Mercury Tracer Complaints

567 consumer complaints on file.

#10079230July 3, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ABOUT 2-3 YEARS AGO,WE HAD PROBLEMS STARTING WITH OUR POWER DOOR LOCKS.THEY ARE POSSESSED. THEY LOCK AND UNLOCK ALL BY THEMSELVES.I HAVE HAD OUR VAN IN 3 TIMES FOR THIS TO BE FIXED. THEY REPLACE A PART, AND SAY IT IS FIXED, BUT IT ISN'T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079231July 3, 2004
STRUCTURE:BODY:HOOD
A FEW MONTHS BEFORE AUGUST OF 2001 I NOTICED THE PAINT ON THE HOOD OF MY VAN STARTING TO PEEL.I BROUGHT MY VAN IN TO GET FIXED ON AUG.23, 2001 AND THEY SAID FORD WAS GOING TO CALL THEM BACK TO TELL ME IF THIS WAS COVERED UNDER OUR WARRANTY.IT WAS NOT, BUT I FEEL THIS IS A DEFECT IN THE PAINT. ONLY THE HOOD IS PEELING, NOTHING ELSE.I HAVE HUGE CIRCLES OF PAINT MISSING-PROBABLY ABOUT 10 INCHES IN DIAMETER.IT LOOKS AWFUL!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079753June 23, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
CONSUMER NOTICED LIQUID LEAKING FROM UNDERNEATH THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED DUE TO A CRACK INSIDE OF THE FUEL TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071922April 29, 2004
STRUCTURE
CONSUMER CRAMPED UP IN 1997 MERCURY TRACER. *PH THE CONSUMER STATED THE VEHICLE WAS NOT WIDE ENOUGH AND THE REAR WINDOWS WERE DESIGNED NOT TO ROLL ALL THE WAY DOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065030March 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WOULD NOT START. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT THE ENGINE FAILED DUE TO A MECHANICAL FAILURE, AND ENGINE MUST BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060774March 8, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
1993 MERCURY TRACER, 1.9L SOHC. IGNITION CAUGHT ON FIRE. BURNT UP EVERYTHING INCLUDING THE STARTER, IGNITION SWITCH, START SAFETY SWITCH. THIS CAUSED SMOKE IN THE CAB AND ENGINE COMPARTMENT. THEN WHEN I PULLED THE KEY OUT AND WENT TO UNHOOKED THE BATTERY CABLE THE CAR TRIED TO START ITSELF.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10058486February 19, 2004
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE REAR COIL SPRINGS BROKE ON MY 1998 MERCURY TRACER. WHEN SEEKING A REPAIR, I UNDERSTAND THAT THIS IS A WELL DOCUMENTED PROBLEM WITH FORD/MERCURY MODELS OF THIS SIZE (ESCORT/TRACER/TEMPO). WITH REAR SPRINGS BROKEN, ONE CAN OBSERVE THE REAR TIRES OF A CAR WITH THESE SPRINGS BROKEN COME OFF THE ROAD. WITH FORD WELL AWARE OF THIS DESIGN FLAW IN THESE AUTOS, THERE OUGHT TO BE A RECALL OF THESE VEHICLES. I HAVE ONLY 47,700 MILES ON THIS CAR; I HAVE NOW REPLACED A BUSTED CRANKSHAFT PULLEY AND THE RESISTOR ASSOCIATED WITH CIRCULATION SYSTEM WHICH COULD HAVE STARTED A FIRE. ALL OF THESE PROBLEMS ARE WELL DOCUMENTED AND FORD SHOULD ADDRESS THESE FLAWS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070768January 15, 2004
POWER TRAIN, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, STRUCTURE, EQUIPMENT:ELECTRICAL
