Mercury Sable Complaints

5,381 consumer complaints on file.

#859290March 28, 2000
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS, STEERING:HYDRAULIC POWER ASSIST:PUMP
WHEN MAKING A SHARP RIGHT TURN VEHICLE MADE A GROANING NOISE. VEHICLE WAS TAKEN TO DEALERSHIP. DEALER DETERMINED THE PROBLEM WAS RELATED TO RACK AND PINION STEERING. RACK AND PINION STEERING HAS BEEN REPLACED FOUR TIMES. ALSO, POWER STEERING PUMP HAS BEEN REPLACED TWICE, ALONG WITH THE PRESSURE AND RETURN HOSES. VEHICLE IS STILL UNDRIVEABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720713March 28, 2000
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN
I REALIZE THAT FORD HAS EXTENDED THE WARRANTY ON THE HEAD GASKET. I ALSO BELIEVE THEY SHOULD EXTEND THEIR WARRANTY TO COVER THE TIMING COVER GASKET AS WELL. I CALLED A NUMBER OF DEALERS. THE OVERALL IMPRESSION I GOT WAS THAT THEY ARE SEEING MORE AND MORE 3.8 LITER ENGINES WITH LEAKING TIMING COVER GASKETS. WHICH COMES FIRST? THE BLOWN HEAD GASKET OR THE FAILED TIMING COVER GASKET. ALSO THE SPEEDOMETER SEEMS TO LAST 12000-15000 MILES. IT TOOK THE DEALER 6 MONTHS TO GET THE REPLACEMENT PARTS FOR THE LAST ONE THAT WENT BAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551578March 27, 2000
AIR BAGS:SIDE/WINDOW
THE DRIVERS SEAT BELT WILL NOT STAY FASTENED, DEALER PUT AN EXTENSION ON THE SEAT BELT BUT IT COMES LOOSE ALSO. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720582March 25, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720553March 24, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720556March 24, 2000
UNKNOWN OR OTHER
FROM WHAT I SEE ON THE FORD MOTOR CAR COMPANY WEBSITE THEY KNEW THEIR 3.8 LITER ENGINES WERE HAVING THIS PROBLEM. THEY HAVE NEVER INFORMED ME AS SUCH AND IT LOOKS LIKE THEY MAY HAVE HAD A SO-CALLED SILENT RECALL. AFTER TALKING TO THEIR COUSTOMER RELATIONS THEY GAVE ME NO SATISFACTION WHATSOEVER. THEY SAID THEIR RECALL APPLIES ONLY TO 1994 AND LATER MODELS. NO RECALL PROBLEM MENTIONE DWITHIN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720561March 24, 2000
ENGINE AND ENGINE COOLING:ENGINE
FORD REFUSES TO EXTEND WARRANTY TO BLOWN HEADGASKET REPAIR; HAVING IT REPAIRED ELSEWHERE -VIN IS NOT AVAILABLE BECAUSE I DON'T HAVE ACCESS TO IT. I WILL BE SUING FORD TO RECOVER REPAIR COST FOR DEFECTIVE ENGINE. DOT MUST REQUIRE FORD TO COVER ALL 3.8L FAULTY HEADGASKETS PRODUCED. PLEASE HELP CONSUMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720563March 24, 2000
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT THE MENTIONED SABLE A MONTH AGO. THE CAR OVERHEATED SO I TOOK IT TO MY MECHANIC, WHO TOLD ME IT BLEW A HEAD GASKET. I WAS INFORMED BY SEVERAL OTHER, INCLUDING MY MECHANIC THAT THIS IS A VERY COMMON PROBLEM IN BOTH TAURUSES AND SABLES, YET 1992 MODELS WERE NOT RECALLED. ACCORDING TO SEVERAL PEOPLE IN THE REPAIR BUSINESS, THE 3.8 ENGINE HAS ALWAYS BEEN A PROBLEM. IT IS APPARENTLY COMMON ENOUGH THAT WHEN I WAS ASKING FOR PRICE QUOTES, THE PERSON ANSWERING THE PHONE WAS ABLE TO CORRECTLY GUESS MY EXACT CAR BY MY DESCRIPTION OF THE PROBLEM, AND VICE VERSA. THEREFORE, IT IS A WELL KNOWN PROBLEM, WHICH FORD DOESN'T CONSIDER. I WILL PROCEED WITH A CLASS-ACTION SUIT IF THIS IS NOT RECTIFIED BECAUSE FORD HASN'T RECALLED THIS TYPE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#551513March 23, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE'S HEAD GASKET BLEW OUT WHILE DRIVING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859113March 23, 2000
ENGINE AND ENGINE COOLING:ENGINE
A BROKEN ENGINE MOUNT CAUSED ERRATIC OPERATION OF VEHICLE. DEALER NOTIFIED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784577March 22, 2000
POWER TRAIN
PLASTIC SPEEDOMETER GEAR BROKE. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859016March 22, 2000
VISIBILITY:GLASS, SIDE/REAR
