Mercury Cougar Complaints

1,886 consumer complaints on file.

#720980April 4, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE INFAMOUS 3.8L V6 HEAD GASKET FAILURE. THE AUTOMOBILE IS A WELL MAINTAINED 94 COUGAR WITH 65,915 MILES ON IT. IT SHOULD NOT EXPERIENCE THIS TYPE OF FAILURE AT THIS EARLY STAGE OF ITS LIFE. THEN, TO GO HIDE FROM THE PROBLEM AND NOT STAND BEHIND THEIR PRODUCT IS A DISGRACE. THEY CALL THEMSELVES A WORLD CLASS CORPORATION, THEY ARE, THIRD WORLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721015April 4, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:ENGINE
THE COUGAR HEAD GASKETS BLOWN AND THE EXTENDED WARRENTY WAS EXHAUSTED 1 MONTH PRIOR THE DEALERSHIP WOULDNT STAND BEHINDE THE PROBLEM SO I INVESTEGATED THE PROBLEM AND FOUND OUT NUMEROUS COUGARS WITH 3.8 ENGINES HAS HAD THIS PROBLEM THE BRAKE PROBLEM HAS BEEN CONTINIOUS SINCE I HAVE OWNED THIS COUGAR NEW AS OF TODAY I HAVE REPLACED THE ROTORS CALIPERS AND PADS FOR THE 3 RD TIME I FEEL THIS IS A SERIOUS PROBLEM WITH THIS MAKE AND MODEL AND ONCE AGAIN THE DEALERSHIP DENYS ANY SUCH PROBLEMS WITH THE BRAKES AND HEAD GASKETS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720918April 3, 2000
INTERIOR LIGHTING, SUSPENSION, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE POWER ANTENNA ONLY WORKS ONCE AND A WHILE. INTERIOR LIGHT FLICKER. THE CAR VIBRATE AT HIGH SPEED. THE TAPE PLAYER EATS TAPES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720869April 1, 2000
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHTS FLICKERED ON A FEW OCCASSION AND THEN LATER THEY WENT OFF AND ON. THIS WAS VERY DANGEROUS BECAUSE YOU COULDN'T DRIVE THE CAR FOR FEAR THE LIGHTS WOULD GO OUT AND YOU WOULD CREATE OR BE IN AN ACCIDENT. THE PROBLEM WENT AWAY FOR A FEW MONTHS UNTIL MY BROTHER BORROWED THE CAR FOR A WEEK AND THE PROBLEM RETURNED . IT WAS VERY BAD THAT WEEK. THE LIGHTS WENT OUT AT LEAST ONCE EVERYDAY. I CHANGED THE HEADLIGHT BULB AND CHECKED THE GROUNDS, THE WIRING SYSTEM FOR LOOSE WIRE. I COULDN'T FIND ANYTHING. I WENT TO THE PART STORE TO INQUIRE IF THEY HAD ANY IDEA WHAT COULD BE WRONG AND THEY SAID "IS IT A FORD PRODUCT". I SAID YES AND THEY SAID FORD HAD A PROBLEM WITH THE LIGHT SWITCHES. I COULDN'T IMAGINE ANYTHING AS SERIOUS AS THIS PROBLEM WHICH THEY CLASSIFIED AS A KNOW PROBLEM AND NO CORRECTIVE ACTION WAS TAKEN. I CHANGED THE LIGHT SWITCH AND THE PROBLEM WAS CORRECTED. I CAN'T IMAGINE A DEFECT MORE DANGEROUS THAN HAVING YOUR HEADLIGHTS GO OUT WHILE DRIVING AT NIGHT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859431March 30, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET FAILED WHILE TRAVELING ON THE STREET AT 35 MPH. SMOKE WAS COMING FROM TAIL PIPE. VEHICLE TAKEN TO DEALER SHOP, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S EXTENDED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859432March 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ABOUT 70 VEHICLE WILL DOWNSHIFT ON ITS OWN. IF A VEHICLE WAS BEHIND IT MAY HAVE BEEN RUNNED OVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859479March 30, 2000
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
RECALL 99 V275 000/HEADLIGHTS: VEHICLE EXPERIENCED PROBLEM WITH HEADLIGHTS GOING OUT AND COMING BACK ON INTERMITTENTLY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL 99V275 DUE TO VIN. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859369March 29, 2000
ENGINE AND ENGINE COOLING:ENGINE
ENGINE HEAD GASKET WENT BAD, CAUSING THE VEHICLE TO OVERHEAT AND OIL TO LEAK. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859203March 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
EXCESSIVE WEAR OF THE FRONT BRAKE ROTORS AND PADS. UPON ACCELERATION VEHICLE PULLS TO THE RIGHT. ALSO, ALTERNATOR FUSE HAS BLOWN TWICE, DEALER HAS PUT IN A LARGER FUSE, BUT DID NOT SOLVE PROBLEM. DEALER HAS YET TO DETERMINE THE CAUSE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720631March 27, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720632March 27, 2000
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859048March 22, 2000
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE WAS TAKEN TO DEALER FOR A TUNE UP, AND DEALER FOUND THAT ENGINE HEAD GASKET BLEW OUT. DEALER NOTIFIED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER MANUFACTURER'S EXTENDED WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858721March 17, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTERMITTENTLY VEHICLE FAILED TO ACCELERATE. VEHICLE BEEN IN/OUT OF DEALER SHOP. DEALER INFORMED CONSUMER THAT NO CORRECTION COULD BE MADE AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858773March 17, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE COOLING SYSTEM MALFUNTIONED SIMILARLY AS MENTIONED IN MANUFACTURER'S RECALL 8100 CINCERNING 1994 MERCURY SABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858778March 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER HAS BEEN HAVING TROUBLE WITH HEAD GASKET. ANTI-FREEZE IS LEAKING, AND ENGINE HAS TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720218March 16, 2000
SEAT BELTS:FRONT
I JUST WANT TO KNOW WHO I CAN TAKE IT TO REPAIR THE FRONT SEAT BELT. ITS THE MANUAL LAP PART THAT IS NOT WORKING PROPERLY. I WOULD GREATLY APPRECIATE YOUR HELP. THANKS FOR YOUR TIME AND ATTENTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858576March 15, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
INTERMITTENTLY HEADLIGHTS WILL BECOME INOPERABLE DUE TO THE CIRCUIT BREAKER OVERHEATING. A RECALL HAS BEEN ISSUED ON THE VEHICLE'S MAKE AND MODEL. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. MANUFACTURER HAS BEEN NOTIFIED. DRIVING ON BACK COUNTRY ROAD--NO WARNING LIGHTS. JUST WENT OUT AND STARTED THEN FLASHING. DIDN'T DO IT AGAIN FOR A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#858475March 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET BLEW OUT, CAUSING THE ENGINE TO SIEZE UP. DEALER HAS REPAIRED THE VEHICLE. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720083March 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET, 3.8LITER V-6 ENGINE. REPAIRED AT ORIGINAL DEALERS SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720084March 14, 2000
ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKET FAILED, ENGINE REPAIRED AT DEALER SHOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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