I HAVE A 1.8 ENGINE AND I NEEDED IT TO BE REBUILT. I DID NOT PUT ANY MILES ON THE ENGINE WHEN THE TRANSMISSION DECIDED TO DIE. THIS CAR IS AN IMPOSSIBLE CAR TO GET PARTS FOR. IF I CAN GET THE PARTS, THE BOOK OR THE COMPUTER GIVES ME THE WRONG PART AND CANNOT FIND A REPLACEMENT PART. I NEED A PARTS BOOK AND WHATEVER TO REBUILT THE TRANSMISSION AND IT CAN NOT BE FOUND. WHERE CAN I FIND PARTS THAT DO NOT COST ME THREE TIMES THE AMOUNT THAN OTHER CARS. THIS CAR HAS BEEN NOTHING BUT A PAIN FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070841January 15, 2004
AIR BAGS, EQUIPMENT:ELECTRICAL
WHILE DRIVING DOWN AT SPEED OF 65-70 MPH, THE CAR CEASED TO ACCELORATE. I PULLED OVER TO THE SIDE OF THE ROAD, ONCE THE CAR WAS COMPLETELY STOPPED IT WOULD NO LONGER CRANK. TODAY WHEN I WENT TO CLEAN IT OUT (HAPPENED AT NIGHT)I SAW THAT A HOLE WAS BURNED THROUGH THE BOTTOM OF THE PASSENGER SIDE DASH BOARD. ALSO I NOTICED THAT THERE WAS SMOKE/FIRE RESIDUE ON THE WINDSHIELD COMING FROM THE DEFROST VENTS. BEFORE ANY OF THIS HAPPENED THE AIRBAG LIGTS WERE COMING ON AND THERE WAS A BURNT PLASTIC SMELL AND A SCENT OF AMMONIA SMELL COMING FROM GOD-KNOWS-WHERE. WHEN I LOOKED UNDER THE HOOD EVERYTHING LOOKED NORMAL. I HAVE BEEN UNABLE TO GO TO WORK FOR 2 DAYS NOW. PLEASE TELL ME IF THERE IS ANYTHING THAT I CAN DO. THANKING YOU IN ADVANCE FOR YOUR ASSISTANCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10068951January 15, 2004
UNKNOWN OR OTHER
HOLE IN MY BLOCK WITH OIL LEAK AND VALVE GASKETS SO BAD I TURNED THE CAR IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049337December 7, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
MY 1997 MERCURY TRACER FAILED THE PA STATE INSPECTION DUE TO BOTH REAR SUSPENSION SPRINGS BEING BROKEN. A REVIEW OF THE TECHNICAL SERVICE BULLETIN FOR THIS VEHICLE INDICATES THAT THIS FAILURE HAS HAPPENED TO OTHER LIKE VEHICLES BUT THERE SHOULD BE NO RESULTING OPERATIONAL CONCERN. WHY THEN DID THE STATE INSPECTION FAIL THE VEHICLE? WHAT COURSE OF ACTION CAN I TAKE TO GET REIMBURSED FOR THE REPLACEMENT OF BOTH REAR SPRINGS? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048764November 28, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DEALER DETERMINED THAT A CRACK AT THE SHIELD BRACKET CAUSED FUEL TO LEAK FROM THE FUEL TANK. RECALL 97V144000 CONCERNING FUEL TANK WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048553November 19, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PROBLEMS WITH AIR BAG MONITOR ON 1997 MERCURY TRACER.*MR THE CONSUMER STATED AN AMMONIA TYPE SMELL BEGAN TO EMIT FROM THE VEHICLE, SOON AFTER, THERE WAS A BURNT PLASTIC ODOR ALSO EMITTING FROM THE VEHICLE AND MOMENTS LATER THE AIR BAG AND CHECK ENGINE LIGHTS ILLUMINATED ON THE DASHBOARD AND FINALLY THE VEHICLE CEASED TO CONTINUE FUNCTIONING WHILE THE VEHICLE BECAME SMOKY. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE CONSUMER WAS INFORMED THERE WAS A RECALL ON THE AIR BAG SENSOR/CONTROL MODULE, RECALL #02V323000. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047105November 18, 2003
AIR BAGS
