MINI Cooper Complaints

4,588 consumer complaints on file.

#10493011January 15, 2013
STEERING
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT WAS DRIVING 50 MPH AND LOST CONTROL OF THE VEHICLE. THE VEHICLE STARTED TO SWAY FROM SIDE TO SIDE AND CAUSED THE CONTACT TO CRASH INTO A UTILITY POLE. THE VEHICLE WAS DESTROYED AND HAD NOT BEEN INSPECTED FOR THE CAUSE OF THE FAILURE. THE CONTACT SUSTAINED SLIGHT INJURIES IN THE CRASH. THE FAILURE AND THE CURRENT MILEAGE WAS 70,000. .. UPDATED 02-07-13 *BF UPDATED 02/13/2013 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10492944January 14, 2013
STRUCTURE, ENGINE
ENGINE TIMING CHAIN BROKE WHILE DRIVING BECAUSE OF A FAULTY PLASTIC TENSIONER PIECE BRAKING. THIS ISSUE HAS SURFACED REPEATEDLY GLOBALLY, BUT NO RECALL ISSUED. THIS NEEDS TO BE RECALLED, IT IS CLEARLY A SAFETY ISSUE AND BECAUSE OF ONE SMALL LITTLE PLASTIC FAULTY PART COST ME CLOSE TO $5000. MINI/BMW NORTH AMERICA DOES NOT ACKNOWLEDGE THIS ISSUE NOR WANTS TO REIMBURSE ME FOR THE EXPENSES INCURRED TO KEEP DRIVING SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492410January 13, 2013
STEERING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
PARKED VEHICLE IN HOME GARAGE AND THE POWER STEERING PUMP CONTINUED TO RUN EVEN WHEN KEY IS REMOVED. I WAS FAMILIAR WITH THIS ISSUE AS MANY OTHER OWNERS HAVE EXPERIENCED IT AND REPORTED. REFER TO NHTSA ACTION NUMBER : EA11005. THE PUMP WILL CONTINUE TO RUN UNTIL BATTERY DEPLETES OR FIRE OCCURS. THERE IS NO COOLING PROVIDED BY DEDICATED COOLING FAN WHEN VEHICLE IS OFF. I DISCONNECTED THE BATTERY TO STOP PUMP FROM OVERHEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492309January 11, 2013
AIR BAGS
PASSENGER SEAT AIR BAG SENSOR WARNING LIGHT IS LIGHTING UP. THIS HAS BEEN DIAGNOSED AS A RESULT OF A DEFECTIVE PASSENGER SEAT AIR BAG SENSOR. THERE WAS NO INCIDENT THAT CAUSED THIS. IT JUST WENT BAD. THIS APPEARS TO BE A KNOWN ISSUE FOR MIN AND BMW BUT THEY ARE NOT TAKING RESPONSIBILITY TO REPLACE THE SENSOR WHICH RUNS ANYWHERE FROM $900 TO $1600 TO BE REPAIRED. THIS AUTOMOBILE HAS BEEN VERY WELL MAINTAINED HAS LESS THAN 60K MILES AND IS A ONE OWNER. THERE WAS NO REASON FOR THIS TO HAVE GONE BAD OTHER THAN THE PART MUST BE OF POOR QUALITY OR DESIGN. THIS IS A SAFETY ISSUE AND MINI USA SHOULD STEP UP AND RESOLVE THIS FOR THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492100January 10, 2013
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS SHUTDOWN AND RESTARTED AND AFTER A FEW MINUTES, OPERATED AS DESIGNED. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A MECHANIC BUT THE CONTACT WAS SURE THAT THE POWER STEERING PUMP WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491966January 9, 2013
STEERING
TOOK MY CAR INTO THE MECHANIC TO HAVE IT LOOK AT FOR A NEW CLUTCH. THEY NOTICED THE POWER STEERING PUMP WAS LEAKING. THEY REPLACED THE FLUID AND CAUTIONED ME ABOUT GETTING IT REPLACED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491767January 8, 2013
STEERING
