Mercury Sable Complaints

5,381 consumer complaints on file.

#720415March 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
TWO 3.8L MERCURY SABLE ENGINE HEAD GASKET FAILURES: THE FIRST 22JAN98, 70418 MILES, REPAIRED UNDER WARRANTY BY CHERNER LINCOLN MERCURY, VIRGINIA. THE SECOND 27 JAN 2000, 77,266 MILES, REPAIRED BY FORD DEALER SOO MOTORS, COST ME US $1571.19. SOO MOTORS SVC SAID IN ESSENCE I'D HAVE TO LOOK TO FORD FOR RELIEF. FORD CUSTOMER SVC, TOLD ME "SO SORRY" VIA PHONE. THANKS, DICK COUCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720425March 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
CAR WOULD RUN HOT. A/C WOULD BLOW WARM AIR,HEATER DID NOT WARM ,ONLY AIR. WHILE DRIVING ON HIGHWAY,VEHICLE OVERHEATED, COOLANT PUORING OUT OF OVERFLOW BOTTLE. PART OF ENGINE COLD AND PART HOT. VEHICLE TOWED TO FORD REPAIR TO FIND OUT THAT THERE WAS COOLANT IN OIL PAN AND A BLOWN HEAD GASKET. THERE WAS NO OIL IN WATERLIKE YOU MAY FIND,COOLANT WAS POURING INTO OIL PAN AND NOT GETTING IN THE ENGINE DUE TO THIS HEAD GASKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720446March 21, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
1993 MERCURY SABLE (58,500 MILEAGE) HEAD GASKET FAILURE: A FEW DAYS AGO, THE TEMPERATURE GUAGE BEGAN FLUCTUATING FROM COLD TO HOT; AND WOULD THEN RETURN TO MID-RANGE ONLY TO GO BACK TO "HOT" -- THIS CYCLE CONTINUALLY REPATED ITSELF. WHILE IT WAS IN THE "HOT" RANGE, A WHIRRING NOISE FROM THE ENGINE COULD BARELY BE DETECTED. HEATER WOULD NOT HEAT UP WHILE ENGINE WAS IN IDLE AND WOULD BEGIN HEAT OUTPUT ONLY AFTER THE CAR HAD BEEN DRIVEN FOR ABOUT 25 MINUTES. TOOK THE CAR INTO THE DEALERSHIP ON TUESDAY, 03/21/00, ONLY A FEW DAYS AFTER NOTICING THIS SUDDEN CHANGE IN THE VEHICLE PERFORMANCE. ESTIMATED COST AS OF 03/21/00 IS: $1,000 - $1,500 (FINAL ESTIMATE FROM DEALERSHIP DUE ON 03/22/00). WILL ALSO BE CONTACTING FORD MOTOR CO. ON 03/22/00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858787March 20, 2000
POWER TRAIN
WHEN VEHICLE REACHES 45 MPH OR ABOVE SPEEDOMETER STARTS TO FLUCTUATE, BOUNCING BACK AND FORWARD, NOT READING THE CORRECT MILEAGE. DEALER HAS BEEN CONTACTED, SPEEDOMETER HAS BEEN REPLACED TWICE ALREADY. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858836March 20, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE MAKING KNOKING NOISE. CONTACTED DEALER. DEALER STATED THAT ENGINE HEAD GASKET NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858859March 20, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER STEERING GOES ON AND OFF AT WILL, CAUSING CONSUMER'S WINDOWS NOT TO OPERATE. PROBLEM STILL OCCURS AFTER VEHICLE HAD BEEN TAKEN IN FOR REPAIR. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720363March 20, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#720378March 20, 2000
ENGINE AND ENGINE COOLING:ENGINE
INITIAL HEAD GASKET PROBLEM, THUS LED TO ENGINE SEIZING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720391March 20, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILURE AS REPORTED ON OTHER 3.8L MODELS. ENGINE WAS REBUILT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720392March 20, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
NO HEAT; DEFROST. HAD 2 THERMOSTATS INSTALLED; STILL NO HEAT. TOOK BACK TO MERCHANIC; DISCOVERED BLOWN HEAD GASKET-ONLY 40,000 MILES ON CAR. WAS TOLD BY MECHANIC THAT HE HAD SEEN MANY OF SAME YEAR AND MODEL WITH SAME PROBLEM. PAID $1200 FOR HEAD GASKET AND THE TWO THERMOSTATS. WOULD LIKE REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720306March 19, 2000
ENGINE AND ENGINE COOLING:ENGINE
IN JAN, 1997 DEALERSHIP SAID HAD BLOWN HEAD GASKETS. THE CAR WAS REPAIRED. IN DEC, 1999 HAD CAR CHECKED BECAUSE OF STRONG ANTIFREEZE AND BURNT OIL SMELL. WAS INFORMED THAT THE FRONT AND REAR HEAD GASKETS ARE BOTH LEAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720278March 18, 2000
