MINI Cooper Complaints

4,588 consumer complaints on file.

#10550252October 30, 2013
ENGINE
I PURCHASED A MINI COOPER S 2013 AND NOTICED THE CAR WAS HARD TO HANDLE ON THE ROAD AT ALL TIMES. THE SERVICE DEPARTMENT HAD TOLD ME THAT WAS NORMAL FOR THIS TYPE OF CAR. I KEPT COMPLAINING AND THEY FINALLY TOOK THE CAR IN TO HAVE IT CHECKED. THEY TOLD ME IT THE ALIGNMENT WAS BAD AND THE TIRES NEEDED TO BE REPLACED. I WAS CHARGED FOR THE SERVICE, BUT I BELIEVE THIS WAS A MANUFACTURE DEFECT BECAUSE THE CAR WAS LIKE THAT FROM THE TIME I DROVE IT OFF THE LOT UNTIL THE TIME OF SERVICE. THIS, IS A VERY SERIOUS MATTER IF NOT ONLY ONE CAR IS SOLD LIKE THIS. NOT TO MENTION THE WHOLE ENGINE WAS LEAKING OIL AND THE BACKFIRING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549937October 29, 2013
ENGINE
I WAS DRIVING AND THEN THE ENGINE MADE A WEIRD RATTLE AND THEN QUIT. THANKFULLY I WASN'T TRAVELING FASTER THAN 45MPH AT THE TIME OF OCCURRENCE. ENGINE IS COMPLETELY RUINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549668October 27, 2013
ENGINE
IT HAS OIL LEAKS AROUND TURBO LINE WHICH THE OILS MAKE SMOKES AS THE OIL DRIP CONTACTS WITH DOWN PIPE. THIS MAY RESULT IN SERIOUS DAMAGE TO THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549446October 25, 2013
ENGINE
WHILE DRIVING MY MINI THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO A LOCAL REPAIR SHOP THAT SPECIALIZES IN MINI'S. THE MANAGER TOLD ME THAT THE CRANKCASE VALVE NEEDS TO BE REPLACED AND IT IS BUILT INTO THE VALVE COVER. UPON INSPECTION THE MECHANIC ALSO DISCOVERED MY TIMING CHAIN IS ALMOST RUINED ALSO. I HAVE BEEN HEARING THE TIMING CHAIN RATTLE UPON START UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549490October 25, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT TRANSMISSION FLUID WOULD LEAK FROM THE VEHICLE WHEN DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE AXLE AND SEAL FOR THE TRANSMISSION WAS REPLACED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE CONTACT ALSO MENTIONED THAT THE TURBO OIL FEED LINE HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 84000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549499October 25, 2013
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 MINI COOPER COUNTRYMAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE VEHICLE HAD RUN OUT OF FUEL. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THERE WAS ADEQUATE FUEL IN THE VEHICLE AT THE TIME OF THE FAILURE. THE TECHNICIAN STATED CONFIRMED THAT THERE WAS A FAILURE WITH THE FUEL PUMP. THE CONTACT WAS UNAWARE IF THE PART WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. THE DEALER REMOVED AND REPLACED THE FUEL SENDING UNIT, WHICH WAS DEFECTIVE. UPDATED 01/14/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549548October 25, 2013
POWER TRAIN
WHEN MY MINI COOPER S CONVERTIBLE ONLY HAD AROUND 85,000 MILE ON SPEEDOMETER MY TRANSMISSION WOULD SUDDENLY HAVE DIFFICULTY GOING FROM 3RD TO 4TH GEAR AND STALL WHILE GOING DOWN THE ROAD AND I HAVE ALMOST BEEN REAR ENDED BY CARS BEHIND ME NOT EXPECTING ME TO STALL. UPON RESEARCHING WEB THERE ARE MANY SAME COMPLAINTS ABOUT THIS MODEL VEHICLE. IT IS A SAFETY ISSUE. MINI USA DID NOT AGREE TO FIX THE VEHICLE. I THINK THIS SHOULD BE ADDRESSED AS A RECALL BEFORE SOME ONE IS KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549028October 23, 2013
