Mercedes-Benz E-Class Service Bulletins

1,085 manufacturer communications on file.

March 30, 2023•Document ID: 10233794
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
CL-ELWExhaustVal
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the check engine Malfunction Indicator Lamp (âMILâ).
Associated Products (45)
2016 Mercedes-Benz CLE 2016 Mercedes-Benz CLS-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz G-Class 2016 Mercedes-Benz GL-Class 2016 Mercedes-Benz GLE-Class 2016 Mercedes-Benz S-Class 2016 Mercedes-Benz SL-Class 2015 Mercedes-Benz CLS-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz G-Class 2015 Mercedes-Benz GL-Class 2015 Mercedes-Benz ML-Class 2015 Mercedes-Benz S-Class 2015 Mercedes-Benz SL-Class 2014 Mercedes-Benz CL-Class 2014 Mercedes-Benz CLS-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz G-Class 2014 Mercedes-Benz GL-Class+ 25 more
Associated Documents
- Download MC-10233794-0001.pdf↗
March 23, 2023•Document ID: 10233773
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
Mfr Comm. #:
NCU-2022100005
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz vehicles, has determined that the affected vehicles may not meet current On Board Diagnostics (âOBDâ) emissions specifications. Under certain conditions, the permanent OBD fault code memory of the 48V ISG control unit may not activate. What Weâre Doing MBUSA will conduct a voluntary Emission Recall Campaign in which an authorized Mercedes- Benz dealer will update the software in the affected vehicles.
Associated Products (21)
2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLE-Class 2021 Mercedes-Benz GLS-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLE-Class 2020 Mercedes-Benz GLS-Class 2020 Mercedes-Benz S-Class 2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLS-Class+ 1 more
Associated Documents
- Download MC-10233773-0001.pdf↗
March 10, 2023•Document ID: 10233780
Service Bulletin/Repair Instructions
STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
ELW-RearSubframe
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.
Associated Products (37)
2017 Mercedes-Benz E-Class 2017 Mercedes-Benz SLK-Class 2016 Mercedes-Benz C-Class 2016 Mercedes-Benz CLS-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz SLC-Class 2016 Mercedes-Benz SL-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz CLS-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz GLK-Class 2015 Mercedes-Benz SL-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz CLS-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2014 Mercedes-Benz SL-Class 2014 Mercedes-Benz SLK-Class+ 17 more
Associated Documents
- Download MC-10233780-0001.pdf↗
March 10, 2023•Document ID: 10233778
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
ELW-ExhaustValve
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (âMBUSAâ) is extending the warranty coverage on the exhaust valve system in certain Model Year (âMYâ) vehicles listed below as follows: - MY2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 120,000 miles (whichever occurs first) - MY2012: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 11 years / 120,000 miles (whichever occurs first) - MY2013 â MY 2016: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 10 years / 120,000 miles (whichever occurs first) This extended warranty applies to the following condition that may necessitate the repair or replacement of components related to the exhaust valve assembly (e.g. exhaust valve, cylinderhead) related to: â¢ Over time, increased lateral forces may lead to wear in the valve guide and/or seat ring. This issue could potentially cause combustion misfire for cylinder 1 through 8 (right and/or left cylinder head), resulting in an activation of the check engine Malfunction Indicator Lamp (âMILâ) .
Associated Products (37)
2016 Mercedes-Benz CLS-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz G-Class 2016 Mercedes-Benz GL-Class 2016 Mercedes-Benz GLE-Class 2016 Mercedes-Benz S-Class 2016 Mercedes-Benz SL-Class 2015 Mercedes-Benz CLS-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz G-Class 2015 Mercedes-Benz GL-Class 2015 Mercedes-Benz ML-Class 2015 Mercedes-Benz S-Class 2015 Mercedes-Benz SL-Class 2014 Mercedes-Benz CL-Class 2014 Mercedes-Benz CLS-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz G-Class 2014 Mercedes-Benz GL-Class 2014 Mercedes-Benz ML-Class+ 17 more
Associated Documents
- Download MC-10233778-0001.pdf↗
March 1, 2023•Document ID: 10233783
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.15-P-071669
Date Added:
April 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Loads induced at the steering wheel through pushing and pulling actions may cause creaking and cracking noises in the mechanical steering column. Cause Insufficient grease lubrication in the clamping area of the mechanical steering column. Remedy Grease the clamping area.
