Mercury Sable Complaints

5,381 consumer complaints on file.

#10394375April 6, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT WAS DRIVING IN REVERSE 3 MPH AND IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE STOPPED MOVING. THE ENGINE WAS STILL RUNNING. WHILE INSPECTING THE VEHICLE, HE FOUND THAT THE FRONT COIL SPRING HAD FRACTURED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 132,000. UPDATED 05/24/11*LJ UPDATED 05/26/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394111April 4, 2011
SUSPENSION:FRONT
WHILE BACKING OUT OF A PARKING SPACE, A FRONT SPRING VIOLENTLY BROKE DAMAGING THE STRUT ALSO. GOD ONLY KNOWS WHAT WOULD HAVE HAPPENED IF THIS WAS AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394089April 3, 2011
SUSPENSION:FRONT
BACKING OUT OF MY DRIVEWAY I HEARD A LOUD CLUNK AND THE CAR WOULDN'T MOVE. DISCOVERED MY LEFT FRONT TIRE WAS FLAT. UPON FURTHER EXAMINATION, THE SPRING COIL HAD BROKEN AND POPPED THE TIRE. GETTING THE TIRE REPLACED THE MECHANIC TOLD ME THAT THE BACK SPRING WAS BROKEN ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393837March 31, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN REVERSE, THE LEFT FRONT COIL SPRING BROKE AND PUNCTURED THE SIDEWALL OF THE LEFT FRONT TIRE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE COIL SPRING WAS REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 109,950.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393086March 28, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2003 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED AND PUNCTURED THE FRONT TIRE. THE DEALER STATED THAT THERE WERE NO RELATED RECALLS TO THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL INDEPENDENT REPAIR SHOP WHERE THE COIL SPRING FAILURE WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO FILED A COMPLAINT BUT OFFERED NO FURTHER ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 07/08/11 *BF UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392463March 22, 2011
SUSPENSION:FRONT
FRONT COIL SPRING BROKE AND BLEW THROUGH FRONT DRIVER'S SIDE TIRE HAD TO HAVE CAR TOWED. HAD TO REPLACE BROKEN FRONT COIL SPRINGS, STRUTS AND UPPER MOUNTS AND LOWER BALL JOINTS AND THE TIRE AND A WHEEL ALIGNMENT. THANKFULLY THIS HAPPENED WHEN THE CAR WAS PARKED. IT WAS VERY SCAREY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392143March 18, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT THE INTERNAL STEEL CABLE OF THE FRONT PASSENGER SEAT BELT FRACTURED AND RESULTED IN THE SEAT BELT BECOMING INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390509March 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN STREET, STOPPED TO TURN, THEN ACCELERATED WHEN TRANSMISSION WENT OUT, NO WARNING SIGNS JUST WENT OUT, NO REVERSE OR FORWARD USE. SENT CAR TO REPAIR SHOP AND TOLD NO CODES SHOW UP ON COMPUTER NO SIGNS OF LEAKS OR DAMAGE TO TRANSMISSION, BAD TORQUE CONVERTER. KEEPING OLD CONVERTER AFTER HEARING OF SIMILAR PROBLEMS WITH OTHER VEHICLES THAT SHARE SAME TRANSMISSION. CALLED SEVERAL TRANSMISSION SHOPS AND FORD DEALERSHIPS AND IT SEEMS TO BE A FAIRLY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390501March 17, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED WHEN THE ANTI-THEFT LIGHT ILLUMINATED THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST AND WAS UNABLE TO LOCATE A FAILURE CODE. THE LOCAL MECHANIC REPLACED THE COMPUTER CONTROL MODULE AND THE IGNITION SWITCH. THE ANTI-THEFT LIGHT CONTINUED TO ILLUMINATE CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. UPDATED 04/15/11*LJ THE CONSUMER STATED WHEN THE ANTI- THEFT LIGHT FLASHED, THE ODOMETER DROPPED DOWN TO ZERO AND THE VEHICLE LOST POWER. UPDATED 10/12/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390402March 16, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED WHILE ENTERING A RESIDENTIAL DRIVEWAY DRIVING 5 MPH, THE FRONT DRIVER SIDE TIRE BLEW. THE CONTACT CALLED THE MANUFACTURER REGARDING THE COIL SPRING AND WAS ADVISED THERE WAS NO ACTIVE RECALL FOR THE FAILURE AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY REPAIRS. THE FAILURE MILEAGE WAS 77,000. UPDATED 05/04/11 *BF THE CONSUMER STATED THE SRPING FAILED, BREAKING THE SWAY BAR END LINK AND TORE A HOLE IN THE SIDEWALL OF THE TIRE. UPDATED 05.09.11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390440March 16, 2011