ENGINE, VEHICLE SPEED CONTROL
TOTAL LOSS OF POWER AS I WAS CROSSING A MAJOR HIGHWAY, CAR TOWED TO LOCAL BMW CERTIFIED MECHANIC, SHOWS TIMING CHAIN MISFIRE, NEEDS TOTAL REPLACEMENT WITH MULTIPLE COMPONENTS NEEDING REPLACED DUE TO TIMING CHAIN PROBLEM. 3300$ WORTH OF DAMAGE TO ENGINE. APPARENT PROBLEM WITH TIMING CHAIN ON THOUSANDS OF MINI COOPER AND THEY HAVE NOT CALLED A RECALL ON THE PIECE. THIS WAS ALMOST A MAJOR ACCIDENT FOR ME AND IS CAUSING ME THOUSANDS OF DOLLARS TO REPLACE AND MAJOR INCONVENIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549254October 23, 2013
ENGINE
TOOK MY 2010 MINI COOPER S TO A MINI DEALERSHIP IN ANN ARBOR MI, WHERE THEY HAD THE CAR FOR 8 DAYS AND FINALLY CAME BACK TO ME SAYING THAT ITS THE TIMING CHAIN THAT NEEDS REPLACING, WHICH IS A FIX WITH A TOTAL COST OF AROUND $1,500. I PREVIOUSLY HAD A 2007 MINI COOPER, WHICH ALSO HAD THE SAME ISSUE, WHERE IN THAT CASE THE TIMING CHAIN HAD ACTUALLY BROKEN. THIS ISSUE SEEMS TO BE WIDESPREAD AND MINI NA NEEDS TO ISSUE A RECALL ON THIS PARTICULAR PART FOR THE MODEL YEARS THAT THIS DESIGN DEFECT HAS AFFECTED. PRIOR TO THIS ISSUE, I HAD ONLY OWNED THE VEHICLE FOR 6 WEEKS AND WAS PURCHASED FROM MOTOR CITY MINI, WHICH IS AN OFFICIAL MINI DEALER. THIS VEHICLE ALSO WENT THROUGH AN INSPECTION BEFORE BEING SOLD TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549265October 23, 2013
ENGINE
JUST PURCHASED USED 09 MINI , 2ND OWNER, ON START UP CAR SOUNDED ROUGH, DIESELING SOUND AND WAS TOLD BY DEALER THAT IT WAS COMMON. THEN WHEN DRIVING AT LOW SPEEDS OR WHEN SLOWING DOWN, TERRIBLE RATTLE SOUND. TOOK IT IN FOR AN OIL CHANGE, AND THE RATTLE WENT AWAY, BUT THEN CAME BACK SHORTLY BEFORE NEXT OIL CHANGE WAS DUE. TOOK IT IN FOR OIL CHANGE AGAIN, AND SOUND WENT AWAY AGAIN, BUT THEN CAME BACK WITHIN DAYS. FINALLY WAS ABLE TO GET AN APPT WITH THE CLOSEST AUTHORIZED DEALER, 50 MILES AWAY, BUT COULDN'T GET IN FOR TWO WEEKS IN ORDER TO GET A LOANER. THEY HAD IT FOR TWO DAYS, REPLACED THE TIMING CHAIN, NYLON PARTS WERE IN THE OIL PAN FROM THE GUIDES BEING SHREDDED. PICKED UP THE CAR ON THE THIRD DAY, AND FIR ALMOST ONE WEEK IT SEEMED FINE. JUST SHORT OF ONE WEEK OUT OF THE SHOP AND HEARD THE RATTLE AGAIN. BUT THEN IT WAS FINE, SO I THOUGHT IT WAS AN ANOMALY. ONE WEEK TO THE DAY SINCE PICKING IT UP FROM THE REPAIR, BARELY MADE IT INTO THE DRIVE FROM TAKING MY DAUGHTER TO SCHOOL. CALLED THE SHOP AND HAVE IT SCHEDULED TO GO BACK IN. HAVING THE CAR TOWED TO THE SHOP AS THE REPAIR TECH TREKS ME THAT IT IS "UNSAFE TO DRIVE." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548842October 21, 2013
ENGINE
I AM BEING TOLD BY KNAUZ MINI REPAIR THAT THE TIMING BELT NEEDS TO BE FIXED. IT IS A $2000 REPAIR. IN LOOKING AT THE INTERNET, IT SEEMS THAT THIS IS A COMMON PROBLEM THAT CAN HAVE TRAGIC CONSEQUENCES. IN FACT, THERE IS ONE CLASS ACTION SUIT IN NJ ABOUT IT. MINI REFUSES TO TAKE RESPONSIBILITY TO A DESIGN FAILURE. SOMETHING NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548421October 18, 2013