Associated Products (25)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz C-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz C-Class 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz C-Class 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class 2018 Mercedes-Benz C-Class+ 5 more
Associated Documents
- Download MC-10233783-0001.pdf↗
February 21, 2023•Document ID: 10232332
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:TRUNK LID
Mfr Comm. #:
LI80.40-P-075378
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Cause Under Analysis Remedy Please create a TIPS case before attempting repair on the vehicle â¢ Within case attach a video showing the concern â¢ Attach CUL for N121
Associated Products (8)
2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2020 Mercedes-Benz CLS-Class 2019 Mercedes-Benz CLS-Class
Associated Documents
- Download MC-10232332-0001.pdf↗
February 14, 2023•Document ID: 10232334
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
ELW-BurlWalnut
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the âBurl Walnut Trimâ in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as âBurred Walnut.â The purpose of this NCU update is to alert you that: 1. The settlement went into effect on January 23, 2023. Customers are now eligible to receive extended warranty coverage and may start contacting authorized Mercedes-Benz dealerships to schedule an appointment for the repairs. 2. Before scheduling a repair appointment and ordering replacement parts kits: The customer should be given a repair order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customerâs contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the repair order before the parts kit can be ordered.
Associated Products (5)
2016 Mercedes-Benz E-Class 2015 Mercedes-Benz E-Class 2014 Mercedes-Benz E-Class 2013 Mercedes-Benz E-Class 2012 Mercedes-Benz E-Class
Associated Documents
- Download MC-10232334-0001.pdf↗
February 13, 2023•Document ID: 10232319
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL
Mfr Comm. #:
NCU-2022020024
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2012-2016 E-Class, GL-Class, GLE-Class, GLK-Class, and ML-Class (166, 204, 212 platforms) vehicles, the coding of the control units for selective catalytic reduction (SCR) and fully integrated transmission control (VGS) do not correspond to the specifications as part of the âBlueTEC updateâ diesel field measure. This could result in the CAL ID (Calibration ID) not being read out from the vehicle and re-documented in the relevant systems. This situation does not have any additional technical implications for the vehicle. What Weâre Doing MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will update the SCN coding for SCR and VGS on the affected vehicles.
Associated Products (8)
2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLE-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz GLK-Class 2015 Mercedes-Benz ML-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2013 Mercedes-Benz GLK-Class
Associated Documents
- Download MC-10232319-0001.pdf↗
February 10, 2023•Document ID: 10232321
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
ELW-RearSubframe
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the event the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) Model Year Model (platform) 2005 - 2011 SLK-Class (R171) 2008 - 2015 C-Class Sedan/Coupe (W/C204) 2012 - 2017 SLK-Class (R172) 2010 - 2015 GLK-Class (X204) 2012 - 2016 CLS-Class (C218) 2010 - 2016 E-Class Sedan/Wagon (W/S212) 2013 - 2016 SL-Class (R231) 2010 - 2017 E-Class Coupe/Cabrio (C/A207) Only the following damage code can be claimed for the replacement of the rear subframe due to corrosion with perforation: Damage Code: 35441 47 Always check VMI to determine if a vehicle is covered under this 20 years/unlimited miles extended warranty. Please
Associated Products (36)
2017 Mercedes-Benz E-Class 2017 Mercedes-Benz SLC-Class 2016 Mercedes-Benz CLS-Class 2016 Mercedes-Benz E-Class 2016 Mercedes-Benz SLC-Class 2016 Mercedes-Benz SL-Class 2016 Mercedes-Benz SLK-Class 2015 Mercedes-Benz C-Class 2015 Mercedes-Benz CLS-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz GLK-Class 2015 Mercedes-Benz SL-Class 2015 Mercedes-Benz SLK-Class 2014 Mercedes-Benz C-Class 2014 Mercedes-Benz CLS-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2014 Mercedes-Benz SL-Class 2014 Mercedes-Benz SLK-Class 2013 Mercedes-Benz C-Class+ 16 more
Associated Documents
- Download MC-10232321-0001.pdf↗
February 10, 2023•Document ID: 10232320
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
NCU-2022010001
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLA-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLC-Class, GLEClass, GLS-Class, and AMG GT (177, 118, 257, 213, 247, 253, 167 and 290 platform) vehicles without the augmented reality camera (âARCâ), as disclosed at the time of sale to the vehicle purchaser. As a result, the ARC and "Dash-cam" functions are currently not enabled. What Weâre Doing MBUSA will conduct a Service Campaign where an authorized Mercedes-Benz dealer will retrofit the ARC to the vehicle and enable the ARC and âDash-camâ functions on applicable vehicles.
