Mercury Sable Complaints

5,381 consumer complaints on file.

#10407139June 16, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COIL SPRING FRACTURED WHILE DRIVING AT AN UNKNOWN SPEED, PUNCTURING THE TIRE. THE SPARE TIRE WAS INSTALLED AND THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE COIL SPRING WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,383. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407174June 16, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING A 2005 MERCURY SABLE GS AT 30 MPH, TRANSMISSION COMES OUT OF DRIVE GEAR AND WILL NOT SHIFT INTO ANY GEAR BUT PARK. STUCK IN THE MIDDLE OF A MAJOR INTERSECTION FOR HOURS, NEEDED TO BE TOWED. REPAIRS INCLUDE REBUILD OF TRANSMISSION AND TORQUE CONVERTER. THERE WAS NO WARNING, LIGHTS, OR STRANGE BEHAVIOR JUST SUDDENLY OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406837June 14, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT DROVE APPROXIMATELY 20 MPH OVER A ROAD BUMP AND HEARD A KNOCKING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE REAR COILS SPRINGS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404193June 2, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT STATED WHILE DRIVING, SHE HEARD A LOUD NOISE, AND NOTICED THE PASSENGER FRONT TIRE WAS FLAT DUE TO THE COIL SPRING WHICH BROKE IN HALF AND PUNCTURED THE PASSENGER FRONT TIRE. THE FAILURE OCCURRED WHILE DRIVING AT A LOW SPEED INTO THE DRIVEWAY. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO REPLACED THE FRONT COIL SPRINGS, THE STABILIZER LINK, AND TIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR, BECAUSE THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V332000 SUSPENSION: FRONT: SPRINGS: COIL SPRINGS. THE FAILURE AND THE CURRENT MILES WERE 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402802May 26, 2011
SUSPENSION:FRONT
MY WIFE ENTERED OUR 2002 MERCURY SABLE WAGON TO GO TO WORK TODAY. AS SHE SAT DOWN IN THE CAR, THE LEFT FRONT TIRE EXPLODED. WHEN WE REMOVED THE TIRE TO SEE WHAT HAPPENED, IT WAS APPARENT THAT THE COIL SPRING IN THE SUSPENSION HAD BROKEN AND A SHARP POINT ON THE SPRING PUNCTURED THE TIRE. THE CAR WAS STATIONARY WHEN THIS OCCURRED, THANKFULLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402518May 24, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY AND OVER TIME, REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN ONTO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402600May 24, 2011
SUSPENSION:REAR
REAR SPRING BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401283May 17, 2011
CHILD SEAT, CHILD SEAT:HARNESS/CROTCH BUCKLE
TL* THE CONTACT OWNS A SUNSHINE KIDS CHILD RESTRAINT, RADIAN 80, MODEL NUMBER 185000, MANUFACTURED ON DECEMBER 17, 2007. THE CHILD RESTRAINT WAS SECURED IN A 2000 MERCURY SABLE. THE CONTACT STATED WHEN THE OCCUPANT WAS POSITIONED IN THE FORWARD FACING CONVERTIBLE CHILD RESTRAINT SEAT, THE HARNESS RELEASE BUCKLE FAILED TO ENGAGE IN THE UNLOCK MODE BECAUSE THE TWO PLASTIC PRONGS BROKE. THE CONTACT EXPRESSED CONCERN REGARDING THE SAFETY ISSUE AND PLANNED TO NOTIFY THE MANUFACTURER OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401118May 16, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT STATED THAT IT BECAME DIFFICULT TO CONTROL THE STEERING WHEEL AND THEN NOTICED THE PASSENGERS FRONT TIRE BLEW OUT. THE CONTACT INSPECTED THE VEHICLE AND ALSO NOTICED THE FRONT COIL SPRING HAD BROKEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED PREVIOUSLY THAT THE REAR COIL SPRINGS HAD ALSO BROKEN. THE APPROXIMATE FAILURE MILEAGE WAS 44,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401540May 11, 2011
