IS PARKED AND I'M NOT SURE IF I SHOULD REPLACE THE PART OR NOT. I FEEL BMW SHOULD TAKE SOME INITIATIVES TO FIX THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414681July 22, 2011
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE DRIVING APPROXIMATELY 45 MPH. THE STEERING WHEEL BECAME EXTREMELY STIFF AND ADDITIONAL FORCE HAD TO BE APPLIED IN ORDER TO TURN THE STEERING WHEEL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO LOCATED THE FAILURE AT THE POWER STEERING PUMP AND COOLING FAN. THE LOCAL MECHANIC REPLACED THE POWER STEERING PUMP AND THE COOLING FAN. THE FAILURE WAS NOT CORRECTED AND THE STEERING CONTINUED TO FAIL INTERMITTENTLY. THE FAILURE AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414733July 22, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT WAS CONTINUOUSLY ILLUMINATED. THE CONTACT STATED THAT THE SENSOR HAD FAILED. THE MANUFACTURER AND DEALER WERE CONTACTED IN REGARDS TO THE FAILURE BUT THE VEHICLE WAS NEITHER INSPECTED NOR REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 71,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413783July 20, 2011
STEERING:ELECTRIC POWER ASSIST SYSTEM
UNEXPECTED AND PERMANENT POWER STEERING FAILURE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413788July 20, 2011
STEERING, STEERING:ELECTRIC POWER ASSIST SYSTEM
LOSS OF POWER STEERING. AT FIRST INTERMITTENT, NOW COMPLETE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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