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER THE HEAD GASKET WAS REPLACED IN 01-98, THE CRANKSHAFT AND RADIATOR NEEDED REPLACING DUE TO THE HEAD GASKET BEING REPLACED.IN 02-98 THE CRANKSHAFT WAS REPLACED ALONG WITH THE TIMING COVER BECAUSE OF EXCESSIVE WEAR. IN 12-98 THE HEAD GASKET WAS REPLACED DUE TO A RECALL. THE TIMING CHAIN COVER GASKET WAS REPLACED AT THE FOLLOWING MILEAGES-44832,45520,67205. ACCORDING TO THE RECEIPTS GIVEN TO ME AT THE TIME, THE TRANSMISSION OIL PAN GASKET WAS REPLACED TWICE UNDER THE SAME DAY. IT IS OBVIOUS THAT BY DOING THAT, THEY COMBINED THREE DIFFERENT WORK ORDERS INTO ONE. THE NEXT TIME IT WAS REPLACED WAS AT 71387. THE CRANK WAS REPLACED AT 45520 MILES, THE SEALS WERE REPLACED AT 46942 , 67205, 68523 AND 67205. FORD MOTOR COMPANY , THROUGH PROGRAM #00M09 , IS ADMITTING A PROBLEM WITH THE 3.8 L ENGINE WITH REGARD TO THE HEAD GASKET. THIS PROGRAM IS ALLOWING FOR A REFUND ON OUT OF POCKET TO THE CONSUMER FOR REPLACING THE HEAD GASKET OR A REBATE ON A NEW FORD OR MERCURY VEHICLE. I AM NOT ELIGIBLE FOR EITHER OF THOSE BECAUSE MY EXTENDED WARRANTY , WHICH WAS PURCHASED THROUGH FORD, WAS BOUGHT WITH A $0 DEDUCTIBLE. I FEEL I AM BEING PUNISHED BECAUSE OF AN OPTION THAT WAS THE MOST FINANCIALLY SOUND AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720296March 18, 2000
POWER TRAIN
SPEEDOMETER REPLACED @ 68,000 MILES, FAILED AGAIN @ 82,220. AT 30 MPH SPEEDO JUMPS TO 85 MPH, FORD CLAIMS THEY DO NOT HAVE A SPEEDOMETER PROBLEM, BUT YOUR COMPLAINT DATA BASE SHOWS OTHERWISE. FORD REFUSED TO DO ANYTHING ABOUT THIS UNLESS I INCUR THE TOTAL EXPENSE AROUND $500. - THIS IS A SAFETY ISSUE AS YOU HAVE NO WAY TO GAUGE YOUR SPEED. I ALSO HAVE A 92 TAURUS WITH THE SAME SPEEDOMETER HEAD, AND THAT ONE HAS FAILED TWICE TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858733March 17, 2000
SUSPENSION
WHILE DRIVING VEHICLE VIBRATES AND SEVERELY PULLS TO THE RIGHT, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858740March 17, 2000
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
WINDSHIELD WIPER SWITCH WASN'T WORKING PROPERLY. FUSE WAS CHECKED. AFTER CHECKING FUSE BOX EVERYTHING SEEMED TO WORK FINE. SUBSEQUENTLY, SAMETHING HAPPENED AGAIN. CONSUMER WAS CONTACTING DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720231March 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#720241March 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
THERE IS A RECALL CAMPAIN BY FORD TO FIX THE HEAD GASKETS IN THE 94 AND 95, BUT NOT THE SAME ENGINE IN OTHER YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720250March 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
MY ENGINE FAILED, AND HAD TO BE REPLACED, AS A RESULT OF FAULTY HEAD GASKETS. MY FORD DEALER TOLD ME WHEN I BROUGHT MY CAR IN THAT FORD HAD INSTALLED DEFECTIVE HEAD GASKETS IN CERTAIN MODELS, INCLUDING MINE, IN THE EARLY 1990S, AND THAT THESE GASKETS FAILED, CAUSING ANTIFREEZE TO LEAK INTO THE OIL, WHICH IN TURN DAMAGED THE BEARINGS AND DESTROYED THE ENGINE. MY FORD DEALER ALSO TOLD ME THAT FORD HAD A PROGRAM TO HELP THOSE WITH 1994 AND 1995 CARS. I WROTE FORD TO ASK IT TO REIMBURSE ME, BUT FORD WAS RUDE AND ENTIRELY UNHELPFUL. WHY SHOULD IT RECOMPENSE ONLY THE OWNERS OF THE 1994 AND 1995 CARS, IF THE OLDER MODELS (1991-1993) ALSO HAD THESE DEFECTIVE GASKETS? MY DEALER TOLD ME I WAS AMAZINGLY LUCKY THAT THE ENGINE HADN'T FAILED EARLIER, AND THAT NO ACCIDENT HAD OCCURRED. PLEASE HELP ME GET FORD TO REIMBURSE ME FOR BUYING A NEW ENGINE AS A RESULT OF ITS PRODUCT DEFECT. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551419March 16, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WIRES IN THE HARNESS MELTED FROM THE FUSE TO THE TRUNK CAUSING SMOKE TO BILLOW OUT OF THE CAR WHEN THE DOOR WAS OPENED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858672March 16, 2000
SEAT BELTS
CONSUMER HAS A SAFETY CONCERN ABOUT SEAT BELT. SEAT BELT WILL NOT RETRACT AT ALL. WHEN SHE CLOSES THE DOOR, SEAT BELT WIILL BE HANGING FROM THE DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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