Mercury Cougar Complaints

1,886 consumer complaints on file.

#8019196September 23, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHILE TRAVELING ABOUT 15MPH ON A ROAD, CABLE GOT STUCK BETWEEN THROTTLE, THE VEHICLE WOULDN'T STOP. CONSUMER HAD THE PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR. *AKTHE TRANSMISSION BOOST CABLE HAD BOKEN WHICH CAUSED THE THROTTLE TO STICK THEREFORE CONTRIBUTING TO THE ACCIDENT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018667September 16, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHEN DRIVING WITH FOG LIGHTS ON CONSUMER SMELLED WIRES BURNING. CONSUMER PULLED OVER, AND NOTICED FOG LIGHTS WERE FLICKERING. CONSUMER TRIED TO TURN OFF KNOB, BUT IT WAS VERY HOT. DEALER STATED SWITHCH WAS BAD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018765September 16, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE STARTS SPEEDING BY ITSELF.DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018608September 13, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
CONSUMER STATES WHLE DRIVING THE SUN ROOF HINGES BROKE, CONSUMER WILL FILL IN ADDITIONAL INFORMATION PERTAINING TO THE SAME VEHICLE. DEALER HAS BEEN NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767140September 13, 2002
SUSPENSION:FRONT:CONTROL ARM
THE CAR SHOOK AND PULLED TO THE RIGHT FOR A YEAR AND NOBODY COULD LOCATED THE PROBLEM. THE BALL JOINT WAS REPLACED AND THE PULLING STOPPED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766704September 4, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE STILL UNDER WARRANTY, POWER STEERING WOULD FAIL AFTER DRIVING THROUGH ANY WATER, EVEN VERY SMALL PUDDLES. WOULD HEAR SCREECHING NOISE, POWER STEERING FAILED FOR 20 SECOND OR SO, NEARLY CRASHED SEVERAL TIMES. LOCAL DEALER COULD NOT FIND A PROBLEM WHEN I TOOK IN FOR REPAIR. RECENTLY, WARRANTY EXPIRED, EXPERIENCED COMPLETE FAILURE OF POWER STEERING. POWER STEERING GEAR REPLACED FOR $1000. STILL LOST POWER STEERING IN PUDDLES AFTER REPAIR. NEEDS SPLASH GUARD SIMILAR TO MERCURY MYSTIQUE, SEE MERCURY TSB 97-11-2 TECH SERVICE BULLETIN. SEVERE SAFETY HAZZARD! SHOULD BE RECALLED!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017773September 3, 2002
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STARTED OVERHEATING, SMOKE /STEAM CAME FROM THE TAIL PIPE.HAD VEHICLE TOWED. HEAD GASKET HAD BLOWN OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017322August 27, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER
WHILE DRIVING IN THE RAIN WINDSHIELD WIPERS STOPPED WORKING WITHOUT ANY WARNING.CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766312August 27, 2002
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT LENSES ARE PLASTIC AND ARE NOW SEVERLY CRAZED AND YELLOWED TO A POINT THAT DRIVING AT NIGHT IS A VERY DEFINITE HAZARD. I AM REPLACING THEM BECAUSE OF THIS HAZARD. THERE IS NO WAY THAT THIS PART SHOULD HAVE FAILED IN SUCH A SHORT TIME SPAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765905August 20, 2002
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
I HIT THE CAR IN FRONT OF ME TRAVELING AT 40MPH, MY SEATBELT DID NOT RESTRAIN ME, MY LIP HIT THE STEERING WHEEL WHICH MADE MY TEETH GO ALL THE WAY THROUGH. THE AIR BAGS DID NOT DEPLOY EITHER, SO MY HEAD BROKE THE WINDSHEILD. THE LAP PORTION OF THE SEATBELT KEPT ME FROM GOING ALL THE WAY OUT, I HAD BRUISES ON MY ABDOMAN FROM IT.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8016216August 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONGOING PROBLEM WITH ENGINE STALLING AT MULTIPLE SPEED. VEHICLE BEEN TO DEALER ON THREE OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFROMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016239August 13, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