SUSPENSION
ON MAY 25, 2010, THE LEFT REAR STRUT AND SPRING BROKE, AND PUNCTURED MY TIRE. ONE YEAR LATER, ALMOST TO THE DATE, THE LEFT FRONT STRUT AND SPRING BROKE AND PUNCTURED THAT TIRE ALSO. LUCKILY FOR THE SECOND INCIDENT, THE CAR WAS PARKED. I WOULD HATE TO THINK WHAT MIGHT HAVE HAPPENED HAD I BEEN DRIVING THE CAR AT THE TIME. THE ROD WAS RIGHT INSIDE THE TIRE, AND I'M SURE IT WOULD HAVE CREATED AN ACCIDENT! FORD/MERCURY HAS NO RECALL ON MY VIN, ALTHOUGH THERE ARE RECALLS ON THE FORD TAURUS, WHICH IS BASICALLY THE SAME CAR. IT IS ALSO NOT PART OF THE FORD CUSTOMER SATISFACTION GUARANTEE AS SOME OF THE TAURUS' ARE. I THINK FORD/MERCURY SHOULD HAVE TAKEN THE APPROPRIATE ACTION TO HAVE THESE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399044May 3, 2011
SERVICE BRAKES, HYDRAULIC, WHEELS, SUSPENSION
LEFT FRONT SPRING BROKE GOUGING AN 8 INCH TEAR IN TIRE SIDE WALL CAUSING A BLOWOUT AND DAMAGE TO ANTI-LOCK BRAKE SYSTEM. TRANSMISSION MOUNT WAS ALSO DAMAGED. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, LOSS OF STEERING CONTROL AND BRAKING COULD HAVE CAUSED SERIOUS INJURIES. FORD DENIES ANY RESPONSIBILITY. I WAS TOLD THAT FORD HAD ADMITTED FREQUENT SPRING FAILURE ON ITS 1999 TO 2001 TAURUS/SABLE VEHICLES AND INSTALLED GUARDS TO PROTECT THE TIRES FROM BLOWOUT. THIS IS SECOND SPRING FAILURE IN 2 YEARS. THE FIRST TIME WAS THE RIGHT REAR SPRING BROKE DAMAGING STRUT AND GOUGING TIRE BUT NOT CAUSING DEFLATION. TWO SPRING FAILURES ON THE SAME VEHICLE IN 2 YEARS INDICATE THAT IT IS NOT AN ISOLATED INCIDENT. THIS IS TIME BOMB WAITING FOR SOMEONE TO GET SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398823May 3, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE, THE CONTACT SMELLED BURNING RUBBER AND STATED THAT THE TIRE WAS RUBBING AGAINST THE VEHICLE. THE CONTACT INSPECTED THE EXTERIOR OF THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE COIL SPRING WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE ENTIRE FRONT END ASSEMBLY WAS REPLACED. THE CONTACT STATED THAT THE REAR SPRINGS AND SHOCKS WERE ALSO REPLACED APPROXIMATELY TWO YEARS PRIOR TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398187April 28, 2011
SUSPENSION:FRONT
WE WERE PULLING OUT OF A PARKING SPACE, HEARD A "WHOOSH" AND FOUND THE FRONT RIGHT TIRE HAD DEFLATED. CALLED AAA TO HAVE IT PUMPED UP OR THE SPARE PUT ON. WHEN THE DRIVER ATTEMPTED TO TAKE THE TIRE OFF, IT WAS STUCK. THE COIL SPRING HAD COME LOOSE AND PUNCTURED THE TIRE. THE COIL WAS STICKING THROUGH THE TIRE LIKE A MEAT HOOK. WE HAD TO CUT THE REST OF THE RUBBER ON THE TIRE TO RELEASE IT. WE HAD THE VEHICLE TOWED AND ARE AWAITING THE REPAIR ESTIMATE. DOING RESEARCH, IT APPEARS THIS IS A LONG-STANDING PROBLEM ON FORD VEHICLES, SPECIFICALLY THE MERCURY SABLE AND TAURUS. RECALLS ON 1999-2001 MODELS WERE NOT EXTENDED BEYOND THOSE YEARS, DESPITE SIMILAR PROBLEMS. WE FEEL WE WERE VERY LUCKY IN THIS INSTANCE, AS THE PREVIOUS DAY, WE HAD A 230 MILE BUSINESS TRIP. IT COULD HAVE BEEN A DISASTER AT 72MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397231April 24, 2011
SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SUB FRAME RUSTED THROUGH AROUND FRONT LOWER CONTROL ARM BOLTS CAUSING EXCESSIVE PLAY IN STEERING AND POSSIBLE SEPARATION OF CONTROL ARM FROM SUB FRAME. FRONT MOUNT BOLT IS RECESSED 1/2 INCH IN TO THE SUB FRAME WHERE WATER/SALT CAN COLLECT AND HAS NO WHERE TO DRAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397221April 23, 2011
EXTERIOR LIGHTING, SUSPENSION:FRONT
MY 2000 SABLE AUTO LIGHT SWITCH WONT WORK WANTING TO KNOW IF THERE IS A RECALL ON THIS PART? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397117April 22, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING 15 MPH WHEN THE FRONT COIL SPRING FRACTURED AND PUNCTURED THE FRONT TIRE. THE VEHICLE WAS REPAIRED BY AN AUTOMOTIVE SHOP. IN ADDITION, THE REAR SPRINGS WERE ALSO FRACTURED AND ALL FOUR STRUTS AND SPRINGS WERE REPLACED AS WELL AS THE SWAY BAR. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 06/24/11 *BF UPDATED 06/30/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396920April 20, 2011
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:REAR:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE FROM UNDERNEATH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE COIL SPRINGS WERE FRACTURED ON THE FRONT AND REAR DRIVER AND PASSENGER SIDES DUE TO CORROSION. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THERE WAS NOT A RECALL FOR THE FAILURE. THE DEALER STATED THERE WERE SIMILAR FAILURES REPORTED BUT THERE WAS ONLY A RECALL FOR THE PRIOR YEAR, MAKE AND MODEL. THE APPROXIMATE FAILURE MILEAGE WAS 134,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396805April 19, 2011
STRUCTURE:FRAME AND MEMBERS
MANUFACTURER WILL NOT HONOR RECALL: SEVERE CORROSION OF THE REAR LOWER RETAINING PLATES FOR THE SUBFRAME ASSEMBLY SUPPORTING THE ENGINE AND TRANSMISSION. RISK IS DETACHMENT OF BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME. EXISTING RECALL 98V-323 ADDRESSED THIS PROBLEM IN CERTAIN VEHICLES. MY VEHICLE WAS OF THE YEAR, MAKE, AND MODEL COVERED BY THE RECALL, AND HAS THIS PROBLEM, BUT FORD IS CLAIMING THAT MY VIN# DOES NOT MAKE ME ELIGIBLE FOR THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396817April 19, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS 2002 MERCURY SABLE. THE CONTACT WAS TRAVELING 30 MPH WHEN THE FRONT RIGHT COIL SPRING BROKE ON THE VEHICLE. THE FAILURE OCCURRED ONE YEAR AFTER THE FRONT LEFT COIL SPRING BROKE AND PUNCTURED THE LEFT DRIVERS SIDE TIRE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THE COIL SPRING WAS BROKEN. THE FAILURE MILEAGE WAS 75,300 AND THE CURRENT MILEAGE WAS 75,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395911April 14, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
CAR DOOR WILL NOT CLOSE IN LOW TEMPERATURES. DOOR WILL ALSO OPEN ON ITS OWN DURING COLD TEMPERATURES. THE DOOR WILL OPEN DURING VEHICLE OPERATION DUE TO THE LATCHING MECHANISM NOT WORKING PROPERLY. THIS PROBLEM OCCURS ON BOTH DRIVER AND PASSENGER SIDE DOORS. IT OCCURS ANYTIME TEMPERATURES GET BELOW 25 DEGREES. I HAVE NOT FOUND A PERMANENT FIX SHORT OF REPLACING THE LATCHING MECHANISM ON THE DOORS. THIS REPAIR HAS NOT BEEN DONE AS I DO NOT KNOW IF THIS WOULD BE A SOLUTION TO THE PROBLEM. TO GET THE LATCH WORKING AGAIN, IT HAS TO EITHER BE HEATED UP OR LATCH HAS TO BE WORKED 10+ TIMES BEFORE IT WILL FINALLY LATCH AND HOLD. THIS HAS BEEN A PROBLEM FOR THE LAST SEVERAL WINTERS AND IS GETTING WORSE. START DATE WOULD BE APPROX. 2009 AND PERSISTS TO THIS DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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