Mercedes-Benz E-Class Service Bulletins

1,085 manufacturer communications on file.

• October 24, 2023•Document ID: 11031654

  Other
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  CL-Fuel Filter Unit PZEV

  Date Added:

  April 29, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (“MBUSA”) is extending the warranty coverage on the fuel filter unit for Partial Zero Emission Vehicles (PZEV) from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years/150,000 miles (whichever occurs first), and applies to the vehicle regardless of ownership.

  Associated Products (6)

  2011 Mercedes-Benz C-Class2011 Mercedes-Benz E-Class2011 Mercedes-Benz GLK-Class2010 Mercedes-Benz C-Class2010 Mercedes-Benz E-Class2010 Mercedes-Benz GLK-Class
  Associated Documents

  • DownloadMC-11031654-0001.pdf↗
• October 20, 2023•Document ID: 11031588

  Warranty Program/Extension
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  EW-Fuel Filter Unit(PZEV)

  Date Added:

  April 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the fuel filter unit in certain Model Year (“MY”) vehicles certified as Partial Zero Emission Vehicles (PZEV) listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first). This warranty extension includes the replacement of the PZEV fuel filter unit due to potential fuel seepage from the fuel filter flange that could result in fuel odor and/or an activation of the Malfunction Indicator Lamp (“MIL”). Note that due to the nature of the fuel seepage and the distance to hot components, a risk of fire can be ruled out. This extended limited warranty applies to all aforementioned conditions that necessitate the servicing and or replacement of the PZEV fuel filter unit under the standard warranty terms and conditions.

  Associated Products (6)

  2011 Mercedes-Benz C-Class2011 Mercedes-Benz E-Class2011 Mercedes-Benz GLK-Class2010 Mercedes-Benz C-Class2010 Mercedes-Benz E-Class2010 Mercedes-Benz GLK-Class
  Associated Documents

  • DownloadMC-11031588-0001.pdf↗
• October 12, 2023•Document ID: 10244735

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION

  Mfr Comm. #:

  LI32.25-P-076956

  Date Added:

  November 2, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Wheezing noises from the front shock absorbers when passing over surface undulations and rough road. The noises may become more conspicuous with warm damper oil. The flow noises of the damper oil are currently being analyzed. The wheezing noises are currently considered standard for the series. Replacing the shock absorbers will yield no benefit and will not remedy the problem. Please report complaints regarding these wheezing noises via TIPS.

  Associated Products (17)

  2024 Mercedes-Benz C-Class2024 Mercedes-Benz E-Class2024 Mercedes-Benz GLC-Class2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLE2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLC-Class2022 Mercedes-Benz C-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2016 Mercedes-Benz CLE
  Associated Documents

  • DownloadMC-10244735-0001.pdf↗
• October 10, 2023•Document ID: 10244837

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI82.85-P-076800

  Date Added:

  November 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an extended period of time; the message then disappears of its own accord after a few minutes. No functional limitation to the emergency call system is to be expected. Software error in N112/9 control unit for telematics services (HERMES). Software update for control unit N112/9 - Control unit for telematics services (HERMES) to software release E522.8. If, against expectations, the erroneous display of the message in the instrument cluster continues to occur following the update, please create a TIPS case.

  Associated Products (84)

  2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2022 Mercedes-Benz S-Class2022 Mercedes-Benz SL-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz C-Class2021 Mercedes-Benz CLA-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class+ 64 more
  Associated Documents

  • DownloadMC-10244837-0001.pdf↗
• October 2, 2023•Document ID: 11031622

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  EW - PM Sensor

  Date Added:

  April 28, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  This NCU replaces the prior NCU issued on August 19, 2022, and removes specific fault codes list. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) vehicles listed below, the particulate matter (“PM”) sensor could potentially fail and consequently set fault code(s) (DTC) which will activate the malfunction indicator light (MIL). As a result, the warranty for the PM sensor has been extended from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 10 years / 120,000 miles (whichever occurs first). This extended warranty applies to the aforementioned conditions that necessitate the service and/or replacement of the PM sensor under the New Vehicle Limited Warranty terms and conditions. Please be advised that all PM sensors being claimed under this extended warranty must have a quick test uploaded with fault code information and may be audited. All PM sensors found to be functioning properly or without proper documentation will be returned and the claim debited in full. The following damage codes and parts can only be claimed for the replacement of the PM sensor: Damage Code: 14507 – PM sensor Parts: A0009050408, A0009051008, A0009051108, A0009051208 (Depending upon engine/model)

  Associated Products (12)

  2015 Mercedes-Benz E-Class2015 Mercedes-Benz GL-Class2015 Mercedes-Benz GLK-Class2015 Mercedes-Benz ML-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz GL-Class2014 Mercedes-Benz GLK-Class2014 Mercedes-Benz ML-Class2013 Mercedes-Benz E-Class2013 Mercedes-Benz GL-Class2013 Mercedes-Benz GLK-Class2013 Mercedes-Benz ML-Class
  Associated Documents

  • DownloadMC-11031622-0001.pdf↗
• September 25, 2023•Document ID: 10243346

  Service Bulletin/Repair Instructions
  VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

  Mfr Comm. #:

  LI67.30-P-076917

  Date Added:

  October 2, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Rear side window reversed when opening/closing soft top - Convenience closing 1. Rear side window setting 2. Damage to inner rear side window sealing rail (abrasion marks at sealing rail, see picture, folding of the sealing lip, 3. Window panel gap sidewall width too low. To this end, check the width of the side wall for dimensional accuracy; Note: Inner and outer sealing rail are removed 4. Window divider at rear side window, metal insert sticks out 1. Adjust the rear side window according to the specifications in the WIS. Note: Rear side window/center setting to center of window panel gap sidewall 2. Check inner sealing rail for damage. Replace in the event of damage 3. Enlarge width of side wall of window panel gap; see picture 4. Information: Measuring point 1 at 0 cm: Nominal dimension 37.7 mm Measuring point 2 at 22 cm: Nominal dimension 31.0 mm Measuring point 3 at 34 cm: Nominal dimension 33.5 mm 4. If side window continues to be inoperable -- open TIPS case

  Associated Products (5)

  2024 Mercedes-Benz E-Class2023 Mercedes-Benz E-Class2022 Mercedes-Benz E-Class2021 Mercedes-Benz E-Class2020 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10243346-0001.pdf↗
• September 22, 2023•Document ID: 10243565

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  ELW -Intake Line

  Date Added:

  October 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (“MBUSA”) is extending the coverage for the intake line assembly on your vehicle from the original New Vehicle Limited Warranty of 4 years / 50,000 miles to 15 years / 150,000 miles (whichever occurs first), and applies to the vehicle regardless of ownership. Why the warranty extension? On certain Model Year 2015 - 2020 C/E/GLC/SLC and SLK vehicles, under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended, resulting in the illumination of the check engine Malfunction Indicator Lamp (‘MIL’). A faulty partial-load ventilation valve might also increase exhaust gas emission. . Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. • If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be performed at no cost to you. • This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to extra expenses, as identified in the Service and Warranty Information booklet. We hope you are enjoying your Mercedes-Benz vehicle and we apologize for any inconvenience this may have caused.

  Associated Products (25)

  2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz SLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz SLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz SLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz SLC-Class2017 Mercedes-Benz SLK-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLC-Class+ 5 more
  Associated Documents

  • DownloadMC-10243565-0001.pdf↗
• September 12, 2023•Document ID: 10243308

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

  Mfr Comm. #:

  LI01.20-P-076894

  Date Added:

  October 2, 2023

  Manufacturer:

  MERCEDES BENZ

  Summary

  Check engine light illuminated Fault code stored in N3/10 control unit- P052E71 – Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has a malfunction The partial-load ventilation valve (a part of the intake line assembly) may not work as intended Performed guided test for fault code P052E71. Replace intake line assembly if necessary per results of the guided test. Do not perform software update of N3/10 Engine control unit at this time. This LI will be updated once the software solution is available. This LI is in relation to NCU dated 8/31/2023 "Emission Extended Warranty – Intake Line Assembly".