Associated Products (20)
2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2021 Mercedes-Benz A-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLA-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLA-Class 2021 Mercedes-Benz GLB-Class 2021 Mercedes-Benz GLC-Class 2021 Mercedes-Benz GLE-Class 2021 Mercedes-Benz GLS-Class
Associated Documents
- Download MC-10232320-0001.pdf↗
February 8, 2023•Document ID: 10232318
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; POWER TRAIN
Mfr Comm. #:
NCU-2021060009
Date Added:
March 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2021 GLE/GLS-Class, E-Class, E-Class Coupe/Convertible, CLS-Class and AMG GT (167, 213, 238, 257 and 290 platforms) vehicles, the 48V battery management system software might not meet specifications which could potentially result in one or more of the following circumstances: Audible tone, and alternating malfunction warning messages in the instrument cluster for Transmission Malfunction, 48V, 12V, and/or the coolant temperature followed by reduced engine output. The vehicle may not start during initial start-up (ECO start-stop system is not affected). OBD monitoring functionality may not become active for the battery control unit coolant temperature. What Weâre Doing MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update on the 48V battery management system for the affected vehicles.
Associated Products (5)
2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLE-Class 2021 Mercedes-Benz GLS-Class
Associated Documents
- Download MC-10232318-0001.pdf↗
January 25, 2023•Document ID: 10231042
Service Bulletin/Repair Instructions
STRUCTURE
Mfr Comm. #:
ELW-BurlWalnut
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the âBurl Walnut Trimâ in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as âBurred Walnut.â The purpose of this NCU update is to alert you that: 1. The settlement went into effect on January 23, 2023. Customers are now eligible to receive extended warranty coverage and may start contacting authorized Mercedes-Benz dealerships to schedule an appointment for the repairs. 2. Before scheduling a repair appointment and ordering replacement parts kits: The customer should be given a repair order containing: (1) an estimate for the repair, (2) the portion covered under the extended warranty; and (3) the customerâs contribution amount for the repair, if applicable. The customer must agree to pay their contribution amount for the repair and sign the repair order before the parts kit can be ordered.
Associated Products (7)
2016 Mercedes-Benz E-Class 2015 Mercedes-Benz E-Class 2014 Mercedes-Benz E-Class 2013 Mercedes-Benz E-Class 2012 Mercedes-Benz E-Class 2011 Mercedes-Benz E-Class 2010 Mercedes-Benz E-Class
Associated Documents
- Download MC-10231042-0001.pdf↗
January 9, 2023•Document ID: 10231024
Service Bulletin/Repair Instructions
SUSPENSION
Mfr Comm. #:
LI32.33-P-070817
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint - AIRMATIC fault message in instrument cluster - Compressor inoperative, 40A compressor fuse possibly triggered. - Vehicle level is not adjusted correctly, the vehicle possibly leans at an angle Cause Moisture in the compressor freezes at temperatures below zero and may block the compressor. As a result, the starting current when the compressor starts up is too high. Fuse is triggered Remedy Replace compressor, fuse, and relay. Update software and SCN coding. Please invoice the case using damage code 32671 73. Addition: Unscrew pressure line between compressor and valve block and check for moisture. If there is moisture in the pressure line, it can be assumed that there is also moisture in the AIRMATIC valve block. Replace AIRMATIC valve unit.