I WAS DRIVING HOME ON THE HIGH WAY FROM MY FRIENDS HOUSE , WHEN ALL OF THE SUDDEN MY STEERING GOT HARD AND I WAS GOING ABOUT 65MPH, I PULLED OVER AND SHUT MY CAR OFF WONDERING WHAT HAD HAPPENED, TURNED IT BACK ON AND IT WORKED FINE BUT IT FELT LIKE IT WAS GETTING HARD, AGAIN LIKE IT WOULD GET HARD AND LET GO REAL QUICK , STARTED DRIVING REALLY SLOW UNTIL MY NEAREST EXIT AND IT GOT REALLY HARD BEFORE I GOT OFF THE HIGHWAY, AND IT STAYED THAT WAY UNTIL I GOT HOME AND ITS BEEN HAPPENING SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491920January 8, 2013
POWER TRAIN, ENGINE
THE DRIVER SIDE WINDOW MOTOR DIED AND NEEDED TO BE REPLACED. THE TRANSFER CASE AND DRIVE SHAFT BOTH NEEDED TO BE REPLACED AFTER ONLY 14000 MILES ON A 2012 VEHICLE. THE VEHICLE HAS BEEN MAKING A TERRIBLE GRINDING NOISE AND RUSTING OUT FROM THE AXLES BUT WAS TOLD IT WAS SAFE TO DRIVE UNTIL THEY COULD FIT ME IN FOR AN APPOINTMENT. THE GRINDING CONTINUOUSLY GOT WORSE UNTIL WHEN THEY TOOK IN THE CAR TODAY REALIZED THE PROBLEM WAS MUCH WORSE THAN ANTICIPATED. IT SEEMS I AM NOT THE FIRST INDIVIDUAL TO HAVE SUCH A PROBLEM WITH THE VEHICLE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491497January 5, 2013
AIR BAGS
THE AIRBAGS LIGHT CAME ON FOR NO REASON AT ALL. DOING RESEARCH I FOUND THERE'S A LOT OF PEOPLE WITH THE SAME PROBLEM! AND APPARENTLY MINI USA IS NOT TAKING RESPONSIBILITY FOR ANY OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491509January 5, 2013
ENGINE, UNKNOWN OR OTHER
TURBO OIL FEED PIPING FAILS AT CONNECTOR. BANJO TYPE FITTING ON TUBING FAILS ON CONNECTION ABOVE TURBO, SPILLING OIL ON TURBO UNIT. PRODUCES SMOKE AND A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490723January 2, 2013
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. THE CONTACT STATED THAT WHILE ATTEMPTING TO TURN, THE STEERING WHEEL FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WERE IT WAS FOUND THAT THE POWER STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 59,895. UPDATED 1/29/13 *CN UPDATED 2/7/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490742January 2, 2013
ENGINE
TURBO OIL LINES LEAKING OIL. NO CHECK ENGINE LIGHT HAS BEING ACTIVATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490781January 2, 2013
POWER TRAIN, ENGINE
VEHICLE WAS TAKEN TO DEALERSHIP IN FEB 2012 FOR A RATTLING NOISE. SERVICE CENTER AT BRAMAN MIAMI SAID THAT THEY COULD NOT DUPLICATE THE NOISE, SO IT WAS ASSUMED THEY FOUND NOTHING WRONG WITH THE VEHICLE. PRIOR TO THIS, THE VEHICLE HAD BEEN IN THE SHOP 2-3 TIMES DUE ENGINE MALFUNCTION LIGHT, ROUGH IDLE AT COLD START AND LOSS OF TURBO POWER DUE TO LEAKAGE IN TURBO OIL FEED LINES. THIS WAS REPAIRED IN EARLY 2012/LATE 2011. IN DECEMBER OF 2012, WHILE DRIVING THE RATTLING NOISE OF THE COMPLAINT IN FEB 2012 INTENSIFIED AND OIL LIGHT ILLUMINATED WHILE DRIVING. CAR WAS PULLED OVER TO SAFE LOCATION. ONCE CAR WAS STOPPED, THE ENGINE MALFUNCTION LIGHT ALSO ILLUMINATED. DRIVER CHECKED OIL LEVEL, WHICH APPEARED LOW BUT WITHIN THE MARKS ON THE DIPSTICK. OIL SPLATTER WAS OBSERVED ON THE HOOD AND ON ENGINE. RUBBER GASKET FEEDING TO ENGINE