Mercury Cougar Complaints

1,886 consumer complaints on file.

#10117620April 7, 2005
VEHICLE SPEED CONTROL:CABLES
WHILE PULLING OUT OF A PARKING LOT VEHICLE SUDDENLY/UNEXPECTEDLY ACCELERATED AND LURCH FORWARD. CONSUMER APPLIED THE BRAKES HARD TO SLOW THE VEHICLE DOWN, ALLOWED THE VEHICLE TO HIT THE CURB, AND TURNED OFF THE IGNITION SWITCH. VEHICLE WAS TOWED TO THE DEALER. DEALER INFORMED THE CONSUMER THAT THE THROTTLE CABLE STUCK. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117043March 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR LATCH MALFUNCTIONED. THEREFORE, THE DOOR DIDN'T CLOSE FULLY, AND COULD FLY OPEN WHILE DRIVING. THE ENTIRE LATCH HAD TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116999March 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING 55 MPH DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. DRIVER NOTICED FLUID LEAKING FROM UNDERNEATH THE VEHICLE. DRIVER TOOK VEHICLE TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT INTAKE MANIFOLD NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115404March 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE WILL STALL AND THEN LOSE POWER WHILE DRIVING OR HESITATING. THEN JERK FORWARD WHILE IDLING. THERE IS NO WARNING WHEN EITHER OF THESE FAILURES OCCUR. THE FUEL PUMP/MASSIVE FLOW SENSOR WERE REPLACED TWICE, BUT FAILURES RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115023March 11, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 20 MPH TRANSMISSION GEAR BLOCK BLEWOUT. THIS CAUSED HEAVY VIBRATION IN THE VEHICLE. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. THE DEALERSHIP WILL BE NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112584March 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 1999 MERCURY COUGAR WHICH CURRENTLY HAS 5700 MILES. THE FLYWHEEL HAS FAILED ,RESULTING IN COMPLETE REPLACEMENT OF THE STARTER AND FLYWHEEL. THE PROBLEM BEGAN MORE THAN A YEAR AGO BUT WAS SO INTERMITTENT THAT MY MECHANIC COULD NOT REPRODUCE THE PROBLEM IN ORDER TO DIAGNOSE. AT THIS TIME THE VEHICLE IS BEING REPAIRED. DAMAGED PARTS WILL BE RETAINED FOR FUTURE INSPECTION IF NEEDED. I CONDUCTED A WEBSEARCH AND FOUND A WEBSITE WHICH CONTAINED MANY OTHER OWNERS OF 99 COUGARS EXPERIENCING THE EXACT SAME PROBLEM, EVEN AT THE SAME APPROX. MILEAGE. THE WEBSITE IS LOCATED AT: ://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_5988.HTML. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113113February 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE INTAKE MANIFOLD CRACKED, CAUSING THE COOLANT TO LEAK OUT. COULD CAUSE THE ENGINE TO OVERHEAT. CONSUMER WILL CONTACT THE MANUFACTURER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112913February 23, 2005
ENGINE AND ENGINE COOLING
WHILE DRIVING ANY SPEED, THE VEHICLE WOULD HESITATE/SURGE FORWARD BEFORE STALLING. THE CONSUMER MANAGED TO PULL OVER AND RESTART THE VEHICLE. THE DEALERSHIP WILL BE NOTIFIED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112067February 23, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2001 MERCURY COUGAR. SINCE I HAVE OWNED THIS CAR I HAVE REPLACE THE ENGINE AT 65,000 MILES, LEFT FRONT WHEEL BEARING AT 70,000 MILES, RIGHT FRONT WHEEL BEARING IS ON ITS WAY OUT AT 100,000 MILES ALONG WITH A PLUGGED CATALYTIC CONVERTER, AND TRANSMISSION SLIPPAGE. A/C ALSO FAILED AT 115,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108784February 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE STARTING THE VEHICLE ,THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE COMPUTER CODE NEEDED TO BE RESET AND RESET IT TWICE. HOWEVER, THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110994February 7, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE DRIVING 40 MPH VEHICLE STALLED. DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION, AND MECHANIC DETERMINED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED AND REPLACED THEM. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108317January 31, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