STEERING
I WAS DRIVING ALONG AT ABOUT 35 MPH STEERING THROUGH A CURVE WHEN THE POWER STEERING FAILED. IT REQUIRED MAJOR EFFORT TO KEEP THE CAR TURNING THROUGH THE CURVE TO AVOID ONCOMING TRAFFIC. THIS SEEMS TO BE COMMON OCCURRENCE ON FIRST GENERATION MINI COOPERS AND COULD EASILY RESULT IN A SERIOUS ACCIDENT. IF MY 16 YEAR OLD DAUGHTER WHO TYPICALLY DRIVES THE CAR HAD BEEN AT THE WHEEL AT THE TIME THIS COULD HAVE HAD CATASTROPHIC RESULTS BECAUSE OF THE AMOUNT OF EFFORT REQUIRED TO MAINTAIN THE STEERING OF THE CAR. A CAR SHOULDN'T BE AT RISK OF HAVING MAJOR COMPONENT FAILURES WITH ONLY 50,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548430October 18, 2013
ENGINE
WHILE TRAVELING ON A HIGHWAY AT @ 55MPH, THE COOLANT TEMPERATURE WARNING LIGHT ILLUMINATED YELLOW AND THEN RED ON MY 2009 MINI COOPER. I STOPPED THE VEHICLE AND OBSERVED THAT THE CLIPS WHICH SECURED THE LOWER RADIATOR HOSE IN PLACE HAD BROKEN AND THE RADIATOR HOSE WAS HANGING HORIZONALLY ACROSS THE FRONT OF THE VEHICLE, DRAGGING ALONG THE GROUND. A HOLE HAD BEEN WORN THROUGH THE HOSE AND THE COOLANT HAD LEAKED OUT. AFTER HAVING THE VEHICLE TOWED HOME ($285), I PURCHASED A NEW RADIATOR HOSE AND CLIPS FROM THE MINI DEALERSHIP ($160) AND HAD IT INSTALLED BY MY MECHANIC ($100). I ALSO LOST A 1/2 DAY OF WORK. A TOTAL LOSS OF OVER $600. BECAUSE OF POOR DESIGN AND/OR INFERIOR MATERIALS INTERNET RESEARCH SHOWS THAT THIS IS A COMMON MINI COOPER PROBLEM. I DID NOT HIT ANYTHING WHICH WOULD CAUSE THIS ISSUE, DESPITE MINI COOPER'S ATTEMPTS TO PLACE BLAME ON THE DRIVER'S WHO EXPERIENCE THIS ISSUE. IF MINI COOPER WOULD PROPERLY ADDRESS THIS ISSUE AND REMEDY THE SITUATION, IT WOULD SPARE COUNTLESS DRIVER'S FROM BEING STRANDED ON THE SIDE AND THE EXPENSE OF FIXING WHAT SHOULD HAVE BEEN REMEDIED BY A SERVICE BULLETIN OR RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548431October 18, 2013
ENGINE
MY 2007 MINI COOPER S EXPERIENCED THE DEATH RATTLE. I HAD TO HAVE THE TIMING/TENSIONER CHAIN REPLACED. THIS IS A KNOWN DEFECT AND MINI COOPER SHOULD BE REQUIRED TO RECALL THEIR CARS AND FIX THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548452October 18, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 MINI COOPER S. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND OVER-HEATED, CAUSING SMOKE TO EMIT FROM UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,562 AND THE CURRENT MILEAGE WAS 53,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10548039October 16, 2013
AIR BAGS, AIR BAGS:FRONTAL