Associated Products (13)
2023 Mercedes-Benz E-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLC-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLC-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLC-Class 2019 Mercedes-Benz E-Class 2019 Mercedes-Benz GLC-Class 2018 Mercedes-Benz E-Class 2018 Mercedes-Benz GLC-Class 2017 Mercedes-Benz E-Class 2017 Mercedes-Benz GLC-Class
Associated Documents
- Download MC-10231024-0001.pdf↗
January 5, 2023•Document ID: 10231032
Service Bulletin/Repair Instructions
LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM
Mfr Comm. #:
LI72.20-P-075746
Date Added:
February 3, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Remedy As of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a result of a long press on the button, but by double-clicking on the button instead.
Associated Products (64)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz GLE-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz EQB-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2022 Mercedes-Benz S-Class 2022 Mercedes-Benz SL-Class 2021 Mercedes-Benz A-Class+ 44 more
Associated Documents
- Download MC-10231032-0001.pdf↗
December 12, 2022•Document ID: 10228809
Service Bulletin/Repair Instructions
POWER TRAIN; ELECTRICAL SYSTEM
Mfr Comm. #:
LI54.10-P-069698
Date Added:
January 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for identifying the correct Remedy. 1. No start 2. Yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3) 3. Limp home mode, overheating, A/C not blowing cold, or loss of acceleration 4. Check Engine Light Cause Cause 1: Software causes Intermittent No Starts with fault B183387 in DC/DC converter N83/1 Cause 2: Software causes Permanent No Start with fault B183349. May also have fault B183371. Cause 3: Hardware short circuit in 48V system causes fault B183319 in 48V battery. May also have fault B183371. Cause 4: Internal 48V battery Peltier cooling element failure causes fault B183397
Associated Products (22)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz GLE-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLE-Class 2021 Mercedes-Benz GLS-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLE-Class 2020 Mercedes-Benz GLS-Class 2019 Mercedes-Benz AMG GT+ 2 more
Associated Documents
- Download MC-10228809-0001.pdf↗
December 1, 2022•Document ID: 10228807
Service Bulletin/Repair Instructions
STEERING
Mfr Comm. #:
LI46.15-P-063353
Date Added:
January 5, 2023
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams.
Associated Products (53)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz C-Class 2023 Mercedes-Benz CLA-Class 2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2023 Mercedes-Benz EQB-Class 2023 Mercedes-Benz GLC-Class 2023 Mercedes-Benz GLE-Class 2023 Mercedes-Benz SL-Class 2022 Mercedes-Benz A-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz C-Class 2022 Mercedes-Benz CLA-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz G-Class 2022 Mercedes-Benz GLA-Class 2022 Mercedes-Benz GLB-Class 2022 Mercedes-Benz GLC-Class 2022 Mercedes-Benz GLE-Class+ 33 more
Associated Documents
- Download MC-10228807-0001.pdf↗
November 15, 2022•Document ID: 10227152
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SC-2022100016
Date Added:
December 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (âMYâ) 2013-2016 E/GLK/GLE/M-Class vehicles, the software for the water pump diagnostics may not correspond to current specifications. This issue has an extremely low rate of occurrence in the field and has no known emissions or fuel economy impact. However, in the rare instance this issue does occur in a vehicle, it may prevent the vehicle from passing certain state inspection requirements (e.g., California SMOG check). What Weâre Doing MBUSA will conduct an Emission Service Campaign in which an authorized Mercedes-Benz dealer will update the software for the water pump diagnostics on the affected vehicles.
Associated Products (7)
2016 Mercedes-Benz E-Class 2016 Mercedes-Benz GLE-Class 2015 Mercedes-Benz E-Class 2015 Mercedes-Benz ML-Class 2014 Mercedes-Benz E-Class 2014 Mercedes-Benz GLK-Class 2013 Mercedes-Benz GLK-Class
Associated Documents
- Download MC-10227152-0001.pdf↗
November 10, 2022•Document ID: 10227141
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
LI20.10-P-075374
Date Added:
December 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint Red coolant warning in instrument cluster. Fault codes U019F00 or U019F87 current/stored in MRG1 control unit. Cause Various causes Remedy Perform guided test for fault code U019F with XENTRY diagnosis. Verify the following connections are clean and tight. Correct any problems and retest pump actuation: -12V plug at M75/11 -48V plug at M75/11 -48V connector X192/4 -Connections at 48V fuse box F153/2 -Sockets 1,2, and 5 at connector 2 of MRG1 control unit -M75/11 circuit 41 ground If actuation and above connections are OK, but resistance between M75/11 and engine block is less than 2 ohms or heat shield touching coolant pump, proceed with below steps.