01 V 031 000/BATTERY CABLE ROUTING: VEHICLE HAS AN ONGOING PROBLEM WITH STALLING. VEHICLE BEEN TO THE DEALER FOR REPAIRS ,AND THE PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016240August 13, 2002
UNKNOWN OR OTHER
ENGINE CHECK LIGHT REMAINS ON WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016241August 13, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN REFUELING GAS NOZZLE KEEP CLICKING OFF. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765472August 10, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SMELL GAS FUMES, GAPS AROUND SUNROOF, FRONT WHEEL AREA LOUD NOISES WHEN TURNING,BACK WINDOW NOT SEALED, BRAKE LIGHTS DON'T ALWAYS WORKS, DIM LIGHTS NOT BRIGHT ENOUGH TO SEE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015749August 7, 2002
EXTERIOR LIGHTING:BRAKE LIGHTS
NHTSA RECALL 01V032000 CONCERNING BRAKE LAMP; BRAKE LIGHTS STILL FAIL, NOT ILLUMINATING WHEN BRAKE PEDAL IS DEPRESSED. OWNER INDICATES THAT THIS IS THE FOURTH TIME THIS FAILURE HAS OCCURRED. PLEASE DESCRIBE DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764227July 14, 2002
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:IGNITION, AIR BAGS, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON APPROX. THE 15TH OF MARCH, MY DAUGHTER LOST ALL POWER IN CAR WHILE DRIVING THROUGH LUNCH TRAFFIC IN TOWN AND WAS NEARLY REARENDED BY A PETROLUEM TANKER. WE BROUGHT CAR IN TO DEALERSHIP. THEY RAN A BATTERY TEST AND B/C THAT CAME BACK FINE THEY REFUSED TO DO ANY FURTHER TESTING. SHE WAS HAVING PROBLEMS GETTING THE KEY TO TURN OVER TO START CAR. THEY FIXED THAT PROBLEM AT THE SAME TIME. ON THE 15TH OF MAY, THE CAR CAME OUT OF THE SHOP FOR THE 2ND TIME AFTER IT HAD LOST POWER TWICE ON HER WHILE DRIVING AGAIN.HER. THE DEALERSHIP CONTACTED FORD HEADQUARTERS FOR RECALLS. NONE HAD BEEN POSTED, BUT FORD SAID IF THEY CHECK THE FUEL FILTER AT THE BOTTEM OF THE FUEL TANK WE WOULD PROBABLY FIND THE PROBLEM WITH LOSING ALL POWER(BRAKING, STEERING, ECT.) WAS THAT THE FILTER WAS CLOGGED THEREFORE NO GAS WAS GETTING TO THE MOTOR AND THUS THIS WAS WHY THE CAR WAS LOSING POWER. THEY REPLACED THE FUEL PUMP AND SAID THAT WAS A TEMPORARY FIX FOR APPROX THE NEXT 3000 MILES(FOR IT WAS HAPPENING ABOUT EVERY 3000 MILES). AND THAT WE WOULD HAVE TO BRING THE CAR IN EVERY 3000 MILES TO REMAIN SAFE FROM LOSING POWER WHEN IT BECAME CLOGGED AGAIN. WE DECIDED THAT SINCE FORD KNEW ABOUT THE PROBLEM AND REFUSED TO DO A RECALL TO FIX THE PROBLEM THAT ANYONE IN MY FAMILY WHO DROVE OR RODE IN THE CAR WOULD BE PUTTING THEIR LIFE IN DANGER SO WE TRIED TO TRADE THE CAR. THE DEALERSHIP WANTED US TO PAY A $6,000 DEFICIT SO WE DECIDED TO KEEP THE CAR UNTIL WE COULD COMPLETE THE LEMON LAW PROCESS. THREE WEEKS LATER, MY DAUGHTER STATED SHE HAD GOT REALLY BAD GAS MILEAGE(15 MILES TOOK 1/4 OF A TANK SHE MEASURED IT) THE DAY BEFORE AND SHE WAS AFRAID THAT THE CAR WAS GOING TO LOSE POWER AGAIN. IT WAS A FRIDAY SO THE CAR COULDN'T GO TO THE DEALERSHIP TIL THE FOLLOWING WEEK. THAT NIGHT, THE 6TH OF JUNE.SHE LOST BRAKES AND STEERING WHILE GOING AROUND A CURVE. THE CAR HIT SOMETHING IN THE DITCH AND ROLLED 1.5X'S TO REST UPSIDE DOWN. NO AIRBAGS DEPLOYED.SEATBEAT HELD HER IN CAR.PICTURES OF CAR AND SCENE AVAIL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013389July 8, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING AT 30 MPH GAS PEDAL GOT STUCK AND VEHICLE STARTED TO ACCELERATE TO 100 MPH BEFORE SLOWING DOWN,. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013009July 1, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE CALIPERS STICK FREQUENTLY, LEAVING VEHICLE WITH NO BRAKES.HAD PARTS REPLACED. HOWEVER,PROBLEM REOCCURRED. CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763617June 28, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Cougar