  Associated Products (19)

  2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz SLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz SLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz SLC-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLC-Class2015 Mercedes-Benz C-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz GLK-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz GLK-Class2013 Mercedes-Benz GLK-Class
  Associated Documents

  • DownloadMC-10243308-0001.pdf↗
• September 6, 2023•Document ID: 11031736

  Other
  ENGINE

  Mfr Comm. #:

  CL-Exhaust Valve Assembly

  Date Added:

  April 30, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA ("MBUSA") is extending the coverage for the exhaust valve assembly on your vehicle as follows: Why the warranty extension? On certain Model Year 2011-2016 CL/CLS/S/E/ML/SL/G/GL/GLE-Class vehicles with V8 engines, the exhaust valve assembly might not work properly and result in an engine misfire and potential illumination of the check engine Malfunction Indicator Lamp ('MIL'). Any repairs under this warranty extension must be performed by an authorized Mercedes-Benz dealership. If your preferred authorized Mercedes-Benz dealership performs a diagnosis and confirms that your vehicle has the issue, the repair will be covered under this extended warranty and performed at no cost to you. This extended warranty does not apply to any other components or conditions beyond the ones mentioned above, and standard warranty terms apply, including the exclusions with respect to additional expenses as identified in the Service and Warranty Information booklet.

  Associated Products (37)

  2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GL-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz S-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz G-Class2015 Mercedes-Benz GL-Class2015 Mercedes-Benz ML-Class2015 Mercedes-Benz S-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz CL-Class2014 Mercedes-Benz CLS-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz G-Class2014 Mercedes-Benz GL-Class2014 Mercedes-Benz ML-Class2014 Mercedes-Benz S-Class+ 17 more
  Associated Documents

  • DownloadMC-11031736-0001.pdf↗
• September 6, 2023•Document ID: 11031590

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  EW-Exhaust Valve Assembly

  Date Added:

  April 27, 2026

  Manufacturer:

  MERCEDES-BENZ

  Summary

  This NCU replaces the prior NCU issued on March 10, 2023, and contains clarification on reimbursement timeline and removal of damage codes related to intake valves/guide. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the warranty coverage on the exhaust valve system in certain Model Year ("MY") vehicles listed below as follows: MY 2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 120,000 miles (whichever occurs first) MY 2012: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 11 years / 120,000 miles (whichever occurs first) MY 2013 - MY 2016: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 10 years / 120,000 miles (whichever occurs first) This extended warranty applies to the following condition that may necessitate the repair or replacement of components related to the exhaust valve assembly (e.g. exhaust valve, cylinder head) related to: •Over time, increased lateral forces may lead to wear in the valve guide and/or seat ring. This issue could potentially cause combustion misfire for cylinder 1 through 8 (right and/or left cylinder head), resulting in an activation of the check engine Malfunction Indicator Lamp ("MIL").

  Associated Products (36)

  2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GL-Class2016 Mercedes-Benz GLE-Class2016 Mercedes-Benz S-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz G-Class2015 Mercedes-Benz GL-Class2015 Mercedes-Benz ML-Class2015 Mercedes-Benz S-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz CL-Class2014 Mercedes-Benz CLS-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz G-Class2014 Mercedes-Benz GL-Class2014 Mercedes-Benz ML-Class2014 Mercedes-Benz S-Class+ 16 more
  Associated Documents

  • DownloadMC-11031590-0001.pdf↗
• August 28, 2023•Document ID: 10241527

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  NCU-HU SW Update

  Date Added:

  September 1, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will eliminate software errors for a better entertainment experience. The update will show after the ignition has been cycled. MBUSA will conduct an OTA service campaign. A workshop visit for the customer is not required since remote software updates are automatically downloaded and installed in the customer’s vehicle. The OTA may be validated as successful on the customer’s Mercedes Me connect app under “Over-the-Air Vehicle Updates” as “Update for the communication module”. If the OTA is successful it will show a green “installed” and date of installation in the Over-the-Air update section.