Associated Products (15)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLE-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLE-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class
Associated Documents
- Download MC-10227141-0001.pdf↗
November 1, 2022•Document ID: 10227148
Service Bulletin/Repair Instructions
STRUCTURE; LATCHES/LOCKS/LINKAGES
Mfr Comm. #:
LI80.40-P-075378
Date Added:
December 5, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint The trunk lid is not latching into the closed position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Cause Under Analysis Remedy Please create a PTSS case to MBUSA before attempting repair on the vehicle
Associated Products (10)
2023 Mercedes-Benz CLS-Class 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2020 Mercedes-Benz E-Class 2019 Mercedes-Benz E-Class 2018 Mercedes-Benz E-Class 2017 Mercedes-Benz E-Class
Associated Documents
- Download MC-10227148-0001.pdf↗
October 27, 2022•Document ID: 10225816
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
LI54.10-P-069698
Date Added:
November 4, 2022
Manufacturer:
MERCEDES-BENZ
Summary
Complaint This LI does Not apply to 223 or 206 which use a different generation of 48V systems. Please follow the relevant guided tests for the 223 and 206. For 223 with fault code B1FCB97 follow LI54.10-P-073164. Various causes are possible. The faults listed in the various causes do not all have to be present at all times. Some of these complaints may overlap. Rely on the faults listed in the Cause section for identifying the correct Remedy. 1. No start 2. Yellow or red instrument cluster message for 48 V on-board electrical system battery (G1/3) 3. Limp home mode, overheating, A/C not blowing cold, or loss of acceleration 4. Check Engine Light Cause Cause 1: Software causes Intermittent No Starts with fault B183387 in DC/DC converter N83/1 Cause 2: Software causes Permanent No Start with fault B183349. May also have fault B183371. Cause 3: Hardware short circuit in 48V system causes fault B183319 in 48V battery. May also have fault B183371. Cause 4: Internal 48V battery Peltier cooling element failure causes fault B183397 Cause 5: This will Always have fault code B183371 but different from cause 2 and 3 -- it will Not have B183349, B183319, or any other faults in the 48V battery. This will only have fault B183371 in 48V battery. Cause 5 is from the 48V battery detecting an abnormality which then causes the 48V battery to disconnect itself. The disconnected 48V battery then causes subsequent symptoms: Limp Home Mode, overheating, A/C not blowing cold, or loss of acceleration Cause 6: Check Engine Light with fault P0606F1 in the N127 PTCU Remedy Note: each of these remedies correspond to a specific cause. Make sure to match correct Cause with Remedy. Remedy 1: 1. Update software in G1/3 (48V battery) using newest Xentry software and AddOns 2. Road test and release vehicle if no further symptoms
Associated Products (21)
2023 Mercedes-Benz AMG GT 2023 Mercedes-Benz E-Class 2022 Mercedes-Benz AMG GT 2022 Mercedes-Benz CLS-Class 2022 Mercedes-Benz E-Class 2022 Mercedes-Benz GLE-Class 2022 Mercedes-Benz GLS-Class 2021 Mercedes-Benz AMG GT 2021 Mercedes-Benz CLS-Class 2021 Mercedes-Benz E-Class 2021 Mercedes-Benz GLE-Class 2021 Mercedes-Benz GLS-Class 2020 Mercedes-Benz AMG GT 2020 Mercedes-Benz CLS-Class 2020 Mercedes-Benz E-Class 2020 Mercedes-Benz GLE-Class 2020 Mercedes-Benz GLS-Class 2019 Mercedes-Benz AMG GT 2019 Mercedes-Benz CLS-Class 2019 Mercedes-Benz E-Class+ 1 more
Associated Documents
- Download MC-10225816-0001.pdf↗

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