THE BMW MINI COOPER 2006 HAS THE SAME SAFETY PROBLEM AS DESCRIBED IN THE NHTSA ACTION NUMBER : EA08001, NHTSA RECALL CAMPAIGN NUMBER : 08V384000 BUT WAS NOT INCLUDED IN THE VEHICLE RECALL LIST. THERE ARE MANY MANY OWNERS HAVING TO PAY $1000 - $2000 FOR REPAIRS CONCERNING DEFECTS TO THE FRONT PASSENGER SEAT AIR BAG OCCUPANT DETECTION MAT. THE BROKEN CIRCUIT CAN LEAD TO THE DEACTIVATION OF THE PASSENGER AIR BAG AND THE ILLUMINATION OF BOTH THE AIR BAG WARNING LIGHT AND THE PASSENGER AIR LIGHT. THE REPAIR OF THE DETECTION MAT FORCES THE REPLACEMENT OF THE PASSENGER SEAT. MY VEHICLE IS NOW ONE OF THE INCREASINGLY LARGE NUMBER OF MINI COOPERS WITH THE FAILED SAFETY SYSTEM. MANY STATES HAVE YEARLY SAFETY INSPECTIONS AND THE AIRBAG SAFETY SITUATION NEEDS TO BE CORRECTED BEFORE THE INSPECTION PASSES. THE MINI COOPER "R" SERIES VEHICLES NEED TO BE ADDED INTO THE EA08-001 NHTSA RECALL 08V384000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548124October 16, 2013
POWER TRAIN
I HAVE A 2006 MINI COOPER CONV S, APROX 53,000 MILES, HAS A CVT AUTOMATIC TRANSMISSION, AT THIS TIME SHIFTING IN 1ST, 2ND AND 3RD GEARS HAS BEEN ERRATIC, WITH VERY JERKY SHIFTING AND SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548160October 16, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT THE FRONT PASSENGER'S SEAT WAS OCCUPIED WHEN THE AIR BAG DEACTIVATED WARNING MESSAGE DISPLAYED. THE CONTACT STATED THAT THE DEALER REPLACED THE SEAT MAT SENSOR BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR A DIAGNOSTIC TEST, WHICH CONFIRMED THAT THERE WAS A DEFECT IN THE SEAT MAT SENSOR. THE DEALER DID NOT REPLACE THE SEAT MAT SENSOR. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547660October 11, 2013
STEERING
WHILE DRIVING AT ANY SPEED I OR MY HUSBAND HAVE LOST POWER STEERING IN OUR 2005 MINI COOPER S. THIS ELECTRO-HYDRAULIC POWER STEER PUMP & FAN HAS BEEN A LONG STANDING PROBLEM IN THESE MINIS. (THIS HAS BEEN A COMPLETE RECALL IN CANADA.) THE LOSS OF POWER STEERING MAKES THE VEHICLE VERY UNSAFE AS IT IS A SUDDEN ONSET. IT IS PROBLEMATIC AT SLOW OR FAST SPEEDS. I CAN BARELY STEER THE VEHICLE WHEN THIS OCCURS. IT IS ALMOST IMPOSSIBLE TO GET IN/OUT OF OUR GARAGE OR IN/OUT OF PARKING SPACES. I HAVE HAD TO FIND PARKING IN STRATEGIC AREAS MOST OFTEN WHERE I COULD PULL STRAIGHT IN A SPOT AND PULL STRAIGHT OUT. IT IS ALSO SCARY ON RAMPS OR INTERSTATE AS INSTEAD OF HAVING A RESPONSIVE SPORTY CAR IT FEELS LIKE YOU ARE DRIVING A TANK THAT YOU CANNOT CONTROL. THIS HAS HAPPENED MANY TIMES IN LAST 10-12 MONTHS. IT HAS BECOME MORE FREQUENT IN LAST FEW MONTHS. WE RECEIVED A NOTICE FOR "WARRANTY EXTENSION/ REPAIR REIMBURSEMENT" AND CALLED FOR SEVERAL MONTHS BUT WERE TOLD MINI HAD BEEN UNABLE TO GET THE PARTS. WE CALLED AND THEY NOW SAY THEY HAVE THE PARTS SO WE DROVE NEARLY 1 HOUR TO DEALERSHIP AND NOW THEY WILL NOT REPAIR IT BECAUSE THE PART HAS NOT FAILED. THEY STATE THEY DROVE IT AND THERE HAS BEEN NO FAILURE. I WOULD GUESS IT HAS STOPPED WORKING WHILE I HAVE BEEN DRIVING IT ABOUT AVERAGE 1X/WEEK BUT MORE FREQUENT AS TIME PROGRESSES. THE FAILURE MAY END UP BEING ME... IN A CASKET! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547666October 11, 2013
ENGINE
ENGINE NOISE DUE TO TIMING CHAIN AND TENSIONER DEFECT. IF THE CHAIN OR TENSIONER FAIL COMPLETELY THIS COULD CAUSE THE VEHICLE TO STALL IN MOVING TRAFFIC OR CREATE A ROADSIDE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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