  Associated Products (82)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz C-Class2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz G-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLC-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2023 Mercedes-Benz S-Class2023 Mercedes-Benz SL-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz C-Class2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz G-Class+ 62 more
  Associated Documents

  • DownloadMC-10241527-0001.pdf↗
• August 24, 2023•Document ID: 10241531

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mfr Comm. #:

  ELW- Intake Line

  Date Added:

  September 1, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC (“MBUSA”) is extending the warranty coverage on the intake line assembly in certain Model Year (“MY”) vehicles listed below from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 15 years/150,000 miles (whichever occurs first) due to the following condition: •Under certain circumstances, the partial-load ventilation valve (a part of the intake line assembly) may not work as intended,resulting in the illumination of the check engine Malfunction Indicator Lamp (‘MIL’). A faulty partial-load ventilation valvemight also increase exhaust gas emission. Please be advised that all repairs being claimed under this extended warranty must have a Quick Test uploaded with the following fault code information and may be audited. •P052E71 – Positive Crankcase Ventilation Regulator Valve Performance: The valve for crankcase ventilation has amalfunction. All repairs found to be functioning properly or without proper documentation will be returned and the claim debited in full. Only the following damage codes and parts may be claimed for the aforementioned repairs: Damage Code(s): •0101D – Solenoid valve, crankcase ventilation system Part(s): •A 274 090 5600 80 – Intake Line Assembly (inclusive of oil separator, partial load ventilation valve and full-load ventilationvalve.) •Where applicable, an ECU software update will be provided for certain vehicle variants. Time Allowed: • Intake Line Assembly : 5 hours 40 minutes • Software Update: 1 hour Please note that damage incurred from abuse, accidents, vandalism or other non-warrantable causes that are not covered by the New Vehicle Limited Warranty are similarly not covered by this Extended Warranty.

  Associated Products (17)

  2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz SLC-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2019 Mercedes-Benz SLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2018 Mercedes-Benz SLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2017 Mercedes-Benz SLC-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz GLC-Class2016 Mercedes-Benz SLK-Class2015 Mercedes-Benz C-Class
  Associated Documents

  • DownloadMC-10241531-0001.pdf↗
• August 18, 2023•Document ID: 10241790

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  LI82.85-P-076799

  Date Added:

  September 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re-commissioning of the control unit N112/9 - Control unit for telematics services (HERMES), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 - Control unit for telematics services (HERMES), this fault will no longer occur in future.

  Associated Products (79)

  2023 Mercedes-Benz E-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLC-Class2021 Mercedes-Benz AMG GT2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2021 Mercedes-Benz S-Class2020 Mercedes-Benz AMG GT2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLA-Class2020 Mercedes-Benz GLC-Class2020 Mercedes-Benz GLE-Class2020 Mercedes-Benz S-Class2020 Mercedes-Benz SL-Class2019 Mercedes-Benz AMG GT2019 Mercedes-Benz CLA-Class2019 Mercedes-Benz CLS-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLA-Class2019 Mercedes-Benz GLC-Class+ 59 more
  Associated Documents

  • DownloadMC-10241790-0001.pdf↗
• July 27, 2023•Document ID: 10240203

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  ELW - M278 Cat

  Date Added:

  August 2, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  This NCU replaces the prior NCU issued on May 11, 2023, and clarifies replacement part information. In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, is extending the warranty coverage on the catalytic converter system in certain Model Year (“MY”) vehicles fitted with the M278 8-cylinder engine listed below: - MY2011: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 13 years / 156,000 miles (whichever occurs first) - MY2012: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 12 years / 144,000 miles (whichever occurs first) - MY2013: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 11 years / 132,000 miles (whichever occurs first) - MY2014 – MY2020: Original New Vehicle Limited Warranty of 4 years / 50,000 miles New Vehicle to 10 years / 120,000 miles (whichever occurs first)

