Mercury Tracer Complaints

567 consumer complaints on file.

#882214March 6, 2001
TIRES
TIRE SIZE P18565R14, ORIGINAL EQUIPMENT WITH 14,900 MILES. CONSUMER WAS DRIVING APPROXIMATELY 55 MPH ON SUPER HIGHWAY WITH NO SHOULDER WHEN HEARD A THUMPING NOISE, CONSUMER NOTICED LEFT REAR/OUTER, AND TOP PORTION TIRE WAS COMPLETELY SHREADED, CONSUMER WAS DRIVING ON RIM BEFORE VEHICLE WAS ABLE TO COME TO A COMPLETE STOP.*AK UNIROYAL TIGER PAW TIRE, P18565R14, DOT AP7JJK7U188. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559922February 27, 2001
TIRES:TREAD/BELT, SUSPENSION, WHEELS:RIM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
UPON INSPECTION THE TIRE HAD UNEVEN WEAR AND THERE WAS A CRACK DOWN THE CENTER OF THE RIGHT REAR TIRE WHICH WAS CAUSING NOISE WHILE DRIVNG OVER 35 MPH (BF GOODRICH ADVANTAGE PLUS 185/65/14 DOTBF76TU1135). NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741373February 23, 2001
TIRES
SEE ATTACHED LETTER. NO LETTER ATTACHED. *AK (DOT NUMBER: BF76TU1135 TIRESIZE: 185/65/14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741348February 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, POWER TRAIN:AXLE ASSEMBLY
VEHICLE TOWED BACK TO DEALER TWICE. THE SECOND TIME THE DEALER CHARGED $300 FOR BRAKE REPAIR. VEHICLE IS NOW AT ANOTHER REPAIR SHOP FOR SAME PROBLEM, INCLUDING AXLE DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#881022February 21, 2001
AIR BAGS:FRONTAL
TRAVELING 40MPH WHEN ANOTHER VEHICLE MADE A "U" TURN INTO ONCOMING TRAFFIC LANE. TRACER HIT DRIVER'S REAR, AND AIR BAGS FAILEDTO DEPLOY. EMERGENCY ROOM TREATMENT AND RELEASED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#741050February 17, 2001
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, STRUCTURE:BODY:HOOD
MANY TIMES CAR IN SHOP FOR SQUEALING STEERING WHEEL NOISE WHEN TURNING A FAR RIGHT, RATTLING NOISE, GRINDING NOISE FROM ENGINE, RALLTING NOISE FROM DRIVER'S SIDE DOOR JAM, GAS-PIL/EXHAUST SMELL COMING THRU WHEN AC/DEFROST ON, BRAKES SQUEALING EVEN AFTER NEW BRAKE PADS, MANY TIMES I WAS TOLD THAT SOMETHING MAYBE COMING LOOSE THAT I WOULD HAVE TO WAIT UNTIL IT BREAKS BEFORE THEY CAN FIX IT. JUST RECENTLY AS OF 2-6-01 FORD FACTORY GUY TOLD ME I WAS IMAGINING THINGS. HE ALONG WITH THE SERVICE MANAGER TOLD ME THAT THERE ISN'T A PROBLEM, AND WILL HAVE TO WAIT UNTIL IT BREAKS BEFORE THEY CAN FIX. WARRANTY EXPIRES APRIL 6, 2001. I CAN'T AFFORD TO WAIT UNTIL SOMETHING BREAKS, THIS IS MY ONLY MEANS OF TRANSPORTATION. SOMETIMES THE RATTLING NOISE ISN'T CONSTANT, OR VERY LOUD, BUT SOMETIMES IT IS. I DON'T KNOW WHAT THEY ARE DOING THAT THEY CAN'T HEAR IT. MAYBE BEING AROUND ENGINES ALL THE TIME IT HAS AFFECTED THEIR HEARING. I DO KNOW THAT I AM NOT IMAGINING THINGS. JUST YESTERDAY THE STEERING WHEEL LOCKED WHILE IN PARK, IT TOOK ME SEVERAL MINUTES TRYING TO MOVE TO THE STEERING WHEEL SO THAT I COULD TURN THE KEY IN THE IGNITION. THIS ISN'T CONSTANT BUT OCCASIONALLY, IT DOES HAPPEN HOWEVER. DURING OUR SUMMER, WITH TRIPLE DIGIT HEAT AND HEAT INDEX, KEY IN IGNITION GOT SO HOT THAT I BURNT MY HAND, THERE WAS ALSO A BURNING RUBBER SMELL. NO DEALER/REPAIR SHOPS WERE OPEN ON A SATURDAY, THE ONE PLACE I ATTEMPTED TO TAKE THE CAR TOO (FORD'S QUALITY CONTROL SHOP) TOLD ME THAT SINCE ITS UNDER WARRANTY, & THE DEALERSHIP HAS BEEN WORKING ON IT TO TAKE IT BACK THERE. WHICH I DID A COUPLE OF DAYS LATER, OF COURSE THE TEMPERATURE OUTSIDE WAS ALOT COOLER, SO THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM. JUST RECENTLY I NOTICED DIFFERENCES IN THE TRANSMISSION. CAR NOT ALWAYS MOVING WHEN PRESS ON GAS PEDAL, SOMETIMES A JERKING MOTION WHEN SHIFT FROM PARK INTO REVERSE. A CRACKING SOUND FRONT DRIVERSIDE TIRE, I MADE A HARD LEFT TURN TO GET OUT OF PARKING SPOT. FORD DISPUTE BOARD CONTACTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740268February 1, 2001
TIRES:TREAD/BELT
TREAD SEPARATION DISCOVERED ACCIDENTALLY PER INSPECTION FOR DRIVEABIITY CONCERN. *AK (DOT NUMBER: W2R4 TIRESIZE: P195/60R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879052January 25, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:STARTER ASSEMBLY