WAS OBSERVED TO BE DISPLACED WHERE OIL APPEARED TO HAVE LEAKED OUT. VEHICLE WAS TOWED TO BRAMAN MIAMI. SERVICE DEPARTMENT REPORTED THAT FAILURE WAS CAUSED BY TIMING CHAIN/TENSIONER ISSUE. SERVICE DEPT IS CHARGING 17K USD FOR REPAIRS AS IT IS NOT FOUND TO BE UNDER THE SCOPE OF WARRANTY OF PREVIOUS REPAIRS TO THE TURBO OIL FEED LINES. MINI HAS BEEN CONTACTED TO SEE IF ANY RELIEF CAN BE PROVIDED AS THIS SEEMS TO BE A COMMON ISSUE WITH THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490582December 31, 2012
STEERING
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME HARD TO TURN. THE FAILURE OCCURRED FOR A BRIEF MOMENT AND THE STEERING RETURNED TO NORMAL FUNCTION. HOWEVER, THE FAILURE BECAME PERMANENT OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE POWER STEERING PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,416 AND THE CURRENT MILEAGE WAS 88,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490588December 31, 2012
STEERING
POWER STEERING PUMP FAILED AT SPEED. WAS VERY DIFFICULT TO CONTROL THE VEHICLE AND PRESENTED A HAZARD TO ME AND THE VEHICLES AROUND ME. THIS IS A COMMON AND KNOWN ISSUE ON MANY MINIS OF SIMILAR YEAR, SHOULD NOT OCCUR TO DUE THE SAFETY HAZARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490475December 29, 2012
STEERING
INTERMITTENT POWER STEERING FAILURE. AFTER LONG DRIVE ~150 A LOUD BUZZING UNDER CAR CONTINUED AFTER CAR ENGINE WAS SHUT OFF. MOVING THE STEERING WHEEL MADE THE BUZZING CHANGE SOUNDS. STARTING AND SHUTTING THE CAR'S ENGINE DID NOT RESOLVE THE BUZZING. DISCONNECTED THE BATTERY TO AVOID BATTERY FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490337December 28, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 MINI COOPER S. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO COOL DOWN SO THE CONTACT HAD THE VEHICLE TOWED TO A DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AND HE WAS UNABLE TO DRIVE THE VEHICLE FOR MORE THAN A FEW MILES WITHOUT IT OVERHEATING. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,400. THE CURRENT MILEAGE WAS APPROXIMATELY 8,234. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10490175December 27, 2012
POWER TRAIN, STRUCTURE:BODY
TRAVELING AT APPROXIMATELY 40MPH. FINGER WAS CUT 2MM DEEP BY DEFECTIVE PEELING/FLAKING CHROME ACCENT ON MANUAL TRANSMISSION SHIFT KNOB. AS A RESULT, FINGER WAS BLEEDING AND EXPERIENCED A SHOCK FROM THE AFFECTED NERVE THROUGHOUT THE BODY WHILE VEHICLE WAS IN MOTION. ATTENTION TO THE ROAD WAS LOST FOR A MOMENT CAUSING ME TO NEARLY GET INTO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490062December 26, 2012
ENGINE AND ENGINE COOLING, STEERING
WITHOUT ANY WARRANTING THE POWER STEERING WHEEL WAS HARD TO TURN. THE CAR BECAME VERY DIFFICULT TO DRIVE I JUST HAD DIAGNOSED TEST FOUR DAYS AGO ON THE CAR THE ONLY PROBLEM NOTED WAS THE THERMOSTAT. KNOW I CAN NOT DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490125December 26, 2012
ENGINE
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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