  Associated Products (31)

  2020 Mercedes-Benz SL-Class2019 Mercedes-Benz SL-Class2018 Mercedes-Benz CLS-Class2018 Mercedes-Benz SL-Class2017 Mercedes-Benz CLS-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz S-Class2017 Mercedes-Benz SL-Class2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz S-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz S-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz CL-Class2014 Mercedes-Benz CLS-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz S-Class+ 11 more
  Associated Documents

  • DownloadMC-10240203-0001.pdf↗
• June 15, 2023•Document ID: 10238437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; VISIBILITY; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  NCU-2023060003

  Date Added:

  July 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2016 – 2021 C-Class (205 platform), E-Class (213 platform) and GLC (253 platform) vehicles, the air conditioning control unit software may not meet production specifications. There is a possibility that a stuck open thermostat may wrongly be detected causing the check engine Malfunction Indicator Lamp (‘MIL’) to illuminate. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will perform a software update to the air conditioning control unit on the affected vehicles.

  Associated Products (18)

  2021 Mercedes-Benz C-Class2021 Mercedes-Benz E-Class2021 Mercedes-Benz GLC-Class2020 Mercedes-Benz C-Class2020 Mercedes-Benz E-Class2020 Mercedes-Benz GLC-Class2019 Mercedes-Benz C-Class2019 Mercedes-Benz E-Class2019 Mercedes-Benz GLC-Class2018 Mercedes-Benz C-Class2018 Mercedes-Benz E-Class2018 Mercedes-Benz GLC-Class2017 Mercedes-Benz C-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz GLC-Class2016 Mercedes-Benz C-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz GLC-Class
  Associated Documents

  • DownloadMC-10238437-0001.pdf↗
• June 9, 2023•Document ID: 10238424

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; UNKNOWN OR OTHER; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  LI82.85-P-075375

  Date Added:

  July 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of °C, or vice versa). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone (settings -> units)

  Associated Products (49)

  2023 Mercedes-Benz AMG GT2023 Mercedes-Benz CLA-Class2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2023 Mercedes-Benz GLA-Class2023 Mercedes-Benz GLB-Class2023 Mercedes-Benz GLE-Class2023 Mercedes-Benz GLS-Class2022 Mercedes-Benz A-Class2022 Mercedes-Benz AMG GT2022 Mercedes-Benz CLA-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2022 Mercedes-Benz GLA-Class2022 Mercedes-Benz GLB-Class2022 Mercedes-Benz GLC-Class2022 Mercedes-Benz GLE-Class2022 Mercedes-Benz GLS-Class2021 Mercedes-Benz A-Class2021 Mercedes-Benz AMG GT+ 29 more
  Associated Documents

  • DownloadMC-10238424-0001.pdf↗
• June 8, 2023•Document ID: 10238425

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; STRUCTURE; STRUCTURE:BODY:TRUNK LID; ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

  Mfr Comm. #:

  LI80.40-P-075378

  Date Added:

  July 3, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  The trunk lid is not drawn into the end position with the help of the trunk lid power closing function after the electric closing process. There is a loud rattling from the trunk or from the trunk lid power closing unit (M14/31). Toothed drive wheel in trunk lid power closing unit (M14/31) has run over the limit stop. Remedy Replace trunk lid power closing unit (M14/31).

  Associated Products (11)

  2023 Mercedes-Benz CLS-Class2023 Mercedes-Benz E-Class2022 Mercedes-Benz CLS-Class2022 Mercedes-Benz E-Class2021 Mercedes-Benz CLS-Class2021 Mercedes-Benz E-Class2020 Mercedes-Benz E-Class2019 Mercedes-Benz E-Class2018 Mercedes-Benz E-Class2017 Mercedes-Benz E-Class2016 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10238425-0001.pdf↗
• May 11, 2023•Document ID: 10237240

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

  Mfr Comm. #:

  ELW-M278Catalyst

  Date Added:

  June 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  This extended warranty applies to the following condition that may necessitate the repair or replacement of the catalytic converter system and is related to: • A check engine Malfunction Indicator Lamp (‘MIL’) may illuminate due to sulfur contamination in the catalyst.