SUSPENSION:REAR
2000 MERCURY SABLE REAR COIL SPRINGS BROKE AND RUINED THE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386961March 9, 2011
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL*THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT AFTER HAVING THE VEHICLE SERVICED, THE MECHANIC INFORMED HIM THAT THE REAR COIL SPRINGS HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389610March 9, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE BRAKE LIGHTS INDEPENDENTLY ILLUMINATED WITHOUT WARRANT. THE BRAKES LIGHTS REMAINED ILLUMINATED UNTIL THE BATTERY WAS DRAINED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V106000 (EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386671March 7, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FRACTURED AND PUNCTURED THE TIRE, RUINING THE BRAKE HOSE AND STABILIZER LINK. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE IT WAS REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS 95,832 AND THE FAILURE MILEAGE WAS 95,554.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384699February 28, 2011
SUSPENSION:FRONT
DRIVING 15MPH THE FRONT DRIVER'S SIDE SUSPENSION COIL (SURROUNDING THE STRUT) BROKE, IT RIPPED THE INSIDE OF THE TIRE AND SEVERED THE BRAKE LINE. THE CAR WAS UNABLE TO BE DRIVEN OR PUSHED BECAUSE PART OF THE COIL WAS CAUGHT UP INSIDE THE TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10385468February 25, 2011
SUSPENSION
RIGHT FRONT COIL SPRING FRACTURED SPONTANEOUSLY WHILE VEHICLE PARKED IN GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383088February 17, 2011
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING ON THE PASSENGER SEAT, HE WAS INVOLVED IN AN ACCIDENT. HE MENTIONED THAT ALTHOUGH HE WAS PROPERLY WEARING HIS SEAT BELT AND THE AIRBAG DEPLOYED, IT FAILED TO PROTECT HIM. HE MENTIONED THAT HIS HEAD AND RIGHT HAND HIT INTO THE WINDSHIELD AND SHATTERED IT. HE ALSO SUFFERED A CONCUSSION AND INJURIES TO HIS KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 166,000. UPDATED 06/01/11*LJ UPDATED 06/13/11
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10382935February 16, 2011
SUSPENSION:REAR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2001 MERCURY SABLE WAGON. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH. AS HE DROVE OVER A ROAD BUMP THE VEHICLE EXHIBITED AN ABNORMAL NOISE. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE FUEL TANK HAD FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE REAR AXLE WAS FRACTURED AND CAUSED THE FUEL TANK TO FRACTURE. THE VEHICLE WAS NOT REPAIRED AND WAS DEEMED AS SALVAGE. THE MANUFACTURER WAS ALSO CONTACTED AND OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382794February 15, 2011
SEAT BELTS
2003 MERCURY SABLE WAGON -- THE SEAT BELTS IN THE MIDDLE SEAT OF THE CAR NO LONGER RETRACT. THEY HANG LOOSELY AND WOULD CERTAINLY BE A GRAVE DANGER TO ANY PASSENGER SHOULD THE CAR EXPERIENCE A CRASH OR ROLLOVER. THEY HAVE BEEN REPAIRED BY THE DEALER ALREADY, BUT NOW THE DEALER RECOMMENDS REPLACEMENT OF THE ENTIRE RETRACTION MECHANISM. SEEMS TO BE A VERY COMMON AND VERY DANGEROUS PROBLEM IN MERCURY SABLES AND TAURUS WAGONS FROM WHAT I'VE READ. HEY FORD, HOPE YOU GIVE A [XXX] ABOUT YOUR PRODUCTS AND CUSTOMERS ENOUGH TO DO SOMETHING ABOUT THIS! *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381710February 12, 2011
VISIBILITY
HEATER/DEFROSTER FAN HAS FAILED. THIS ALSO PREVENTS THE A/C FROM CLEARING THE WINDSHIELD OF CONDENSATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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