ONE DAY I WENT OUT TO MY CAR TO GO TO WORK AND THERE WAS A STRONG ODOR OF GASOLINE APPARENT. I PROCEEDED TO START MY CAR AND FOUND IT SLOW TO START THOUGH IT DID START UP AFTER A BIT.THAT EVENING AFTER WORK AGAIN THERE WAS A GAS SMELL AND AGAIN IT TOOK LONGER TO FIRE UP.UPON ARRIVING HOME THERE WAS A BIG WET SPOT ON MY GARAGE FLOOR WHICH WAS OBVIOUSLY GASOLINE AND AT WORK THE NEXT DAY ANOTHER PUDDLE OF GAS WHERE I NORMALLY PARK. I TOOK THE CAR TO MY REPAIR FACILITY WHERE THEY TOLD ME MY FUEL LINES HAD WORN THROUGH [CHAFED] IF YOU WILL BY IMPROPER INSTALLATION. BEING THE FUEL SYSTEM IS UNDER PRESSURE AND THE LINE WORE THROUGH THIS IS THE REASON THE CAR STARTED SLOWER THAN NORMAL ANDWHY THERE WAS A GASOLINE SMELL.LUCKILY THIS FAILURE DIDN'T CAUSE A FIRE IN MY CAR ESPECIALLY SINCE IT WAS IN MY GARAGE THOUGH THE MECHANIC SAID IT COULD HAVE. THE FUEL TANK HAD TO BE REMOVED AND REINSTALLED ALONG WITH THE PURCHASE AND REPLACEMENT OF THE ENTIRE FUEL LINES FROM THE FUEL TANK TO THE ENGINE AT AN UNNECESSARY EXPENSE TO ME. I READ A CONSUMER REPORTS ARTICLE ABOUT RECALLS FOR 92 -93 MERCURY COUGARS AND ANOTHER ONE FOR 97 COUGARS AND AM REPORTING THIS SAME PROBLEM ON MY 1995 COUGAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109048January 27, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
RECALL CAMPAIGN 01V031000 CONCERNING BATTERY CABLE ROUTING. CONSUMER VEHICLE IS EXPERIENCING INTERMITTENT PROBLEM WITH THE HESITATION AND STALLING. DEALER REPLACED ALTERNATOR TWICE, AND REPAIR SHOP ONCE. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108701January 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
96 V 070 000/STRUCTURE DOOR ASSEMBLY LATCHES AND LOCKS: ON TWO SEPARATE OCCASIONS WHILE DRIVING, THE DRIVER DOOR FLEW OPEN BY ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER MADE SOME REPAIRS AT NO COST. THE CONSUMER HAS A CONCERN IF THE PROBLEM WILL RECUR. *JB *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103667January 19, 2005
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING DOWN THE ROAD, AT NIGHT HEADLIGHTS FLICKERED OFF AND ON. CONSUMER CONTACTED THE DEALER AND THE MANUFACTURER. CONSUMER WAS TOLD THAT THIS DEFECT WAS NOT AN OPEN RECALL. PREVIOUS REPLACEMENT OF THE HEADLIGHTS WERE UNDETERMINED BY THE MANUFACTURER. *AK THE CONSUMER WAS TOLD THAT HIS VEHICLE BEING OLD IS TO BLAME FOR FAILURE. THE CONSUMER HAD THE HEADLIGHT SWITCH REPLACED. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107336January 13, 2005
ENGINE AND ENGINE COOLING
THE CONSUMER RECEIVED A RECALL WELL OVER SEVEN YEARS AGO, AT THE TIME OF THE RECALL THE CONSUMER WAS NOT EXPERIENCING ANY PROBLEM WITH THE INTAKE MANIFOLD MENTIONED IN THE LETTER. WHILE DRIVING THE VEHICLE, THE RADIATOR LEAKED ANTIFREEZE ONTO THE STREET. THE VEHICLE WAS TOWED AND ACCORDING TO THE RECALL LETTER THE MANIFOLD IS CRACKED. *NM......*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099244January 6, 2005
VEHICLE SPEED CONTROL
WHILE RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED UNCONTROLLABLY. THE CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT THE SUDDEN ACCELERATION LEFT TIRE MARKS ON THE DRIVEWAY. *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10105809January 5, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THE TRANSMISSION AXLE LIGHT IS ON AND THE DASHBOARD SAYS ODOMETR OFF THEN THE TRANSMISSION AXLE LIGHT COMES ON AND THE CAR SHIFTS HARD. THIS HAPPENED AT 49,000 MILES THE DEALER SAID I WOULD NEED A NEW TRANSMISSION. I REPLACED TRANSMISSION, AND NOW AT 75,000 MILES THE SAME THING IS HAPPENING. THIS SEEMS TO BE LIKE THERE IS SOME DEFECTIVE PROBLEM GOING ON. I WAS VERY UPSET THAT THE WARRANTY DIDN'T COVER THIS AS IT HAPPENED OVER 36,000 MILES BUT I REFUSE TO HAVE TO AGAIN PAY THOUSANDS OF DOLLARS FOR ANOTHER TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106714January 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
TRANSMISSION WAS NOT PERFORMING. WELL. CONSUMER STATED THAT GEARS WERE NOT CHANGING, AND THE VEHICLE WAS MAKING A LOUD NOISE. IT WAS DISCOVERED THAT BALL JOINTS WERE DEFECTIVE. THE MASS AIR FLOW SENSOR WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105744January 4, 2005
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LOWER RIGHT BALL JOINT PINCH BOLT CAME OFF WHILE DRIVING CAR. CAR CAME TO STOP AND COULD NOT TURN WHEEL. REPLACED R/F LOWER CONTROL ARM AND BOLT NUT M12 HF PIP 8, OLT M12X55 HEX. ARM BSHG & JT ASY-FR ALIGMENT. TOTAL COST TO REPAIR $517.41. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Mercury Cougar