  Associated Products (32)

  2020 Mercedes-Benz SL-Class2019 Mercedes-Benz SL-Class2018 Mercedes-Benz CLS-Class2018 Mercedes-Benz SL-Class2017 Mercedes-Benz CLS-Class2017 Mercedes-Benz E-Class2017 Mercedes-Benz S-Class2017 Mercedes-Benz SL-Class2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz S-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz S-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz CL-Class2014 Mercedes-Benz CLS-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz S-Class+ 12 more
  Associated Documents

  • DownloadMC-10237240-0001.pdf↗
• April 28, 2023•Document ID: 10235673

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  BurlWalnutUpdate

  Date Added:

  May 4, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, Mercedes-Benz USA, LLC (MBUSA) has entered into a settlement regarding claims relating to allegations that the “Burl Walnut Trim” in model year 2010 to 2016 Mercedes-Benz E-Class (212 platform) vehicles is defective. This Burl Walnut Trim is also sometimes referred to as “Burred Walnut.”

  Associated Products (7)

  2016 Mercedes-Benz E-Class2015 Mercedes-Benz E-Class2014 Mercedes-Benz E-Class2013 Mercedes-Benz E-Class2012 Mercedes-Benz E-Class2011 Mercedes-Benz E-Class2010 Mercedes-Benz E-Class
  Associated Documents

  • DownloadMC-10235673-0001.pdf↗
• March 31, 2023•Document ID: 10233796

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  CL-ELWSubframe

  Date Added:

  April 5, 2023

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Mercedes-Benz USA, LLC (MBUSA) has extended the warranty for the rear subframe on the vehicles listed below, from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 20 years/unlimited miles, and applies to the vehicle regardless of ownership. This warranty extension applies to the replacement of the rear subframe under the standard warranty terms and conditions in the even the subframe experiences corrosion with perforation (holes). The extended warranty is applicable to the following vehicles: Model Year Model (platform) WIS reference 2005 - 2011 SLK-Class (R171) AR35.10-P-0010V 2012 - 2017 SLK-Class (R172) AR35.10-P-0010V 2012 - 2016 CLS-Class (C218) AR35.10-P-0010EW 2013 - 2016 SL-Class (R231) AR35.10-P-0010RK 2008 - 2015 C-Class Sedan/Coupe (W/C204) AR35.10-P-0010CW 2010 - 2015 GLK-Class (X204) AR35.10-P-0010CW 2010 - 2016 E-Class Sedan/Wagon (W/S212) AR35.10-P-0010EW 2010 - 2017 E-Class Coupe/Cabrio (C/A207) AR35.10-P-0010CW All models require cavity preservation on the rear axle carrier after the replacement according to AR35.10-P-0010-03A.

  Associated Products (29)

  2017 Mercedes-Benz E-Class2016 Mercedes-Benz CLS-Class2016 Mercedes-Benz E-Class2016 Mercedes-Benz SL-Class2015 Mercedes-Benz C-Class2015 Mercedes-Benz CLS-Class2015 Mercedes-Benz E-Class2015 Mercedes-Benz GLK-Class2015 Mercedes-Benz SL-Class2014 Mercedes-Benz C-Class2014 Mercedes-Benz CLS-Class2014 Mercedes-Benz E-Class2014 Mercedes-Benz GLK-Class2014 Mercedes-Benz SL-Class2013 Mercedes-Benz C-Class2013 Mercedes-Benz CLS-Class2013 Mercedes-Benz E-Class2013 Mercedes-Benz GLK-Class2013 Mercedes-Benz SL-Class2012 Mercedes-Benz C-Class+ 9 more
  Associated Documents

  • DownloadMC-10233796-0001.pdf↗