SOMETIMES WHENEVER TRYING TO START VEHICLE WILL NOT START. AT OTHER TIMES VEHICLE WILL START RIGHT UP. STARTER AND THE BATTERY HAVE BEEN CHANGED. HAS NOT CONTACTED DEALER YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878964January 24, 2001
SEAT BELTS:FRONT:RETRACTOR
RETRACTOR ON DRIVER'S SIDE LOCKS UP, AND WHEN DOOR IS OPENED IT SLIDES QUICKLY BACK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739683January 20, 2001
POWER TRAIN
SPEEDOMERT IS ERRATIC ABOVE 55 MPH - UNABLE TO DETERMINE ACTUAL SPEED. SPEEDOMETER INDICATOR JUMPS HIGHER AND LOWER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558949January 17, 2001
ENGINE AND ENGINE COOLING
COOLING FAN MOTOR REPLACED. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739516January 17, 2001
SEAT BELTS
AUTOMATIC SEATBELT STUCK IN FORWARD POSITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739341January 14, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FILLED CAR UP WITH GAS. WHEN I RETURNED HOME I HAD A HEAD ACHE, I AS SO NOTICED A PUDDLE OF FUEL UNDERNEATH MY CAR. I HAD IT LOOKED AT AND WAS SHOWN THAT IT WAS LEAKING AROUND WHERE THE HEAT SHIELD ATTACHES TO THE FUEL TANK. I THAN RESEARCHED NHTSA RECALL WEBSITE AND FOUND THIS RECALL ON CARS MANUFACTURED FROM APR 1995 TO OCT 1995. MY CAR WAS MANUFACTURED IN JUNE 1994. THE RECALL SAID THE CARS WHERE BUILT AT HERMOSILLO OR WAYNE ASSEMBLY PLANTS. MY CARS WAS BUILT IN HERMOSILLO. ISN'T IT FUNNY THAT MY CAR HAS ALL OF THE SAME PROBLEMS AS WITH THE 1995 BUILT CARS, BUT BECAUSE OF THE BUILD DATE IT DOES NOT MEET THE RECALL. AS I AM BEING TOLD BY 12 FORD DEALERS IN THE LOUISIANA/ MISSISSIPPI AREA. ANY AND ALL INFORMATION AS TO WHY MY CAR IS NOT COVERED UNDER THIS VERY HAZARDOUS RECALL. THIS REPORT WILL BE KEEP AN CERTIFIED AS A TRUE COPY IN A SAFE DEPOSIT BOX IN CASE OF MY DEATH. IT WILL BE FORWARDED TO A LAWYER IF ANY THING HAPPENS TO MYSELF ARE PASSENGERS IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877221January 2, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, UNKNOWN OR OTHER
ENGINE CHECK LIGHT WOULD COME ON MONTHLY, AND CONSUMER HAD TO ADD COOLANT EVERY 3 MONTHS. TOOK VEHICLE TO A MECHANIC AND THEY PUT A NEW RADIATOR IN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877170December 28, 2000
SEAT BELTS:FRONT:ANCHORAGE
DRIVER'S SEATBELT STUCK MIDWAY IN OVERHEAD TRACK. *AK THE TRACK WAS REPLACED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877173December 28, 2000
SEAT BELTS:FRONT:ANCHORAGE, AIR BAGS
DRIVER'S SEATBELT STUCK IN OVERHEAD TRACK. ALSO, AIRBAG COVER LOOKED LIKE IT WAS READY TO POP OFF, AND AIRBAG LIGHT CAME ON/OFF. *AK THE DEALER REPLACED THE TRACK AND CHECKED THE AIR BAG. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558581December 14, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP FAILED RESULTING IN AN ELECTRICAL FIRE IN THE CAR. NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#875961December 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
DEFECTIVE SERPENTINE BELTS NEEDED TO BE REPLACED ON FOUR OCCASIONS. DEALER UNABLE TO LOCATE CAUSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#557610November 28, 2000
STRUCTURE:BODY
SUNVISOR IS DESIGNED TOO SHORT AND DOES NOT BLOCK THE SUN SUFFICIENTLY. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736891November 27, 2000
TIRES:SIDEWALL
WHILE INSPECTING THE TIRES ON MY CAR, I SAW THE INSIDE SIDEWALL HAD PEELED AWAY FROM THE CASING. THIS CONDITION IS ON BOTH FRONT TIRES AND CONSISTS OF ABOUT 12 INCHES OF DAMAGE PER TIRE. I CALLED GOODYEAR CUSTOMER RELATIONS AND THEY GAVE ME THE IMPRESSION THAT IT WAS NOT OF ANY GREAT CONCERN AND THAT THIS WAS A NORMAL CONDITION THAT SHOULD BE COVERED UNDER THE LIMITED WARRANTY ADJUSTMENT POLICY. *AK (DOT NUMBER: T278408GCW TIRESIZE: P18565 R14)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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