DRIVER'S WINDOW HAS FALLEN OFF THE TRACKS AND INTO THE DOOR FRAME, CAUSE UNKNOWN. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720475March 22, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER, ENGINE AND ENGINE COOLING:ENGINE
TRANSMISSION SUDDENLY REFUSED TO SHIFT - WOULD ONLY GO INTO REVERSE OR FIRST GEAR - REQUIRED FULL REBUILT OF TRANSMISSION AND TORQUE CONVERTER - ALTHOUGH MAINTAINED ON SCHEDULE BY MERCURY DEALER. ENGINE MOUNTS DISCOVERED FAILED AT THIS TIME - A CONSTANT PROBLEM WITH THIS TYPE VEHICLE THAT PREVIOUSLY FORD WOULD PAY TO REPAIR BUT NOT NOW. POOR QUALITY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720492March 22, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW OUT ON ENGINE. CONTACTED FORD CUSTOMER SERVICE DEPARTMENT AND WAS TOLD THAT EVEN THOUGH MY VEHICLE HAS THE EXACT SAME PROBLEM AS ALL THE OTHER 3.8 LITRE ENGINES WITH THE EXACT SAME HEAD GASKET DEFECT AS ALL THE OTHER 3.8 LITRE ENGINES THAT THEY ARE WILLING TO REPAIR, DUE TO THE YEAR MODEL OF MY CAR THEY WILL NOT COVER THE EXACT SAME REPAIR THAT THEY ARE WILLING TO CORRECT FOR THE OTHER SEVEN HUNDRED THOUSAND PEOPLE WHO HAVE THE SAME ENGINES IN THEIR VEHICLES. I FEEL THAT IF THERE IS A DEFECT WITH THEIR PRODUCT IT IS THEIR RESPONSIBILITY TO REPAIR THE DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720494March 22, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
SINCE I HAVE PURCAHSED THE CAR (IT WAS THE SHOWCASE CAR) EVERY SUMMER AS THE WEATHER GETS HOT THE CAR WITHOUT ANY WARNING WILL CUT OFF. I TOOK IT BACK TO THE DEALER AND ON SEVERAL OCASSIONS (TWO OF WHICH THEY KEEP THE CAR FOR A WEEK) THEY COULD NOT FIND THE PROBLEM SO, THEY WERE UNABLE TO HELP ME AND THE PROBLEM CONTINUED. I DON'T KNOW IF IT"S RELATED TO THE AIR CONDITION OR THIS GASKET PROBLEM THAT I JUST BECAME AWARE OF FROM ANOTHER CAR DEALER. ALL I KNOW IS THEAT THAT IT HAPPENS WHEN THE OUTSIDE ENVIRONMENT IS FAIRLY WARM . IT HAPPENS WITHOUT WARNING AND LUCILY I AM A CITY DRIVER AND HAVE NOT HAD AN ACCIDENT OR BEEN KILLED ON THE HIGHWAY. I WOULD LIKE TO KEEP THE CAR IF IT CAN BE REPAIRED. OTHERWISE I HAVE TO GET RID OF IT. ALL I HAVE BEEN TOLD IS THAT IT CAN"T BE FIXED UNLESS IT CAN BE DUPLICATED AT THE SHOP AND TO COME BACK NEXT TIME IT HAPPENS, BUT THE PROBLEM WITH THAT IS ONCE THE CAR STOPS IT MAY START RIGHT UP AGAIN IN 10 MINS. OR ONE HOUR.NR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858985March 22, 2000
ENGINE AND ENGINE COOLING:ENGINE
NOTICED COOLANT LEAKAGES . VEHICLE TAKEN TO DEALER, AND INFORMED CONSUMER OF A BLOWN ENGINE HEAD GASKET(3.8L ENGINE). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784575March 21, 2000
ENGINE AND ENGINE COOLING:ENGINE
TIMING CHAIN FRONT COVER GASKET AND TRANSMISSION PAN SIDE COVER GASKET HAVE BOTH FAILED PREMATURELY. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858897March 21, 2000
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
TEMPERATURE GOES UP AND ENGINE CHECK LIGHT COMES ON. CONSUMER IT NOT ABLE TO DRIVE CAR. CONSUMER FEELS CAR MAY BURN UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858902March 21, 2000
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AND GOING OVER A BUMP HEARD A CLUNKING NOISE LIKE SOMETHING WAS LOOSE. CONSUMER TOOK VEHICLE TO DEALER, AND THE DEALER SAID CONSUMER NEEDED NEW SPRINGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858928March 21, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING ON CITY STREET TRAVELING 20MPH, WENT TO ADJUST THE POWER ADJUSTABLE PEDAL WHICH IS LOCATED ON THE DRIVER SIDE SEAT. INSTEAD, HIT THE BUTTON AND CAUSED VEHICLE TO ACCELERATE UNEXPECTEDLY. THERE WAS NO SAFETY LOCK FEATURE. THERE IS A POTENTIAL RISK INVOLVED. CONTACTED THE MANUFACTURER AND CONSUMER UNION. IN THE OWNERS MANUAL THERE IS A SMALL MENTION OF NOT USING THE ADJUSTABLE PEDAL FEATURE WHILE VEHICLE IS IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Sable