TWO WEEKS AGO MY CAR (A 1997 MERCURY TRACER) WAS INVOLVED IN AN CAR ACCIDENT IN KINGMAN, (4 HOURS NORTH WEST OF PHOENIX). THE CAUSE OF THE ACCIDENT WAS THE FAULT OF THE AIR BAGS SUDDENLY DEPLOYING WITHOUT CAUSE, CAUSING EXTENSIVE DAMAGE TO MY CAR. I THEN NOTIFIED MY INSURANCE COMPANY AND IT WAS TOWED TO A REPAIR SHOP HERE IN KINGMAN. LATER THE NEXT DAY WHILE THE REPAIR SHOP WAS DOING THEIR INVESTIGATION INTO THE CAUSE, THE CAR BURST INTO FLAMES FROM THE AIR BAG COMPARTMENT. A COUPLE DAYS LATER THE INSURANCE COMPANY NOTIFIED ME THAT THERE WAS A RECALL FROM FORD MOTOR COMPANY OF WHICH I WAS NEVER NOTIFIED. THEN CONFIRMING THAT TO ME THAT MY CAR WAS IN FACT TOTALED, AND THEY WISHED TO REMOVE THE CAR FROM THE REPAIR SHOP. EARLIER LAST WEEK I SENT AN EMAIL TO FORD MOTORS TELLING OF MY DISGUST OF THE COMPANY BECAUSE I WAS NEVER NOTIFIED ON SUCH A SERIOUS ISSUE. ON FRIDAY 11/14 I RECEIVED A CALL FROM FORD MOTORS CUSTOMER SERVICE ASKING FOR MORE INFORMATION ABOUT THE ACCIDENT. AT THIS TIME I AM WAITING FOR A RESPONSE BACK FROM, WHAT I ASSUME, IS THEIR LEGAL DEPARTMENT. *LA
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10048067November 17, 2003
ELECTRICAL SYSTEM:HORN
HORN DOES NOT WORK . DEALER NOTIFIED , BUT CLAIMED VEHICLE HAD NO WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045203October 31, 2003
ELECTRICAL SYSTEM:IGNITION
ON MY DAUGHTERS 1992 MERCURY TRACER, THE IGNITION SWITCH ENGAGED THE ENGINE STARTER AND BEGAN SMOKING WITHOUT THE KEY IN THE IGNITION AND WHEN NO-ONE WAS IN THE CAR. I AM NOW FACED WITH $800.00 IN REPAIR BILLS FOR A DEFECTIVE FORD MOTOR COMPANY PART THAT COULD HAVE CAUSED A SERIOUS INJURY OR DEATH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039422September 23, 2003
AIR BAGS:FRONTAL
DRIVING ON I-20 EASTBOUND. SMELLED AMMONIA, THEN SMELLED BURNT PLASTIC, AIRBAG LIGHT ILLUMINATED, CHECK ENGINE LIGHT ILLUMINATED, INTERIOR LIGHT FLICKERED OFF AND ON, CAR BEGAN TO DECREASE SPEED DESPITE PRESSING ON THE GAS PEDAL. WAS ABLE TO GET CAR INTO THE EMERGENCY LANE BEFORE IT COMPLETELY STOPPED MOVING. HOLE BURNT INTO PASSENGER AREA FROM UNDERNEATH DASH AREA. DEFROST AREA WARPED AND BURNT, BOTTOM OF WINDSHIELD (GLASS PART) BURNT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10040296September 22, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
DURING A VEHICLE INSPECTION REAR COIL SPRINGS BROKE AND WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038293September 5, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH A RIGHT TIE ROD AND A RIGHT COIL SPRING. HE HAD TAKEN VEHICLE TO A REPAIR SHOP AND WAS TOLD BY A MECHANIC WHAT WAS WRONG WITH THE VEHICLE. VEHICLE WAS REAL DANGEROUS TO BE DRIVEN. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. DEALER WAS CONTACTED AND REPLACED THE DAMAGED PARTS WITH THE WARRANTY. VEHICLE HAD LESS THAN 30000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029742August 22, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
NHTSA RECALL 97-V-144-000 :VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 1.9L ENGINES, BUILT AT THE HERMOSILLO OR WAYNE ASSEMBLY PLANTS AND ORIGINALLY SOLD OR IS CURRENTLY REGISTERED IN CRACKS CAN DEVELOP IN THE FUEL TANK NEAR THE HEAT SHIELD ATTACHMENT, RESULTING IN FUEL LEAKAGE IF THE CRACKS GO THROUGH THE FUEL TANK WALL. THE CONSUMER HAD THE SAME PROBLEM, HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK THERE WERE CRACKS AND LEAKS IN THE FUEL LINE AT THE HEAT SHIELD MOUNT. THE TANK WAS REPLACED. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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